Hello,
1. A license key is normally valid for one website. Please check the ThemeForest license details here: https://themeforest.net/licenses/standard ->
https://themeforest.net/licenses/terms/regular -> https://prnt.sc/X0AldIM7e7ni
We allow one key to be used on two websites at the same time (live + testing). If the key is used on more than two domains, additional license keys are required and we cannot make exceptions.
You will need an additional license key for the other two domains to update the theme, access the cloud, and use the tagDiv Composer.
2. There is no free Newspaper theme version, and there has never been one.
Thank you!
Hi,
When the site looks like this https://drive.google.com/file/d/1g6gvg6l28TQCKVOMUCBTjRx3HAMKR3E-/view and displays only shortcodes, it is because some of the theme plugins are no longer installed/activated, those can be instllaed form Newsaper > plugins, most of the website needs tagDiv Composer, tagDiv Cloud Library and it may be need to use tagDiv Standard Pack and maybe tagDiv Opt-in Builder.
“The site will no longer crash, but you will not be able to update the theme, edit pages with tagDiv Composer, or import items from the Cloud Library.”
Ok, but if I activate the license, will I be able to edit pages again with tagDiv composer, or import items from the Cloud Library?
Hi,
The taxonomy=tdtax_app_tag and ?taxonomy=tdtax_app_category taxonomies were added through the ACF plugin and can be modified there: https://prnt.sc/haKu1OuDxYn0
After making changes, make sure to set the Cloud Template for the new taxonomy. Keep in mind that if you change the slug, the previously added entries will no longer appear, because the new slug creates a different taxonomy parameter.
Also, don’t forget to update the slug in Composer for elements such as filters and Flex Blocks, so that the correct taxonomy is displayed.
Hi,
The site will no longer crash, but you will not be able to update the theme, edit pages with tagDiv Composer, or import items from the Cloud Library.
I understand what you want to do, and it can be done. However, once it is completed, please let us know so we can also submit a request to have the license key checked. This will ensure that only the active domains are displayed for the key under Newspaper > My License.
Thank you!
Those informations are set by using the acf plugin and by creating the custom fields https://prnt.sc/ypl7–acJCxX if you want to add extra fields or taxonmies it can be done by adding frt those in the ACF plugin and after that on the CPT Cloud template https://i.imgur.com/BOJoHpq.png with tagDiv Composer https://i.imgur.com/9FaUPRJ.png – https://i.imgur.com/C0UO3FT.png
Hi,
Most of the time, the problem is from a shortcode that is not compatible with our theme or a plugin conflict; therefore, after you set it with tagDiv Composer and save the page/cloud template, the next time you try to edit it, you’ll get that error.
If is only for one page or a cloud template (it can be on the header or footer, you can change them for tests and see if the problem persists), this is from some settings/shortcodes set on it and it can be fixed using the page revision https://wordpress.com/support/page-post-revisions/
Thank you!
Hello tagDiv Support,
I need help with a serious issue that started after updating Newspaper. I have spent hours troubleshooting this and I want to give you a clear, detailed summary so you can understand exactly what is happening.
My site:
MarryCaribbean.com
Theme:
Newspaper
Problem summary:
After the update, my single post pages began crashing and showing the WordPress critical error message. At the same time, several layout behaviors changed unexpectedly, including my post hero styling and category/archive display.
Here is what I observed and tested.
1. Single posts started failing after the Newspaper update
Before the update, my single posts were working normally.
After the update:
* Single post pages began showing “There has been a critical error on this website.”
* This was happening under Newspaper, while the site worked under a default WordPress theme.
* Category pages and other parts of the site were not failing in the same way at first, which made this look specific to the Newspaper single post rendering path.
2. Debugging pointed to td-composer
I enabled WordPress debug logging and found fatal errors pointing to td-composer, specifically memory exhaustion in this path:
/wp-content/plugins/td-composer/legacy/common/wp_booster/td_util.php
I also saw repeated notices for translation loading from other plugins, but those did not appear to be the main cause of the front-end post failure.
The key fatal I saw was memory exhaustion inside td-composer.
