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¿No child theme anymore?
¿How not to lost custom changes in templates after update the theme?
Please, we need a solution as fast as possible. We have some customization and obviously couldn’t update yet.
Show us how!!!
Hi,
Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.
If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.
Thanks.
Hi,
The loop single files are now in the composer plugin (after the recent updates)
– http://prntscr.com/nyc5sq
Before update 9.7 the single files were in the theme, which made it possible to modify them in a child theme. But now they are in the composer plugin, so that will not work anymore.
What exactly would you like to modify, and to what result? maybe there is a different way of doing it. Let me know.
Thanks
Hi,
Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.
If there is still a problem, please provide me a link were I can inspect this problem.
Thank you!
Hi,
If you are using child theme for post template, you need to edit the loop-single-x.php file that represent the post template that you are using; for example if you are using post template 3 you need to edit this file wp-content/themes/Newspaper/loop-single-3.php
-> https://www.screencast.com/t/zxGJPDiEZ1v
Thank you!
Hi there, I need to make a modification to the Single Post Template 7 for my child theme on a site running version 9.7.2. I have a couple other sites running 9.6, and I see all those template files in the main Newspaper theme folder on the sites running 9.6, but I do not see them in version 9.7.2.
Can you please advise as to how I can access those template files so I can modify and add to me child theme?
Thanks
Okay, can someone share information about child theme? What’s the story here now? No child theme anymore? Everyone who was using child theme should abandon it and go to directly to Newspaper theme? Noticed that you guys have also removed every information about child theme from your FAQ, is it to prevent new users to use child theme in the future?
What about the ones who are using child theme at the moment for obvious reasons to make changes in child theme so they can keep the things the way they want without you writing over every change they made.
So care someone give official information about child themses now, what’s the story here and how old users and new users should proceed. And will be there some changes in the future to bring back child theme option?
Pretty confused at the moment.
Hi,
Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.
-> https://search.google.com/test/amp?id=DxhFNBEzE-Ltwyd4efHgAg
Thank you!
Hi,
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
WP_MEMORY_LIMIT try to increase it at least to 256mb.
Also please check the php version to be 7-7.2
Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.
Please refer to the following guides for possible fixes:
https://wordpress.org/support/topic-tag/505-error/
https://forum.tagdiv.com/topic/wp-supercache-causes-500-internal-error-and-cannot-deactivate/
https://www.wpbeginner.com/wp-tutorials/how-to-fix-the-internal-server-error-in-wordpress/
– https://support.cloudflare.com/hc/en-us/articles/218378978-What-should-I-do-after-seeing-a-502-or-504-gateway-error-on-my-site-
– https://support.cloudflare.com/hc/en-us/articles/115003011431-5xx-Server-Error
– https://support.cloudflare.com/hc/en-us/articles/200171906-Error-522-Connection-timed-out
– https://support.cloudflare.com/hc/en-us/articles/200171936-Error-520-Web-server-is-returning-an-unknown-error
Thank you
Hi,
Unfortunately those event do not come from our theme, therefore, we cannot say for sure if it will work or not as expected with the theme, sorry! Also, we cannot provide support for untested plugins.
This can be a plugin conflict, please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.
Also please check the permalinks.
Thank you!
Hi,
This can be a plugin conflict, please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.
Also if you made some changes in theme files, please restore to the original version of files, clear all cache and try again.
Let me know the results!
Hi,
After you set the content in wp editor ->https://www.screencast.com/t/dThmH5Gip all you need to do is to click outside or on X of the wp editor, the text is automatic saved.
-> https://www.screencast.com/t/NhSAu0r9cgV2
If this is not working, please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.
Thank you!
Hi,
This can be a plugin conflict, please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.
Also please make sore that all the requirements for Newsmag ar as in our guide -> https://forum.tagdiv.com/newsmag-requirements-for-newsmag/
Please provide some more details and a link where I can inspect this problem.
Thank you!
Hi,
This can be a plugin conflict, please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.
Please make sure that all the settings are as in our requirements, please follow the guide carefully
– https://tagdiv.com/newspaper-theme-requirements/
and please increase all requirements that are lower, and follow all steps.
Also please check the permalinks.
How to fix woocommerce 404 error Product Page:Permalink -> https://www.technobezz.com/fix-woocommerce-404-error-product-pagepermalink/
Woocommerce Product Pages Not Found (404) -> https://wordpress.org/support/topic/woocommerce-product-pages-not-found-404/
Thank you!
Hi,
The modules don’t show a view count, only a comment count – http://prntscr.com/nzxsd6 The view count is displayed only in the post page. From what I know there a view count may be added in the future, either for all blocks in the theme panel, or just for flex blocks in the composer.
Only through code modifications will the modules display a view count, but after the 9.7 update it will have to be made directly in the main files, as with a child theme it won’t work anymore – https://forum.tagdiv.com/topic/how-to-show-postviews-instead-og-commentcount-on-frontpage/
Thanks
Hi,
This can be a plugin conflict, please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.
Please make sure that all the settings are as in our requirements, please follow the guide carefully
– https://tagdiv.com/newspaper-theme-requirements/
and please increase all requirements that are lower, and follow all steps.
Thank you!
If we should find a solution to provide a safer way for modifying the theme files found in the composer plugin, we will provide it. But at the moment they can only be modified there directly.
The issues caused by the child theme, the lightbox issue and a few others will be fixed in the next theme update. An update will be released as soon as the fixes are made and tested.
The child theme is quite limited after the latest updates. Note that if the composer is active, the header file used will be the one in the plugin – http://prntscr.com/nztxbn
also the single files are there as well – http://prntscr.com/nztxr8
So these files can’t be modified in a child theme anymore. If we should find a way to allow users to be able to modify the files in a safer way, we will provide it. But as it is at the moment they can only be modified directly in the composer plugin.
Hello !
The version you are setting in the cmoposer is the responsive one but even so your issue should not happen. Also please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hi,
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Please make sure that you have the tagDiv Cloud Library activate.
Also please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.
Installing Demos -> https://tagdiv.com/newspaper-theme-installing-demos/
If there is still a problem, please provide some more details and some screenshots.
Thank you!
Hi,
This forum is created custom by our developers using bbpress plugin.
This can be a plugin conflict, please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.
When tagDiv Composer is not working -> https://forum.tagdiv.com/tagdiv-composer-not-working/
If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.
Tank you!
Hi,
The website you mention seems to be using the latest theme version, looks alright at the moment but it doesn’t function correctly. The block pagination, search button, each time I try to use it, a request is made for a favicon – http://prntscr.com/nzst1v
Does the error you mention appear for all page, even new pages?
To try and identify the problem, first switch to the main theme from the child theme. Then deactivate all the non-theme plugins and check if the website works properly. If the problem remains we could take a look. Send us an email at contact@tagdiv.com and provide admin login, also cPanel or FTP. Include a link to this topic in the email.
Thanks
Hello !
Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hi,
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Also please make sure that you do not have a plugin conflict, please deactivate all plugins an let only the tagDiv Composer activate, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.
If there is still a problem, please provide some more details and some screenshots.
Thank you!
