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Hello,
These are the methods how you can install the theme
Install via WordPress -> https://forum.tagdiv.com/install-via-wordpress/
Install via FTP -> https://forum.tagdiv.com/install-via-ftp/
If you have installed a Pro Prebuilt Website, then these settings are for Standard Prebuilt Websites, create without Cloud Templates.
These changes apply for example only when you use the standard header/footer templates (and other standard templates) from Theme Panel (not a cloud template) => https://www.screencast.com/t/4gApdblBu8 -> https://www.screencast.com/t/m1vrJsvHM
You need to edit the page with tagDiv Composer to make changes, like in this is a video https://www.youtube.com/watch?v=HXQQygkCCJo<a
If you have other questions you can ask us.
Hope this helps you!
Also, please note that at the moment the Support team is not 24/7 available. We answer the topics from Latest to Newest Monday – Friday from 08:00 AM to 05:00 PM GMT+2
Thank you!
Hello,
You are probably uploading the whole theme package. You have to upload only the theme zip file, not the whole package which contains other items
– https://help.market.envato.com/hc/en-us/articles/202821510-Theme-is-missing-the-style-css-stylesheet-error
Install via WordPress -> https://forum.tagdiv.com/install-via-wordpress/
Install via FTP -> https://forum.tagdiv.com/install-via-ftp/
Requirements for Newspaper => https://forum.tagdiv.com/requirements-for-newspaper/
After installing the theme and activating it you will find in the Prebuilt websites all the theme demos and you can import whatever demo you want => https://www.screencast.com/t/6rf5g0Dxc0K
Thank you!
Currently, we are running Newspaper 9 and will like to upgrade to Newspaper 10. How can we trace someone who is versatile with installing Newspaper 10 and can log in to the server via FTP to resolve issues if necessary?
Hello,
You are probably uploading the whole theme package. You have to upload only the theme zip file, not the whole package which contains other items
– https://help.market.envato.com/hc/en-us/articles/202821510-Theme-is-missing-the-style-css-stylesheet-error
Install via WordPress -> https://forum.tagdiv.com/install-via-wordpress/
Install via FTP -> https://forum.tagdiv.com/install-via-ftp/
Requirements for Newspaper => https://forum.tagdiv.com/requirements-for-newspaper/
After installing the theme and activating it you will find in the Prebuilt websites all the theme demos and you can import whatever demo you want => https://www.screencast.com/t/6rf5g0Dxc0K
Thank you!
Hello, @fzslbsh,
You are probably uploading the whole theme package. You have to upload only the theme zip file, not the whole package which contains other items
– https://help.market.envato.com/hc/en-us/articles/202821510-Theme-is-missing-the-style-css-stylesheet-error
Install via WordPress -> https://forum.tagdiv.com/install-via-wordpress/
Install via FTP -> https://forum.tagdiv.com/install-via-ftp/
Let me know the results!
Thank you!
Hi, I have updated my core WP to 5.7 and since then started getting the following error:
Warning: ftp_fget() expects parameter 1 to be resource, null given in /code/wp-admin/includes/class-wp-filesystem-ftpext.php on line 146
If I deactivate tagDivComposer plugin the error hides.
Website URL
YouTube Video demonstrating the issue
Hi Anamaria,
Thanks for the reply. I have linked my website and the YouTube link. Basically its a glitch as the menu is the sidebar navigation one which should be there in Mobile version of the website. I disabled all the plugins, imported and deleted child theme, and purged cache multiple times. It’s sometimes too easy to recreate and other times it is easy.
I deleted the theme and FTP a new one and even checked my database.
Can you please help me with it?
Here are the links:-
https://www.heapooh.com/
Thanks in Advance.
I am looking forward to hearing.
Regards,
Anshul Nischal
Hello @RichardWachtel,
According to this message the folder already exists, you need to delete that folder manually using FTP/cPanel, after that install the plugin from Newspaper plugins => https://www.screencast.com/t/WLy01lbc
Thank you!
Hey
WP Super Cache shows error after installing
Error: Configuration file wp-content/wp-cache-config.php is missing. Please reload the page.