3. Default WordPress theme worked
To isolate the issue, I temporarily switched to a default WordPress theme.
Result:
* The single posts loaded
* The content itself was fine
* This suggested the problem was not with WordPress core or the post content itself, but with Newspaper/tagDiv rendering
4. Backup restore did not solve the issue
I restored a backup using UpdraftPlus, including:
Database
Plugins
Themes
However, this did not restore the previous Newspaper behavior on its own. The single post issue remained. What actually made individual posts load again was manually opening them and explicitly selecting a post template such as FROM PANEL or DEFAULT and then updating the post.
5. tagDiv Composer / Cloud Library behavior was inconsistent
After the restore:
* tagDiv Composer and tagDiv Cloud Library had to be reactivated
* Header/footer/custom appearance behavior changed depending on whether these plugins were active
* At one stage, single posts worked with Composer off, but the custom header/footer/design was degraded
* With Composer on, other design pieces came back, but single post behavior was still unstable or altered
6. The biggest discovery: post template behavior changed
This appears to be the most important clue.
I found that many posts would work again only after I manually opened the post and explicitly selected a post template, for example:
* FROM PANEL
or
* DEFAULT
If I manually selected one of those and updated the post, the post would usually load again.
This strongly suggests the update changed or broke how post template settings were being inherited or interpreted.
What is especially concerning is that this appears to affect many posts, not just one or two.
7. “From Panel” is not consistently broken, but behavior changed
I originally thought FROM PANEL itself was broken, but after more testing I found:
* Some posts work on FROM PANEL
* Some posts work on DEFAULT
* Some posts needed to be manually touched and saved before they would work at all
So the issue does not seem to be as simple as “FROM PANEL is broken.”
It feels more like the update disrupted how template/layout assignments are being inherited or loaded on a per-post basis.
8. My hero/header layout on single posts changed
Even after I got the posts loading again, the visual layout is not what it was before.
Before:
* My post hero had a stronger designed look
* The title, author, tags, and hero image styling appeared more integrated/overlaid
* There was more of a styled hero presentation
Now:
* The posts may load, but the hero/header presentation is simplified or degraded
* The featured image sits more plainly
* The old styled hero treatment appears to be missing
So even when the post works, the layout is not the same as before the update.
9. Article Display View options appear to be missing
In the Theme Panel, under areas where I remember having many layout/style choices, the “Article Display View” area appears blank or missing its usual options.
I specifically remember having many appearance/layout choices there before. Now those options do not appear to load properly.
This makes me think some template/module UI in Newspaper is no longer loading correctly after the update.
10. Category/archive behavior also changed
After the update:
* My category/archive sections changed layout
* I had 3 items per row before, but now it is showing 2
* I also started seeing little comment count boxes with “0”, which I never wanted and did not have before
I checked Block Settings and global module meta settings. Show Comment Count appears to be off globally, but the archive/category output is still not matching what I had before.
This makes it seem like the archive/module style or template behavior changed during the update as well.
11. Cloud Templates screen appears empty
In Cloud Templates, I currently do not see cloud templates assigned in the way I expected. For example, the Single Templates area appears empty.
That is confusing because I know my site had a more customized appearance before, and the current theme behavior no longer matches it.
12. Main concern
My biggest concern is that this update appears to have:
* broken or altered post template inheritance
* changed single post rendering behavior
* removed or failed to load layout options I previously had
* changed archive/category display unexpectedly
On a larger site, this kind of behavior is extremely disruptive because it can force manual repair of many posts.
What I need from you:
1. Help identifying exactly what changed in Newspaper that caused single post template behavior to break or stop inheriting correctly
2. Help restoring the original post hero/layout behavior I had before the update
3. Help restoring the archive/category display so it matches the previous layout
4. Help understanding why the Article Display View choices appear missing/blank
5. Guidance on whether this is a known issue in the current version and whether there is a patch or recommended fix
I would appreciate a serious look at this, because this has taken a lot of time to troubleshoot and it clearly appears connected to the Newspaper/tagDiv update path rather than WordPress itself.
Thank you,
MarryCaribbean.com
Hello,
I’m using Block 4 from the “Add Element” section to display my blog posts.
