Hi,
Unfortunately there is a problem with the new option add in theme panel for disable the schema article, this interfere with preview draft, in order to fix this problem you’ll need to make some changes in theme file or deactivate the schema articles from here: https://www.screencast.com/t/0E3IucACC You will have to check that in order to deactivate the schema, this issue will be fixed in the next update.
The file are wp-content/plugins/td-composer/legacy/common/wp_booster/td_module_single_base.php -> https://i.imgur.com/EMWC74l.png add “|| is_preview()” -> https://i.imgur.com/78beFgC.png
wp-content/plugins/td-cloud-library/state/single/tdb_state_single.php
-> https://i.imgur.com/WIIKHSU.png -> https://www.screencast.com/t/VbigQIINRB
or you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look and make the proper changes for you. Include a link to this topic in the email.
Thank you for your understanding!
Hi,
If the problem is on a page, you can edit it with tagDiv Composer and set on the content a top margin or padding -> https://i.imgur.com/3dnGn7z.jpg or you can use a custom css like this one -> https://i.imgur.com/qwXqyv5.png
.page .td-page-title {
margin: 19px 0 19px 0px;
}
Thank you!
Hello !
Please provide a link to your website and show us a picture of where the gap is in order see if we can fix it with CSS.
If your page was created using tagDiv Composer you will be able to edit it yourself as you can see it here: https://www.screencast.com/t/XfXrh0jep
I hope this was helpful !
Thank you !
I am getting a weird issue. My installation works fine except for a single page/post template. when I tried to edit a single post article with the tag-div composer it says below.
“Please select tagDiv Builder Template from the theme panel or set a default template. The current page/post uses a template that is not editable.”
In the theme panel, I have selected the necessary template and even when I override this in the post itself, the same error comes.
Please advise asap. Thanks.
Hi,
You can use a cloud template for tagDiv Cloud Library and edit it with tagDiv Composer also the text for noresults can be adjusted using a custom css -> https://i.imgur.com/jAf3TMp.png
.search .no-results{
padding-left: 24px;
}
The code need to be set in theme panel> custom code> custom css
Thank you!
Hi,
If you want to edit the post layout you can use tagDiv Composer -> https://i.imgur.com/Kl4ODiB.png and remove the element you do not need -> https://i.imgur.com/Jkuat79.jpg
Thank you!
Hi Guys,
We are still really running into performance problems. I understand we have to work our way until we can disable the standard pack but the amount of resources td-composer and td-cloud-lirbrary take
is absolutely not normal.
See screenshot here: https://www.dropbox.com/s/qrlgvfovhrlv89w/new-relic-photographycourse.png?dl=0
I would appreciate a solution for this, since speed performance is key for us.
Thanks
Hi,
We’ve come across an issue with the theme. When we create a new post and attempt to preview it without first saving it, we get this error:
PHP Recoverable Error: Uncaught exception ‘Error’ with message ‘Call to a member function format() on bool’ in /wp-content/plugins/td-composer/legacy/common/wp_booster/td_module_single_base.php on line 672, request: GET /?p=478051&preview=true, request_id: 2a82feb36d110085a88aeae2bde14e7d
If we save the post and then view or preview it, it works fine.
We are on Newspaper 10.2.
Thanks,
Peter.
Hi,
Unfortunately there is a problem with the new option add in theme panel for disable the schema article, this interfere with preview draft, in order to fix this problem you’ll need to make some changes in theme file or deactivate the schema articles from here: https://www.screencast.com/t/0E3IucACC You will have to check that in order to deactivate the schema, this issue will be fixed in the next update.
The file are wp-content/plugins/td-composer/legacy/common/wp_booster/td_module_single_base.php -> https://i.imgur.com/EMWC74l.png add “|| is_preview()” -> https://i.imgur.com/78beFgC.png
wp-content/plugins/td-cloud-library/state/single/tdb_state_single.php
-> https://i.imgur.com/WIIKHSU.png -> https://www.screencast.com/t/VbigQIINRB
or you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look and make the proper changes for you. Include a link to this topic in the email.
Thank you for your understanding!
Hello,
This issue happens when updating from an older version of the theme and isolate cases, so please make this adjustment in the tagdiv composer plugin:
https://www.screencast.com/t/HGX40TlcJgb
Then hit a save in the theme panel and then revert the code back to original .this will make the social icons appear properly again.
Or you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will fix this problem. Include a link to this topic in the email.
Thank you!
Hi,
we have the latest WordPress multisite using Newspaper version 10.1.
So the problem is that on sites which have a domain name associated with the site, the TD Composer does not load, it just shows a white screen (with the loading circle) and the side bar does not respond.
TD Composer works perfectly on sites without a domain name.
The errors we get on the console below:
Load denied by X-Frame-Options: “SAMEORIGIN” from “https://alppila.net/?td_action=tdc_edit&post_id=1243&tdbTemplateType=page”, site does not permit cross-origin framing from “https://kaupunginosat.fi/alppila/wp-admin/post.php?post_id=1…ction=tdc&tdbTemplateType=page&prev_url=%2F%2Falppila.net%2F”.
SecurityError: Permission denied to access property "document" on cross-origin object
Please help, this is very urgent. We have few sites that cannot be edited because of this problem.
Kind regards,
Kotikatu team
Hi,
If the logo is inline with the menu, it is clear it will have a preset size. If you need a bigger logo please choose another header style that can provide a bigger container for the logo to fit in. Please choose header styles 9, 10 or 11 which will show the logo in the exact size you upload it in.
