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brainhouse
Participant
#0

I’m having difficulty activating the theme, when I click on “Activate now” it goes to a page where it says “You don’t have permission to access this page.”
Another strange situation, I can’t edit the footer with the TagDiv Composer.

Calin
tagDiv Staff

Hi Digitalgirdharipandey,

Please try the below steps:
1. Disable tagDiv Composer -> https://i.imgur.com/uzBdRB9.png
2. delete tagDiv Composer -> https://i.imgur.com/xGGfYE7.png
3. Reinstall tagDiv Composer -> https://i.imgur.com/Ay0zJHn.png or -> https://i.imgur.com/ZMgV9at.png
4. Clear all cache from your website, host and browser ( for browser use force refresh Ctrl Shift R ).

If the problem still persists, please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins (theme plugins), also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also you can use the Enable jQuery Migrate Helper in some cases this can help you to make tagDiv Composer to work.

Let me know the results!
Thank you!

Calin
tagDiv Staff

Hi,

Now in pro demos you can set the social media in footers using tagDiv Composer and adding the social elements -> https://i.imgur.com/eedDG3v.png -> https://i.imgur.com/T8SM5er.png
Also for classic footers you can activate the social icons from theme panel> footer> footer info content -> https://i.imgur.com/OzBkNHQ.pngand you can add more socials from theme panel> social networks -> https://i.imgur.com/SHZMoMD.png

Hope this will help you!
Thank you!

Calin
tagDiv Staff

Hi shikharagrl,

Yes, there is a quick fix for this problem:
Add a fix in theme files, for this you need to go on wp-content/themes/Newspaper/includes/wp-booster/wp-admin/js/tagdiv-theme-plugins-setup.js and replace the jQuery(window).load(function () { from line 234 -> https://i.imgur.com/agaEJWA.png with jQuery(window).on("load", function () { -> https://i.imgur.com/zBFX5Ye.png also you need to do the same on this file wp-content/plugins/td-composer/assets/js/js_files_for_wp_admin.min.js but since this file is minify you can replace the code inside it with this one ->https://pastebin.com/YTiYVfU4
These warnings will be fix for the coming updates!
Let me know the results!
Thank you!

Calin
tagDiv Staff

Hi,

The most easier it will be to use the responsive version, then the custom taxonomies will be display without problems.
If you want to use the mobile theme plugins and you are using a custom post type as in our guide from here, then it will be display on mobile theme too, if is a special CPT and you need to edit some files to can display it, for mobile theme plugin you need to do it in this folder -> wp-content/plugins/td-composer/mobile

Thank you!

Calin
tagDiv Staff

Hi GOadvance,

If you choose to use a demo, a pro demo, this can be edited using tagDiv Composer and you can set per -> https://i.imgur.com/6rDykCA.jpg -> https://i.imgur.com/5PUrEmV.jpg

Please provide me a link where I can see this indentations on the right and left of the blog, in this way I will be able to provide an working answer.

Thank you!

Calin
tagDiv Staff

Hi financemediaromania, we recommend to use on pages only the builder that was used to create that page, for example, our demos are made using tagDiv Composer builder -> https://forum.tagdiv.com/tagdiv-composer-tutorial-2/ therefore the pages need to be edited only with this builder. If you want to use other builders we recommend to make a new page and use on it only that builder.
Also make sure that all theme plugins are activate (tagDiv plugins) -> https://i.imgur.com/4ANxgry.png

Let me know the results!

Vlad S
tagDiv Staff

Hello !

Please note that all the PRO Demos and Cloud Library templates are fully editable using tagDiv Composer. By opening Composer on your page you will be able to simply right-click and remove the unwanted elements: https://www.screencast.com/t/k6LavjV6DXki

Thank you !

RMS
Participant
#0

I’m currently using the Black Pro theme, and under the Single Post template, the Single Post Comments element is displaying sample comments. The sample comments are there even when viewing the site as a visitor. How do I make these go away? I’ve tried looking for a way to remove it through the composer and even the Comments database on WP, but no luck.

Also, the form agreement under comments is showing up when a user is supposedly not logged in through tagDiv composer, but then it doesn’t show up when logged in.

robdefran
Participant
#0

Greetings! We have migrated our website from Server A to Server Z. You can see us running on Server A here: https://catholicsun.org and on thew new Server Z here: https://thecatholicsun.wpengine.com/

We get a critical WordPress error when we activate tagDiv Standard Pack plugin . I am pasting the error below:

PHP Fatal error: require_once(): Failed opening required ‘td_social_icons.php’ (include_path=’.:/usr/share/php’) in /nas/content/live/thecatholicsun/wp-content/plugins/td-composer/legacy/common/wp_booster/td_wp_booster_functions.php on line 43
Fatal error: require_once(): Failed opening required ‘td_social_icons.php’ (include_path=’.:/usr/share/php’) in /nas/content/live/thecatholicsun/wp-content/plugins/td-composer/legacy/common/wp_booster/td_wp_booster_functions.php on line 43

Based on these errors it seems that the php file td_social_icons cannot be opened by the plugin but is needed for functionality.

Girdhari Pandey
tagDiv Member

Hello, sir Newspaper X Theme If tagdiv composer is open for designing front page of website then it is not open This message is coming

This page isn’t working http://www.janseva18news.com didn’t send any data. ERR_EMPTY_RE

Girdhari Pandey
tagDiv Member

Tagdiv composer to design front page is not open when open

This page isn’t working http://www.janseva18news.com didn’t send any data. ERR_EMPTY_RE

REPLY

shikharagrl
tagDiv Member

the tagDiv composer started working through this process, but I am getting two errors on jquery. the errors are mentioned below.

