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Catalin
tagDiv Staff

Hello ORKUT IŞIKALP,

PLEASE UPDATE THE THEME TO 8.8.2 via FTP way according to our documentation from here -> https://forum.tagdiv.com/install-via-ftp/

Thanks for your understanding!

Simion C.
tagDiv Staff

Hi,

Try to deactivate all you plugins, leave only the theme provided plugins active. If you can’t access the the admin plugins screen, disable theme by FTP
https://www.wpbeginner.com/plugins/how-to-deactivate-all-plugins-when-not-able-to-access-wp-admin/
Also be sure to check the theme requirements here
https://forum.tagdiv.com/requirements-for-newspaper/
Theme supports PHP versions up to 7.2, 7.1 or so would be best.

Also check some other similar topics online, like these ones
https://docs.presscustomizr.com/article/196-warning-cannot-modify-header-information-header-already-sent-by
https://www.hostinger.com/tutorials/fix-warning-cannot-modify-header-information-headers-already-sent

Thanks

Simion C.
tagDiv Staff

Hi,

That is a common issue with WordPress, there are many topics about it all over the internet. The easiest thing to do when encountering it, is to update the plugin by FTP. Unzip it and upload it in the plugins folder, in your WordPress install
https://www.wpbeginner.com/beginners-guide/how-to-manually-update-wordpress-plugins-via-ftp/

Thanks

avenlylane
tagDiv Member

How to I get to the ftp and delete them? I have bought 3 of your themes recently and can not get the plugins to work on any of them.

Thank you.

ctoweett
tagDiv Member

Extract the zip file you downloaded from ThemeForest and look for Newspaper.zip inside the newspaper-rtf folder you just extracted and upload that one instead, preferably through FTP https://forum.tagdiv.com/install-via-ftp/

Lecache
Participant
#0

Hello,

I uploaded my newspaper theme website on my ftp, and installed the database. Homepage is working, but when trying to access WP-ADMIN page, this message shows up (i activated DEBUG MODE):

Warning: Cannot modify header information – headers already sent by (output started at /home/licra/www/wp-config.php:1) in /home/licra/www/wp-includes/pluggable.php on line 1219

Help please, website is currently not working 🙁

Thank you

Simion C.
tagDiv Staff

HI,

You could try to deactivate the plugins by FTP, to try and eliminate the server error and gain access to the admin panel
https://www.wpbeginner.com/plugins/how-to-deactivate-all-plugins-when-not-able-to-access-wp-admin/

Check the theme requirements, insufficient resources could cause all kinds of problems
https://forum.tagdiv.com/requirements-for-newspaper/
The WP memory parameter can be set as high as possible, this solved this kind of issue for other users.
Let us know what you find.

Thanks

Catalin
tagDiv Staff

Hi Lukas,

You should customize it yourself via FTP way, as you can see here -> https://www.screencast.com/t/68vuUqH1TKy Also, you should use the Inspector browser like this -> https://forum.tagdiv.com/create-custom-code-using-the-browsers-inspector/

Thanks for your understanding!

MOKANA
tagDiv Member

If I recall correctly, the steps to upgrade this via FTP are the followup:

1) backup
2) download Newspaper ZIP
3) Unzip which gives you a Newspaper.Zip file
4) unzip the NewsPaper.zip file which creates a local Newspaper folder
5) Delete existing Newspaper folder on server
5) FTP the newly created Newspaper folder to server over writing the existing Newspaper Folder

Steps enumerated above correct?

Catalin
tagDiv Staff

Hello MOKANA,

The Social Counter should work as properly because it was fully tested and returns well results. Make a full backup to your database and then, update the theme via FTP way, clear all the caches and check the results. Clear all the caches and also, use only our tested plugins if you want to achieve better theme’s results.
If the problem is still there, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further investigate it closer to your setup page. Provide there the link to this conversation so we can quickly identify you.

Thanks for your understanding!

Catalin
tagDiv Staff

Hello gopereyra,

Try to install the theme via FTP way according to our documentation from here -> https://forum.tagdiv.com/install-via-ftp/ -> https://forum.tagdiv.com/requirements-for-newspaper/

Thanks for your understanding!

Catalin
tagDiv Staff

Hi,

Please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further investigate it closer to your setup page. Before sending us this email, make sure that you have installed the latest version of the theme via FTP way, all of the required plugins have been updated and all of the untested plugins have been removed. Please provide the link of this conversation so we can quickly identify you.

Thanks for your understanding!

