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MrOrsh
Participant
#0

I have an issue with Single Images in Pages using TagDiv Composer.

If i add a picture that is, let´s say, 1000x200px it looks ok in fullscreen on a computer. However if I reduce the brower window (or look at the page through a mobile device) the image changes its proportions. I understand that this in some cases is a great feature. However it´s not really how I want pictures to behave.

What I want to do is to have the picture keep its ratio (say for example 16:9) and only be resized, NOT rescaled and cropped within a border. I have played around with the options for the image (keep height etc.) but can´t get it to work. Setting a specifiec height also doesn´t help since 200px looks very different on a desktop vs. a mobile screen.

I want the single image to behave like images does when i insert them in a post through the standard wordpress-library function. I must just be missing some setting right? 🙂

Bogdan B.
tagDiv Staff

Hello,

Sorry but the tagdiv composer does not feature a ‘tabs’ element. If tabs are a must have on your site, then you will have to either use visual composer instead of tdc or find a plugin that can provide a tabs shortcode.

Thank you!

Simion C.
tagDiv Staff

Hi,

Seems the composer is not working properly. Please try to reinstall the theme by FTP
https://forum.tagdiv.com/install-via-ftp/
Reinstall the Visual composer plugin as well, deactivate and remove it then install it from the theme package.
Also check the theme system status parameters, ask your hosting provider to make modifications if needed according to this guide
https://forum.tagdiv.com/system-status-parameters-guide/
Let us know if there still are problems.

Thanks

Simion C.
tagDiv Staff

Hi,

I believe you might be referring to the Hero element, which has an option for a description. This should be present in the general tab of the element
https://www.screencast.com/t/9CODmhlFwZRl
If the composer is not working properly for you, please check the theme system status
https://forum.tagdiv.com/system-status-parameters-guide/
Ask your hosting provider to make modifications to the parameters mentioned, according to the guide. After everything is set properly, please check if the tagDiv composer is working properly.
Let us know if there still are problems.

Thanks

Bogdan B.
tagDiv Staff

Hello,

Yes, our theme now features a video background for pages only. You can add a video background on a row in the tagdiv composer: https://www.screencast.com/t/txdJrp48

Thank you!

lcerura
Blocked
#0

Just updated my Newspaper theme on my main site AND installed it on a brand new dummy site.

On the main site I see as available options for the ROW layout:
1/1 .. 2/3 + 1/3 .. 1/3 + 2/3 .. 1/3 + 1/3 + 1/3

Then below that, Row stretch, Row ID and Extra Class

Nothing else beyond that…which has ALWAYS been the case with that main site even before I ever updated the theme.

Thing is, on my dummy site, I see a whole lot more.

Sooooo, Was it Always supposed to have shown those other options and items? Or were these new things introduced with the new update?

‘and I how do I fix this?

Thanks

Bogdan B.
tagDiv Staff

Hello,

Please use this guide to install VC: https://forum.tagdiv.com/how-to-use-visual-composer/

Thank you!

Simion C.
tagDiv Staff

Hi,

Please try and deactivate the tagDiv composer plugin, from the plugins section. This editor is activated by default when the theme is updated or installed. Then check the results, if the issue is fixed.

Thanks

Simion C.
tagDiv Staff

Hi,

If you use Visual composer for pages, please deactivate the tagDiv composer plugin, from the plugins section. The single images are affected by this composer, it has a different functionality for the single image elements.

Thanks

Simion C.
tagDiv Staff

Hi,

It seems the default margins for blocks and block titles that are set for blocks/grids are not applying in this case. I could give you a code as a quick fix
https://www.screencast.com/t/1dIbeMFbCirl
Enter it in Theme panel->Custom CSS section

.td_block_wrap {
margin-bottom: 48px!important;
}
.td_block_template_17 .td-block-title {
margin: 3px 3px 29px!important;
}

However this should not happen. The blocks and all theme elements are predefined and should display properly. You could carefully inspect the page with the composer used, check each element.

Thanks

cancerawakens
Participant
#0

I was using the default wordpress editor and was able to get the breadcrumbs but after using TD Composer, it vanished.
How can I get breadcrumbs on page using TD Composer?