Installed jQuery Migrate Helper and through it, The Tagdiv composer worked but it is showing these theme errors.

jQuery Migrate Helper — Warnings encountered
This page generated the following warnings:

https://digitalmafiatalkies.com/wp-content/themes/Newspaper/includes/wp-booster/wp-admin/js/tagdiv-theme-plugins-setup.js: jQuery.fn.load() is deprecated
https://digitalmafiatalkies.com/wp-content/plugins/td-composer/assets/js/js_files_for_wp_admin.min.js: jQuery.fn.load() is deprecated

Please make sure you are using the latest version of all of your plugins, and your theme. If you are, you may want to ask the developers of the code mentioned in the warnings for an update.

Calin
tagDiv Staff

Hi,

Now is look that you do not have any advertisement in the header on mobile -> https://i.imgur.com/1Zme6d4.png
As I can see from your screenshot, you are no longer able to edit the homepage. If the problem appear only after you set that code in a page using tagDiv Composer, then the problem is with that code, what you can do is to revert to a previous version of that page (before you added the code) -> https://i.imgur.com/KKrTSJU.png -> https://www.wpbeginner.com/beginners-guide/how-to-undo-changes-in-wordpress-with-post-revisions/
Also we gave a guide for when tagDiv Composer is not working -> https://forum.tagdiv.com/tagdiv-composer-not-working/

Hope this will help you!
Let me know the results!

universal.curacao
tagDiv Member

Hello,

Yes but tagDiv Composer is not visible on my website admin panel Cloud Templates -> Footer Template – Romania News PRO Templates.

Calin
tagDiv Staff

Hi,

Please make sure that all the settings are like in our requirements, please follow the guide carefully
https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Also please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Make sure that allow_url_fopen = On;
-> https://chemicloud.com/kb/article/how-to-enable-or-disable-allow_url_fopen-in-cpanel/
-> https://www.a2hosting.com/kb/developer-corner/php/using-php.ini-directives/php-allow-url-fopen-directive

Let me know the results!
Thank you!

Calin
tagDiv Staff

Hi SJB,
Sorry for the late answer, for the moment we do not work in weekend -> https://i.imgur.com/HBnJLAL.png

So if I understand correctly the block that you want to change is using the the td_module_15 this must be a block that is using the module 15 this can be find in theme files -> wp-content/themes/Newspaper/loop.php and theme plugins -> https://i.imgur.com/5LU8Zja.png -> wp-content/plugins/td-composer/legacy/Newspaper/loop.php
If this is not helping, please provide me a link to your website and let me know the titles that you want to be open in a new tab.

hope this will help you!
Thank you!

Calin
tagDiv Staff

Hi SVPrasad,

The option of ctrl + z is usually working only when you get this error https://prnt.sc/ugitxg and the page was not close in tagDiv Composer. If the problem appear only after you set that code in a page using tagDiv Composer, then the problem is with that code, what you can do is to revert to a previous version of that page (before you added the code) -> https://i.imgur.com/KKrTSJU.png -> https://www.wpbeginner.com/beginners-guide/how-to-undo-changes-in-wordpress-with-post-revisions/

Hope this will help you!
Let me know the results!

Vlad S
tagDiv Staff

Hello !

1.Please follow this topic and let us know the result: https://forum.tagdiv.com/topic/tagdiv-composer-not-loading-13/

2. You can use the solution given by my colleague: https://forum.tagdiv.com/topic/scroll-to-top-mobile/

3. Mobile menu works great on our side, please make sure to clear you cache.

Thank you !

Vlad S
tagDiv Staff

Hello !

You can take a look at our guides here: https://www.youtube.com/user/tagdiv ; https://forum.tagdiv.com/tagdiv-composer-tutorial/

Unfortunately at the moment we do not offer 1 to 1 serivces.

Thank you !

Calin
tagDiv Staff

Hi findlay,

If you are using a standard demo, with standard templates you can remove the dates using the settings from theme panel -> https://i.imgur.com/kj722w3.png -> https://i.imgur.com/fcMQ7mm.png
If you are using a pro demo with cloud templates, then you can edit them using tagDiv Composer and use the right click to remove the dates from cloud templates -> https://i.imgur.com/JBBqzjC.png -> https://i.imgur.com/roJgDtd.png

Hope this will help you!
Let me know the results!

Vlad S
tagDiv Staff

Hello !

By using the tagDiv Composer you will be able to remove the name as you can see here: https://www.screencast.com/t/Gqb1GkDm

Thank you !

Calin
tagDiv Staff

Hi Candy Liu,

If the template has all the elements on full row then it can be from a plugin conflict.
The pro demos are made using tagDiv Composer and cloud templates from tagDiv Cloud Library, this can be edit only with tagDiv Composer, if you have WP Bakery enable the cloud templates will not work correctly, therefore please check the plugins you have activate and let only tagDiv plugins enable, after that check again the cloud template.
If there is still a problem, please provide me a link where I can inspect it, in this way I will be able to provide a better solution.

Thank you!

Calin
tagDiv Staff

Hi LKennedy, using tagDiv Composer, you should be able to edit the pages from more place: -> https://i.imgur.com/rT3wpuU.png -> https://i.imgur.com/kVIXUOX.png -> https://i.imgur.com/nJswVk7.jpg also if you want to make pages with WPBakery you can try -> https://i.imgur.com/aUOwBui.pnglike this -> https://i.imgur.com/wmkuIxO.png
If there is tsill a problem, let me know, also please provide some screenshots, in this way it will be easier to identify the problem.

Thank you!

Vlad S
tagDiv Staff

Hello !

Please make sure that you have all the required plugins, tagDiv Composer, TagDiv Cloud Library and social counter.

Thank you !

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