Warning! You may not be allowed to use this plugin on your site.
The file wp-content/advanced-cache.php was created by another plugin or by your system administrator. Please examine the file carefully by FTP or SSH and consult your hosting documentation.
If it was created by another caching plugin please uninstall that plugin first before activating WP Super Cache. If the file is not removed by that action you should delete the file manually.
If you need support for this problem contact your hosting provider.
Cannot continue… fix previous problems and retry.
Hello,
Please make sure that the theme install was done correctly
Install via WordPress -> https://forum.tagdiv.com/install-via-wordpress/
Install via FTP -> https://forum.tagdiv.com/install-via-ftp/
Also, please make sure you have added the limit also in your wp-config.php file, in config is WP_MEMORY_LIMIT not PHP Memory Limit (there is a typo, sorry) – https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps; make sure that the theme is activated and you use an SSL plugin for HTTPS.
Also, if you have other plugins activate, please disable them and see if the problem persists.
If there is still a problem, please let me know, also provide some screenshots and some more details.
Thank you!
We have been running a number of our WordPress site on our Windows server for some years now. Just installed the Newspaper/Video News theme and Super Cache and it is giving me msg:
“Warning! C:\inetpub\wwwroot\metals.onlineinvestmentconference.com/wp-content is writeable!
You should change the permissions on C:\inetpub\wwwroot\metals.onlineinvestmentconference.com/wp-content and make it more restrictive. Use your ftp client, or the following command to fix things: chmod 755 C:\inetpub\wwwroot\metals.onlineinvestmentconference.com/wp-content/
This page explains how to change file permissions.”
Since we are not on Linux server, we can’t change using Linux commands.
Can we make this theme work properly hosted on Windows? Like I say, we run a number of sites using WordPress on Windows no problem.
Ideas?
Dear Sirs,
I found new ERRORS in my WP Admin Panel as hereunder,
Warning: fopen(/tmp/td-composer-8WtNdN.tmp): failed to open stream: Disk quota exceeded in /home/digitals/public_html/glamour.business/wp-admin/includes/class-wp-filesystem-ftpext.php on line 139
Warning: unlink(/tmp/td-composer-8WtNdN.tmp): No such file or directory in /home/digitals/public_html/glamour.business/wp-admin/includes/class-wp-filesystem-ftpext.php on line 142
Please try to assist.
Trilochan Bhattacharya
Hi
ADS ARE NOT LOADING ON AMP PAGES,
MY WEBSITES AMP PAGES ENDING WITH =1.
please give solutions, FTP details, and login details already you have.
I have a problem, my homepage broken.
terazbiznes.pl
I did the update to 10.4, activated mobile plugin and apm, then found the homepage not working.
I turned the amp off, it didn’t help.
I did downgrade to 10.3.9.1, it didn’t help.
where could the problem be?
I sent login to ftp and database to tagdiv support
Regards
Hi topmagazin,
I tried to update all manually as describet ( I thing better thing),
but this time, for first time, at the end of process I had a blank page with a wordpress notice “fatal error, see how to do debug…” o something like that..
I come back via ftp and with backup site goes back to work..
According to you why this thing happended?
Thank you
Hello !
99% In this case there is a different solution for this issue.
Please contact us via email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.
Thank you !
After updating to 10.4 in a test environment a number of errors occurred. For example, TD Composer was no longer working and messing up all pages with shortcodes.
I did some testing and found out that the problem seems to be the theme’s internal update process. Following the instructions for manual update given here: https://tagdiv.com/update-newspaper-theme everything works fine. It looks like the update routine is not deleting or replacing all the files.
If you are facing issues try this:
- Delete all files from theme folder (wp-content/themes/Newspaper/) via ftp or cpanel.
- Download Installable WordPress Theme from envato
- Unzip and upload the new files to theme folder via ftp or cpanel
- Login to theme panel and update and activate the required plugins
- Clear Cache
Hope that helps
Regards
Hello @AJCF!
Please contact us via email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.
Thank you!
The menu in the mobile does not work.
