- NewsmagInstall via FTP
- NewsmagNewsmag documentation
- NewsmagInstall via WordPress
- NewsmagHow to update the theme
Hi,
This can be a plugin conflict, please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.
If the problem persist, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.
Thanks
Hi,
You need to delete the theme with all the plugins and reinstall the theme via FTP way according to our documentation from here -> https://forum.tagdiv.com/newsmag-install-via-ftp/
Thank you!
Hello !
Send us an email at contact@tagdiv.com and provide admin login, also cPanel or FTP if possible. Please include a link to this topic in the email.
Thank you !
Hello !
Send us an email at contact@tagdiv.com and provide admin login, also cPanel or FTP if possible. Please include a link to this topic in the email.
Thank you !
Hi
I noticed while uploading the new version 9.7.3 “Newspaper” folder via SFTP that the total number of files in the “Newspaper” folder is now only 100+, whereas in the earlier version it was over 1700. Is that right? I hope I did not make any mistake!
hi,
Please send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.
Thank you!
Hello Vlad,
I can no longer access to wp-admin… I only can make changes by FTP.
Hello !
It could be a security setting, module or firewall, as in this case where the theme panel was not saving any settings
– https://forum.tagdiv.com/topic/cant-save-theme-options-2/
If you already checked or tried these, we could take a look. Send us an email at contact@tagdiv.com and provide admin login, also cPanel or FTP if possible. Please include a link to this topic in the email.
Thank you !
I want to install rev slider which I got in the Newspaper theme package. But the problem is that everytime I want to install it through wordpress plugin tab I get error 524 : A timeout error occured and if I try it via FTP client then it just won’t be uploaded. I waited for whole 2 hours for the upload but still it doesn’t. I get this message in Filezilla Connection timed out after 20 seconds of inactivity
Error: File transfer failed after transferring 65,536 bytes in 20 seconds.
Please help
Hi,
Please make sure that WP Debug is set on false like in our documentation -> https://forum.tagdiv.com/requirements-for-newspaper/
If the problem is still there, please delete( delete the theme, theme plugins too, do not override ) the current version of Newspaper that you have and download again the last version from themefores and reinstall it.
If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.
Thank you!
You need a backup and restore with FTP the theme and the plug ins 😉
Dear tagDiv team,
I am trying to re-create one of my web pages with the use of tagDiv Composer (the page was previously created with WPBakery Page Builder, and it’s layout is broken now pretty badly).
On that page I need some rows to be different for mobile and desktop versions. One solution I can think of is to simply create both versions of the rows and only show one of the rows for mobile and the other one for desktop.
With WPBakery Page Builder I could do that by clicking on a row (column), then Responsive settings, and then ticking the ‘Hide’ checkbox next to the corresponding platforms, like this:
How can I achieve the same functionality with tagDiv Composer?
The only alternative solution I can think of is to use custom CSS with @media queries.
Thank you for all your work,
and looking forward to your advice.
Eric
Hi,
Please make sure that all the settings are as in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.
Thanks
Hi,
Please send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.
Thank you!
Hello !
We are sorry for your inconvenience !
It is mandatory to delete all what was left from the older version before intalling this update. Overwriting the files would cause a lot of problems and maybe you’ve missed something while deleting the old files. Have you checked the plugins to be deleted too ? If you are certain that you have installed the updates correctly by deleting all of the older versions and made a clean install from scratch please contact us via email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.
Also take a look at our documentation about installing the theme and plugins: https://tagdiv.com/how-to-install-plugins-and-update-plugins/ ; https://tagdiv.com/how-to-install-newspaper-theme/
Thank you !
Help! After updating to 9.7.3 on the website all titles were gone.
How to fix the situation? Tried to disable and enable this theme. Also tried to reinstall on ftp – does not help. On all other themes title works correctly.
site: https://nmgazeta.ru
Hi,
I have checked on my website with that header style 4 and it seems to return good results. Make sure if you have correctly installed the theme according to our documentation from here -> https://forum.tagdiv.com/install-via-ftp/ via FTP way, check the system status parameters to be increased accordingly to our guide from here -> https://forum.tagdiv.com/system-status-parameters-guide/ and also, check the PHP version to be minimum 7.0, something like this. Also, remove all of the untested plugins, clear all the caches, purge CND files and check the results.
Hope this helps and let us know how it goes!
Thank you!
Hi,
Please provide your website URL so I can take a closer look over that section. Ensure that you have correctly installed the theme via FTP way, remove all fo untested plugins, clear all the caches and check the results.
Thank you!
Hi,
In major cases, this error happens due to the wrong theme installing. First of all, please make sure that you have correctly installed the theme via FTP way, according to our documentation from here -> https://forum.tagdiv.com/install-via-ftp/ Also, check the system status parameters to be increased according to our guide from here -> https://forum.tagdiv.com/requirements-for-newspaper/ If you have an old PHP version, you should try to update it to a new version, like 7.1 or 7.2. If you cannot change it you need to request this to your hosting provider.
