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Hello masterskg,
Make a new fresh install via FTP way and also, ensure that all of the plugins have been updated to the latest version of it. Also, if you are using some untested plugins, disable all of them, leave just to active only the plugins that come bundled with the theme core files, clear all the caches and check the results. This plugin has been fully tested and should work as expected.
Thanks for the message!
Hello videomaker,
Please make sure that you have fully update your theme via FTP way, inclusive the main plugins from the theme in order to achieve best theme results. Try to update again after you have downloaded the latest packet from Theme Forest and check the results. Should work as expected, without any errors. I have tested on my side and works properly.
Thanks for the message!
Hello a h,
Make sure that you have correctly made your theme update via FTP way according to our documentation, check your system status to be increased. If the problem is still there, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect it closer your setup page. Provide there the link to this topic so we can quickly identify you.
Thanks for the message!
Hello SanderW013,
Try to make a new clean install from scratch via FTP way because this is the surest method in this case. Clear the old version and install the latest one and check the results. I have tested on my side and the breadcrumbs seem to work as expected.
Thanks for your understanding!
never mind it worked when i used FTP to upload the theme themeforest-5489609-newspaper-wordpress-theme.zip
Is this the one themeforest-5489609-newspaper-wordpress-theme.zip
I tried doing that and it still didn’t work correctly either by FTP or standard Theme install function in WP?
What am I doing wrong?
Thanks
Hello shorter126,
Make sure that you have complete install the theme via FTP way because this is the surest method in this case. Make sure that your system status parameters are correctly increased according to our documentation here -> https://forum.tagdiv.com/system-status-parameters-guide/
Hope this helps!
Thanks for the message!
Hello akseleran,
Please check if your system status is increased according to our documentation here -> https://forum.tagdiv.com/install-via-ftp/ Most likely, your PHP memory has exhausted and that’s why you cannot save anything.
Thanks for your understanding!
I have disable all the plugins, clear all caches, and use install the theme via FTP but still the same problem.
Also i have experienced that i working perfectly on Localhost but once i uploaded it to the liveserver then the problem begins. I start thinking i there any problem with theme activation or not?
Hello videomaker,
This update should not break the theme or something else, sorry! Make sure that your update has been completed via FTP way according to our documentation here -> https://forum.tagdiv.com/install-via-ftp/ Clear all the caches and check the results. Also, disable all of the untested plugins if you are using something like this.
Thanks for your understanding!
Hi,
No replacement is needed for the default child theme, the issue was with theme multi-purpose plugin. It was fixed in version 8.5.1, provided yesterday. Download and install this version if you did not already
– https://forum.tagdiv.com/install-via-ftp/
Make sure the multi-purpose plugin is active and test with the child theme active as well. There should not be any problems. We have made many tests and everything is working in our tests.
Thanks
Hello aminudidat,
Ensure that you have installed the latest theme version via FTP way because this is the surest theme method, in this case, check your system status parameters to be increased according to our documentation here -> https://forum.tagdiv.com/system-status-parameters-guide/ Most likely, your PHP memory has exhausted and that’s why nothing renders. Also, if you are using some untested plugins, try to disable all of these, clear all the caches and check the results. If you are using the child theme, try to switch to the main theme and check. If the problem is still there, please let us know.
Hope this helps!
Thanks for the message!
Hello Claudia,
Make sure that your theme installing has been made via FTP way and then, check your system status parameters to be increased according to our documentation here -> https://forum.tagdiv.com/system-status-parameters-guide/
Hope this helps!
Thanks for your understanding!
Hi,
@MitchyBoy Please follow this guide concerning the theme update methods
– https://forum.tagdiv.com/how-to-update-the-theme-2/
The FTP method is usually recommended when updating.
Thanks
Hi,
The path the errors specify does not seem to be valid. Please try and reinstall the theme by FTP using this guide
– https://forum.tagdiv.com/install-via-ftp/
Then clear all caching and check if the issue is still present. Let us know the results.
Thanks
I reinstalled the the new version of Newspaper and plugins all work now!!! I did this via FTP. Clear the cache – all good now. Thanks Team tagDiv.
Yes it has been fixed. I reinstalled the the plugins via FTP all works now. Thank You Team!!!
In addition to the above, just found that I can’t access the ADs section of the Theme Panel.
System Status is above and beyond what’s needed…and I had FTP uploaded the update.
Will I need to reinstall anew?
Hi,
Yesterday I updated the theme to the 8.5 and when I wanted to add a RAW html I couldn’t edit the text. Went here to the support and read on another topic about the same problem and the advise given was to install the theme via FTP (I did it through the wordpress), up date the plug-ins and clear the cache. I did all that and now I can’t even open TD Composer editor on the page.
I don’t no what went wrong.
I just noticed the appearance of about 10 jpg pics in my media library that I did not upload. They are not attached to any post, are located in the uploads folder (and not the month-specific folder like other media files) and are not linked to any user. There appears to be no other ill effects from their presence but the result of deleting permanently is that they appear to return in duplicate. Attempts to remove via FTP also failed.
A quick internet search for the file names reveals several other websites hosting these files and the one thing they have in common is the Newspaper theme.
A search of my website files revealed these could be placeholder images used by the TagDiv Multi-Purpose plugin (hence TDM prefix in the filename).
Please confirm this is just a sloppy implementation of the TagDiv Multi-Purpose plugin and users need not be concerned and waste a lot of time researching what otherwise appears to be a parasitic exploit.
Hello Numaphon,
Please use the FTP method to update the theme according to our documentation here
-> https://forum.tagdiv.com/install-via-ftp/ Clear all the caches and check the results.
Hope this helps!
Thanks for the message!
Hello ihora,
Please try to make a new clean install from scratch via FTP way and also, replace the td multi-purpose plugin with this plugin from here -> http://cdn.tagdiv.com/wp-content/uploads/2017/12/td-multi-purpose.zip
Hope this helps!
Thanks for the message!
Hi,
That is unusual. Maybe the theme did not install properly. Please try and reinstall then theme manually
– https://forum.tagdiv.com/install-via-ftp/
Also check the theme system status and make modifications to the parameters mentions in this guide if necessary
– https://forum.tagdiv.com/system-status-parameters-guide/
You could ask your hostingn provider to make them for you, they might have a recommended method for this. Then check if everything works as intended.
Thanks
Hello idazamp,
Please keep in mind that before that the latest version of the theme to be released, it has been fully tested and we have not encountered this kind of error, sorry! Most likely, this errors happened due to a bad installing of the theme, sorry! Try again to re-install the theme via FTP way, remove all of the untested plugins, clear all the caches, purge all CDN files if you are using something like this and check the results.
Hope this helps!
Thanks for your understanding!
Hello Maryam,
First of all, ensure that you are using the latest version of the theme installed via FTP way, remove all of the untested plugins if you are using something like this, clear all the caches and check the results. Most likely, your PHP memory has exhausted and that’s why you cannot say anything. Also, if you like and if you want to use that demo, you simply import it from Theme panel, according to our documentation here -> https://forum.tagdiv.com/installing-demos/ Also, if you have your content you should import it without dummy data because the theme will recognize all of your content which has been loaded into your database. Before each theme install or update, the full backup is fully required to be made to avoid losing your data.
Hope this helps!
Thanks for your understanding!
