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PornoPlague
Participant
#0

Hello. Hope all is well with you in advance.

So. Okay. I don’t normally make it a habit to go around telling random people about my autism. But I have autism. Not as an exaggerated metaphor for the sake of example. But like the real diagnosed kind. I only say this to you because I can be a little overwhelming in my explanations and usually the problems I’m facing with these types of things that I’m about to go on to explain are usually simple but for some reason I can’t wrap my head around it. And to make matters even more complicated; I have little to no experience with building websites or coding or… Even much technology in general. So please bare with me through this. And thank you.

All that being said; there is SOMETHING wrong with something. With my very little experience on top of not having learned the WordPress dashboard all that much, it’s even hard for me to differentiate between what is what. Like ah, I’m not sure what is and are not the generic-default WordPress options as opposed to the Newspaper theme options I purchased and doubly; where there Newspaper theme options and aspects end where the included plugins that came with the Newspaper begin. If that makes any sense?

Point is; I’m not sure wherein my problem is. If it’s because of one thing or the other basically. No idea. And for all I know, it’s not an issue at all. It could be something I did? Or maybe even some box I need to tick.

I’m going to include here an image as the first example of this “issue.” (Including link also in case the image option can’t pull it from Imgur)

null
https://imgur.com/a/AZ1CI

Issue(s) #1: As you can see in that screenshot of my website preview; above the blue bar there is an empty space that matches the color of the rest of the background. Is there any reason why the top/blue navigation bar isn’t connected and sitting into the top of the website? Why is there just that open grey area? And if this isn’t an ‘issue’ persay; then just simply, how would I go about accomplishing that? Because I can’t seem to find a way to do so.

And for the record; I did play around with the customization options and theme panel for a couple of days before coming here to the forum with this question.

I’ve tried re-installing the theme.
I’ve tried disabling all plugins.
I’ve tried different demos.

It doesn’t matter which one is used, I always have this same blank space at the top and the navigation bar won’t fit in there for some reason.

Here are a couple more examples.

W/The Default Newspaper Demo

https://imgur.com/a/naNs9

W/Crypto Newspaper Theme (This is the original demo I tried using and playing with.)

https://imgur.com/a/mXKBT

I eventually found and tried using a separate plugin for custom headers just to see what the result would be if I did so. And so here is one more screenshot using the Crypto demo with a custom header.


https://imgur.com/a/Fryof

But as you can see; now it’s created an empty space above and below the custom header. So with or without that plugin, or any other number of customization I can’t seem to fill in the blank space.

Issue(s) #2: Correct me if I’m wrong; but if I’m not mistaken then after installing one a Newspaper demo w/content/media included; the resulting install should then look exactly like the preview of the demo that was installed, should it not?

Mind you. In all of the above screenshots – they were taken right after freshly installing the particular demo. And that is the exact & literal result. Even when clicking through the different links in the navigation bars I am just shown empty white pages. It seems as if when installing a demo the only changes that take place are those there at the top. Perhaps this walks hand in hand with whatever issue is causing the empty space at the top of the page?

Issue(s) #3: As I mentioned above, the original Demo I tried experimenting with was the Crypto demo. And so in the exact same frame of time I took the above screenshot; I also took this next one. This is what it looks like when I go to ‘Customize’


https://imgur.com/a/FKaV7

I’m assuming that is the way that the headers and navigation bars are supposed to blend together? Which is exactly what I want and what I’m asking for here. However; whenever I look at the actual website I get the empty spaces problem. AND it’s probably worth mentioning that I don’t see any of the front-end options to customize. Like where those top blank spaces bars show.
However; I did find that when I change Homepage settings from ‘static page’ to ‘your latest posts’ then this happens.