Catalin
tagDiv Staff

Hello cmt,

I’m sorry but please notice that the theme has not been designed to used this plugin as page builder, sorry! Please keep in mind that our theme has own page builder which is TD Composer. Try to use it. -> Check here -> https://forum.tagdiv.com/visual-composer-tagdiv-composer-transition/ -> https://forum.tagdiv.com/tagdiv-composer-tutorial/

Thanks.

Bogdan B.
tagDiv Staff

Hello,

You can create such a layout by using simple images. Try the ‘image box’ element in the tagdiv composer.

Thank you!

Simion C.
tagDiv Staff

Hi,

From what I can see at the moment, the images are displayed fine on the website
https://www.screencast.com/t/reGFPNZvu
There are no issues on the homepage, post pages, category pages etc.
The latest update includes the latest version of Visual composer plugin (version 5.4.5). Please deactivate and remove the current Visual composer plugin, then install and activate the one from the theme package
https://forum.tagdiv.com/how-to-update-visual-composer-plugin/

Thanks

Simion C.
tagDiv Staff

Hi,

Please try and reinstall the theme by FTP
https://forum.tagdiv.com/how-to-update-the-theme-2/
Check if the tagDiv composer and the multi-purpose plugin are active in the plugins section after updating. They should be activated by default.
Let us know if you still have a problem.

Thanks

Simion C.
tagDiv Staff

Hi,

This effect is probably related to the Visual composer elements used on the homepage, since post pages load properly
http://www.brainer.nl/uncategorized/wat-kun-je-verwachten-van-brainer/
There is a delay before the homepage content is displayed from what I can see, but I believe that is how Visual composer does for some of it’s elements.

Thanks

Simion C.
tagDiv Staff

Hi,

That is usual, so you are creating the pages with the tagDiv composer, using desired elements. Then as you save and view the page there are no elements present.
Please check the theme system status and ask your hosting provider to make modifications if needed, according to this guide
https://forum.tagdiv.com/system-status-parameters-guide/
Insufficient resources can cause issues like this. Then check if everything works as expected.
If there is still a problem please send us an email at contact@tagdiv.com and provide admin login information so we can take a look.

Thanks

Bogdan B.
tagDiv Staff

Hello,

Please use this guide: https://forum.tagdiv.com/how-to-update-visual-composer-plugin/

Thank you!

Catalin
tagDiv Staff

Hello Cityshop,

I have tested on my website with the latest theme version and the Visual Composer editor seems to work as expected, as you can see here -> https://www.screencast.com/t/aRDy3hlnHe If the problem is still there, try to make a new clean install from scratch via FTP way and check the results.

Thanks for the message!

kompic
tagDiv Member

Same issue, same block 12, same ‘load more’.
To replicate the issue:
Install wordpress, theme, visual composer and other required plugins.
Insert at least 10 posts or w/e.
Try block 12 with load more or infinite loading, or w/e.
It will duplicate 1st next post after ‘load more’ or w/e you use.

  • This reply was modified 8 years by kompic.
  • This reply was modified 8 years by kompic.
Bintmusic
tagDiv Member

Hi Bogdan

so those using js composer should not use it… right?

Updates to version 8.5 are however independent also useful
for those who do not use the new multiuse plugin?

Thanks

Bogdan B.
tagDiv Staff

Hello,

It works perfectly fine for us: https://www.screencast.com/t/6dTZCInda
Please disable all plugins except the tagdiv composer, clear cache and reset cdn files.

Thanks.

Carel
tagDiv Member

Ok solved.
it was due to TagDIv composer plugin which was activated after updating the theme.
This plugin does not work together with visual composer

Bogdan B.
tagDiv Staff

Hello,

Please only use 1 page builder, not 2. Choose either tagdiv composer or visual composer. Both at the same time will not work. Also, the Mega Addons For Visual Composer were never tested so even if they still work in this update, we cannot guarantee they will still work in future updates as they are not constantly tested and the code adapted for these elements.

Thank you!

Carel
Participant
#0

Hi

I just updated on newspaper 8.5.
ON all my posts using Visual COmposer, i am getting format bugs ( all is full width, overlapping on sidebar).
When i go back to previous version of newspaper, it works fine

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