Search Results for 'child theme'

Hi,

I have changed the menu on my end with the font settings you have in the screenshot and this is the result – https://www.screencast.com/t/kjtykuMy the font has the font family applied. Maybe you have modified the header menu using some custom code in theme panel, or theme files or you are using a child theme, that prevent the change from applying – https://www.screencast.com/t/Pd4H9ajAAKD Try disabling all your plugins except Visual composer, clear your cache (very important), purge cdn files if the case and disable any child theme if you are using one and make the changes once more to see if they apply. If you have done all this and the result is still the same you could try to change that font with css – https://www.screencast.com/t/9iLyiyfpMIN

.td-header-wrap ul.sf-menu > .td-menu-item > a {
font-family: "Open Sans Condensed"!important;
}

As for the header, that is what happens in header style 7 when there are too many menu items in the header menu, the logo shifts up – https://www.screencast.com/t/8RwzuTrd

Thanks

Hi,

Please make sure you have updated the required plugins not only the theme, from your theme package – https://forum.tagdiv.com/whats-included/ especially Visual composer – https://forum.tagdiv.com/how-to-update-visual-composer-plugin/ Also if you use a child theme try disabling it to see if it affects the theme functionality and make any necessary adjustments if it does.

Thanks

Hi,

The developers decide what to update in the theme and what gets prioritized because there is a long list of fixes, improvements and suggestions to implement and it can not be done all at once. You can find the changelog of the latest theme version here – https://themeforest.net/item/newspaper/5489609 and you should consult it before any theme update as recommended here – https://forum.tagdiv.com/how-to-update-the-theme-2/ As for the child theme, you will have to go through it carefully, verify the code and make the necessary adjustments. Any modification you made through the child theme will have to be tested with the new update because some elements from the theme may be subject to change, so it is not guaranteed to work with your previous customization.

Thank you for understanding

Hi,

You can enter custom css in the Theme panel->Custom Css section or alternatively you can use a child theme – https://forum.tagdiv.com/whats-included/ for your css customization. More information about the child theme here in this tutorial – https://forum.tagdiv.com/the-child-theme-support-tutorial/

Thanks

Hello Novaque,

Unfortunately, this type of core file cannot be overwritten in Child Theme because it is part of wp_booster, the core of the theme and all the files from there cannot be overwritten in Child Theme. For more information regarding on what type of files can be overwritten in Child Theme, please consult our guide here -> https://forum.tagdiv.com/the-child-theme-support-tutorial/

Thanks for your understanding!

Hello,

Please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
If the issue is still there afterwards you should reinstall the theme as there could be a faulty theme install.

Thank you!

Hello,

You probably have a js error in your browser console. This is mainly caused by plugins. If you say you do not have any untested plugins, then it could be a child theme or customization you made or a cdn server setting, an optimization of the theme js.
Please try to redo nay at all modification, minification, customization. If you use a child theme, switch to the main theme.
Let us know how it goes.

Thanks

Hello,

Please make sure you increase your system status parameters according to this guide: https://forum.tagdiv.com/system-status-parameters-guide/
Plugins can also affect the image uploading so please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Hi,

Try switching to your main theme if you are using a child theme, also disable all your plugins and leave only Visual composer active, clear cache and see if the problem is still there. Most likely this is the result of a plugin or plugin conflict, so if the problem is not there anymore enable your plugins one at a time to identify the possible cause.

Thanks

Well there are on the front end: https://www.screencast.com/t/9xqBnbjYN
This looks more and more like a plugin conflict.
Please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Hello,

This could be a plugin conflict so please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Hi,

This could be caused by a plugin or plugin conflict so please disable all plugins except Visual Composer, clear cache and reset cdn files if you use it to rule this out, and see if the problem is still there. Please also check any custom code you might have added to the theme panel or to the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thanks

Hi,

1. There is a margin bottom set on category tag displayed above the title in the big grids – https://www.screencast.com/t/KDHDppLkL You could remove it if you want with custom css on a specific big grid or just one of the modules contained in that grid – https://www.screencast.com/t/1WwnFwMPn6vB using a code like this, then enter it in Theme panel->Custom Css

.td-big-grid-post .td-post-category {
margin: 0;
}

2. The background color could be changed with css also, using a code like this (depending on the big grid you use) – https://www.screencast.com/t/uMp0LjYxl

.td_block_big_grid_4 .td-post-category {
background-color: blue;
}

3. That depends on the big grid used, for example Big grid 9 has a margin-right property of 3px – https://www.screencast.com/t/4tn8HKXO for each of the module thumbs except the last one.

4. That shadow can be removed on the Grid style 1 (default) – https://www.screencast.com/t/7EvvFcBa using this code

.td-grid-style-1.td-hover-1
.td-module-thumb a:last-child:before {
display: none;
}

Result – https://www.screencast.com/t/zcU4uusiWh0
Also here is a tutorial about how you can use your browser inspector to find elements on the page and how to customize them – https://forum.tagdiv.com/create-custom-code-using-the-browsers-inspector/

Thanks

Unfortunately debugging is not an easy process but it should not take up to 8 or 10 hours. You deactivate plugins, clear cache and reset cdn files or disable the child theme in 10 minutes tops. What is taking 10 hours?
If by making the steps I provided above did not do it, then please contact us via our email address at contact@tagdiv.com and provide wp-admin so we can login and investigate.
Thank you!

Hi,

You could try changing the footer style and see what happens, it should not display a second pages widget if there is only one set in the footer section – https://www.screencast.com/t/T2py94Wx9HO If it’s still there try disabling all the plugins except Visual composer to eliminate a plugin being the cause. Also check any custom code you might have added to the theme and if you are using a child theme try switching to the main theme to rule that out also.

Thanks

Hello,

This could be a plugin conflict so please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Also please contact your host and check any caching settings on your site as the random posts are heavily affected by cache.

Thank you!

Hello,

Unfortunately we have not tested the theme api in the child theme.Try using the theme api plugin that is provide in the theme main package under the code folder and this link in order to create a new post template: https://forum.tagdiv.com/td_api_single_templateadd/

Thank you!