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Oh! Yes, the method you described appears to be safe but little more time consuming.
I can’t understand why patch didn’t work while I was not using any caching or cdn before doing this upgrade.
I will surely give a try to the optimum method you suggested. Thank you Chris.
I ticked all the same boxes on install but when it comes to entering my MAXCDN details and activating it my style is gone.
http://prntscr.com/d1sucy <== what should I put there.
On MAXCDN i have a pull zone and a CNAME …
Hello,
Please disable all plugins except visual composer, clear cache and rest cdn files. Also make sure you switch to the main theme to make sure any code in the child theme does not break the theme. (a child theme is never update proof. It needs updating too)
Thanks.
Hi,
Just a note for your update steps, please clear all the caches and purge your files if you use CDN after you update the theme and the plugins. If not you will have caching issues.
Regarding the theme’s plugins update, the procedure is the same like for Visual Composer – https://forum.tagdiv.com/how-to-update-visual-composer-plugin/ Of course you can do this also via ftp, there is not problem.
The Mobile Theme is an optional plugin. It is not a required plugin, so you don’t need to use it if you don’t want too, the theme still have a responsive layout and a mobile version like in version 6. You can read more about Mobile Theme plugin here – https://forum.tagdiv.com/the-mobile-theme/ The Mobile Theme files cannot be overwritten via child theme.
1. No, the Social Counter settings will not be removed, you only need to check if it is properly configured – https://forum.tagdiv.com/tagdiv-social-counter-tutorial-2/
2. The latest Speed Booster version is 4.5 so please make sure you use it with the latest theme version.
3. The Mobile Theme comes with it’s own template and Mobile Editor so you can add content for your pages there and they will not be empty – http://screencast.com/t/4XYf2A8pXM The Mobile Theme will not work with Visual Composer elements and it doesn’t render tagdiv blocks. Like I said above if you want the same content like on desktop also for mobile devices, just do not activate Mobile Theme plugin and it will be the same. If you want to use the plugin you will need to add content to your pages, create other menus and check the Mobile Theme settings from Theme Panel.
Thanks!
Hello,
The most common issue when something does not work properly is a plugin conflict. Please disable all plugins except visual composer, clear cache and reset cdn files if you use it.
Then test the mega-menu again.
Thank you!
Hello,
Please use these guides:
https://forum.tagdiv.com/cache-plugin-install-and-configure/
https://forum.tagdiv.com/cloudflare-cdn/
https://forum.tagdiv.com/how-to-make-the-site-faster/
Thank you!
Hello,
The lazyload animation is the first to break on plugin conflicts or any js error. It could be a custom code in the theme or the child theme or a cdn server or an optimization tool. It can be a large number of causes for the lazyload to break.
Thank you!
Hello,
Please disable your cdn server and provide login information for us via email at contact@tagdiv.com so we can login and investigate this issue.
Thank you!
@Bogdna B. thanks for your answer.
It’s not an error. I checked in the console and it’s all fine. I will do some tests but can you please tell me how this background works? I just need to know what happens in the javascript so I can debug it.
I assume there is some code that checks if it is desktop and changes the class after load or something like that.
Can you point me in the right direction so I can keep browser cache working with CDN and also have the original background effect?
Thank you.
Hi,
Sorry, may be I did not frame my question properly. It is not about the 3rd party plugin but how to insert these type of JS code.
I have already seen the code block that you have shared in the screen shot. The problem is, its clearly says this:
“Please do not include the <script> </script>.”
This should work fine for normal code like
<script> actual code here </script>
where I just add “actual code here” in the block.
But for JS codes like the example I have provided at the top of this thread, the entire code is in the <> tags, how do I add without including the <script> </script>
Another classic example is the McAfee Site Seal trustmark. Here also the entire code is within the <> tags like this:
<script type="text/javascript" src="https://cdn.ywxi.net/js/1.js" async></script>
How do I insert these types of code without including <script></script>
Hello,
This effect is added from the loading animation here: http://screencast.com/t/4mZvHf4RxW Please change these settings for different results. The animation itself can be affected by plugins as it uses javascript that will break on a plugin conflict. Try this without any plugins. Disable all plugins except visual composer, clear cache and reset cdn files if you use it.
Thank you!
My website (https://goo.gl/KDTa52) is alone on VPS and deployed on LEMP. I have used fastcgi for page cache and browser cache.
And for other cache type, I used W3 Total Cache plugin.
Page Cache – Disk Enhanced
Minify – None
Database Cache – Memcache
Object Cache – Memcache
Browser Cache – Disabled
CDN: AWS Cloudfront
Even after all this optimization site load time is more than 5 sec (gtmetrix). What else shall I do to improve site speed?
Hmmmm…Lately my newspaper theme keeps giving me problems which is not allowing me to work ..I solve a problem and another one will follow which normally takes all my time ..At times even the whole day ..
