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Hello !
Unfortunately at the moment you can only edit custom code of the standard templates. All the cloud library templates are made out of shortcodes and most likely they are minified in the theme so you don’t have access on them. You can use the child theme for standard templates as you can see here: https://forum.tagdiv.com/the-child-theme-support-tutorial/
Thank you !
Hello !
You will have to use a post template from the Cloud library in order to be able to edit your background color as you can see here: https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/
If you are using a cloud library template for the post you will have to use tagDiv Compsoer. In order to change the background color / image you will have to edit all the ROWS as you can see here: https://www.screencast.com/t/QlYxvmdoUxea
Thank you !
Hello !
Please note that the Theme Panel is related to Tagdiv Composer. This will not work with Visual Composer. As tagDiv Composer was created to edit all the Cloud Library templates.
Thank you !
Hi chkuo2,
In most cases when you get a similar message “ Error at zones: 6(models) : 0(dom). The model does not match the content Current state has involved an issue. You could try an UNDO operation (CTRL+Z / CTRL+SHIFT+Z)” then indeed it is a problem, most of the time the problem is from a shortcode that is not compatible with our theme, therefore after you set it with tagDiv Composer and save the page/cloud template, the next time when you try to edit it, you’ll get that error.
We have a guide for how to investigate this problem and fix it -> https://forum.tagdiv.com/tagdiv-composer-not-working/ also after trying the steps from our guide you do not get any good results, you can contact use via email and we can investigate the problem on your website.
If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel. We will take a look. Include a link to this topic in the email.
Let me know the results!
Thanks you!
Hi,
thanks for the very detailed answer. I apologize to your colleague but I ask specific questions and I seek precise answers. Your answer was perfect.
So, I did some tests: I saved all the templates in notepad ++ with the name header, footer, date, category, etc. But I also saved the Home page code. Then I deleted the Newspaper theme by deactivating and then deleting the plugins and finally I cleared the cache (purge cache all).
At this point the site was virgin (clean).
I reinstalled newspaper and I uploaded the demo Magazine Pro.
I went to Cloud Templates and I replaced the code I had saved saved on each template (header, footer, date, category, etc,). Then I went to the Theme Panel and imported the code I had saved. However, this was not enough to have the whole theme that I had changed it. I only saw the correct header and footer. So I went to the pages and I opened the home page and I replaced the original code with the one I had saved from the modified home page. In this way I have revised the whole theme as it was previously. Is my procedure correct?
I have always done these operations on the test site and not on the Magazine where I have to export everything. I would like to know if the procedure I used is correct.
Thanks Calin, your response was very professional and that’s what a person expects from serious support. My compliments.
I await your answer on the questions I wrote above.
Thanks,
Alex
Hi Support, my footer is blank (under theme panel) and there is no settings unlike the ones shown in the demo. Meanwhile, when I tried to create a footer using Cloud library, I am unable to edit in TagDiv Composer thereafter – no such settings is available. On the other hand, I was able to work with the Composer for Header. What’s going on?
Hi team,
was having a look with the performance of the website and there we have installed newspaper theme, when we tried looking deeper most resource eating thing was the tagdiv composer and tagdiv cloudlibrary when i tried deactivating the plugin the frontend was crashed of the website, why do we need to keep compose as well as cloud library enabled for the front end i mean what is we have some option to remove it and later when needed any modification we can enable it from backend is there any way to overcome with this?
https://techweu.com is my website
I found this error message in apache error log:
[Thu Nov 26 07:48:23.639987 2020] [proxy_fcgi:error] [pid 712:tid 139794110502656] [client 70.132.39.131:0] AH01071: Got error ‘PHP message: PHP Fatal error: Uncaught Error: Call to undefined method td_block::inner() in /var/www/html/wp-content/plugins/td-composer/legacy/common/wp_booster/td_ajax.php:176\nStack trace:\n#0 /var/www/html/wp-includes/class-wp-hook.php(287): td_ajax::on_ajax_block(Array)\n#1 /var/www/html/wp-includes/class-wp-hook.php(311): WP_Hook->apply_filters(”, Array)\n#2 /var/www/html/wp-includes/plugin.php(478): WP_Hook->do_action(Array)\n#3 /var/www/html/wp-admin/admin-ajax.php(191): do_action(‘wp_ajax_nopriv_…’)\n#4 {main}\n thrown in /var/www/html/wp-content/plugins/td-composer/legacy/common/wp_booster/td_ajax.php on line 176′, referer: https://mydomain.com/
The tagDiv Composer plugin and tagDiv Cloud Library were also automatically disabled (I’m not sure if it’s related with the error message)
We are using newspaper theme 10.3.8.
I had encounter same problem at first. Most of the time, it is the plugin conflict.
If you use siteground hosting, it has a super cache plugin, just deactivate it. Instead, uses tagdiv suggested cache plugin (WP Super Cache) and follow their cloudflare setting and instructions.
