Search Results for 'composer'

Hi,

I have checked your site and you have these errors in console: http://screencast.com/t/YzEGPI7ql3aG
Please do a fresh theme installation using this guide via FTP: https://forum.tagdiv.com/how-to-update-the-theme/ and also update the plugins that come with theme’s files from /plugins folder – https://forum.tagdiv.com/update-the-visual-composer-plugin-wpbakery/
Also check this without any plugins active, leave just Visual Composer active,clear cache and see if you still have this issue with infinite scroll.

Thanks!

Hi,

It happens due to a plugin so make sure you turn them off, all of them, leaving just theme’s Visual Composer plugin active then, empty all caches, purge files if you’re using CDN host and test again.
Also consider turning off js minification options.
Let us know how it goes.

Thanks

Hi,

Did you updated the theme from an older version than 3.7? What theme version and Visual Composer version do you use?
Please provide more details about this and when this issue appeared.

Thanks!

Hi,

I have checked your video, so please check this without any plugins active, leave just Visual Composer active as in your video you have some plugins activated. If you don’t have this issue anymore please activate your plugins one by one and see which one caused this issue. Also I saw that you are not using the latest theme version 4.6.3.
If you want to update please follow this guide and use FTP method – https://forum.tagdiv.com/how-to-update-the-theme/ and update also plugins that come with the theme’s files from /plugins folder.

Thanks!

Hi,

Unfortunately I can test this as we use the latest theme version and also the last update of the plugin. You can check this without any plugins active, leave just Visual Composer and Woocommerce active, clear cache and check if you still have this issue, maybe there is a conflict between plugins.
If this doesn’t work you can use custom css to hide it: http://screencast.com/t/LiesniWd

.single-product .loader {
display: none !important;
}

Or update your theme as I said we cannot test old versions of the theme with plugins. Also if you want to use that version of the theme you ca hire a professional to customize it for your needs(new versions of Woocommerce, also theme’s plugins).

Thanks!

Hi,

I suspect it refers to the h1 tag which is missing from the page, add it using a Visual Composer text block or use the Homepage – with title template – http://screencast.com/t/gPl2da2W1Prm – the code in the template it looks like this – http://screencast.com/t/1HFARiUDU4

Thank you, Emil G.

Hi,

You can import Video stack – http://screencast.com/t/c3Elrbewx – http://screencast.com/t/JrGm3mS5
And build your homepage using Visual Composer as you need, the backend of homepage from demo – http://demo.tagdiv.com/newsmag_video/ is simple – http://screencast.com/t/nkeruWuOQaP0

Thanks!

Hi,

When we updated Newspaper theme the latest version of Visual Composer was 4.4.4. We always test the new version of the plugin with our theme and then we include it in theme files when a new version of the theme is released.
Do you mean that when you switch to Classic mode, you cannot add text there? – http://screencast.com/t/1bHbegjlVbix
When the Backend editor is active you can add blocks using Visual Composer and you can add text using text block – http://screencast.com/t/okb9RUW8VV
Please provide more details about your issue if this doesn’t solve it.

Edit:

Sorry I didn’t see your reply!
Please also try this without any plugins active, leave just Visual Composer active, empty cache and check if you still have this issue. Let me know!

Thanks!

• This reply was modified 11 years by Alin [tagDiv].
• This reply was modified 11 years by Alin [tagDiv].

Hi,

Above your Latest Articles (and sidebar) you have a row where you display your ad. This space is normal because the sidebar cannot go up if there is a row and this sidebar appears with Latest Articles – http://screencast.com/t/crl0PjlEk
So please edit your page and remove that row and if you want to add that add to the sidebar please use widgets section and add it to your sidebar – http://screencast.com/t/OeQVItsaQAc
Please take a look at our documentation – https://forum.tagdiv.com/page-templates/ when you use a page template with articles list this will be added automatically on your page and you can add blocks and sidebar to your content using Visual Composer for example – http://screencast.com/t/NW7u0tzdz0G or use only blocks for page sidebar – http://screencast.com/t/57yXwPL22r

Hope this helps!

Hi,

1. Just the one form the wp-content > plugins folder and please always make sure you backup your WordPress and theme install: https://codex.wordpress.org/WordPress_Backups

2. Yes, best would be to disable all plugins, then delete the Visual Composer plugin and install within theme files > /plugins folder. Please use this guide: https://forum.tagdiv.com/update-the-visual-composer-plugin-wpbakery/

3. If you don’t use any cache plugins then go ahead without concerning this aspect.

4. 1. Edit your wp-config.php file and enter something like:

define('WP_MEMORY_LIMIT', '96M');

WordPress memory can be different to the server – you need to set this regardless of server memory settings
http://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP

2. If you have access to your PHP.ini file, change the line in PHP.ini
If your line shows 32M try 64M:

memory_limit = 64M ; Maximum amount of memory a script may consume (64MB)

3. If you don’t have access to PHP.ini try adding this to an .htaccess file:

php_value memory_limit 64M

4. If none of the above works then talk to your host.

Thanks

Hi,

Please send an email at contact@tagdiv.com , paste a link to this conversation and provide the url so i can take a look. Also provide details about the theme and visual composer version.

Thank you, Emil G.

Hi,

I have checked your site and you have a js error in console – http://screencast.com/t/3yopneKMhVe and also block ajax pagination doesn’t work.
Please deactivate all plugins, leave only Visual Composer active, also clear cache and check if you still have this issue. If don’t have the issue anymore, activate your plugins one by one and see which one caused this. Also you can check this without any css/js minification.

Thanks!

Hi,

Please try this custom css in Theme Panel > Custom Css – http://screencast.com/t/jAXZVpuwryc

.header-logo-wrap {
float: right;
margin-left: 0px;
margin-right: 30px;
}

You can change to a template without articles like Homepage Blank and add blocks via Visual Composer – http://screencast.com/t/rrHDX6TuIT so it will be displayed only blocks that you add to your page.

Please also consider that unfortunately the version 5 of the theme will not include rtl support. You can still use the theme as it is but unfortunately you cannot updated it as you will lose the rtl support or you can update it and make yourself the necessary adjustments needed. If you can’t use the theme we can offer a full refund, just send an email at contact@tagdiv.com and we will explain the procedure.
Sorry for the inconvenience!

Thanks!

Hi,

I also tested this with the latest theme version(4.6.3) and did not found any issues like you can also see on our demo – http://demo.tagdiv.com/newspaper/
I’m not sure why you have this issue please try to deactivate all plugins, leave just Visual Composer active, clear cache and check if you still have this issue.
You can also try this custom css in Theme Panel > Custom Css: http://screencast.com/t/nmYXc6Cr

@media (max-width: 767px){
.td-big-grid-post-0 .td-sbig-title-wrap .td-sbig-title {
font-size: 17px !important;
line-height: 12px;
}
}

Thanks!

HI,

We’re trying now to make a plugin that will allow to run the theme without visual composer once the page is built. I will get back to you via email and here when it’s done and tested.

I will work with you until we solve this, I’m very sorry about all the problems, we run a lot of tests and call stack traces on our theme and on visual composer and we still don’t know where the issue is from.

Radu O.