This time my search button is not working ,,,In my effort to solve it on my own ..I read the forum for answers .Follows some of the advice by deleting all plugins , clearing cache, Purge CDN (Cloudflare) Still the problem exist …Please help me !! Getting tired of always have to be working on my theme ..Instead of delivering news for my readers..This is my URL Ghpage.com
Hi,
Please disable all plugins except visual composer, clear cache and reset cdn files if you use it. This could be a simple plugin conflict.
Thank you!
Hello,
Please disable all plugins except visual composer, clear cache and reset cdn files if you use it. This is most likely a plugin conflict. Also if you use a child theme switch to the main theme to rule out any custom code that can affect the main theme.
Thank you!
Hello cesarcc,
The problem seems to be generated by CDN. You can find a solution here: https://forum.tagdiv.com/topic/strange-chinese-symbols-replaced-icons-and-arrows/ Also, if the problem will not be solved with this advice, please try to find other online solutions in this regard because the origin of this issue can be more complex and depends on a lot of things and it is not theme related.
For your second request, you should provide your website URL so I can inspect it closer and also, so I will be able to provide a more accurate response.
Thanks for the message!
Hello,
1) The first issue is a fonts issue that happens when fonts are not loaded from the same source. Usually a cdn server creates this issue. Here is the fix that worked for most users: https://forum.tagdiv.com/topic/strange-chinese-symbols-replaced-icons-and-arrows/
2) The hover color is determined by the theme accent color oir the block title color you set in visual composer.
the theme accent color: http://screencast.com/t/bZY8Hr9z9w or you can have particular blocks with different hover colors by changing the block title color like so: http://screencast.com/t/pkP16vXwnbyw
Thank you!
Hello,
If you checked every section of the fonts settings in the theme panel and all are the same fonts, it;s safe to assume it’s a plugin that does this. Our theme does not change anything automatically. Please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Then test again to see if the fonts are mixed again. If all the settings in the fonts section are left on default they should all be open sans or roboto, both sans serif fonts.
Thank you!
Hello,
This is the most common javascript error we have encountered. It is in most cases created by plugin conflicts or javascript optimization or minify tools. Please disable all plugins except visual composer, clear cache and reset cdn files. Then test again. Also check for any js minify/optimization as these tools can also create js errors.
Also child themes can also affect this if you have any custom code in there that is not added properly or simply because the child theme was not updated.
Thank you!
Hello,
There is support indeed but it’s not 24/7 though. We are human after-all and have lives and families to take care of. Support hours are in the top right section of the screen. Please try to use this version of the mobile theme as there is a conflict with the current version and seo yoast but it has since been identified and will be fixed in the coming update. Until then, install this version: http://cdn.tagdiv.com/wp-content/uploads/2016/09/td-mobile-plugin.zip
Thank you!
Hello,
That is not a normal functionality of the theme. The view counter should not reset.Please check for any plugins that might affect the counter. Disable all of them except visual composer, clear cache and reset cdn files if you use it. I have tested this on my end but the counter does not reset on updating a post.
Thank you!
Bogdan B
Hello,
Please make sure you do not have any errors in your custom css box. Make sure the above css is closed properly and make sure you clear cache and reset cdn files after you add the code. If the codes till does not work, provide a link to your site and provide an example of what menu item you are referring to so I can test the code on your site directly. You can try it to using chrome’s ‘live css editor’ extension.
Thank you!
You do not have to buy anything. There are plenty of free solutions to decompress most archives on any machine as Chris suggests above. We did not even consider this an issue at all.
If you want the psd’s for newsmag as well, here is a zip archive: http://cdn.tagdiv.com/wp-content/uploads/2016/10/psd_newsmag.zip
Thank you!
Well, if you check your page source, for a page like this — you have cocked up something as you have multiple <head></head> sections.
use “view source’ in your web browser for
http://www.ghpage.com/shatta-wale-cheats-michy-describes-magical-happened/
<head>
<head>
<link href="http://fonts.googleapis.com/css?family=Lato" rel="stylesheet" type="text/css">
<link href="http://fonts.googleapis.com/css?family=Montserrat" rel="stylesheet" type="text/css">
<link href="http://cdnjs.cloudflare.com/ajax/libs/font-awesome/4.3.0/css/font-awesome.min.css" rel="stylesheet" type='text/css'>
<script src="https://ajax.googleapis.com/ajax/libs/jquery/1.12.2/jquery.min.js"></script>
<script src="https://ajax.googleapis.com/ajax/libs/jquery/1.9.1/jquery.min.js"></script>
<script src="https://ajax.googleapis.com/ajax/libs/jquery/1.12.0/jquery.min.js"></script>
<script src="https://ajax.googleapis.com/ajax/libs/jquery/1.12.1/jquery.min.js"></script>
</head>
...
<meta name="msapplication-TileImage" content="http://www.ghpage.com/wp-content/uploads/cropped-pic_0000431-300x300.jpeg"/>
<noscript><style type="text/css">.wpb_animate_when_almost_visible{opacity:1;}</style></noscript></head>
purge all the cache, if you using any plugin or a CDN
