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tiffanyclarkwriter
Participant
#0

I love the New Week pre-built site, but I can’t figure out how to get my homepage to look like this. In the pre-designed templates, I can’t find the exact ones. I like the fonts, etc…and want it to be the same.

https://demo.tagdiv.com/newspaper_week/

b1lly2sheds
Participant
#0

After installing a pre-built website on Newspaper (in my case Cosmopolitan Pro), the site does not display as per the demo. Are there extra steps to take when configuring the theme settings? Do you also have to install the cloud templates for the homepage, posts etc? The demo looks completely different and doesn’t incorporate the layout and design I like.

What else do I need to do to get the demo site working and looking like the preview?

I’m running the very latest version of Newspaper, and have tried the cloud templates as well with no luck. Have deleted all posts and pages and have tried removing and reinstalling the pre-built Metropolitan Pro demo, but still doesn’t work.

Any help or advice appreciated as it’s driving me nuts!

tiffany976431
Participant
#0

Hello! My WordPress site was running Newspaper 9, and this morning, I downloaded version 12.6.8. It says I’m registered, and I’ve updated the license key in System status using the original purchase code I got when I first bought the theme. When I “reset key,” it says “your theme is not registered.” I then go to “Activate Now” and enter the code again and hit “Activate.” The message I get is “Theme successfully activated. Thank you for buying our product.” I click “OK”. When I go to “Prebuilt Websites,” I get this message “An issue has been encountered while trying to validate your license key.”

Also, when I try to choose a prebuilt website, it takes me to the demo page. I can’t figure out how to actually install the prebuilt website. Help?

ilouie
tagDiv Member
ilouie
tagDiv Member

I’m sorry, but I don’t understand what you’re showing me, and unfortunately I don’t know how else to explain this simple task I’m trying to accomplish. Here’s my last try. I need to create a header that transitions. It scrolls into another section. Please look at this and tell me if you can help me. Thanks.. https://demo.tagdiv.com/newspaper_living_pro/header/

ilouie
tagDiv Member

Here’s a header I’d like to use, but the copy that I downloaded does not transition. It just keeps hidden. all the header templates do the same. If you’re still not clear, please disregard. TY https://demo.tagdiv.com/newspaper_downtown_pro/

  • This reply was modified 1 year by ilouie.
Anamaria
tagDiv Staff

Hello,

This demo is mainly for showcase purposes. If you want to have compatibility between the component and a relationship like the one you mentioned, then it needs to be done with custom work https://tagdiv.com/submit-a-request/ because, in this case, you need to create a relationship with a post object.

Thank you!

lukinou
Participant
#0

I don’t want a sticky menu. Just a menu that is part of the page and scrolls together with a page. Even if I disable the sticky menu in tagDiv Composer, it is still sticky. See screenshot. I use Insight AI demo page and templates. It is interesting that diabling sticky menu on mobile works. But not on desktop. The site is Technomanie.cz

abdyosuf
Participant
#0

i installed newspaper theme, and all requiered plugins, but when i go to theme panel i cant edit anything, also when i click on prebuilt templates, the option to uninstall the current templatte disappered, i tried deleting the theme and installing again, it works for few seconds, but then disappears completely again.

Claudiu
tagDiv Member

Hi,

4. Check SS: https://ibb.co/0KKSLXY I want to change the order (for example) in mobile menu, so there will be a: logo > search > menu but I’m struggling with drag & drop getting only scenarios where an element moves out of the ‘mobile editor screen’ OR one below another and so on.
7. Ok, I will.
//////
1. Great!
2. Good, solved it.
3. I miss-spelled it. I was asking about logo sizes mobile / desktop if it’s different from previous size 270×90 and so on (listed in Theme Settigns) and if it can be different / personalized for each demo.
4. Good!
5. Got it! I see that it supports HTML, but is there a way to add to this new field (like for the main description) formatting options (headings, bold, link and so on) for novice users and also for formatting faster the text added?
5.1 I will take a look when I’m getting done with the above.
5.2 Good to know.

Thank you for your help and time!

Claudiu
tagDiv Member

Hi,

Thank you for your answers and your time.

1. I see.
1.2 Ok, got it.
1.3 See attachement. I could delete ‘living’ & ‘magazine’ which were text, but pro its still there. Image – Show, Text – Hide, Icon – Hide (so it’s not an icon). Also for mobile if it’s different.
1.3.1 What is that CSS code (under logo) box for? Can I delete it or will affect something?
2. Ok.
3. Got it with Global colors for tagdiv. But what about theme settings colors? For entire website, no matter page, category, post, sidebar, header, footer. Do I have such a setting that works and it’s recomended?
4. How I know the order and the number of columns and elements inside a row? I don’t want unuseful extra boxes. Is there a list or another way to take a look at them without hover each pixel?
5. Ok.
6. Ty, I did it.
7. You didn’t answer my actual questions about menu’s icons which look like tagdiv code vs Font Awesome. I found these icons for example for mobile menu burger, but there is no use case for them in main menu like you actually did it in demos?

