Search Results for 'cdn'

Hello a2jimenez,

Please provide some useful screenshots with the error. You should disable VC Composer if it is enabled to avoid gettings some errors. This behavior should happen! Remove all of the untested plugins, clear all the caches, purge CDN files and check the results. If the problem is still there, try to make a new install to another subdomain for testing via FTP way and check the results.

Thanks.

Hello reflector,

Ensure that your theme has correctly installed via FTP way, remove all of the untested plugins, clear all the caches, purge CDN files and check the results.

Hope this helps and let us know how it goes!

Thanks for your understanding!

Hello Llapi,

It seems to be strange! Try to clear all the caches, server caches, purge CDN files to avoid any conflicts and check the results. If the problem is still there, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can take a closer look at it.

Thanks for your understanding!

Hello Timo,

I have inspected your website and it seems to work as expected. All the CSS of the theme seems to be correctly loaded. This error may occur because of your server, CDN, caches or some untested plugins.

Thanks for your understanding!

Hello oahujasahil,

1)The main menu works as expected, sorry! Try to make a video with the problem. Also, clear all the caches, purge CDN files.
2)Ensure that you have disabled the author name from here -> https://www.screencast.com/t/SCi3JuSR

Thanks.

Hello shyamkarnani,

Sorry but please notice that behavior does not come from our theme. Most likely, this problem is caused by untested plugins used by you which interact with the theme core files and causes a lot of unknown issues. Please remove all of these, clear all the caches, purge CDN files if you are using the CDN system and check the results. Also, if the problem is still there, you should make a new install to another sub-domain for testing via FTP and check the results. This is not the good behaviour of the theme, sorry!

Thanks for your understanding!

Hello proffsg,

I have checked some of your posts and the Sharing Buttons seem to be there and work as expected. Try to clear all the caches, purge CDN files and check the results.
-> https://www.screencast.com/t/VvzGfdrse

Thanks for your understanding!

Hello Llapi,

It seems to be a strange theme behavior, sorry! I recommend you to make new clean install to another subdomain for testing via FTP way, remove all of the untested plugins, clear all the caches, purge CDN files and check the results.

Hope this helps and let us know how it goes!

Thanks for the message!

Hello defocusmedia,

It seems to be very strange behavior. Try to remove all of the untested plugins, clear all the caches, purge all CDN files if you are using the CDN system and check the results. Also, if the problem is still there, please try to make a new fresh install to another sub-domain for testing and check the results. The main menu should works as expected. Most likely, the problem is only on your side, sorry!

Thanks for your understanding!

Hello Vickydhumale,

I have inspected your source page and I saw that you are using the Autoptimize plugin which is not tested with the theme and which can interact with the theme core files and causes a lot of unknown issues. Please try to disable it, clear all of the caches, purge CDN files if you are using the CDN system, Cloudflare, remove any minified sources and check the results.

Thanks for your understanding!

Hello gskitchen,

Here is talking about Ajax Filter which can be added from Block Settings from here -> https://www.screencast.com/t/5jmAt5M75z Clear all of your caches, purge CDN files and check the results.

Thanks for your understanding!

Hi,

Once the modification is made, either for the Instagram widget or the social counter plugin, everything will work as before
– https://www.screencast.com/t/sl3een9xzF
Be sure to clear all caching and CDN if used. Also try removing the element from the page and placing it again. Let us know.

Indeed, there seems to be a delay for the stylesheet to load. That may be related to the delivering of the website resources. There are many errors in the website as well
– https://www.screencast.com/t/mEKoftTn5
A first step would be to deactivate all plugins except theme plugins, and clear any caching installed. Check if this has any effect. If you use CDN try and use this configuration if possible (do not use rocket loader)
– https://forum.tagdiv.com/cloudflare-cdn/
Check the theme system status as well
– https://forum.tagdiv.com/system-status-parameters-guide/

Hi,

The fix requires you to edit a theme file as mentioned in this topic
– https://forum.tagdiv.com/topic/social-counter-and-instagram-problem/
You have to edit the file and remove all the code inside it, then paste the provided code
– https://pastebin.com/yrr2DdwB
Then save the file and maybe clear all caching and CDN if used. That would be all there has to be done and Instagram will work as before. Double check the steps you took or try again.

This could be a plugin conflict so please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

It could also be a file permission issue: http://www.wpbeginner.com/beginners-guide/wordpress-user-roles-and-permissions/
Also please make sure you increase your memory allocation: https://forum.tagdiv.com/system-status-parameters-guide/

Thank you!

Hello,

the only tested and recommended plugins to use with our theme can be seen here: https://www.screencast.com/t/VwBJbJPzGux
The plugin you mention is not tested.

Please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Hi,

The icons seem to be there at the moment
– https://www.screencast.com/t/tygVz2ddQ
Could have been caching, after a theme update you should clear the cache and CDN if used.

Thanks

The solutions will work, make them as advised and be sure to clear all caching and CDN if used and the data should be refreshed. I cannot say at the moment when a theme update including these fixes will be released.

This will not break the footer section, simply edit the theme file mentioned and select and remove all the code inside it, then paste the one provided. The code is tested and works properly. The links to the code work well from what I can see.

@lchfdieta Try the Google+ like this and it should work
– https://www.screencast.com/t/tnHm5INwr5L
– https://www.screencast.com/t/GHMs7dc4r8In

Facebook also is making some modifications to their code, so there might be issues in that matter as well. Apparently it seems some Facebook keys work and some keys do not
– https://stackoverflow.com/questions/49417886/why-does-facebook-graph-api-say-my-account-is-non-active?utm_medium=organic&utm_source=google_rich_qa&utm_campaign=google_rich_qa

Hi,

That is usually caused by the rocket loader feature of the CDN, I see you have that active at the moment. It is recommended to disable it, it could cause issues with the theme
– https://forum.tagdiv.com/cloudflare-cdn/
Please try to disable it and there should be no more problem.

Thanks

In this case please contact your host and ask about a hosting side cache and ask for it to be disabled. Ask about a cdn server and if one is used.
We only recommend cloudflare and these settings: https://forum.tagdiv.com/cloudflare-cdn/ as for a cache plugin, please only use: https://forum.tagdiv.com/cache-plugin-install-and-configure/

Thank you!

Seems the color is still coming from the demo
– https://www.screencast.com/t/HyygvoBIjx
So either the code was not removed or you have caching or CDN. Try clearing the cache or CDN files, so the old version is not served anymore. That could be why there is no effect in the front-end.