For me, I fixed the same problems you have by doing above settings. You can give it a try.
Hello,
I just wanted to edit my exiting cloud templates, but it’s not possible anymore: I get an error like
Errors at columns elements: 1(models) : 2(dom). The model does not match the content Current state has involved an issue. You could try an UNDO operation (CTRL+Z / CTRL+SHIFT+Z)
and the editors shows a 404 error.
I saw, that a lot of people do report this error and the answer is always: Please give as login data, we have to look at it.
Is there a general solution for this error? What do I have to do to edit my templates again?
Background:
If I use tagdiv composer for adding new thing in the sidebar, I have to edit front page, category page and post sidebar separately. There is no cloud sidebar template either.
My Solutions:
I already known that there is only one way to create a global sidebar, which is setting up the sidebar widget and use it in Archive template. In this case, when I change something in widget sidebar, front & category & post sidebar follow the new change.
Problems:
However, there is a disadvantage when Widget compared to tagdiv composer.
Tagdiv composer can add row or empty space between elements but Widgets cant. In this case, the global sidebar is uglier than the tagdiv composer sidebar because elements(It calls widgets in widgets setting) stick together.
Is there any way to add empty space in widgets setting?
Hi Lacasito70, sorry for the late answer, I will try to explain as correct I can and if is something that I miss or understand wrong, please let me know.
First the problem with license, this one is easier. you do not need to buy an extra license if you use it for your testing website on sub-domains, staging, localhost (practical is the same website so you do not need to worry about this). As proof that will not be any problems we set info in our guide -> https://i.imgur.com/HtBSdxe.png -> https://forum.tagdiv.com/newspaper-6-how-to-activate-the-theme/ therefore you can use the same license for test and live website.
Unfortunately, the only system that we have for import/export is the one for theme panel settings -> https://forum.tagdiv.com/import-export-theme-settings/ for a complete migration, you need to use a plugin or import/export database (there are more options, but are not so easies and for your website I do not indicate them).
To not damage your website the copy and paste method is the safer, it will take some long time, but the problems that can appear are reduce.
If I understand correctly you made some new templates (header, footer…) also you make some pages. If those were made only with tagDiv Composer without theme panel settings then it will be more easier, for example move one of your cloud templates from staging, copy the content from staging -> https://i.imgur.com/OJ5Yli3.png -> https://i.imgur.com/kdmxs0H.png (if you want you can use a blank template but it need to have the same type) -> then past the code -> https://i.imgur.com/LtiGzBt.png also please check your website after each transfer.
Also if you change the homepage layout, to not lose your seo, you can copy the current content in another page as backup and replace the content of old homepage with the new one and keep the same url.
Also if you create new templates and you successfully transfer, you need to assign them manually in theme panel.
Using the above methods all the blocks will be imported with the settings that are made.
Also I recommend to start with the cloud template first and make sure that all plugins from staging are enable on the online website and only after you set the cloud template copy the pages.
If is something that I miss or do not understand correctly, please let me know.
Thank you and sorry for the inconvenience!
Maybe others will run into the same problem.
I managed to solve the situation, i downloaded the single template i liked using “Cloud Template” tab, edited and added the shortcode element. There are few display problems with posts where sidebar is hidden from “Theme panels”, if the edited template is using any, you have to edit and delete the sidebar and any other element that you don’t want.
Hello !
That option is possible when using Cloud Library post templates: https://www.youtube.com/watch?v=I1R3j1QYod0 And you can activate or deactivate the infintie scroll from here: https://tagdiv.com/infinite-loading-for-single-posts/
Thank you !
Hello !
Please let us know where are you looking to find that option. That option is available when creating a new page or when editing a cloud library template.
Thank you !
Hello !
Please let us know where are you looking to find that option. That option is available when creating a new page or when editing a cloud library template.
Thank you !
Hello !
That can be disabled from Theme panel here: https://www.screencast.com/t/MWqLjwfa and if you are using a Cloud library template you will have to edit your template using tagDIv Composer, right click on the element you want and delete it: https://www.screencast.com/t/7Rvl4fkZ5jy
Thank you !
Hi Emintexno,
The tagDiv Cloud Library is only for Newspaper theme, not Newsmag theme.
Thank you!
Hello again,
I have now checked this by turning off Cloudflare caching and/or WP Super Cache.
I have also checked with turning of JetPack and it’s CDN.
Turning off WP Super Cache helps. Even if all other plugins are active.
But with WP Super Cache active, the mobile pages starts to show, not directly but after some time. And not all of them at the same time.
Maybe you can test with this plug in a little more.
Thank you
Jan
Hi, we have several problems:
The site kept crashing and we have to encrease te php-memory to 256.
It hase a loto of problems with amp and we have to turn it off,
We have problems with footer, when I create a footer template the hole site get goes down.
And right now the site doeasnte loade the backend to creat new posts, it takes a lot of time and moer of times it just show error and doesn’t load.