Also you can use an alternative an use cloud header from tagDiv Cloud Library and edit it with tagDiv Composer -> Find out how to import a cloud library header here: https://forum.tagdiv.com/header-manager/
Thank you!
Hi,
1. If you are using standard templates, you can use the option from theme panel -> https://i.imgur.com/P82yrxe.png or you can use on pages the tagDiv Composer and set individual the blocks.
2. If you want to remove the Instagram from mobile ->
.td_block_instagram {
display: none;
}
The code need to be set like this -> https://i.imgur.com/I1bXfoR.png
Thank you!
Hi,
The subcategories can be set using tagDiv Composer, look in the filter tab -> https://i.imgur.com/XKT1cjE.jpg -> https://forum.tagdiv.com/block-settings-guide/
Flex Block Settings Guide -> https://forum.tagdiv.com/flex-block-settings-guide/
Thank you!
Hi,
Page elements (meaning the content) don’t have to actually be translated. You can translate the page as a whole – https://wpml.org/documentation/theme-compatibility/create-multilingual-wordpress-websites-using-the-newspaper-theme-and-wpml/
You can translate pages for all the languages you use, build them with the composer or in the way you want. Then when the language is changed the page will be switched. If you need help or you have more questions let us know.
Thank you!
Hi,
The elements will not stretch if you have set a background color or image you can check more in our documentation from here -> https://forum.tagdiv.com/background-introduction/ this will solved the problem with full width and stretch -> https://www.screencast.com/t/sqqp0gHg5QaY
The color from mega menu can be change from theme panel if you are using a standard -> https://i.imgur.com/g7SpmlQ.pngheader style -> https://i.imgur.com/sN8UNlv.png or if you are using the cloud header you’ll need to edit it with tagDiv Composer, click on menu after that on inner row ( or row if you do not have inner row) -> https://i.imgur.com/wnWH8sE.png and set in css tab the background color -> https://i.imgur.com/dlFd25t.png
Hope this will help you!
Thank you!
Hello !
By editing the template you will be able to change the looks of your POST Template. This will not affect your Post Content. The template is fully editable using the tagDiv Composer, only thing you can affect is the Post Content position, like moving it above one element or something similar: https://www.screencast.com/t/Pk2mtfND ;
Even the post content is an element so you can arrange them the way you want: https://www.screencast.com/t/n5krspyqJ
I hope this was more clear.
Thank you !
Hi,
If you want to set the date format in numbers for whole website you need to change it from WordPress > Settings > General if you want only for the date from homepage you can edit it only if it was add using tagDiv Composer -> https://i.imgur.com/7yASt2C.png
Thank you!
Hi,
A assuming that this problem appear on posts that have set infinite loading, you’ll need to edit the single post template with tagDiv Composer and disable the infinite loading.
-> https://tagdiv.com/infinite-loading-for-single-posts/ from post -> https://i.imgur.com/yIf6fA3.jpg -> https://i.imgur.com/KeclHLS.jpg -> https://i.imgur.com/4jHIHFY.png
Thank you!
Hello,
This issue happens when updating from an older version of the theme and isolate cases, so please make this adjustment in the tagdiv composer plugin:
https://www.screencast.com/t/HGX40TlcJgb
Then hit a save in the theme panel and then revert the code back to original .this will make the social icons appear properly again.
Or you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will fix this problem. Include a link to this topic in the email.
Thank you!
Hi,
The category name template can be change from here -> https://i.imgur.com/RpEhZYv.png you can check more in our documentation from here -> https://forum.tagdiv.com/default-category-settings/
Also you can use cloud category from tagDiv Cloud Library and edit it with tagDiv Composer.
“Is there a way to change it to match the category headers on my homepage?” I do not quite understand, please provide some more details.
Thank you!
Hello !
For the first option please contact our custom work team since this is custom work and is not covered by the support team: https://tagdiv.com/premium-customization-services/
In order to have different templates depending on the language you use simply create 2 identical Category templates and set them depending on the language you use: https://forum.tagdiv.com/cloud-library-category-templates/
Here is an example: Select english and set the english template: https://prnt.sc/qnxc84 ; After that select French and set the category template for french: https://prnt.sc/qnxcg6
You will have to use adbox elements from TagDiv Composer.
I hope this was helfpul !
Thank you !
Hello !
In single post templates you have to edit the template using the tagDiv Composer as you can see it here: https://www.screencast.com/t/WBbEIxwGfNx ; Right click on the Author name and press delete: https://www.screencast.com/t/jSvbEZGmsWuN
Thank you !
Hello !
In order to hide the author in flex blocks you have to edit your blocks using the tagDiv Composer as you can see it here: https://www.screencast.com/t/f6lAVvJSlIsS ; https://www.screencast.com/t/8P6iuygeHpa ;
Thank you !
Hi there,
I am trying to create a 3×4 grid of images via TagDiv Composer, where on mobile 3 of the images are next to each other, (so it’s a 4×3 grid on mobile). I’ve tried this with having just 1 column in a row and adding an image box with 4 images in it and also I’ve tried adding 4 separate columns in a row with single images. All viewports seem to work as expected, but on mobile the images are always on top of each other.
I cannot seem to get the mobile viewport to show images next to each other, even though I’ve selected the row layout across all viewports as 1/4 1/4 1/4 1/4. I also tried 1/3 1/3 1/3 for mobile, but it reverted the other viewports to that and still showed images on top of each other.
I’ve tried to click the mobile viewport and change the width of the images, but with no success either.
Does TagDiv Composer allow images to be next to each other on mobile? If so, can you take me through the steps please…
Many thanks