Example:

https://imgur.com/a/hLrDy

Now, that’s all fine and well and everything and it looks to have solved my problem. It even looks fine as a non logged-in user. But I still believe there to be an underlying an issue somewhere that needs to be fixed before I dig myself into too deep a hole. The reason I think this is because when trying to use the custom banner plugin option; this happens again;

Example: As shown in this example; there is still a blank space bar being created at the top of the page.

https://imgur.com/a/0YSNd

Issue(s) #4: And perhaps this is also part of the same issue(s) above? But there is no question to there still being a problem because there is an obvious error occurring here for whatever the reason(s) are.

When I go to ‘Pages’ and then click and attempt to edit any of them with ‘TD Composer’ I am greeted by the following error message.

“Errors happened during tdcIframeData.init() -> bindViewsModelsWrappers()!”

And here is the screenshot for reference.


https://imgur.com/a/qDcgs

I have that error message and the page never finishes loading; rather it just keeps going round and round. Nothing; none of the options are clickable and so there is literally nothing I can accomplish on this page/editor.

I did Google that specific error and I went through quite a few pages and forums; including even a few here on this support forum. But the few answers and suggestions I read that I did understand and tried implementing, did not solve the problems. And all the other answers/suggestions I just simply did not understand at all how to employ due to my lack of knowledge and skill in these types of things. So please… Explain this to me as you would to a child, aha.

What is the problem or what did I royally screw up? And how do I fix it?

goodmandesign
Participant
#0

Hello,

When I design my pages using the TD Composer in desktop mode the layout works fine.

When I switch to a tablet or phone to redesign the page for that format the desktop design gets removed to the tablet or phone design. Are you able to switch the designs in order to accommodate for the users device?

I hope that made sense?

Best,
Matt

skparenting
tagDiv Member

I have deleted and reinstalled the theme.
I have deleted and reinstalled tagdiv composer & multipurpose plugin.
I have tried deactivating all the plugins but in vain.
System Status Parameters are also fine.

Still I am getting the same error.

Need your urgent response.

kcbrian
tagDiv Member

Thank you Simion, I was able to get that fixed by uninstalling and reinstalling the theme with all plugins deactivated (except tagDiv Composer). Meanwhile I have been trying to change the font size and word count on the Big Grid Slid (Don’t know the particular module and block to edit in excerpts) please help me out cos the words are too long and cover most part of the image on mobile.

stuartmasson
tagDiv Member

Update: I have a live site running Newspaper with Visual Composer and several other plugins, had exactly the same issue when updating from PHP 5.6 to PHP 7.0.

Pages built with Visual Composer go blank on PHP 7.0 yet posts work fine. Revert to 5.6 and everything works perfectly.

This site does not have TD composer or other TD plugins installed (apart from social counter).

https://thevanexpert.co.uk

stuartmasson
Participant
#0

Hi guys,

I have been working on a sandbox site, and when I updated it from PHP 5.6 to PHP 7.0, my pages went blank. Posts still visible as normal.

Reinstalled latest version of theme from Themeforest, deleted/reinstalled all TD plugins and deactivated everything else.

Have traced issue to the TD multi-purpose plugin. Currently running only TD composer, which displays many errors on the page from multi-purpose elements not working.
I get three “wp_booster error” warnings above the header and several errors in the page itself.

When I activate the multi-purpose plugin, everything goes blank apart from the header and main menu.

If I try to edit the page using TD composer, I get the following error:
Errors happened during tdcIframeData.init() -> bindViewsModelsWrappers()!

Have deleted browser caches, been checking from different computers, logged in and logged out, makes no difference. Site is not connected to a CDN and not running any caching programme.

Site homepage is: http://compareallvans.co.uk/
Example of working post is: http://compareallvans.co.uk/volvo-xc40-review/

If I revert to PHP 5.6, everything returns to normal and looks fine.

Do you have any suggestions, or is this a bug?

Stoimen
Participant
#0

How can i change the title lenght for the category settings?I mean i use CATEGORY TOP POSTS STYLE and ARTICLE DISPLAY VIEW,but i can’t edit them with TD Composer..

