Search Results for 'cdn'

Hi,

We are aware of the translation issue with the text “Share”, it will be fixed as soon as possible. If it is required to modify the text in the meantime, you could do it here
– https://www.screencast.com/t/jpNM9CwY65
Sorry for this inconvenience. I see some of the icons are not displaying properly, clear the installed cache as well as CDN files if used. In almost all cases it was some form of caching that caused the issue. Check the results and let us know.

Thanks

Hello,

Please try again to make a new clean install from scratch via FTP way and install only the plugins that come bundled with the theme core files, clear all the caches and check the results. I have made some tested on my website and it seems that everything works as expected. Purge all CDN files if you are using the Cloudflare system and check the results. If the problem is still there, you should send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect it closer your setup page. Provide there the link to this topic so we can quickly identify you.

Thanks for your understanding!

Hello,

Please make sure that you have cleared all the caches, purged all CDN files if you are using the CDN system and check the results.

Thanks for your understanding!

Hello Mariano Jonte,

Unfortunately, I cannot access your screenshots. To be sure, try to disable all of the untested plugins, clear all the caches and check the results. Also, purge all CDN files if you are using Cloudflare system.

Thanks for your understanding!

Hi,

Please try to clear all caching installed after making the update. If you use CDN please purge all files. Check if this solves the issue. Try as well to switch to the main theme if you use a child theme. Let us know if there still is a problem.

Thanks

Hello,

Please disable your multi-purpose plugin and delete it. Then install it again from the theme plugins section and clear all cache and reset cdn files. If you use a child theme please switch to your main theme.

Let us know how it goes.

Thank you!

Hello,

Please clear your browser cache and wordpress plugin cache as well as purge cdn files. The icon works just fine on our end: https://www.screencast.com/t/eL7bRDFfN

Thanks

Hello,

@Olya in the new update VK and linkedin are part of the social icons provided by the theme. The above method will not work anymore in the new version.

@buddymantra please clear your cache and purge cdn files. If you use a child theme please switch to the the default theme.

Thanks

Hi,

Please clear all your caches and purge your files if you use CDN.
Also if you use child theme please switch to the main theme and see how it goes.
Let us know.

Thanks!

Hello,
This could be a plugin conflict so please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
Let us know if the author link still does not link to the author name

Thanks.

Hello Ryan,

Please switch to a wp default theme and check if new posts show up in that theme as well. I suspect a caching issue.
Please only use wp super cache and these settings
https://forum.tagdiv.com/cache-plugin-install-and-configure/ and the cdn settings:
https://forum.tagdiv.com/cloudflare-cdn/

Thanks.

Hello,
Please make sure you use the latest version of the theme (8.5.1) if not please use this guide: https://forum.tagdiv.com/how-to-update-the-theme-2/ and then please disable and delete the multi-purpose plugin and then install it again from the new theme package you download from envato.
Also please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Hello,

Please check your cache. Only use wp super cache and these settings: https://forum.tagdiv.com/cache-plugin-install-and-configure/ and the cdn settings:
https://forum.tagdiv.com/cloudflare-cdn/

Thank you!

Hello,

This most likely is caused either by plugins or by blocked files from your host.
please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Also please contact your host and ask for any blocked files on your install. A common file getting blacklisted is admin-ajax.php as there are many requests to this file.

Thank you!

Hello,

Please provide some useful screenshots with this issue because I cannot recreate it. It seems to work as expected at my end. Make sure that you are using the latest theme version, remove all of the untested plugins if you are using something like this, clear all the caches and purge all CDN files if you are using the Cloudflare system.

Thanks for the message!

Hello Mark Clifford,

Please try to make a new clean install from scratch via FTP way, remove all of the untested plugins, clear all the caches and check the results. Also, this error might appear happens due happens due to an inadequate version of your browser. Ensure that you are using the latest version of it without any extensions which cause some unknown issues. Purge all CDN files if you are using the Cloudflare.

Thanks for your understanding!

Hello artyks,

Please notice that the Live ECC editor from TD Composer works as expected, without any problems. I have tested it again and returns no errors. Try again and if you are using some untested plugins you should remove all of these, clear all the caches and purge all CDN files.

Thanks for your understanding!

Hello Dmitry_Lupich,

After you have made these changes you should clear all the caches, purge CDN files and check the results.

Thanks.

Hello evanino,

If the theme was installed as expected via FTP way should work as properly. It was made some changes in the theme because it was an update but these changes do not affect this regard. Try making a new clean install from scratch to another subdomain, clear all the caches, purge CDN files if you are using the Cloudflare resave your panel and check the results and also, ensure that you are using the latest version of the theme.

Thanks for the message!

Hello,

I;m not sure what you mean with generating lots of time but it could be plugin related or memory allocation related. Please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Also please use this guide to increase your memory: https://forum.tagdiv.com/system-status-parameters-guide/

Thank you!

Hello,

This could be a plugin conflict so please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!