Site: https://pomere.info
Screen: http://joxi.ru/vAWvJ0aUOZB3e2
Site login and FTP, sent to you from mail perse7polis@yandex.ru to mail contact@tagdiv.com.
Please help me.
Hi,
Thanks for the reply.
I tried reinstalling wordpress via cpanel, and then installed the theme via FTP.
I updated the wp-config.php file so that the WP_MEMORY_LIMIT was at the correct value. After configuring all of the settings, the “system status” reads all green ticks again.
I then installed the CLASSIC BLOG PRO pre-build website. However, the same error occurred, stating “tagDiv Importer detects that your server is not properly configured.”
If you visit the webpage now, you can see what it looks like:
konomaru.com
It’s blank, with a few elements around the top.
Any advice/help would be much appreciated. (I’ve gotta head to head, so if you happen to reply I’ll be able to read it in the morning!)
Thanks in advance.
Hello,
Please make sure that the theme install was done correctly
Install via WordPress -> https://forum.tagdiv.com/install-via-wordpress/
Install via FTP -> https://forum.tagdiv.com/install-via-ftp/
Also, please make sure you have added the limit also in your wp-config.php file, in config is WP_MEMORY_LIMIT not PHP Memory Limit (there is a typo, sorry) – https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps; make sure that the theme is activated and you use an SSL plugin for HTTPS.
Also, if you have other plugins activate, please disable them and see if the problem persists.
If there is still a problem, please let me know, also provide some screenshots and some more details.
Thank you!
I’ve contact you via email at contact@tagdiv.com and provide the following:
– wp-admin URL and credentials
– ftp url and credentials
– A link to this topic in order to identify you
Please help me to take a look ASAP.Thanx very much.
Hello Bettina, thanks for your reply.
Perhaps yesterday, due to fatigue, I did not explain myself correctly.
Exactly for what is wrote on the reference page ( https://forum.tagdiv.com/topic/action-required-please-read-how-to-update-to-the-newspaper-theme-v-10/ ) I installed the “standard pack” plugin BUT it doesn’t work. All the shortcodes were broken. Maybe because I’ve tryed to update from version 8 to 10?
And, as I’ve wrote yesterday, I have used an FTP client to update all the files.
All the requirements are Ok.
Obviously I’ve done a security backup but the site is quite big and it’s not so easy to do a backup and a rollback.
Yesterday I’ve wrote in this “support blog” just because I’ve no solution: following the standard instructions the site broke up. And I have had to rollback it.
This is a site made years ago by a third person that now I have to manage.
This site is a large one, with a 1,2giga of database and a lot of documents and files.
The site has installed an old version of your theme. I’ve asked the client to buy the licens to upgrade it but it seems not to work.
Could you please give me a suggestion?
Please read again what I wrote.
1. I miss the header, for what reason is unknown.
2. I only edited one page / membership fee, that’s all. At one point, TagDiv was unable to load.
I will repeat:
– I turned off all plug-ins
– I updated the topic (manually)
– I refreshed WordPress.
– I checked the PHP version.
– We do not use cache because of ADS Rotate.
To cut a long story short: I tried everything I know, read your instructions, but to no avail
Today at 1pm we have a high-ranking event, and we expect many to open the link. We need you Header (logo and menu)
Please take another look at what is with TagDiv. Can we leave you FTP data or. Wp-admin.
I am asking for a quick response because we are in an emergency situation today. Thanks!
Today I’ve tried to update my client’s site with the updated licenses (purchased by him) but I’ve got a lot of problems.
First of all, all the old shortcodes doesn’t work, even if I’ve installed and activated the “Standard Pack” plugin.
After that, all single articles show a “tdi api base” error. All the files has been updated via FTP.
Even if I’ve imported the configurations of the theme (previously exported) they doesn’t seem to work and the wpheader and wpfooter were broken.
A total disaster.
Now we have restored everything. But it’s a hard duty because the site have a 1.2G dbase.
Any idea or solution?
On single pages the errors was: “wp_booster error: td_api_base:get_key : a component XYZ is not set.”
This error repeated for 6 different elements ( all beginning with the string td_api_base: )