Elevas32
Participant
#0

I want to put emojis in the title of my homee and meta description with this tutorial post https://victorgbustamante.com/iconos-para-meta-descripcion-en-google/#toggle-id-1. I put it in Seo Por Yoast and when I save the changes disappear in visual composer, why?.

Before to save —> https://ibb.co/fjubS7
After To save —> https://ibb.co/evS7Zn

Elevas32
Participant
#0

I want to put emojis in the title of my homee and meta description with this tutorial post https://victorgbustamante.com/iconos-para-meta-descripcion-en-google/#toggle-id-1. I put it in Seo Por Yoast and when I save the changes disappear in visual composer, why?.

Before to save —> https://ibb.co/fjubS7
After To save —> https://ibb.co/evS7Zn

danos
Participant
#0

Hello,
I cannot add elements in the home page using TD composer.When I drag an element only the name of the element appears.
Not the element placeholder with the element options. The tagdiv composer works fine in other pages.
I have attached a relevant screenshots and my system status.
Screenshots:
https://adobe.ly/2Bv8OGi

System status:
Registration key i 0a59519b – **** – **** – **** – 31b6b925c86e Reset key
Theme name i Newspaper
Theme version i 8.7.2
Theme database version i 8.7.2
HTTP channel test wordpress
Installed demo i Default Demo – demo ID: default | install type: full
Theme Mobile Newspaper mobile version
php.ini configuration
Server software i Apache
PHP Version i 5.4.45
post_max_size i 8M – You cannot upload images, themes and plugins that have a size bigger than this value. To see how you can change this please check our guide here.
max_execution_time 70
max_input_vars 2000
SUHOSIN installed false
mbstring available
WordPress and plugins
WP Home URL i http://www.serrespost.gr
WP Site URL i http://www.serrespost.gr
WP version i 4.9.4
WP multisite enabled i No
WP Language i el
WP Memory Limit 64 MB/request
WP_DEBUG False
Caching plugin No caching plugin detected – for best performance we recommend using WP Super Cache

Simion C.
tagDiv Staff

Please check if the composer has been updated automatically, it should be version 2.1 and multi-purpose 2.0. If it has not, update them manually. Update all the other theme plugins you have installed.
Check as well the theme system status
https://forum.tagdiv.com/system-status-parameters-guide/
If needed ask your hosting provider to increase the allocated resources. Then check the results and let us know.

skparenting
tagDiv Member

I am getting the same error.
I have tried deleted and re-installed TagDiv Composer & Multi-purpose plugin. But it is still throwing the error –
502 bad gateway” with “nginx” under it.

How to resolve this error?

Simion C.
tagDiv Staff

Hi,

That is impossible, the Visual composer plugin is included in the theme package, plugins folder
https://www.screencast.com/t/LeH5mdHJAypo
https://www.screencast.com/t/t74M64FYBeE
As Bogdan mentioned you will have to download the full theme package. Select “All files and documentation”
https://envato.com/blog/install-themeforest-wordpress-theme/
Then in the full theme package check as mentioned in the plugins folder, the Visual composer 5.4.5 version is there. There is no need to provide additional download links for Visual composer specifically, since it is included in the downloadable theme package. Let us know.

Thanks

blkphoenix66
tagDiv Member

Ok so I upgraded to the most recent version of newspaper, but still the big grid blocks are not displaying correctly. Additionally now when I open a page I no longer have a button to edit in TD composer. The only way I can edit is to open the page in a browser window and select the edit with TD composer link at the top of the screen. I have shut down all plugins and still the errors persist.

henrib
tagDiv Member

i’m sory Bogdan, but it seems that you don’t get the point i try to make:

In the actual full package download there is NO map called ‘Newspaper-tf’ and NO file called ‘js_composer.zip’ as mentioned in https://forum.tagdiv.com/how-to-update-visual-composer-plugin/

If you can provide a location where i can download the single zip-file i will be perfectly happy.

Thanks.

