Hi,
I am in the process of building my website so it can not be visited/viewed.
The TD Composer opened in/through Word Press “had” been working fine for the past 5 hours.
Then about 30 minutes ago it stopped working. Meaning that when you click the TD Composer tab, it “no longer loads the composer”…the loading circle icon just continues to spin endlessly.
Trouble Shooting: (thus far)
1. My internet speed is fine, I can open all websites quickly.
2. My hosting company asked me to deactivate each plugin 1-by-1 to test if there was some sort of plugin conflict. I did that and the composer still will NOT load.
3. My hosting company also doubled my PHP Memory limits to 512, increased Execution Time from 30-60, and doubled my Max Input Vars to 2K-3K. Even with these increases/changes, the TD Composer still will NOT load.
My hosting company has asked if there is an ideal INI setting for TD Composer that they should set?
– If there is, and that option still does not work, what is the next solution?
– If there are no better settings than those currently in place, what can be done to make sure TD Composer is loading as it should, thanks?
Your prompt reply is appreciated, thanks!
Cheers,
Ed
Here are the settings: https://imgur.com/a/bC91y1u
It is a static page (not a post). From top down you can see what it looks like with divTag composer, the standard post editor. Then you have font/size settings inside Slider Revolution for the body text and the header.
Here is the result: https://imgur.com/a/f0EK1nV
The upper part of the slider and lower part a normal page.
I would like to display the sliders with the exact same font and font size as my normal webpage, i.e., I want the text to look exactly like the lower part, just that there are 8-9 pages in the slider to look at.
Here is the screen shot: https://imgur.com/a/ornZzYM
I have several options for “Block Header Template”. It doesn’t matter which one I choose, it still stays the same (the bar in the middle of picture).
I cannot edit from the tagDiv composer either.
I would like to use some other option but the default.
Hello!
I just replied to you in your own topic here: https://forum.tagdiv.com/topic/i-get-error-when-i-try-to-edit-home-page-with-tag-div-composer-2/#post-390242
Please let’s continue the discussion there!
Thank you!
Hello!
For this error you can check our guide from here at point 5: https://forum.tagdiv.com/tagdiv-composer-not-working/
Also, try to deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache(also from your browser) and try again.
Please also check the page for special characters and remove them if they exists.
Thank you!
Hi, unusual situation.
I made changes to an post layout, via tagDiv composer. The post layout already existed, I just made a change in the margin.
I saved my changes and while saving (or shortly thereafter) my connection was lost.
When I updated the layout edit page, it was all gone. I mean the whole post layout. Only the header and footer are left.
I point out this problem because it could be a serious problem for those who use the tagDiv composer.
I understand that it is impossible to retrieve the page, but perhaps the saving system din tagDiv composer should be fixed.
PS. the “Undo” arrow is not selectable, to restore the previous version to my changes.
Hi, when I try to edit the home page I get this error:
Error at rows: 7(models) : 6(dom). The model does not match the content Current state has involved an issue. You could try an UNDO operation (CTRL+Z / CTRL+SHIFT+Z)
I have not installed any plugins recently nor have I modified the theme. Yesterday I modified the homepage with tagdiv composer tool and it did not throw any error.
Hi, when I try to edit the home page I get this error:
Error at rows: 7(models) : 6(dom). The model does not match the content Current state has involved an issue. You could try an UNDO operation (CTRL+Z / CTRL+SHIFT+Z)
I have not installed any plugins recently nor have I modified the theme. Yesterday I modified the homepage with tagdiv composer tool and it did not throw any error.
Hi!
You can modify the page with TagDiv Composer and for flex blocks and posts loops you will have a setting in Layout tab of the element: Show author, Show date, Show comment.
On posts you can delete the element also using TagDiv Composer. Please note that you need to access your post of your website and then edit with the plugin by clicking the green button from above.
Thank you!
Hello!
Unfortunately, those pages are just for presentation purposes and they do not come when you install the demo.
For example, in our theme if you need COVID19 Updates, then you can use Covid 19 statistic counter for displaying numbers for a certain country, and Covid 19 statistics table which display numbers for all countries: https://www.screencast.com/t/wFlntvwO2
For modal video pop-up, the post need to be a video type, to have featured video: https://forum.tagdiv.com/featured-image-or-video/ ; Also, for example, if you use a Posts Loop or a Flex Block element, then you will have a setting for the video pop-up: https://prnt.sc/10cxaix
You can have a sticky video player on a post also.
For more information, check this article here: https://tagdiv.com/newspaper-theme-video-popup-sticky-video-features/
In our theme we have a setting when you edit the post template with TagDiv Composer. You need to disable/enable that setting like this: https://www.screencast.com/t/JaSHpq10Y
Documentation here: https://tagdiv.com/infinite-loading-for-single-posts/
Also, for video playlist: https://forum.tagdiv.com/video-playlist-2/
Hope that helps you!
Thank you!
Hi,
If you’re seeing only NAVER please make this adjustment in the tagDiv Composer plugin -> wp-content/plugins/td-composer/legacy/common/wp_booster/td_first_install.php
=>https://www.screencast.com/t/yO3iU8E5JhH
Then hit a save in the theme panel and then revert the code back to the original, this will make the social icons appear properly again -> https://forum.tagdiv.com/design-post-pages-using-default-templates/.
If you don’t have success you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel. We will fix the problem. Include a link to this topic in the email.
Thank you!
