Search Results for 'cache'

Hello Vidar,

Make sure that all of the theme’s plugins are updated via FTP way, check your system status to be increased according to our documentation here -> https://forum.tagdiv.com/install-via-ftp/ clear all the caches and check the results. Most likely, the PHP memory has exhausted and that’s why you cannot save anything.

Hope this helps and let us know how it goes!

Thanks for the message!

Hello,

please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Hello,

Version 7.5 is an old version of the theme which we cannot guarantee to work with the current version of plugins and wordpress. We recommend updating your theme to the latest version by using this guide: https://forum.tagdiv.com/how-to-update-the-theme-2/
If the issue is still there, please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Hello,

Please also clear your browser cache as the buttons work fine on your site from our end.

As for the share button we are aware of the translation issue. It will be fixed as soon as possible. You could translate it here
– https://www.screencast.com/t/jpNM9CwY65

Thanks

Hello,

This could be a plugin conflict so please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Hello,

Please clear your browser cache. Or test from another browser.

Thanks.

Hello,
Please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
Please use this guide if you do not know how to disable plugin without wp-admin access:
http://www.wpbeginner.com/plugins/how-to-deactivate-all-plugins-when-not-able-to-access-wp-admin/
Thanks.

Hi,

We are aware of the translation issue with the text “Share”, it will be fixed as soon as possible. If it is required to modify the text in the meantime, you could do it here
– https://www.screencast.com/t/jpNM9CwY65
Sorry for this inconvenience. I see some of the icons are not displaying properly, clear the installed cache as well as CDN files if used. In almost all cases it was some form of caching that caused the issue. Check the results and let us know.

Thanks

Salut Alex,

1)Din pacate, acesta este noul design si nu poate fi modificat foarte usor sa apara cum era inainte.
2)Button de “Tweet” a disparut deoarece Twitter a scos aceasta functionalitate si nu isi mia avea nci un rost acest buton.
3)Aceasta problema o sa fie remediata in cel mai scurt timp, dar pana atunci poti modifica acest text doar din codul temei, asa -> https://www.screencast.com/t/jpNM9CwY65
4)Aceasta problema apare din cauza unei incarcari neadecvate. Incearca sa dai un clear ala cache, un CTRL+SHIFT+R si ar trebui sa se remedieze.

O zi faina si spor!

Hello,

Please try again to make a new clean install from scratch via FTP way and install only the plugins that come bundled with the theme core files, clear all the caches and check the results. I have made some tested on my website and it seems that everything works as expected. Purge all CDN files if you are using the Cloudflare system and check the results. If the problem is still there, you should send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect it closer your setup page. Provide there the link to this topic so we can quickly identify you.

Thanks for your understanding!

Hi,

The demos still have the same implementation, the black demo is supposed to be black. If you have it installed, the change in the code you mention will change most of the demo elements to the color you set
– https://www.screencast.com/t/FxEoNa1eCG
If the modification is not applying, maybe it is caching, try clearing any installed cache.

Thanks

Hello,

Please make sure that you have cleared all the caches, purged all CDN files if you are using the CDN system and check the results.

Thanks for your understanding!

Hello Mariano Jonte,

Unfortunately, I cannot access your screenshots. To be sure, try to disable all of the untested plugins, clear all the caches and check the results. Also, purge all CDN files if you are using Cloudflare system.

Thanks for your understanding!

Hi,

Maybe I am misunderstanding something here. The category tag that is displayed on a module can be controlled by the primary category setting. Edit the post and select the category you need to dislayed
– https://www.screencast.com/t/OaeeEequ18
The “Interviews” category tag is displayed in the menu for it’s posts
– https://www.screencast.com/t/5bGdofNuTSC
The “This Week’s Entertainment” tag does not appear for all the posts, which means the primary category is not yet set for them, or there is caching. Make sure all the needed posts have the primary category you want. If you have caching installed or server provided cache try to clear it.

Thanks

Hello,

I guess that you are referring to this double entries, right? -> https://www.screencast.com/t/dCUpKbaw You should try using the Unique Articles or Offset option according to our documentation here -> https://forum.tagdiv.com/unique-articles/ -> https://forum.tagdiv.com/offset-feature/ to avoid the duplicate posts on your pages.
After you have made these changes, please clear all the caches and check the results.

Thanks for your understanding!

Hello,

Please disable your multi-purpose plugin and delete it. Then install it again from the theme plugins section and clear all cache and reset cdn files. If you use a child theme please switch to your main theme.

Let us know how it goes.

Thank you!

Hello,

Please clear your browser cache and wordpress plugin cache as well as purge cdn files. The icon works just fine on our end: https://www.screencast.com/t/eL7bRDFfN

Thanks

This could be a caching issue. Please clear your browser cache and refresh for few times.

Thanks!

Hi,

@Jose and @All Sorry for inconvenience!
The theme was tested, but like you probably know the amp plugin is no a part of tested plugin and that’s why the issue appeared. We are working to a new feature which is not available yet and that code conflicts with amp plugin, but we have fixed it.

Please let us know if the issue persist, but please download the theme again from themeforest and reinstall. Also clear all the caches.

Thanks!

Hello Lionel,

The main cause of stop working for the view counter might be your untested plugins which can interact with the theme core files and which might cause a lot of unknown issues. The advice would be to disable all of them and leave just to active only the plugins that come bundled with the theme core files, clear all the caches and check the results. I have made some tests on my website on local lost with a fresh install and everything seems to work as expected, without any problems.

Thanks for the message!

Hello,

@Olya in the new update VK and linkedin are part of the social icons provided by the theme. The above method will not work anymore in the new version.

@buddymantra please clear your cache and purge cdn files. If you use a child theme please switch to the the default theme.

Thanks