Hope this helps and let us know how it goes!
Thank you!
Hello !
We are sorry for your inconvenience !
It is mandatory to delete all what was left from the older version before intalling this update. Overwriting the files would cause a lot of problems and maybe you’ve missed something while deleting the old files. Have you checked the plugins to be deleted too ? If you are certain that you have installed the updates correctly by deleting all of the older versions and made a clean install from scratch please contact us via email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.
Also take a look at our documentation about installing the theme and plugins: https://tagdiv.com/how-to-install-plugins-and-update-plugins/ ; https://tagdiv.com/how-to-install-newspaper-theme/
Thank you !
If I go to install via FTP
1) Should I delete the old newspaper theme file
2) Add the new file via the FTP
and what about the plugins? Should I need to delete the old one and install all the plugins individually or not?
Second time that I have tried to update to the latest version of Newspaper. It has been hell. After changing settings in my PHP I was able to upload the theme successfully. I had deleted the old Newspaper theme files, even went into file manager and deleted some old files from there. I renamed the themes folder and got a bunch of error messages. I renamed the Plug-ins folder with no success. Otherwise I just get a blank white screen. I currently have another theme running just so there is something to look at, but it’s not pretty. I activated the Debug file and got this in the log file:
28-May-2019 01:35:32 UTC] PHP Warning: require_once(header/ads.php): failed to open stream: No such file or directory in /home/vzbujfc1chle/public_html/wp-content/plugins/td-composer/legacy/Newspaper/parts/header/header-style-4.php on line 27
[28-May-2019 01:35:32 UTC] PHP Fatal error: require_once(): Failed opening required ‘header/ads.php’ (include_path=’.:/opt/alt/php70/usr/share/pear’) in /home/vzbujfc1chle/public_html/wp-content/plugins/td-composer/legacy/Newspaper/parts/header/header-style-4.php on line 27
[28-May-2019 01:40:26 UTC] PHP Warning: require_once(header/ads.php): failed to open stream: No such file or directory in /home/vzbujfc1chle/public_html/wp-content/plugins/td-composer/legacy/Newspaper/parts/header/header-style-4.php on line 27
[28-May-2019 01:40:26 UTC] PHP Fatal error: require_once(): Failed opening required ‘header/ads.php’ (include_path=’.:/opt/alt/php70/usr/share/pear’) in /home/vzbujfc1chle/public_html/wp-content/plugins/td-composer/legacy/Newspaper/parts/header/header-style-4.php on line 27
[28-May-2019 01:40:53 UTC] PHP Notice: Undefined variable: post_type in /home/vzbujfc1chle/public_html/wp-content/plugins/all-in-one-seo-pack/aioseop_class.php on line 4249
[28-May-2019 01:40:53 UTC] PHP Warning: require_once(header/ads.php): failed to open stream: No such file or directory in /home/vzbujfc1chle/public_html/wp-content/plugins/td-composer/legacy/Newspaper/parts/header/header-style-4.php on line 27
[28-May-2019 01:40:53 UTC] PHP Fatal error: require_once(): Failed opening required ‘header/ads.php’ (include_path=’.:/opt/alt/php70/usr/share/pear’) in /home/vzbujfc1chle/public_html/wp-content/plugins/td-composer/legacy/Newspaper/parts/header/header-style-4.php on line 27
This is what shows up on the home page with the Debug file active:
Warning: require_once(header/ads.php): failed to open stream: No such file or directory in /home/vzbujfc1chle/public_html/wp-content/plugins/td-composer/legacy/Newspaper/parts/header/header-style-4.php on line 27
Fatal error: require_once(): Failed opening required ‘header/ads.php’ (include_path=’.:/opt/alt/php70/usr/share/pear’) in /home/vzbujfc1chle/public_html/wp-content/plugins/td-composer/legacy/Newspaper/parts/header/header-style-4.php on line 27
The site is experiencing technical difficulties.
I also got this message, but I cannot remember where it came from as I have been going crazy researching and changing settings for many hours:
[27-May-2019 13:25:42 UTC] PHP Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 77845176 bytes) in /home/vzbujfc1chle/public_html/wp-content/plugins/wordfence/vendor/wordfence/wf-waf/src/lib/rules.php on line 1601
I have uploaded the theme 3 times. The third time I did it via FTP and nothing has changed.
I have run out of search options on Google in trying to find a solution. I did a search in this forum with not much luck.
Does anyone have any ideas?
John G
https://MrElectrician.TV
Hi,
Please notice that before each theme updating, we strongly recommend making a full backup to your database to avoid losing all of your data. After you have made this, you can update the theme via FTP way, according to our documentation from here -> https://forum.tagdiv.com/system-status-parameters-guide/
Thank you!
Hi,
If you’ve checked all of the above steps and nothing worked for you, please send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.
Thank you!
Hi,
You can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look to this problem. Include a link to this topic in the email.
Thanks