Hello,
The footer templates do not have the button to be edited with tagDiv Composer in the backend. Please check this guide:https://forum.tagdiv.com/footer-templates/
The footer template can be edited only from the frontend if it is assigned, edit a page/post template with tagDiv Composer and go down to the footer. => https://www.screencast.com/t/rpfNhfyrF
We talked about it in this topic: https://forum.tagdiv.com/topic/how-to-edit-footer-template-default-pro-by-tagdiv-composer/
If you using a single post template from Cloud Library then you need edit with tagDiv Composer,
this is a video what that can help you => https://www.youtube.com/watch?v=fa7GenCHcBU, and a guide => https://forum.tagdiv.com/smart-sidebar-2/
or if you have a Standard Post Template, a sidebar can be created only with widgets, please follow these guides -> https://forum.tagdiv.com/sidebars-tutorial/
Hope this helps you!
Thank you!
Hello!
Do not use both page builders on the same time.
For the moment, the only solution is to shift from WPBakery to Composer.
So, I gladly recommend you to shift from WPBakery to Composer, because WPBakery is an old builder plugin.
Please check our guide to know how to shift from WPBakery to Composer: https://forum.tagdiv.com/visual-composer-tagdiv-composer-transition/
Thank you!
Hello!
If you will use cloud/PRO template not a default one, then you can edit with TagDiv Composer and have the element with controls for the Youtube videos.
Notice that the YouTube videos should work as expected with the theme. Also, make sure that you have setup your video module according to our documentation from here: https://forum.tagdiv.com/video-playlist-2/
Also, you need to configure Youtube API key:https://forum.tagdiv.com/youtube-api-key/
1. and 2. Unfortunately, in our theme there is no setting to achieve this.
3. I just explained you above about a Youtube playlist. In there you can control the video to autoplay or not, but not to set up on mute. If you use for example Video Embed element edited with TagDiv Composer, then you can turn off Autoplay setting which means the video won’t run automatically with the page only if you press the button play.
4. The post need to be a video type, to have featured video: https://forum.tagdiv.com/featured-image-or-video/ ; Also, for example, if you use a Posts Loop or a Flex Block element, then you will have a setting for the video pop-up: https://prnt.sc/10cxaix
Hope that helps you!
Thank you!
How do I edit a footer? There’s a cloud template in my library but I don’t have the option to edit it with TagDiv composer. It’s the only uneditable template.
And how do I edit a sidebar? The documentation says how I can create sidebars but it doesn’t say how I can edit them.
Hello,
Please disable the option the Auto Loading on the Sigle Post Template with tagDiv Composer -> Show site wide settings => https://www.screencast.com/t/A9nO0Vy1 and see if that message will appear.
Let me know about your results!
Thank you!
Hello !
The sidebar you will have to create it using tagDiv Composer as you can see in our guide: https://www.youtube.com/watch?v=fa7GenCHcBU&t=28s
Can you let us know what filters you have set in the block as you can see here: https://www.screencast.com/t/rWanp8weeg
Thank you !
Are you saying there is a conflict between TagDiv Composer and WPBakery? I’m only using what I’ve been instructed to use in the documentation and from what was supplied in the downloaded file when purchased.
I am unable to do anything on the site with TagDiv generating lines of random code.
Hello!
You can only modify the footer with TagDiv Composer if you go to a page where it is assigned and edit that page with TagDiv Composer, and then you will have access to the footer also. For example, edit your homepage with TagDiv Composer, scroll till footer, click on footer zone and you can edit it.
Thank you!
Hi, just to let you know, we addressed (I think?) the php/too few resources problem, but the error still persists with Tagdiv composer. What else should we try?
Thank you Calin for you answer. But I find the file: /wp-content/plugins/td-composer/legacy/Newsmag/parts/header/top-menu.php where can I add another date.
But I have 2 questions:
- I will change plugin file and after updating my change disappear. Is any way how to apply it to child version (like in themes)?
- How can I apply php code for arabic format to this file? I tried only copy/paste actual date.
Can you help me with this ideas?
Thank you very much
Maverick10
Hello,
Youtube will work if you reinstall the social counter plugin and your theme update is done. Make sure it is reinstalled properly from Newspaper plugins and that all the ID’s are inserted correctly.
Please follow our guide: https://forum.tagdiv.com/tagdiv-social-counter-tutorial-2/
Also, if the problem persists and you use a plugin cache, then clear all cache and check the results.
Unfortunately, for Instagram, our team is working on the issue, but you can set the Instagram fixed count with tagDiv Composer => https://www.screencast.com/t/In8UL9Q92n until the issue is resolved.
Thank you for your understanding!
Hi Calin,
we run some tests with the hosting provider (WPEngine) and also set up a staging site. We tried to deselect all plugins and the problem still it is there. Tracing back the issue it looks like it is related to the path: – the set MenuMinHeight – looks to be directly related to – /wp-content/plugins/td-composer/legacy/Newsmag/js/tagdiv_theme.min.js?ver=4.9.6
So there seem to be an issue with td-composer and the theme from what we can see. When we hit hard refresh the issue seems to disappear but it then comes back
Furthermore, we tried to deselect all plugins and change to a default theme and the issue disappeared.
So the issue seems to be related to the theme and maybe td-composer. Can you please look further into it and let us know?
Thanjs
Hello,
if I understood correctly you want to have a slider where to change the article and featured image. For this, you can use the element called “Slide” => https://prnt.sc/10crk3i where you can adjust it with tagDiv Composer.
Hope this helps you!
Thank you!
Hello,
I think you have a Pro Prebuilt Website, for that you need to edit with tagDiv Composer => https://prnt.sc/10cpuuq select the header logo => https://prnt.sc/10cpvhl and check the option called “Show Image” is set on “Show”, also, you can delete the logo text and add the logo image => https://prnt.sc/10cpx7e
Hope this helps you!
Thank you!