My webpage layout is wider, but I can’t find any setting within the Block 4 options to adjust the block width so that it matches the earlier part of my page.
The earlier section of the page is built using Pre-designed Templates from the tagDiv Cloud Library, where there are options available to control the section width. However, I cannot see a similar width option for Block 4.
Could you advise if there is a way to adjust the width of Block 4 so it aligns with the rest of the page?
Thank you.
Hello,
I’m using one of the Pre-designed Templates from the tagDiv Cloud Library, specifically Section 3 – Office Nexus.
As you can see from the link provided below, the template includes placeholder images. When I replace the existing images with my own, I can’t get them to position the same way as the originals.
I made sure my replacement image has the same width and height as the original, however when it appears in the template it shows up noticeably smaller.
Could you confirm the exact width and height of the images used in the template, and if there is anything else I might be missing when replacing them?
It’s likely something simple that I’m overlooking.
I would appreciate any guidance.
Thank you.
Link To Template: cloud.tagdiv.com Section 3 – Office Nexus
Hi,
Yes, it can be used, but I will suggest using the ACF plugin instead, because the Real Estate Plugin is hardcoded for that demo and you need to manually change the code in the plugin and adjust it according to your needs. By using ACF, you can create CPT’s, taxonomies and custom fields that can be used with the theme, you can create a cloud template and even modules and blocks for those
Hello,
i have created two custom blocks. I want to use them inside a “Module cloud template” to render items in a “Flex Loop Builder”
I used de td-api-plugin. I can drag and Drop de block inside de tag div editor but something is not working. I can save de “module template” the first time but when i edit again it returns an ERROR “Errors at columns elements: 1(models) : 0(dom). The model does not match the content Current state has involved an issue. You could try an UNDO operation (CTRL+Z / CTRL+SHIFT+Z)”
What i am doing wrong?
This is how i add the api block (it has no parameters, all is coded into de file that renders the module -> td_video_empresa.php):
td_api_block::add('td_video_empresa',
array(
'map_in_visual_composer' => false,
'map_in_td_composer' => true,
"name" => 'Mòdul Video Empresa',
"base" => "td_video_empresa",
'tdc_category' => 'Modules elements',
'file' => $this->plugin_path . '/modules/td_video_empresa.php',
"params" =>
array_merge(
td_config::get_map_block_general_array()
)
)
);
This is the file that renders the block -> td_video_empresa.php
class td_video_empresa extends tdb_module_template_part {
function render( $atts, $content = null ) {
/* -- Call the parent render method -- */
parent::render($atts);
/* -- Retrieve the module post data -- */
$post_obj = self::$post_obj;
$post_type = null;
$postID=$post_obj->ID;
$url_video=get_field("url_video_empresa",$postID);
$video_extern=get_field("link_finestra_nova",$postID);
$logo=get_post_thumbnail_id($postID);
$linkEmpresa=get_permalink($postID);
$tituloEmpresa=$post_obj->post_title;
$string="";
$string.=renderVideo($url_video,220,$tituloEmpresa,$postID);
$string.='<div class="modul-caixa" >';
$string.='<h3 style="margin:0px;">'.$post_obj->post_title.'</h3>';
$string.='</div>';
return $string;
}
}
Thanks for the reply. I tried logged in and logged out in multiple browsers. It just shows latest posts. I believe it may be CloudFlare or WP Engine cache causing the issue. I’m going to use another solution instead of the random option.
Hi,
If you want to use a gallery from the cloud, you can choose from those – https://prnt.sc/buCmeioZk04B in page will be imported at the bottom of the page and the images are set using the single image. Just select each image in part and change it – https://prnt.sc/QgZDlfrQz9Di
Hi,
Hmmm, do you not have a backup of the database or for the entire website? Related to the css, this depens were set. If it is set in the theme panel, it will be saved in a place, in the database. If it is with composer, in pages, it will be saved in the post/page in the database. If it is in the composer, depending on whether it is a page or a cloud template. But in your situation, I believe that a database backup will be the best solution.
