Hello,
The problem is caused if you use WP Bakery for posts, unfortunately, we recommend using WP Bakery only for pages and not for posts => https://forum.tagdiv.com/how-to-use-visual-composer/
Also, if you use the WPBakery for pages, we strongly recommend using only one of those plugins with our theme (WP Bakery or tagDiv Cloud Library, but not both).
Please deactivated the WP Bakery and see if the problem persists.
Also, please don’t share your credentials on the forum.
Thank you for your understanding!
Hello, Bernd
You can use a footer template from Cloud Library, and you can customize it with tagDiv Composer => https://www.youtube.com/watch?v=nE51MfLV7hE
The footer template does not have the button to be edited with tagDiv Composer in the backend, can be edited only from the frontend if it is assigned, edit a page/post template with tagDiv Composer and go down to the footer. => https://www.screencast.com/t/rpfNhfyrF that page can be private.
Also, if you use the standard footer from Theme Panel, you need to have the tagDiv Standard Pack plugin, from version 10.4, this plugin is no longer required because the new demos are using cloud templates.
Thank you!
I just lost all theme panel settings while working on the site including fonts settings, cloud templates assignments, all sidebars are gone. Custom css is still there, but nothing that was customized in the theme panel is. Everything got reset somehow.
Also all Saved shortcodes in the tagdiv composer are gone.
I tried importing all the theme settings backups, but none restored them. Also removed and reinstalled TagDiv Standard Pack and TD Composer.
Many months of work gone.
Of course it’s the night before the site launch.
Hello,
I’m not sure I fully understand what you are trying to achieve.
If you referring to this block => https://www.screencast.com/t/srD9gLmpwU you can find it like Slide => https://www.screencast.com/t/yJsf47Yi8byc from tagDiv Composer.
Thank you!
I’ve experienced this issue many times as well. It’s hit or miss. Sometimes the content loads and other times it’s just an empty text input box. It even has deleted the text that was previously entered.
It seems that it’s not fully loading or something.
TagDiv composer seems to have slowed down too. Running on a dedicated with tons of RAM & cpu.
Just activate TD composer and TD standard pack and you’re done!
Hello Anamaria.
Thank you very much for your attention and attempted solution.
Disabled and deleted the mobile theme plugin and AMP.
I did all the steps in the recommended video.
On the platform / edition, the website appears correctly, mobile, but when I open it in the mobile browser the website does not open as shown in tagDiv Composer.
Site: mecanicaonline.com.br
Maybe in the TD composer future updates we can use it on the actual woocommerce product pages instead of creating cloud templates then applying it. Like how we are able to use it in the WordPress pages. We will make a lists so you can pass it to the developers. You guys are awesome!
The short code is applied to the woocommerce short description on the actual woocommerce product page. On the cloud template I used the TD composer woo description component for the layout. Whatever is in the woocommerce short description from the actual woocommerce product page should show automatically including short codes. One would think at least. I know this is a new feature in the TD composer and know it’ll just keep getting better in future updates. Please let the developers know. Thank you!
This is very awkward!
I have a very simple Page built by TD Composer which contains a block. And this block shows recent video posts. I used post template 10 of classical theme and of course I set this post’s format as VIDEO. But this creates a slow loading problem for my page. Post’s page opens quite normal but TD Composer page is very slow. If I change these post’s format to STANDART, page renders normal.
P.S.: I tried to change post template, also tried TD composer block options, too. Not helped!
Any ideas?
Hi there, i’ve updated the theme to version 5 and the websit dissappeared: ahoraroma.com
I can see all post and pages but not online. I couldnt update plugins such as tagdiv composer. What can i do to go back to the previous version? Now i cant find where is this time machine to go back to a previous backup. please, help me
I can not update home page by using Edit with TagDiv Composer, when I click it load:
“This page isn’t working bsprinting.asia didn’t send any data.
ERR_EMPTY_RESPONSE ”
I tried following the next steps but still doesn’t work:
1. disable TagDiv Composer
2. uninstall(delete) TagDiv Composer
3. clear cache (if cache plugin exists)
4. install TagDiv Composer
5. activate TagDiv Composer
6. clear cache (if cache plugin exists)
I need help!
Hélio Teixeira
Hello!