Hands-on again, I will give it some extra time. So here are some extra specific questions:
1. Is there an option while editing with tagdiv to Undo the last action(s), like Ctrl+Z or a button somewhere?
2. Where do I edit hover color for links in menu? It’s a theme setting or a tagdiv editing setting?
3. What’s the recommended size for mobile for each of demos? Where can I check it for desktop / mobile? Like you used to have in theme settings 272×90 and so on.
4.1 See attachement. I can’t handle to align them like logo to the left and menu and search to the right. I tried even to align all to the left, but doesn’t work with these settings. Row + Column + Elements SS:
https://ibb.co/D74gYq8
https://ibb.co/vh24tbB
https://ibb.co/DRNbNBB
5. How do I know if i’m editing a single category or a template for all categories? My scenario: I want to create categories with more text. I found the category description element, but I need more and I have only one description field / element.
The final result should be:
– category description
– grid flex
– other category description (I guess I don’t have 2nd description with tagdiv) / personalized rows for each category (even if it’s manually for each of them)
5.1 Personalized ‘sidebar’ for each of the categories it’s possible? Like different filters for each of them.
5.2 Regarding global / per page edit. How do I know if I’m applying header changes for entire website, or just for ‘this’ page.

Thank you too!

Anamaria
tagDiv Staff

Hello,

Did you start creating your pages with Elementor or with tagDiv Composer? Also, you can use our gallery elements on posts or pages by using ACF Pro. You can use our gallery options, but for the page, you need to have the acf plugin pro version https://i.imgur.com/4K20QNp.png and use those options on the images -> https://i.imgur.com/jMo89lb.png
Also, please check this guide https://forum.tagdiv.com/import-revolution-sliders-on-demos-prebuilt-websites/

Thank you!

osamahalari
Participant
#0

Hi everyone,

I’m using the TagDiv Newspaper theme on my WordPress site and I’m running into an issue when trying to load prebuilt templates from the Cloud Library.

Specifically, I’m trying to import a contact page template from the Cloud Library, but whenever I go to the TagDiv Composer and click on “Cloud Library” or “Load Template,” I get an “invalid response from server endpoint” error. This only happens when I try to load a Page template. Header, footer, search, and category templates load without any problem.
Website link is https://phonerad.com

Here’s what I’ve tried so far:
• Accessing the Cloud Library through the TagDiv demo site – which works perfectly and loads all templates, including page templates, without issues.
• Checking if there might be any server settings or caching conflicts that could interfere, but I haven’t found anything obvious.

Questions:
1. Has anyone encountered this issue with page templates in the TagDiv Cloud Library before?
2. Is there an alternative way to import page templates directly to my site, perhaps from outside the WordPress environment, since they load fine on the demo site?

saulquit
tagDiv Member

I’ve bought the theme because you advertise it as being fast and reliable. You don’t mention in the theme info that you didn’t optimized the demo content, nor do I care of such things, as you explicitly mention ‘no coding required’, which suggests I can buy it and use it at its full potential.
I don’t understand why you mention that the support team does not cover page speed, as on the website description you mention optimized speeds and all of that.
Also, a refund is not the option, as you’re selling this as being optimized. So, I would like my theme to be optimized, as you’re advertising it, with 99% mobile and PC.
Please let me know where I can tell you the credentials for admin so you can sort it out.

Bettina
tagDiv Staff

Hello!

We optimized the theme but not the demo content. We did not find it important because our clients don’t use the data from our demos, only the design that can be easily improved to the new rules of the page speed tools. If you do not use some plugins for optimization, you cannot fix it from any theme. You can check our changelog to see that we optimized the theme and added options to minify aggregate inline CSS and many options for delay. We optimized the composer to load only what’s needed and where it is needed. We also improve the font loading by introducing new options like global fonts to specify alternative font stacks for iOS and Android. We also specified that the support team does not cover page speed.
If you are disappointed with the latest update of the theme, using all the options for your website’s performance, then you can request a refund here: https://themeforest.net/refund_requests/new

Thank you!

Bettina
tagDiv Staff

Hello!

