Hello @Bettina. While waiting for an update so that an option to choose how long bookmarks last, do you know where the cookie is being set?
I could not locate ‘tdb_favourites’ in the ‘functions.php‘. I do not mind using a child theme or making a temporary update to the function file.
Thank you, Eric
One more thing, we are using the Newspaper Child Theme, thanks!
Hi,
The code that can be use in child theme is this one -> https://pastebin.com/P5d6Y1ih – https://i.imgur.com/3px6FnJ.png
I hope this will help you!
Hi,
Have you checked for a plugin conflict? You will have first to start looking for a plugin conflict. Please deactivate ALL plugins except tagDiv ones, Also, if you are using a child theme or cache plugin, deactivate them, clear all cache, and try again.
Thank you!
Hi,
Please provide the link to your website.Have you checked for a plugin conflict? You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using a child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you!
The site is highly customized. We are using a child theme.
Hello,
Please follow the steps from this topic https://forum.tagdiv.com/topic/error-at-zones-6models-1dom-the-model-does-not-match-the-content-currene/ if you have a child theme; please use the main theme.
You can try to revert an old revision on a page/template -> https://www.wpbeginner.com/beginners-guide/complete-guide-to-wordpress-post-revisions/
If there is still a problem, you can send us an email at contact@tagdiv.com and provide wp-admin and cPanel login. We will take a look at the problem and we’ll fix it. Include a link to this topic in the email.
Thank you!
Hello,
I am writing to seek your guidance regarding an issue I have recently encountered with my website’s WordPress theme.
Previously, I had purchased a theme from a third-party vendor for $30, under the impression that I was receiving a discounted, original version. After building a complete website using this theme, I have been alerted on my HPanel about “Vulnerable WordPress themes detected”. It seems that I may have mistakenly sold a nulled theme.
In response, I have taken the step to purchase an original version of the theme from Theme Forest (https://themeforest.net/). For your reference, I have attached a screenshot of the confirmation.
Here’s My Website Link You Can Check It https://globallytalk.com/
Now, I intend to update my current theme to the newly purchased original one. However, there are a few concerns that I would like you to clarify, and I kindly request that the answers be provided in a straightforward manner as I sometimes find complex language challenging to comprehend.
1) What is the process for updating my current theme (from the nulled to the original version) without losing any data or altering my website settings?
2) In the course of updating my theme, what will be the impact on my Facebook Pixel, Google Search Console, and Google Analytics integrations, given that I did not use a child theme?
I appreciate your time in addressing these queries. Your expertise is of great importance to me in resolving these issues.
Best regards,
Usman
Hello,
Have you checked for a plugin conflict? You will have first to start looking for a plugin conflict. Please deactivate ALL plugins except tagDiv ones; also, if you use a child theme or cache plugin, deactivate them, clear all cache, and try again.
Also, did you receive a message error?
Thank you!
Hi manbodyspirit, @Edragon indicated almost all the steps that should be used to see if the problem persists. What else I can add is to be sure that you have the latest version of the theme, 12.4, and if you have a child theme, do a test without it (possibly without extra plugins that are not tested).
Thank you!
Hello,
your guide https://generatepress.com/forums/topic/how-to-change-the-login-link-in-the-comments/
doesn´t wort at all. I create child theme and put code to functions.php, seems to template use another function or another way hard coded url.
Please, do you have some guide, tu change this link?
Thanks a lot
Vaclav
P.S. no need to solve translation, I just fount, that after activation opt-in plugin, some phrases was ad, to translation section 🙂
Hi,
I think that it can be use a hook in functions.php for example – https://wordpress.org/support/topic/set-default-image-alignment/
You can set the code in a child theme in functions.php – https://forum.tagdiv.com/the-child-theme-support-tutorial/
Thank you!
Hi,
Have you checked for a plugin conflict? You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using a child theme or cache plugin, deactivate them, clear all cache and try again.
Also, please try to set other permalinks and check after.
Check file permissions: Make sure that the file permissions for your WordPress installation are set correctly. In particular, make sure that the wp-content folder is set to 755 and the wp-config.php file is set to 644.
Thank you!
Hello,
Please follow the steps from this topic https://forum.tagdiv.com/topic/error-at-zones-6models-1dom-the-model-does-not-match-the-content-currene/ if you have a child theme; please use the main theme.
You can try to revert an old revision on a page/template -> https://www.wpbeginner.com/beginners-guide/complete-guide-to-wordpress-post-revisions/
If there is still a problem, you can send us an email at contact@tagdiv.com and provide wp-admin and cPanel login. We will take a look at the problem and we’ll fix it. Include a link to this topic in the email.
If you have the latest version 12.4, then you can ignore this warning, because the issue was fixed in version 2.7 -> https://wpscan.com/vulnerability/4eafe111-8874-4560-83ff-394abe7a803b
If you don’t have the latest version, then please update the theme.
Thank you!
