Search Results for 'cdn'

Hello,
Unfortunately the previous version is no longer available for download. Sorry. You can have the 7.5 patch though from here:
http://cdn.tagdiv.com/wp-content/uploads/2016/11/patch_7.4_7.5.zip
Thank you!

Hello Mike,

This could be a plugin conflict so please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Hello admindunet,

Please ensure that you have updated your theme via FTP method because this is the surest way in this regard. Try to increase the system status parameters according to our documentation here -> https://forum.tagdiv.com/system-status-parameters-guide/ Also, clear all your caches, purge CDN files if you are using the CDN system and check the results.
If the problem is still there, please try to make a new clean install from scratch via FTP only with the required plugins and check the results.

Thanks for the message!

Hello cityguide,

If you are using some untested plugins, please try to disable all of them and install only the plugins that come bundled with the theme packet and rule out any conflicting plugins. The untested plugins can interact with the latest version of the theme and cause a lot of unknown issues. Try to clear all your caches, purge CDN files and check again.

Hope this helps and let us know how it goes!

Thanks for the message!

Hello allrems,

I have inspected your website and I saw that your background image for your homepage is not right setup and the image URL is no valid. This type of issues happens due to your untested plugins which you are using on your website, like this -> http://screencast.com/t/7nAxG0Yo Please try to disable all of them, leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled with the theme packet and rule out any conflicting plugins. Also, if the problem is still there, please try to make a new clean install from scratch via FTP, clear all the caches, purge CDN files and check the results.

Hope this helps and let us know how it goes!

Thanks for your understanding!

Hello,

This could be a plugin conflict so please disable all plugins except visual composer and revolution slider, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
Then test again with only the 2 plugins active. I tested the theme with both pluginhs but could not see any conflict.
Here is an example on my end: http://screencast.com/t/p2UCwsu4FU
post settings work as expected: http://screencast.com/t/c2IAeI3b
rev slider works as expected: http://screencast.com/t/6B6G3RUy

Thank you!

Hello posonty,

Please ensure that you have updated your theme via FTP method because this is the surest way in this regard. Try to increase the system status parameters according to our documentation here -> https://forum.tagdiv.com/system-status-parameters-guide/ Also, clear all your caches, purge CDN files if you are using the CDN system and check the results.

Thanks for the message!

Hello srampia,

Please try to purge all CDN files if you are using the CDN system and check the results. Also, if the problem is still there, please provide more information about this regard so I can inspect it closer your setup page. Also, you should provide your website URL and so screenshots with your problem.

Thanks for the message!

Hello mrmobile,

Please notice that the Rev. Slider was tested with the latest version of the theme and seems to work as properly. Please ensure that you have right installed your theme and Rev. Slider according to our documentation. Also, if the problem is still there, you should provide your website URL so we can further inspect your setup page. Clear all your caches, purge CDN files and check the results.

Thanks for the message!

Hello,

This could be a plugin conflict so please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
Try the new update without plugins or child theme and let us know if you still have trouble

Thank you!

Hello,

A new update was just released so please update your version of the theme and visual composer: https://forum.tagdiv.com/how-to-update-the-theme-2/
https://forum.tagdiv.com/how-to-update-visual-composer-plugin/
Then test this without any other plugins. disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Let us know how it goes.
Thanks

Hello tmaghrebt,

I have checked your website and I saw that you are using some untested plugins which can interact with the theme core and cause a lot of unknown issues. Please try to disable all of them, leave just Visual cOmpsoer to active, clear all your caches and install only the plugins that come bundled with the theme packet and rule out any conflicting plugins. Purge all the CDN files and check the results.

Thanks for the message!

Hi,

I made some tests but everything seems to be in order – http://screencast.com/t/qnP8be2yB after refreshing the page – http://screencast.com/t/v28o39iF This could be a plugin conflict so please disable all plugins except visual composer, clear cache and reset cdn files if you use it.

Thanks

Hello,

1. This could be because of your customization. Please restore the plugin and theme to it’s default code and test again. Try to disable all plugins except visual composer and buddypress, clear cache and reset cdn files if you use it. I cannot se this issue on my end so it is caused by something on your end.

2. The colors are added by the plugins and our theme has no option to change these colors. You can use this css code to change the black colors:

.bbp-search-form input[type=submit]{
background-color:red;
}
#bbpress-forums li.bbp-header{
background: none red;
}

#buddypress div.item-list-tabs ul li.selected a{
background-color:red;
}
.td-page-content .item-list-tabs .feed a{
background-color:red!important;
}

These colors do not have settings for them so they can only be altered with css. You will have to identify the ones you want to change and use the browser inspector to alter their color. If the plugin does not add any options for changing the colors, the theme cannot do it instead.

Thank you!

Hello lucentitsolutions,

I have checked your website on mobile mode and I saw that you are using the Mobile Theme plugin and the featured images are not showing as properly. Also, I notice that you are using some untested plugins which can interact with the theme core files and cause a lot of unknown issues. Try to disable all the active plugins, leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled with the theme packet and rule out any conflicting plugins. Purge all the CDN files if you are using the CDN system and check the results. If the problem is still there, please make a new clean install from scratch via FTP method because this is the surest and safe mode in this regard.

Hope this helps and let us know how it goes!

Thanks for the message!

Hello gbrein,

Please ensure that you are using the latest version of the theme which is Newspaper 7.5 and also, please make sure that you are using the latest version of required plugins (Visual Composer 4.12.1 and Social Counter 4.1). So, if you are using some untested plugins, please try to disable all of them, leave just Visual Composer to active, clear all your caches, purge CDN file and check the results. The Social Counter is fully tested with the theme and it should work as expected.
If the problem is still there, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect it closer your setup page. Provide the link to this topic so we can quickly identify you.

Thanks for the message!

Hello,

Do you maybe use php7? Our theme is not yet compatible with php 7. Please restore a previous version of PHP and clear all caching afterwards even on the hosting side. Alternatively you can try to disable all plugins except visual composer, clear cache and reset cdn files if you use it.

Let us know how it goes.
Thank you!

Hello,

I just tested the click ad on my end but the error is not there. It works as expected. This could be a plugin conflict so please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Hi,

The option should be right there in the inline ad section: http://screencast.com/t/Or6bSxjkgdXC
If for some reason your option is not there anymore, please try to disable all plugins except visual composer, clear cache and reset cdn files if you use it. Also switch to the main theme if you sue a child theme.

Thank you!

Hello,

This could be a plugin conflict so please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Hello salauddinsalim,

Please ensure that you are using the latest version of the theme and also, the latest version of required plugins which come bundled with the theme packet. Also, if you are using some untested plugins, please try to disable all of them and rule out any conflicting plugins. Clear all your caches, purge CDN files and check the results.

Hope this helps and let us know how it goes!

Thanks for the message!

Hello,

It seems your visual composer plugin is not active at the moment so please enable visual composer and disable all other plugins except visual composer, clear cache, and reset cdn files if you use it.

Let us know if you still have trouble with this error.

Thank you!