No search results were found in Documentation!
Hi,
When you see shortcodes on your website, and those contain td, this means that one of the theme plugins that should be active is not installed and activated. The theme plugins can be installed from Newspaper > Plugins, and you usually need tagDiv Composer, for cloud template tagDiv Cloud Library, and for old templates, you need tagDiv Standard Pack plugin.
Thank you so much for your help. Unfortunately, I can’t record the video you requested, but I’ll explain the problem in detail with images. The page link is this: https://opinandosinanestesia.es/boletin-newsletter/ And the link I want to link to is this: https://opinandosinanestesia.es/formulario-newsletter/.
From Cloud Library, I click on “subscribe” to link it to the reference website. I enter the link in the button URL field and save it. When I save and close Cloud Library, I automatically click on “subscribe” again, and… the link disappears because the page doesn’t do anything. I go back to Cloud Library, and sure enough, there’s no link in the button URL field. I don’t know what to do. Thank you.
Hi,
If you want to redesign only the homepage, what you could do is to look in our cloud library and see if you find something you like it, after that just import it and edit it with tagDiv Composer according to your needs – https://prnt.sc/0yBQY0w_385m
Thank you!
Hi,
First, make sure that tagDiv Composer and tagDiv Cloud Library are removed. After that, go to Newspaper > plugins and try to install teh plugins from there.
If the problem persists, disable all plugins and try again after that to install the theme plugins; sometimes there are extra plugins interfering – https://forum.tagdiv.com/newspaper-how-to-update-a-plugin/
Thank you!
Hi jrpirestani,
As I mentioned in my previous email, please check for tagDiv Composer, tagDiv Cloud Library, and tagDiv Opt-in builder. From your screenshots, the problem is clear: the plugin tagDiv Opt-in builder is not installed or activated. Please install it and activate the plugin after that, then clear the cache.
Thank you!
Quiero modificar el diseño de la home, porque quiero poner un diseño más dinámico, más comunicativo, y sobre todo más dinamico. ¿Como hago para enlazar páginas al diseño con diferentes modulos de cloud library?
Gracias
Hi,
Could you please check if all the previous theme plugins that have been used before the theme update are now also installed and activated? Check for tagDiv Composer, tagDiv Cloud Library and tagDiv Opt-in builder. Those theme plugins can be installed from Newsapepr > plugins – https://forum.tagdiv.com/newspaper-how-to-update-a-plugin/
Thank you!
I’ve just configured this page from the cloud library,(https://opinandosinanestesia.es/exterior/) and I linked each image to a URL. I set them to open in a new window, saved every time I linked an image, and in the end they all appear without any links. This is chaos. How can I fix this quickly? Thank you.
Hi,
This can be done, but it is not entirely automatic. Our team uses cloud templates from tagDiv Cloud Library, and those can be edited using tagDiv Composer so you can add and remove elements from templates and pages.
Now, if you want to create a gallery that can be displayed instead of featutred image in blocks on pages, categories and/or inside the arrtocle then you can use the gallery article option from the article added by the theme – https://prnt.sc/2fFad7Cl5Qpz on the single post template use tagDiv Composer to edit it and replace the featured image with the gallery element https://prnt.sc/eTe7lwwEyMQN https://prnt.sc/OyfMaAWxeAhX
To display the gallery on blocks, you need to create a module and use the gallery element instead of the featured image. Then, where you want it to be displayed, use the flex block builder and select that module
Did you set tagDiv Cloud Library as an exception for caching?
The problem is that I have already configured everything and I still can’t find what’s causing the issue. When I click on a link, it takes more than 20 seconds to respond/load.
However, when I disable tagDiv Cloud Library, everything works fine and the site responds quickly.
Is there any way to fix this? This wasn’t happening before, and I’ve actually managed to improve the overall loading speed, so I’m not sure why this is happening now.
Thanks
Hello,
It is not necessary to install any additional plugins. A well-structured and visually appealing design will be sufficient. For this purpose, you can use tagDiv Composer and tagDiv Cloud Library. You may select and customize one of the available Cloud templates, modify the existing theme templates, or create your own templates from scratch to meet your needs.