And ther a CSS code in the top and found an error:
Notice (Suppressed) Undefined index: action 1 –
wp-content/plugins/td-cloud-library/includes/tdb_functions.php:2208
{closure}()
wp-includes/class-wp-hook.php:287
do_action(‘admin_enqueue_scripts’)
wp-admin/admin-header.php:102
I’m sending the screenshot: https://ibb.co/nB3J1G2
Hello!
If you want to add different image at the end of every post you can edit the post and insert an image block like this: https://www.screencast.com/t/Mbv2aLKYO
But if you want to add the same image at the end of every post you can use cloud library templates, then this is possible by editing with TagDiv Composer. For more information, check this: https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/
Thank you!
Dear team,
I am writing to point out an issue that already occurred several times, and that seems to be related to core plugins (composer and cloud library). It seems that PHP fatal errors are triggered by slow queries caused by the mentioned plugins (see logs reported below).
We are on cloud hosting with optimal resources for the average traffick we have, and we accomplished all the system requirements/settings and opmitizations (Leverage Browser Caching, Gzip compression, Optimize images, CDN, several caching levels, etc.).
Today we experienced the outage apparently for a very small peak of traffick (50 sessions), that in terms of resources is considered not problematic for server capacities by the hosting technical assistance. In any case we upgraded memory limit to 512mb (from 256mb) to mitigate the issue for the future.
However, I would kindly ask you to check the logs below to understand the root cause of the issue.
Looking forward to receiving your feedback, I am available for any test or additional information.
Thank you,
regards
Pietro
Website: https://ilcaffegeopolitico.net/
:::LOG BEGINS:::
[25-Nov-2020 10:05:33 UTC] PHP Fatal error: Out of memory (allocated 117735424) (tried to allocate 45056 bytes) in /var/web/site/public_html/wp-content/plugins/td-cloud-library/shortcodes/header/tdb_header_menu.php on line 894
35873:[25-Nov-2020 10:05:40 UTC] PHP Fatal error: Out of memory (allocated 2097152) (tried to allocate 2220573 bytes) in /var/web/site/public_html/wp-content/plugins/td-cloud-library/includes/tdb_functions.php on line 10
35874:[25-Nov-2020 10:05:43 UTC] PHP Fatal error: Out of memory (allocated 8388608) (tried to allocate 40960 bytes) in /var/web/site/public_html/wp-content/plugins/td-composer/legacy/common/wp_booster/td_util.php on line 2880
35875:[25-Nov-2020 10:05:43 UTC] PHP Fatal error: Out of memory (allocated 31457280) (tried to allocate 40960 bytes) in /var/web/site/public_html/wp-content/plugins/td-composer/legacy/common/wp_booster/td_util.php on line 2880
35883:[25-Nov-2020 10:05:46 UTC] PHP Fatal error: Out of memory (allocated 18874368) (tried to allocate 40960 bytes) in /var/web/site/public_html/wp-content/plugins/td-composer/legacy/common/wp_booster/td_util.php on line 2880
35884:[25-Nov-2020 10:05:46 UTC] PHP Fatal error: Out of memory (allocated 8388608) (tried to allocate 20480 bytes) in /var/web/site/public_html/wp-includes/pomo/mo.php on line 323
35885:[25-Nov-2020 10:05:46 UTC] PHP Fatal error: Out of memory (allocated 16904192) (tried to allocate 32768 bytes) in /var/web/site/public_html/wp-content/plugins/td-cloud-library/includes/tdb_config.php on line 24694
35886:[25-Nov-2020 10:05:48 UTC] PHP Fatal error: Out of memory (allocated 67403776) (tried to allocate 131072 bytes) in /var/web/site/public_html/wp-content/plugins/td-cloud-library/shortcodes/header/tdb_header_mega_menu.php on line 387
36184:[25-Nov-2020 10:11:23 UTC] PHP Fatal error: Out of memory (allocated 2097152) (tried to allocate 20480 bytes) in /var/web/site/public_html/wp-content/plugins/td-composer/legacy/common/wp_booster/td_util.php on line 2880
:::LOG ENDS:::
Hello!
We have 2 cases for this:
1. If you use the default post templates, then you can go to Newspaper -> Theme panel -> Post Settings -> Post and Custom Post Types and disable this option: https://www.screencast.com/t/SJpjSz8x3cy
2. If you use the cloud post templates, then you can easily remove the author box with TagDiv Composer editor.
Thank you!
Hello!
If you use a CDN service like Cloudflare and you have some cache on html page, mobile pages won’t work. Mobile templates were only tested using the WP Super Cache plugin and in this case you need to activate the Mobile Support function.
For example, check this: https://support.cloudflare.com/hc/en-us/articles/360021023712-Best-Practices-Speed-up-your-Site-with-Custom-Caching-via-Cloudflare-Page-Rules
Let us know about your results!
Thank you!