Unfortunately, we have not fixed the page speed issues in our demos.
The page loading speed can depend on many factors, and each website is unique in this regard. External and internal factors can be important for your page speed.
External factors include server speed, whether you are using CDN, and the external resources loaded by your website, such as ads, fonts, and tracking scripts like Facebook Pixel, Google Analytics, Twitter Analytics, Hotjar, and so on.
Internal factors: the number of elements on the page, image size, image formats, whether you are using mobile-optimized layouts, console errors, whether you are using the Standard Pack plugin, and whether you are using a PRO demo or a standard one.

Thank you for understanding!

saulquit
tagDiv Member

I was only uploading the demo import and it was incredibly slow, why didn’t you do all these at the beginning so when someone import the demo it has what you advertise?

saulquit
Participant
#0

I’ve already send you an email, with a concern regarding the urbanobserver theme, its loading incredibly slow, and on the google pagespeed its 29 on mobile. Do you have any news for this? I’ve send you an email on contact@tagdiv

trungthao
tagDiv Member

Hello Bettina,
I see it work in demo. But in my hosting/domain, it’s still having secure warning.
Could you take a look with wp-admin and cPanel access? You could change template in my website, it’s ok.
Thank you so much!

Bettina
tagDiv Staff

Hello!

Please provide a screenshot with that warning. I see no issue with the demo on Chrome browser: https://demo.tagdiv.com/newspaper_shop_kids_store/ even on iPhone.

Thank you!

Anamaria
tagDiv Staff

Hi,

You can import the templates of Newspaper week if you want to use that demo. You can import them from the cloud template -> https://cloud.tagdiv.com/#/load/All -> https://forum.tagdiv.com/how-use-tagdiv-cloud-library-templates/ or install a prebuilt website https://forum.tagdiv.com/installing-demos/

Thank you!

markmatchamdesign
tagDiv Member

Thanks Anamaria

Are there any more custom codes like this that have to be injected into the css to match the demo newspro week theme?

Many thanks

Claudiu
Participant
#0

I have used your theme in the past and was nothing but satisfied. I just bought 2x Newspaper and 1x Newsmag.

You made some changes and I would like to understand the reasoning and if it is still for me. For me = a theme is meant to make it easier for me to build and modify a site based on demos.

1. Is there any demo that doesn’t require the hassle of your header builder? Exactly like it was before, from Theme Settings. Any demo I tried, I wasted about 2-3 hours to get a decent header, without too much customization. When everything it’s done, their is a Mobile setup from scratch.
1.2 Why is there still the option to upload logos in theme settings if it doesn’t work? On which demos does it work, if there is one?
1.3 On living pro even if I upload my logo image from editor, the theme’s logo it’s still there.
1.4 What is a Modal Header, how is it different & is this useful for me? Where can I find an answer?
2. Why is Elementor a featured plugin on ThemeForest if it doesn’t even come in the package?
2.1 Can I build pages with tagdivcomposer, custom pages, like I could with elementor, service pages, etc. If so, where can I find some tutorials, text or video, that will explain it to me simply and quickly?
2.2 Can I build on category pages? To add pieces of content, blocks, icons, beyond the article feeds.
3. Global Colors. Before, they were easy to modify from the theme settings. Now I go there, it doesn’t happen, or I don’t see what these settings do. Everything that is green (main color) should now be blue or red. I go back into tagdivcomposer – manager – global colors. I set them, I don’t know what they are for, if they work, if they have a logic. They probably do, but I don’t know what it is and it doesn’t help me.
4. Rows, Columns and Elements. How do I know when and what to edit? I don’t see a breadcrumbs style list of the elements anywhere. How many columns are there in a row, which I edit?
5. I haven’t reached the footer yet and I’ve lost about a day’s work. I understand that you can do anything with the div composer tag, but are there tutorials or do I have to waste months? How long will it take me to build an entire page?
6. Where do I set the font size for headings on articles? In the theme settings I only have options for pages and other variants, but not posts.
7. The icons in front of the menus, I see that they are yours after the forms. Where do I find them? I search on Google, I find that you recommend Font Awesome, but where are these from demos? <i class=”tdc-font-tdmp tdc-font-tdmp-home”></i>

I couldn’t find a quick answer to any of these questions by searching on Google for tagdiv resources, on the forum, on YouTube, or anything like that.

Thank you for your time to answer all these headaches.

ilouie
Participant
#0

Hi, I am trying to display elements vertically, one on top of the other, and I can’t seem to find a way to do it. Some simple things become the hardest things to do. Could you please advise on the easiest way possible to accomplish this? I can’t even find the element’s code to create a css. Here’s a link to a header I’m trying to recreate. If you look at the elements on the right. TY.. https://demo.tagdiv.com/newspaper_the_rimont_pro/the-rimont-header/

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