When i delete “Newspaper-child”, works fine.
it seems the newspaper-child and td-cloud do not work well
Hello Calin!
Thank for your support.
1) I disabled the child theme, leaving only /Newspaper – continues with error
2) I disabled all plugins – except td-composer and td-cloud-library – continue with error
3) I deleted 100% of the theme, installing again the last version downloaded by themeforest – continues with error.
4) Clear all cache – continues with error.
Resuming, I reinstalled 100% of the theme, just with the plugins that come in .zip, and it still does not read the cloud library properly.
What can it be?
Hello. I am also having this same issue. My Cloud Templates and Post pages (I’ve made a few sample posts to check layout) both save perfectly fine. When I try and create a new Page using the TagDiv composer I can add content, save and then exit. I can see my content in the source code, but if I click back in to edit, everything disappears and I’m starting with a blank page again. I’ve tried creating three separate pages and all result in the same thing.
Hi,
If you are using a cloud template for author you can edit it using tagDiv Composer and change to the loop the limit post number -> https://www.screencast.com/t/XQ9rGHkAm if you are using a default template you need to change the limit post from Settings > Reading -> https://www.screencast.com/t/Kg5DJU1AB
Thank you!
Hi Catalin,
Thanks for reply. Yes, I have activated the options I want to use. I have emptied the cache of the web plugin. I opened an incognito window (anonymous) and nothing, the problem persists.
I don’t use cdn, I only use cloudflare as a DNS provider. The cnd is disabled (it always has been). PC test:
https://fotos.subefotos.com/cdc8a1c8b661adbfd8573ed59c44e37co.jpg
What could be the mistake?
Thanks, Jose
Hi,
1. Using 9.7.2 there should be no problem with the lightbox. Only in 9.7.3 there is currently an issue with it. So if you follow the guide there should be no problem
– https://forum.tagdiv.com/modal-window/
2. The ad box element now support ad codes to be entered in them directly, so there would be no limitation to how many ads you can place in a page or cloud template
– http://prntscr.com/nx0jd9
However as a widget this is not possible, so you will be limited to the 5 custom ads. Adding more would be possible only in the theme files code.
3. Depends on what the problem was initially. However if it’s solved now and working, it should remain like that.
Thanks
Hi,
After a demo is installed with content, you can configure the homepage to display the posts you want. All the grids and blocks have filtering and sorting options
– https://forum.tagdiv.com/block-settings-guide/
Currently you have the default wordpress blog page as homepage. You can build/import a homepage with the composer/cloud library plugin
– https://forum.tagdiv.com/homepage-how-to-build-and-set-it/
The color of the stars when using default post templates can be changed only with CSS
– http://prntscr.com/nx0a2g
In this case enter this code in the theme panel->custom CSS section
– https://pastebin.com/JLfH8PLZ
However using cloud post templates (which can be edited with the tagDiv composer) there will be options to color the stars – http://prntscr.com/nx0aq6
You can find out more about the cloud library template here
– https://forum.tagdiv.com/tagdiv-cloud-library-plugin/
Also you can see the templates created by us here – https://cloud.tagdiv.com/#/load/All
Let me know if you have more questions.
Thanks
Hi,
If you do not want to have a sidebar you need to set in sidebar position no sidebar -> https://www.screencast.com/t/pM7RzadpCE or you can import a single post template without sidebar from tagDiv Cloud Library and set it in theme panel.
Also the pages have set the sidebar using tagDiv Composer .
Thank you!
Hi,
There would be two ways. The better may to do it is to import the fast news header from the cloud library – http://prntscr.com/nwzjdd
Then in the composer while editing it change the colors – http://prntscr.com/nwzkaq
Once you configure it as you want, set it as the global header template
– http://prntscr.com/nwzlis
If you have more questions let me know.
Thanks
>>If it doesn’t for some reason, let me know how exactly you are setting it up so I can check on my end.
There is one thing which I can’t figure out: How to change the date format on the translated Cloud templates. I need the German date for translations.
Ah ok, that explains it. But the workaround that you described is pretty easy. Thanks, Simion!
