Search Results for 'cdn'

Hi,

I have checked again your post page and I saw that the size of your header Ad is not properly displayed when you are using the Infinite Scroll on the post. Please notice that our theme simply takes the Google Adsense which you have added at the ad box and only display it on the Front End without any changes over that code. Also, the theme has not been tested with Google Ad manager and that problem happen due for this. Use the default settings for Google Adsense without any untested plugins, leave just to active only the required and tested plugins, clear all the caches, purge CDN files and check the results.

Hope this helps and let us know how it goes!

Thank you!

Hi,

I have checked again your website URL on mobile and it seems to return good results. Also, I saw that you are using the Newsmag with Mobile Theme, right? If you want to achieve the general responsive theme behavior, you need to disable the Mobile Theme and also, all of the untested plugins which you are using, as you can see here -> https://www.screencast.com/t/2KN7FmCmCVG Remove and clear all of the untested plugins, clear all the caches, purge CDN files and check the results.

Thank you for the message!

Hi,

In our guide we mention that minification can be active in cloudflare and it should work
– https://forum.tagdiv.com/cloudflare-cdn/
But there could be cases when it will cause problems. I checked the website on an android mobile device – http://prntscr.com/nle370 and the menu seems to work at the moment.

If activating the minification causes it, maybe you should keep that disabled. And maybe try other minification techniques if possible.

Thanks

Hi,

I have checked your website on Android and iOS and it seems to return good results, as you can see here -> http://cdn.tagdiv.com/wp content/uploads/2019/05/RPReplay_Final1557148103.mp4 -> https://www.screencast.com/t/6QSSdOoxiHY

Thank you!

Sorry again for the inconvenience, and thank you for the kind words. The fix is to replace a file from the composer with the one from our CDN, that is why I provided it.

Follow this path to the file that needs to be replaced – https://prnt.sc/nikwre with the one you download from the CDN.

Starting from the next theme update the problem with the single images will be fixed permanently.

Maybe you could have restored a backup when noticing this problem, due to the holiday period and some days off, also the high volume of support, our replies may be delayed. Just a suggestion. Let me know if you have more questions.

Hi,

Unfortunately, I have checked your website URL and I saw that your infinite scroll does not work as expected, as you can see here -> https://www.screencast.com/t/zrWovrz1c Please update the theme to the latest version of it which is 9.7.2, remove all of untested plugins because I saw that you are using something like this which can interact with the JS of the theme and causes a lot of unknown issues, clear all the caches, purge the CDN files and check the results.

Thank you!

Hi,

I have checked your website on my mobile and the Menu seems to work as expected, as you can see here -> http://cdn.tagdiv.com/wp-content/uploads/2019/05/RPReplay_Final1557132698.mp4

Thank you!

Hi,

The Newspaper theme update brings a change for the theme implementation.
When you’ll be updating to the Newspaper 9.7 version, you’ll need to activate the tagDiv Composer to keep the Newspaper theme functionality you’ve previously used.
Otherwise, you will have basic WordPress functionality, complying with Envato WordPress Requirements – https://help.author.envato.com/hc/en-us/articles/360000472383-WordPress-Theme-Requirements
Please read this article we wrote on the new update https://tagdiv.com/updating-the-core-of-tagdiv-themes/ to learn what it changes and what you must do in order to keep the functionality intact.

The 521 error is a Cloudflare error/problem, please make sure that you made all settings for Cloudflare ( CDN ) like in our documentation -> https://forum.tagdiv.com/cloudflare-cdn/ also clear all the caches, purge CDN files and check the results.

Thank you!

Hi,

In major cases, these errors happen due to your untested plugins. Please disable all of the untested plugins, clear all the caches, purge CDN files and check the results. Also, you can take a look over this topic from here -> https://forum.tagdiv.com/topic/fix-for-autoptimize-aggregate-css-files-breaking-amp/

Thank you!

Hi,

Please provide your website URL so I will be able to provide a more accurate response. Also, remove all of the untested plugins, clear all the caches, purge CDN files and check the results. Ensure that you have correctly updated the theme to the latest version of it.