Catalin
tagDiv Staff

Hello TFM,

I’m sorry to hear this from you! Notice that we are here to help you! First of all, please make sure that your theme installing was made via FTP way, according to the following documentation from here -> https://forum.tagdiv.com/install-via-ftp/ Check your system status requirements to be increased according to the following useful guide from here -> https://forum.tagdiv.com/system-status-parameters-guide/ -> https://forum.tagdiv.com/requirements-for-newspaper/ Remove all of your old plugins and then install them from the theme’s packet, remove all of the untested plugins, clear all the caches and check the results. We recommend being active only TD Composer without Visual Composer to avoid problems.
Also, if the problem is still there, please let us know and also, you should send us an email at contact@tagdiv.com with your log-in information (wp-admin) and CPanel access so we can investigate it closer this case.

Hope this helps!

Thanks for your understanding!

SMNBLOG
Participant
#0

Hello,

when I try to create a new page and I try to edit it in TAGDIV COMPOSER using the blue button that appears in the new page settings a Blank page appears. What can I do?
I already tried to uninstall/reinstall the plugin and also the theme with FTP.
Thank you for the help

Simion C.
tagDiv Staff

Hi,

What exactly do you mean? the whole website is blank, empty? Are there any errors in the console? Please check with your hosting, something must have happened with the website.

You could try to deactivate all plugins by FTP, this may solve the problem
https://www.wpbeginner.com/plugins/how-to-deactivate-all-plugins-when-not-able-to-access-wp-admin/

Also be sure to check the theme system status panel and carefully read the requirements guide
https://forum.tagdiv.com/requirements-for-newspaper/

Thanks

Simion C.
tagDiv Staff

Hi,

Try to reinstall the theme, by FTP would me most recommended and reliable
https://forum.tagdiv.com/install-via-ftp/
Make sure the theme requirements are met. Also contact your hosting provider to ask them to check why there are internal server errors. There could be error logs mentioning the cause.

Catalin
tagDiv Staff

Hello Oğulcan Özügenç,

Please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further investigate it closer to your setup page. Provide there the link to this conversation so we can quickly identify you. Also, provide there the full FTP access and CPanel for more further investigations.

Thanks for your understanding!

Catalin
tagDiv Staff

Hi George,

Please send us an email at contact@tagdiv.com with your log-in information (wp-admin) and FTP, CPanel access so we can take a closer look. Also, you should provide some useful screens with the error and when exactly you get this error.

Thanks for the message!

Catalin
tagDiv Staff

Hello cgmyr,

Please contact us on our email address at contact@tagdiv.com and provide a link to your site and wp-admin (login information and admin rights) so we can log in and investigate. Please also include a link to this conversation so we can identify you. Also, you should provide your FTP access and CPanel.

Thank you!

Catalin
tagDiv Staff

Hello aliceadenise,

Please notice that our theme works as expected if it was correctly installed. Please try again and install the theme via FTP way, clear all the caches and check the result. For more information, please check our documentation from here -> https://forum.tagdiv.com/requirements-for-newspaper/
After this, if the problem is still there, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) and CPanel access so we further investigate it closer your setup page.

Thanks for your understanding!

Catalin
tagDiv Staff

Hi jksmith,

Please update the theme to the latest version of it which is 8.8.2 via FTP way, clear all the caches and check the results. Before theme updating, we strongly recommend doing a full backup to your database to avoid losing all of your data. Also, if you are using some untested plugins, try to disable all of these, clear all the caches and check the results.

Thanks for your understanding!

Simion C.
tagDiv Staff

Hi,

Check the permissions on the uploads folder, that could be the cause
http://www.wpbeginner.com/beginners-guide/how-to-fix-file-and-folder-permissions-error-in-wordpress/

Also be sure to check the theme requirements
https://forum.tagdiv.com/requirements-for-newspaper/

Then try installing the demo you want again while having all other plugins deactivated, leave only theme plugins active.
If there still is a problem, please send us an email at contact@tagdiv.com and provide admin login information, as well as FTP or cPanel access if possible. We will take a look.
Also include a link to this topic in the email.

Thanks

Bogdan B.
tagDiv Staff

you cna edit the file from the editor or with the file transfer section of your cpanel or ftp. There are multiple ways you can edit a theme file on your server

Thank you!

Edward
tagDiv Member

1. Дочерняя тема уже включена в архив.

A sample child theme is available in the /code/ folder in the package that you downloaded from Themeforest.

Вам нужно её распаковать, скопировать по ftp на хостинг в соответствующую папку и активировать в панели управления Вордпресс.

Более подробно читайте внимательно в документации: https://forum.tagdiv.com/the-child-theme-support-tutorial/

2. Все настройки Темы и Custom CSS хранятся в базе MySQL вашего хостинга, поэтому ничего никуда импортировать не надо.

Alexandr Andriitsev
Participant
#0

Hello, team!

1. What plugin can you recomend to create a child theme?

As i understand now you provide a possibility to collext own ahild theme, but then I could not understad how to start to do that.

2. Aftrer updat the them via ftp as I undesrats now I has to import all theam settings as well as custom css?

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