Search Results for 'cloud'

Hi,

Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

Also this can be cause from lazy-load, please check our documentation for Cloudflare (CDN) -> https://forum.tagdiv.com/cloudflare-cdn/

If there is still a problem, please provide me a link were I can inspect this problem.

Thank you!

Hi,

In order to add some more inline ads in single post template you can make some changes in theme files in wp-content/plugins/td-cloud-library/state/single/tdb_state_single.php -> https://www.screencast.com/t/qHrIZSlTzF and replace with this code like this -> https://www.screencast.com/t/xqNC2PPabM9q
if ( ($inline_ad_paragraph == $p_open_tag_count) || ( 5== $p_open_tag_count) || ( 12== $p_open_tag_count) ) {
And change the 5 and 12 number with the number of paragraphs you want to show the inline ads.
Hope this will help you!

Thank you for your understanding!

Hi,

This problem in most cases are caused by low wp-memory.

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
WP_MEMORY_LIMIT try to increase it at least to 256mb.
Also please check the php version to be 7-7.2

Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.

Please refer to the following guides for possible fixes:
https://wordpress.org/support/topic-tag/505-error/
https://forum.tagdiv.com/topic/wp-supercache-causes-500-internal-error-and-cannot-deactivate/
https://www.wpbeginner.com/wp-tutorials/how-to-fix-the-internal-server-error-in-wordpress/
– https://support.cloudflare.com/hc/en-us/articles/218378978-What-should-I-do-after-seeing-a-502-or-504-gateway-error-on-my-site-
– https://support.cloudflare.com/hc/en-us/articles/115003011431-5xx-Server-Error
– https://support.cloudflare.com/hc/en-us/articles/200171906-Error-522-Connection-timed-out
– https://support.cloudflare.com/hc/en-us/articles/200171936-Error-520-Web-server-is-returning-an-unknown-error

Please try the same suggestions if your problem is similar. In most cases, 500 errors are caused by low wp-memory.

Thank you

Hi,

At the moment I see the website is using a default header template.

If you want to use a cloud header template or you are building the header in the composer, you have to build/add elements in the sticky version just like the normal version
– http://prntscr.com/n7s4ne
Activate sticky mode and add what you want the header to display when sticky.

In case I misunderstand or you have more questions, let me know.

Thanks

Hi,

I checked this problem and is look like for this header style the css from demo is stronger and is need to be set manually in Newspaper>Theme panel>Custom code>Custom css
-> https://www.screencast.com/t/53JqToECy2hu
.td-week .td-header-style-10 .td-logo-text-container .td-logo-text {
color: #00a597
}
Or you can import from tagDiv Cloud Library this header and set it in -> https://www.screencast.com/t/YDZHINPF you can edit this with tagDiv Composer and make it like you want.

Thank you!

Hi,

How I said using custom css to force the width of website will break the website or part of theme.
Unfortunately our theme do not have an option in order to achieve this, you can use TagDiv Composer and templates from tagDiv Cloud Library were you can stretch and change the row layout.
Using custom css to make the entire website meas to make a custom work and we do not provide custom work.

Thank you for your understanding!

Hi,

The structure for smart list is the same, but using smart list template from tagDiv Cloud Library will automatic make that structure a smart list ( not the full post only the structure set for it ).

Thank you!

Hi,

You’ll need to edit that author template from tagDiv Cloud library using tagDiv Composer and re-place the content with author elements
-> https://www.screencast.com/t/V1htgG55YWDK

Thank you!

Hi,

So you mean in the header? If you use the mobile theme plugin, this has it’s own header ad spot – http://prntscr.com/n7gbp4

If you don’t use the mobile theme it will be possible if you use a cloud header template
– https://cloud.tagdiv.com/#/load/All
These headers can be customized, you can build the desktop header and the menu header
Desktop – http://prntscr.com/n7ge7u
Mobile – http://prntscr.com/n7ged6
So you can place an ad box element in desktop with the ad you want, and another ad box with a different ad in the mobile version.
– https://tagdiv.com/newspaper-theme-customize-the-header-manager/
– https://tagdiv.com/mobile-header-newspaper-theme/

Let me know if you have more questions.
Thanks

Hi,

After theme update please check the theme plugins to be updated and activate in specially tagDiv Composer and tagDiv Cloud Library if you are using elements from cloud -> https://www.screencast.com/t/aNq9x55w or visual Composer ( now WPBakery ) if you use it to build your website.

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
WP_MEMORY_LIMIT try to increase it at least to 256mb.
Also please check the php version to be 7-7.2

Thank you!

Hi,

You can use a custom css for this
.td-category-header .td-page-title {
display: none
}
set the code in Newspaper>Theme panel>Custom code>Custom css or you can use a category template from tagDiv Cloud Library and edit it how you want.

Thank you!

Hi,

Usually this is happen when you change the url for articles
Please check our documentation for:
How to Update the Newspaper Theme for WordPress -> https://tagdiv.com/update-newspaper-theme/
Child theme support -> https://forum.tagdiv.com/the-child-theme-support-tutorial/

After theme update please check the theme plugins to be updated and activate in specially tagDiv Composer and tagDiv Cloud Library if you are using elements from cloud -> https://www.screencast.com/t/aNq9x55w

If you make an update to the theme all settings from theme panel will remain, only the changes from theme files will be override, so first you’ll need to make a full backup to your website ( the files that are change in child theme will not be override ).
If you are using child theme please deactivate it until you make the update.

Thank you for your understanding!

Hi,

If you want to insert a Google Map location at your footer, notice that you will have to take the code from the Google Maps from here -> https://www.google.com/maps?ll=6.268678,-75.596392&z=2&t=m&hl=en-US&gl=RO&mapclient=embed&q=Medellin+Antioquia+Colombia and add it inside an Inline Text Element, Text with Title or Column Text as you can see here -> https://www.screencast.com/t/TqSH3g1G Another easier method would be to import that section from the Cloud Template from here -> https://www.screencast.com/t/dchK9CweRNWm

Thank you!

Hi,

In order to achieve the 1200px width you need to edit the page/post with tagDiv Composer stretch the row from page ( or single post template from tagDiv Cloud Library ) like this -> https://www.screencast.com/t/Lu0KFBVdm5 or you can chose from TagDiv Cloud Library templates that are already stretch.

Thank you!

Hi,

Note that when using post cloud templates the theme panel ads will not appear in the post content. The ads have to be entered in the template itself, in the post content element
– http://prntscr.com/n7aosx
Then they should appear.

Thanks