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FarrahGillani
tagDiv Member

OK, I have tried to update the plugin; I have updated the theme, but I still don’t have version 4.12. Where is the zip file with the visual composer plugin so I can install it? So confused and I have read the instructions, but I get stuck where it says:
‘4. Select the Newspaper\includes\plugins\js_composer.zip file, press Open’
Where is this???

Andrei L.
tagDiv Member

Hi

1. Is not required to install demo with content, you can only import the settings is that is what you want. For more details about our demos please check this link: https://forum.tagdiv.com/installing-demos/
2. No, can ignore the activation messages as Visual Composer plugin comes bundled with the theme and you don’t need a license key for it.

Thanks!

Catalin
tagDiv Staff

Hello willysawa,

Please notice that this type of plugin is an optional one and it is located in the main folder which you have downloaded from your Account from Theme Forest, like this -> http://screencast.com/t/eRGVDU9uLnWv Please notice that this type of plugin should be installed like as any plugin through ADD plugin, like this -> http://screencast.com/t/wKPBKTXCZx -> http://screencast.com/t/2YyhLzg9x

Thanks for your understanding!

Catalin
tagDiv Staff

Hello Sanalsantiye,

I have checked your source page and I saw that you still have some untested plugins in active mode. Please try to disable all of them, leave just Visual Composer and Mobile Theme plugin to active, clear all your caches and install only the plugins that come bundled with our theme and rule out the conflicting plugins. After this, if your problem is still there, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect your setup page. Also, please provide the link of this topic so we can easily identify you.

Thanks for your understanding!

Catalin
tagDiv Staff

Hello diablo7,

1)Please notice that if you want to have more control in this way, you will have to use the SEO Yoast plugin because the theme does not control it. For more information about Facebook Sharing, please check here -> https://forum.tagdiv.com/facebook-share/ Also, if you are using some untested plugins, please try to disable all of them and install only the plugins that come bundled with our theme and rule out the conflicting plugins. It is possible that if you are using some of these types of plugins, these can interact with the code of theme and cause a lot of unknown issues.

Thanks for your understanding!

theoritiki
tagDiv Member

Thank You! 2 more questions please!
1) If i install one demo, do i have to install content as well? And where can i customize an already installed demo, eg change categories or names?
2) Do i have to activate my visual composer plygin?

Catalin
tagDiv Staff

Hello kevintunis,

Please notice that the Revolution Slider is fully tested with our theme and seems to work as properly. Unfortunately, I do not exactly understand what you mean with “Facebook Slider”. First of all, please ensure that you are using the right version of Revolution Slider which comes bundled with our theme and also, please makes sure if you have fully installed according to our documentation here -> https://forum.tagdiv.com/how-to-install-revolution-slider-v5/ Also, for more information about plugin functionality, please check the plugin’s documentation here -> https://www.themepunch.com/revslider-doc/slider-revolution-documentation/

Thanks for your understanding!

Catalin
tagDiv Staff

Hello cloferba,

I have checked on my side and the Widgets seems to remain there. Please ensure that you are using the latest version of the theme with the latest version of required plugins (Visual Composer 4.12 and Social Counter 4.1), clear all your caches and test it again. Also, if you are using some untested plugins, please try to disable all of them and install only the plugins that come bundled with our theme and rule out the conflicting plugins.

Hope this helps and let us know how it goes!

Thanks.

Bogdan B.
tagDiv Staff

Hello,
The code you see is visual composer shortcodes. Please make sure visual composer is installed and active on your site then clear all caches
Thank you!

willysawa
Participant
#0

How do install speed booster? i cnat find it in my recommended p[lugin

Bogdan B.
tagDiv Staff

Hello,
If this is a multi-site installation, the menus could be restricted on the sub-sites. only on the main site will you be able to create and add menus (possibly) It is the most likely possibility. Please test menus on a default non multi-site platform. It could be a faulty multi-site install or a limitation set for each sub-site or user role. (not from the theme. You can test it also on a wp default theme and see if menus can be changed)
Thank you!

Bogdan B.
tagDiv Staff

Hello,
We have not tested any theme elements outside wordpress. Sorry. The menu is provided by wordpress and our theme only styles is differently. Our theme only works on wordpress installs.
Thank you!

Catalin
tagDiv Staff

Hello neslihanyasar,

Please ensure that you are using the latest version of the theme (Newspaper 7.3) and also, the latest version of the required plugins (Visual Composer 4.12 and Social Counter 4.1) in order to achieve best results. If you are using some untested plugins, please try to remove all of them and install only the plugins that come bundled with our theme and rule out the conflicting plugins.

Hope this helps and let us know how it goes!

Thanks for your understanding!

Catalin
tagDiv Staff

Hello okgo87,

I have checked your website and I saw that you are using an old version of Newspaper (6.7). Please try to update the theme to the latest version of it (Newspaper 7.3) if you want to achieve best results with it. (keep up with our latest updates). Also, please try to disable all the active plugins, leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled with our theme and rule out the conflicting plugins.
For more information about theme update, please consult our documentation and you will have to do the update via FTP because this is the surest method in this regard, according on our recommendation here -> https://forum.tagdiv.com/install-via-ftp/

Hope this helps and let us know how it goes!