Hi,
Yes, that’s how it works: when you import a block or a section from the code, it is placed at the end of the page in a row. To position elements on a page or a template, the row element is used, which can contain one or more columns.
Here’s an important detail: you cannot place a row inside another row directly. You can only move the elements from one row into another row. If you do need a row within a row, you can use the inner row element, which functions just like a regular row but is used inside columns.
Now, regarding elements imported from the cloud that come with their own row: these can be moved along with the row. This means you can drag and drop the entire row before or after another row.
If you want to move the imported elements into an already existing row, it’s best to first check whether the imported row includes an inner row. If it does, you can move this inner row into any column of the target row. You can do this using drag-and-drop or by copying and pasting it before or after a specific element.
I hope this helps!
Hi,
For this, you can use the element call to action. You can set it in any place and just replace the text and button text and set a link on it – https://prnt.sc/TqfI2SjpXuKV or you can also import a section from teh cloud for a call to action that contains text, images and buttons https://prnt.sc/lmA44HYtswU5
Hi,
Maybe I didn’t understand your request correctly, but you cannot insert an image gallery directly inside a block. Instead, you can create a section with an image gallery, which means adding a row that will contain the gallery.
To do this, edit the page using tagDiv Composer. From the left sidebar, select Cloud, then search for Gallery. After that, import the gallery layout you want. It will be added at the bottom of your page, and you can simply drag and place it wherever you want on the page.
Alternatively, you can use a dedicated gallery plugin that provides shortcodes. In that case, create the gallery using the plugin, copy the shortcode, and then add it to your page using the Shortcode element in tagDiv Composer where you want the gallery to appear.
Thank you!
Hi mariohh,
If you migrated from a different theme to our theme, it is possible to see shortcodes from the previous theme, as those shortcodes are not recognized by our theme.
However, if you were already using our theme and everything was displaying correctly before, but now you only see shortcodes, this is usually related to the theme plugins that are no longer installed or enabled.
Please check the required plugins by going to Newspaper → Plugins and make sure they are installed and activated. In most cases, this issue is related to the following plugins:
tagDiv Composer, tagDiv Cloud Library. In some cases, it may also be related to: tagDiv Opt-In Builder, tagDiv Standard Pack
Once the required plugins are installed and activated, the content should display correctly again.
Thank you!
Hi,
Unfortunately, we have not tested the WP Obituary plugin with our theme, so we cannot confirm how it works or how it should behave when used together with our theme. Because of this, we’re not able to provide support for issues related specifically to that plugin. We recommend contacting the plugin’s author for further assistance.
Our theme includes its own frontend builder called tagDiv Composer, which can be used to edit pages and Cloud Templates. With it, you can customize rows, blocks, and other elements used across pages and templates.
Thank you!
To set this page as the homepage on the website (https://opinandosinanestesia.es/pruebashome/), do I need to do anything in Cloud Templates or just in the WordPress admin panel?
Hi,
The post loop elements are special blocks that are used on pages for layouts and on cloud templates. Those are special because on cloud templates those are displaying the articles related to teh template where we are set. For example, if it is set on a cloud category template, even if the post loop element does not have a filter, it will automatically filter the correct output for each category in the part using that cloud category template.
If you like the liberty to set teh filter, use the flex blocks and grids, not the post loop element.
Thank you!
Hi,
You just ned to edit the page or cloud template with tagDiv Composer, add the popup element https://prnt.sc/dDRjJJtGGR_Y and you have 2 options you can display a page or a custom code set with html – https://prnt.sc/vzIEr84R6ImN to trigger it. Check the settings from the Triggers tab https://prnt.sc/X9BhslyuaE4Y you can trigger it from a button, page load, course, or scrolling.
Hi,
This can be done similarly to how it is done for articles.
First, you need to create the single CPT template you’ll use with tagDiv Composer and tagDiv Cloud Library – https://prnt.sc/dv0qKGKTCBuf then set one as global and on CTP you want an individual template from the frontend do this, open from top bar the cloud template adn select teh one you want on that CPT (click on name to become green this means taht the template is assigned individual on that cpt – https://prnt.sc/5nMcocEvyZIx)