Alba
tagDiv Member

I can’t find the multi-purpose plugin in the theme plugin section.

The only plugins I see are:
– tagDiv Composer (active)
– tagDiv Social Counter (active)
– Revolution Slider (optional)
– tagDiv Mobile Theme (optional)
– Visual Composer (optional)

Where can I find it?

Thanks

Simion C.
tagDiv Staff

Hi,

I don’t believe there are any plans to provide compatibility with other page-builders. The main page builder in the theme is the tagDiv composer, this will be further integrated with the theme and will receive many more options.

I cannot say much, but in a coming major theme update there will be consistent changes to how the post templates can be used, among many other new features. I also cannot provide a time estimate for this update unfortunately.

Thanks

Bogdan B.
tagDiv Staff

Unfortunately the composer requires the site url and the home url to be the same, your proxy requires them to be different. They are 2 elements that conflict with one another. You will have to make a decision as both most likely will not work at the same time.
As an alternative, you can try using visual composer instead of td composer. Visual composer is bundled free of charge in the main theme package.

Thank you!
Bogdan B

Lubo
tagDiv Member

or can you available that your td-composer can be used also in the posts so we can make our post more attractive and richer,

  • This reply was modified 8 years by Lubo.
Michalb
tagDiv Member

Lubo it’s not a problem of compression 🙂

Flex Block module is serving the largest uploaded file into WordPress Media Library. For example https://retailnet.pl/wp-content/uploads/2018/03/renata-gralec.jpg

Look at the options in TagDiv Composer in Flex Block module options. We have three sizes to choose:
Small, Medium, Large – in my case I have setup Small size selected, so served Image should have 696px width and name of serving file should be https://retailnet.pl/wp-content/uploads/2018/03/renata-gralec-696×392.jpg

But when you check the image serving on website is https://retailnet.pl/wp-content/uploads/2018/03/renata-gralec.jpg and the flexbox block is serving wrong size file.

Lubo
Participant
#0

Can you please, please make ELEMENTOR builder compatible with your theme like visual composer. It is faster and cleaner then visual composer and has more adds on so we can use it also in the posts.

it also has beautiful adds on and widgets

pixelwunder
Participant
#0

Hello. I know that we use an old NP Version. But it would be nice to get a hint where we have to search the error. We want to know how the process between visualcomposer / theme works.

In VisualComposer the background-color for all blocks (https://www.prad.de/buisness/lg-business-area/) is #a50034 but all blocks show the standard color #2984cd

The first block (AKTION) has also an ajax load button. If you klick the button, the color ist right.

Simion C.
tagDiv Staff

Hi,

Visual composer is not enabled for posts in our theme because it is not recommended to use it on posts, only on pages
https://forum.tagdiv.com/how-to-use-visual-composer/
It could be enabled to be used on posts if this is absolutely required for you, in the plugin settings
https://www.screencast.com/t/MjQXwAwxllU

The bundled version of Visual composer provided in the theme package does not require activation, please ignore the activation messages
https://forum.tagdiv.com/how-to-update-visual-composer-plugin/

That is an unusual issue you are having, so in the backend the post content is not visible despite the post having content. You could try as a first step to deactivate all plugins except theme plugins, check if this has any effect. Also take a look at the theme system status
https://forum.tagdiv.com/system-status-parameters-guide/
Ask your hosting provider to increase the allocated resources if needed. Let us know the results.

Thanks

Bogdan B.
tagDiv Staff

hello James,

I’m not sure what you are trying to achieve but no, our tagdiv composer will not work with other themes, and the Apppresser plugins are not tested with our theme.
The only tested and recommended plugins to use with our themes are mentioned in the theme plugins section https://www.screencast.com/t/VwBJbJPzGux

Thank you!

Bogdan B.
tagDiv Staff

Hello,

The tagdiv composer needs the site url and the home url to be the same. Simply make them the same here: https://www.screencast.com/t/ENJpaQmti

Thanks.

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