Hello,
Please follow the steps from this topic https://forum.tagdiv.com/topic/error-at-zones-6models-1dom-the-model-does-not-match-the-content-currene/ if you have a child theme; please use the main theme.
You can try to revert an old revision on a page/template -> https://www.wpbeginner.com/beginners-guide/complete-guide-to-wordpress-post-revisions/
If there is still a problem, you can send us an email at contact@tagdiv.com and provide wp-admin and cPanel login. We will take a look at the problem and we’ll fix it. Include a link to this topic in the email.
Thank you!
Hello,
Please check the console when you try to save the changes made in Theme Panel maybe is possible to be from the firewall or security module which blocks the admin-ajax.php request, which usually displays a 403 or 404 error.
If you don’t use a security plugin, please ask your host about this, maybe you have a security module that blocks this.
If you use a plugin like Wordfence please set it in learning mode.
Also, if you are using Cloudflare, please make sure that is set as in our guide https://forum.tagdiv.com/cloudflare-cdn/, you need to disable the Rocket Loader.
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using a child theme or cache plugin, deactivate them, clear all cache and try again.
Also, please let me know what changes you made, maybe you need to do them with tagDiv Composer.
Let me know the results!
Thank you!
Hello,
Please check the console when you try to save the changes made in Theme Panel maybe is possible to be from the firewall or security module which blocks the admin-ajax.php request, which usually displays a 403 or 404 error.
If you don’t use a security plugin, please ask your host about this, maybe you have a security module that blocks this.
If you use a plugin like Wordfence please set it in learning mode.
Also, if you are using Cloudflare, please make sure that is set as in our guide https://forum.tagdiv.com/cloudflare-cdn/, you need to disable the Rocket Loader.
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using a child theme or cache plugin, deactivate them, clear all cache and try again.
Also, please let me know what changes you made, maybe you need to do them with tagDiv Composer.
Let me know the results!
Thank you!
Hi,
If I can help you, please do a test using only the plugins in the theme, and if you have a child theme, set the parent theme and see if the problem persists.
If the problem is not solved, please make a backup for the site and contact us by email at contact@tagdiv.com and provide us with wp-admin access to investigate the problem. Please include the link from this topic to be able to identify yourself.
Thank you!
Hi,
Normally the size of image should not be a problem to not save the image as a background.
I just installed the Gourmet PRO and for me the header seems to work correctly, therefore I think that the problem on your side is caused by something. What I can recommend is to make sure that you do not have a plugin that is interfering, or a child theme.
Also, if you can please contact us via email at contact@tagdiv.com and provide a temporary wp-admin access to the website to check and see from where the problem is coming from and see what it can be done to be resolved.
Thank you!
Hello,
In most cases, this problem occurs because you have the latest version of WordPress with an older version of the theme.
Please use the last version of WordPress 6.2 with the last theme version Newspaper 12.4 (if you have a theme version older, then tagDiv Composer does not work) and check to see if the problem persists.
If you need to make an update, before please make a full backup to all files and the database, in case something goes wrong. => https://forum.tagdiv.com/how-to-update-the-theme-2/
Here you can find information about the changes that have occurred in each update over time https://tagdiv.com/newspaper/
I recommend that you update the theme manually https://forum.tagdiv.com/how-to-update-the-theme-2/ via FTP/cPanel/File Manager, also if possible disable extra plugins during the theme update to avoid any problems that may arise and make sure that you have activated the tagDiv Standard pack plugin to keep the website’s look. You can try to update the theme on a staging website.
After you update the theme, you need to update the theme plugins too.
In the worst cases, the settings in the theme panel may be lost (there have been isolated cases), in these cases, after the theme plugins that were previously used are activated, you will have to use a backup for the theme panel -> https://forum.tagdiv.com/import-export-theme-settings/
Also, make sure that all the settings are like in our requirements, please follow the guide carefully: https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Also, if the problem persists please check if you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using a child theme or cache plugin, deactivate them, clear all cache (also from your browser) and try again.
Let me know the results!
Thank you!
Hello Anamaria
Thank you for your reply to my post. I didn’t have a theme panel backup to restore unfortunately as all backups were dated today, which was after the issue happened.
If it’s of any use to someone looking at the post, it seems the issue I had not being able to a sidebar to a single post from a CPT was due to an active child theme. I switched to the main parent newspaper theme and the issue was resolved.
Regards, Ash
Hi,
Have you checked for a plugin conflict? You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using a child theme or cache plugin, deactivate them, clear all cache and try again.
Also, please try to set other permalinks and check after.
Thank you!
Hello,
Unfortunately, the theme doesn’t5 have a filter like that.
You can add the code in the child theme.
Thank you!
Hi,
Have you checked for a plugin conflict? You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using a child theme or cache plugin, deactivate them, clear all cache and try again.
Also, please provide the link to your website.
Thank you!
Hi,
Have you checked for a plugin conflict? You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using a child theme or cache plugin, deactivate them, clear all cache and try again.
Do you have the category finance, please check it here https://i.imgur.com/tCKqq7R.png ?
Thank you!