Thank you!

Hi,

Please check the theme’s and host requirements from here -> https://forum.tagdiv.com/requirements-for-newspaper/ if you want to achieve better theme results. Also, we recommend disabling all of the untested plugins, if you are using something like this, clear all the caches, purge CDN files and check the results.

Hope this helps and let us know how it goes!

Thank you!

Hi,

I have checked your website and I saw that transition. Please disable all of the untested plugins, clear all the caches, purge CDN file and check the results.

Thank you!

Hi Tyler Smith,

This problem might happen due to an old PHP version. Please update it to 7, 7.1 or 7.2, try with another YT videos, clear all the caches, purge CDN files and check the results.

Thank you!

Hi,

This error was fixed in our latest update 9.7.2. Please update the theme, clear all the caches, pure CDN files and check the results.

Thank you!

Hi,

Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

Please notice that the speed of your website depends on how well your site is optimized.

Notice that is not a simple task and if you do not have any experience in this regard you will do not bring good results for the theme. Also, notice that we have a speed optimization tutorial but this is addressed only to advanced users. So, if you follow the steps which are presented in this tutorial here -> https://tagdiv.com/how-to-increase-page-loading-speed/

There are many optimization guides provided by our users here in the forum, some made by us, you could check some of them
– https://forum.tagdiv.com/cache-plugin-install-and-configure/
– https://forum.tagdiv.com/how-to-make-the-site-faster/
– https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/
– https://forum.tagdiv.com/topic/score-100100-pagespeed-with-newspaper-wordpress-theme/
– https://forum.tagdiv.com/topic/newspaper-theme-speedify-your-website/
– https://forum.tagdiv.com/topic/tutorial-chriss-custom-optimizations-for-functions-php-etc/
– https://forum.tagdiv.com/cloudflare-cdn/
– https://forum.tagdiv.com/topic/theme-causing-high-cpu-usage-2/
– https://forum.tagdiv.com/topic/sql-querys-high-cpu/
– https://forum.tagdiv.com/topic/newspaper-theme-slow-to-respond/
– https://premium.wpmudev.org/blog/optimizing-your-wordpress-database-a-complete-guide/
– https://underconstructionpage.com/optimize-wordpress-database/
– https://crunchify.com/better-optimize-wordpress-database-all-in-one-guide/

Thank you!

Hi SNJToday,

Most likely, you have a strong caching plugin and that’s why your sharing buttons are there if you have disabled them from the panel. Please clear all the caches, purge CDN files and check the results.

Thank you!

Hi,

There could be issues like the ones you mention with the single image elements, they may happen when both our composer and Visual composer are active. These will be fixed in the next update.

In the mean time the fix is to download this file – http://cdn.tagdiv.com/wp-content/uploads/2019/04/tdc_map.zip and replace it in the tagDiv composer
– http://prntscr.com/nikwre
The single images will look and function correctly after doing this.
Sorry for this inconvenience, the fix will be included in the next theme update.

Thanks

Hi,

Add your background-image in that section from here -> https://www.screencast.com/t/rp9ggjYEkhwj, clear all the caches, purge CDN files and check the results. Provide some useful screenshots with the results after you have made these changes.

Thank you!

There were some changes made to the theme in update 9.7 – https://tagdiv.com/updating-the-core-of-tagdiv-themes/
Now the tagDiv composer has to be active at all times to maintain the same functionality. If you have updated to the latest version please activate the tagDiv composer as well.

The issue you are referring to with the single image elements when both our composer and Visual composer are active, will be fixed in the next update. In the mean time the fix is to download this file – http://cdn.tagdiv.com/wp-content/uploads/2019/04/tdc_map.zip and replace it in the tagDiv composer – http://prntscr.com/nikwre Teh single images will look and function correctly after doing this.
Sorry for this inconvenience, the fix will be included in the next theme update.

In case the page builder buttons don’t appear after you update the theme and theme plugins, we could take a look at it. Send us an email at contact@tagdiv.com and provide admin login. Please include a link to this topic in the email. Let us know.