Hi,
Since installing LiteSpeed Cache, my website has been very slow when clicking on any page or post.
I tried going back to WP Rocket, but the problem persists. Interestingly, when I disable the tagDiv Cloud Library plugin, the site responds normally again.
Has anyone experienced this conflict between LiteSpeed Cache and tagDiv Cloud Library?
Is there a way to use both without causing such slow performance?
Thanks for any suggestions!
I am currently running the Newspaper 12.7.4, TownTalk theme. Everything seems to be updated successfully, including the Newspaper plugins? I just discovered my WordPress error log is continuing to bloat with these errors. From my datacenter: https://levaire.com/td-cloud-library-database-error.png
Thoughts?
Hi Calin,
Thank you for following up. Unfortunately, the suggested code hasn’t worked; it does turn the gallery into a pop-up modal, but shows the same incorrect image from the media library for each picture.
Do we know what’s causing the issue; why does a cloud category template behave this way even though the modal box is checked?
Hi,
If you are using cloud templates, then you need to edit them using the tagDiv Composer, select the elements and set the colors you want to apply.
IN case you are using standard templates (from the tagDiv Standard Pack plugin) then you should check the theme panel settings – https://forum.tagdiv.com/theme-colors-introduction/
Hola.
Necesito implementar una mega galeria con 19 apartados, pero no veo ningún modulo en cloud library que pueda serme útiul.
¿Se os ocurre alguna idea para construir un modulo de galeria de esas circunstancias?
Gracias
Antes publique una entrada porque necesito soporte para implementar un modulo de soporte. He visto una publicación anterior (https://forum.tagdiv.com/topic/where-is-the-featured-audio-coming-from/), y estoy siguiendo los pasos que indicáis en esa conversación.
Sin embargo, una vez creada la página, y guardada, cuando implemento el módulo desde cloud library no me deja visualizarlo para hacer las modificaciones que tengo que hacer. ¿Cómo puedo resolver esta incidencia?
Hola.
Quiero implementar un modulo de podcast. ¿Existe en cloud library algún modulo?
Gracias
Hi,
Right now you have a standard template that can be changed using the theme panel settings – https://i.imgur.com/Zoc96wB.png The fonts should be adjusted based on the module used, for example, if you use M4 https://i.imgur.com/vT8oyzH.png check the theme fonts > modules and blocks https://i.imgur.com/oSEpxYf.png
An alternative is to use a cloud template and edit it as you want using the tagDiv Composer on the front-end.
Hi,
Normally, this should work without any issues if nothing else is interfering. Please try importing the gallery from the cloud library and then replacing the images:
If it doesn’t work this way, it’s likely that something is interfering. My suggestion would be to run a test using only the theme plugins enabled.
Let me know how it goes.
Hi,
thanks for this hint, after installing and activating the tagDiv Cloud Library the header looks ok.
Unclear is the reason for the inactive Cloud Library, my last action in the tagDiv Newspaper context was on 2 February – update 12.7.3 to 12.7.4 – and after that the header was ok.
On 6 February I updated the WP plugin Advanced Post Types Order and right after this action the header showed the shortcodes. Maybe this update deactivated the Cloud Library.
Hi,
When you see shortcodes on your website, it means that one of the theme plugins is no longer installed/activate, in this situation, I believe that it is related to teh plugin tagDiv Cloud Library. This can be installed from Newspaper > plugins.
We configured and customized the Newspaper theme on a development server and are preparing to go live with it on our production server. Will our customized Cloud Library templates be available to us on the other server/WordPress installation when logged in with the same account?
We have for example, imported the Single Post Template – InsightAI template but then applied our own customizations using the tagdiv editor. Are those changes synced?
Thank you
Hi,
Which version of the theme were you using before updating?
After a theme update, it’s usually necessary to install or update some theme plugins, such as tagDiv Composer, tagDiv Cloud Library (for cloud templates), and tagDiv Standard Pack (for older templates and blocks).
If you’re using the newsletter plugin or the social counter, those plugins should be installed as well.
All theme plugins can be installed, updated, and activated from Newspaper → Plugins – https://forum.tagdiv.com/newspaper-how-to-update-a-plugin/