Thanks for your understanding!

Catalin
tagDiv Staff

Hello rodrigocarlos,

I have checked some URLs from your website and I saw that some are posted on Facebook and others do not, as an example this one -> http://proddigital.com.br/play/esportes-fitness/q48/como-reduzir-6-cm-de-barriga-em-apenas-40-dias/
Please notice that our theme does not have any influence for your posts when these will should display on Facebook. The theme only takes the link for your posts and puts it on Facebook….For more information about this process, please consult our documentation here -> https://forum.tagdiv.com/facebook-share/
Another thing that could cause this type of issue should be your untested plugins or your additional customizations if you have something like that. Please try to disable all the active plugins, leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled with our theme and rule out the conflicting plugins. Also, if your problem will still persist, you can try to make a new clean install from scratch and install only the plugins that come bundled with our theme.
Please notice that our theme is fully tested with Facebook and as you can see in our demo preview, the Sharing on Facebook work as propelry -> http://demo.tagdiv.com/newspaper/15-grooming-techniques-every-man-needs-to-know/

Thanks for your understanding!

Deleted User
Member
#0

Hi,

I’ve installed the demo content but I don’t know where I can delete the custom background set on specific posts like this one: http://demo.tagdiv.com/newspaper_sport/td-post-scoop-6-pool-expected-to-swell-beyond-a3m-after-10-winners/

The background on this post isn’t the same as the general background. Could you please let me know where I can change it? I’ve deleted the featured image but the background stills.

Thanks

Zuzana
Participant
#0

Hello,
I recently installed NEWSPAPER and I am having problem to display any imagery. I can see them in WP Appearance/Customize preview only.
Do you have any idea what can cause it?

Thank you
Zuzana

dslonski
Participant
#0

Hi,

I have a problem with menu. I can’t set my menu, because a select list is empty. Of course I made a WordPress menu. This is a second install my theme, because I was testing theme in my domain (then I didn’t have this problem) and now we want to start with site on another serwer. Theme is not activated yet, it might be a problem? I am not a main admin on site, but I know that this is a WordPress multisite, maybe it can be a problem? Some plugins? I don’t know, everything else works perfect.

Thanks for help. 🙂

PS: same problem with top and footer menu

http://iv.pl/images/72125000492429065664.jpg

venessakoehn
tagDiv Member

We’re experiencing pagination problems on our site also.
http://washingtonthoroughbred.com

Pagination will work for tagged pages, but not for multiple pages in a category.

For trouble shooting:

1) We deactivated all of the plug-ins and then re-activated them one by one. However, the pagination problem still persists even with all of the plug-ins deactivated.

2) Then, we turned off the Newsmag theme and the pagination worked properly, so it’s looking like there is something with the Newsmag theme that is not allowing the pagination to work.

One suggestion is to uninstall and re-install the Newsmag theme in case something is corrupt.

Do you have any better ideas or fixes?

Thank you in advance for your help!

Bogdan B.
tagDiv Staff

Hi,

The problem mentioned in this topic seems to have been a caching related issue. Right now your post displays the ads properly: http://screencast.com/t/Nu5Nn0b3o
Please make sure you check all cache settings and only use wp super cache and these settings: https://forum.tagdiv.com/cache-plugin-install-and-configure/

Thank you!

yerbol89
tagDiv Member

Please check for any incompatibility between WP 4.6 and wp super cache and the mobile theme.

I delete js compressor and wp-cache. After install this all plugin. But dont work. Mobile theme not load any page my site. I see this problem after install 4.6 version.

Bogdan B.
tagDiv Staff

Hello,

Please use this guide to set wp super cache: https://forum.tagdiv.com/cache-plugin-install-and-configure/ Please make sure everything is set up properly and remove any other plugins exceopt visual composer and wp super cache and then clear all caches from the plugin, server or cdn. Then test again. Let us know if the problem is still there. We will also test this out and check for any incompatibility between WP 4.6 and wp super cache and the mobile theme.

Thank you!

Bogdan B.
tagDiv Staff

Hello,

The author will need a bit of a css fix as the css got changed a bit in the new update but the author name was not updated for it. So until the next theme version please use this CSS code in the mobile theme’s custom code box:
.td-post-author-name div { display:inline; }
Sorry for the inconvenience.
For your second request, we only recommend these settings with wp super cache: https://forum.tagdiv.com/cache-plugin-install-and-configure/

I hope this helps.
Thank you!

Piyush Bandi
Participant
#0

Dear team

I have installed wpglobus plugin to make website multilingual. the theme does not support in the top header menu.

I can use it as widget and able to see it but i need on top header on all pages , posts etc.

secondly, how can i get Hindi ( a india language in the language select option ) . I need to create my website in 2 languages 1. English and 2. Hindi .

Please help

Alin [tagDiv]
tagDiv Staff

Hi,

On that site it is used the Magazine demo, which has this design – http://demo.tagdiv.com/newspaper_magazine/
You can install the News Magazine demo without content and set a background image – https://forum.tagdiv.com/installing-demos/ and you will have that box design.

Thanks!

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