Just one add-on question: Can these Cloud Templates by modified by some Theme Update? Or in other words, how can I make sure that my modified Cloud templates stay the same even after a Theme update?
Hi,
Cloud templates can’t be translated at the moment, you could create different templates and use them depending on the language of the post. So you can set a template created as needed for each of the languages of the post. That should work properly.
If it doesn’t for some reason, let me know how exactly you are setting it up so I can check on my end.
Thanks
Hi,
Please deactivate the WPBakery and child theme ( if you are using child theme ), clear all cache and try again.
Also please notice that the default post template can not be edit using tagDiv Compose, only the templates from tagDiv Cloud library can be edit/build using the tagDiv Composer.
Thank you!
Hi Calin,
Thank you so much for your quick reply! I actually succeeded in adding my custom code by dragging a ‘Safe PHP Code’ widget to a cloud template header. But adding the code directly to header-style-10.php worked so much better for speed and performance – so thanks!
Best wishes,
Ida
Hi,
The style from single post template from tagDiv Cloud Library click on the content and check in style tab -> https://www.screencast.com/t/oI1WOH3lo
Thank you!
Hi,
The latest theme version has no know vulnerability, when there were any in previous versions they were fixed as quickly as possible, in updates. From what I know there weren’t any similar reports after he release of 9.7.3.
Cloudflare’s under attack mode should be used in case of attacks, but this would not be related to out composer plugin. Maybe there really was an attack on the website, you could check logs if there are any, or scan the website, database etc. Or maybe the website went down because of a different issue, you could check server logs as well.
Thanks
Hi,
Please deactivate the js_composer and child theme ( if you are using child theme ), clear all cache and try again.
Also please notice that the default post template can not be edit using tagDiv Compose, only the templates from tagDiv Cloud library can be edit/build using the tagDiv Composer.
Thank you!
Hi,
That is because the most for our demos and elements/templates from our theme are from tagDiv Cloud library.
Thank you!
Hi,
Sorry for the delay. So if you update to the latest version the cloud library stops working, and if you switch to the older version it starts to work.
We will try to investigate this issue you are having as quickly as possible, we will require admin login to the staging website. Also FTP or cPanel if possible. Send them by email at contact@tagdiv.com, please include a link to this topic in the email.
Hi,
When that error is displayed it usually happens because the cloud server has a temporary issue or the wp_memory_limit is to low. This is under investigation and we will try to identify what is causing it. Sorry for the inconvenience.
Please make sure that all the settings are as in our requirements, please follow the guide carefully
– https://tagdiv.com/newspaper-theme-requirements/
and please increase all requirements that are lower, and follow all steps.
Pelase check in special the wp_memory_limit
If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.
The gadget score is made using the progress bar element from tagDiv Composer -> https://www.screencast.com/t/ZbaN7OJJFges
Thank you!
Hi
I have problem with Cloud Templates – it just shows a completely blank white screen.
About the WP memory limit, i have 512MB
Where is the problem?
Error1: All posts with some Td Cloud Template template appear unconfigured. I have already deleted and re-installed the plugin in its latest version.
The error is: “td_api_base :: mark_used_on_page: a component with the ID: tdb_template_11791 is not set.”
Link: https://www.embudasartes.net/colunistas/formula-do-fracasso-do-jovem-a-melhoridade/
Image: https://d.pr/free/i/LF2H6A
***
Error2: All posts give error when publishing, but publish normally.
It works, but displays “error”.
Image: https://d.pr/free/i/Fig2Ov
Ah, I can answer that myself now. Just like with any other page or post, you can just copy over the code in the Cloud templates. Silly me, it’s so simple.. 🙂
I have maxed the PHP memory and taken all other advice in the forum but can’t get Homepage Cloud Templates to work.
Single post templates are fine.
WHen create a Homepage template it loads and can edit it, but it doesn’t show in the cloud template list with the others on the “Cloud Template” dashboard?
Solution?
I noticed that when using Cloud Templates for post settings, the translation to other languages isn’t working.
For example, things like “By”, “Last updated” or the date format itself is not being translated. This does not happen with a non-Cloud Template. Anything I can do to change this? Thanks!