Please try to do these steps:
1. disable TagDiv Composer
2. uninstall(delete) TagDiv Composer
3. clear cache (if cache plugin exists)
4. install TagDiv Composer
5. activate TagDiv Composer
6. clear cache (if cache plugin exists)
After that, please add again the full element in Composer and see the results!
Sometimes, the issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache(also from your browser) and try again.
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Our team will take a look!
Thank you!
When I try to add a shortcode for a wpform in the html widget in TagDiv composer it does not work? Is there any way to embed forms using WP Forms on TagDiv pages (not posts)
Hello,
My original Footer (which was in pages: Footer) is not visible anymore.
Only option In Theme Panel/Footer is: Cloud Library Template. No more Footer Settings, Instagram Settings, Footer Info Content, Footer Background, Sub Footer Settings as shown in your Documentation!
I tried to generate a new Cloud Template from an imported “Blank Footer Template” and chose this in the Theme Panel/Footer/Cloud Library Template: no success, no footer. When I try to modify this “Blank Footer Template” “Edit with tagDiv Composer” is not available.
I want my footer back, what can we do?
Thanks for HELP
Bernd
Hello!
I’ve checked your website and it seems you use a cloud template. Did you add the ads in TagDiv Composer or theme panel? Please make sure you added the ads in Composer.
If you want, make a full backup and contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– a link to this topic in order to identify you
Our team will take a look!
Thank you!
Hello!
Unfortunately, you can not upload a SVG file in the media library. But, if you use a cloud template, then you can add the svg code of the image in some elements in TagDiv Composer, like this: https://www.screencast.com/t/1Fv4TvPUXuR
Thank you!
Hello!
We recommend using the WP Super Cache plugin https://forum.tagdiv.com/cache-plugin-install-and-configure/
A responsive version of your website is looking similar like on desktop, edit the page with TagDiv Composer, click on the mobile viewport: https://www.screencast.com/t/XDQJedlggSB ; there you can see your mobile version and you can edit the elements there.
From what you described, I understand that you have a responsive version and you want to have a sticky header only on mobile version. For this you should duplicate the content of the mobile header and put it in the sticky mobile header which you need to activate from the Website Manager. Check this video: https://www.screencast.com/t/1fN5UVKW4oX
Thank you!
We already added the code that we need to the functions.php for the displaying of the short description like an excerpt for the woocommerce products.
We would like to implement it to show on the TD composer Woo Product Block. Between the title and the price. Something similar to the image below. Please lead us in the right direction.
Thank you!
You also should consider in adding this to the Woo Product Block as an option in a future update for the TD composer. Adding little stuff like this makes such a difference. Your theme already proves as a game changer in woocommerce.
You also should consider in adding this to the Woo Product Block as an option in a future update for the TD composer. Adding little stuff like this makes such a difference. Your theme already proves as a game changer in woocommerce.
We already added the code that we need to the functions.php for the displaying of the short description like an excerpt for the woocommerce products.
We would like to implement it to show on the TD composer Woo Product Block. Between the title and the price. Something similar to the image below. Please lead us in the right direction.
Thank you!
Hello!
Please check this topic because it could help you: https://forum.tagdiv.com/topic/hide-the-tagdiv-composer-button/
Thank you!
Hello!
I’ve checked your website and all seems to be displayed just once.
In our theme we have a setting when you edit the post template with TagDiv Composer. If you mean this, then you need to disable that setting like this: https://www.screencast.com/t/JaSHpq10Y
Thank you!
Hello,
If you want to delete an empty column you need to know that the empty column is part of the row, and you can’t delete the column only the row that holds the column, this can be done with: using the right click on the row icon -> http://prntscr.com/owlyuw -> http://prntscr.com/owlynq or using the drag and drop -> http://prntscr.com/owlz2r or you can simply click on the row and press the delete button from your keyboard.
The empty columns will not be displayed.
Thank you!
Hello!
Try to do these steps:
1. disable TagDiv Composer
2. uninstall(delete) TagDiv Composer
3. clear cache (if cache plugin exists)
4. install TagDiv Composer
5. activate TagDiv Composer
6. clear cache (if cache plugin exists)
Please try to add again the Single Post Content with the ads also and see the results!
If this problem is not solved after that, then we need to take a look and see what happened there.
Please make a full backup and contact us via email at contact@tagdiv.com, provide the following:
– admin url and credentials
– cPanel url and credentials
– a link to this topic in order to identify you
Thank you!
