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Alin [tagDiv]
tagDiv Staff

Hi,

Please make sure that you have installed VC(ver. 4.4.2) from the ../plugins folder that was provided together with the theme files when you’ve downloaded it from themeforest.

Also please provide your site URL and some screenshots would help.

Thanks!

Jens H.
tagDiv Member

Sadly I have tried that.

Even rebooted the server.

I have lots of memory free: Memory : 81.47 of 128

I have tried to reinstall the Visual Composer even.

I don’t want to hijack this thread. Do you want me to create another?

hoops
Participant
#0

hi! how can i unlink the featured image from its media file? the featured image is supposed to be unclickable, this was true for my past themes. i even installed a plugin to unlink it but to no avail…

please help…

Radu
tagDiv Staff

Hi Chris,
If possible please wait a bit more until you modify the core of the theme (2 weeks – until we deliver the next update). We plan to bring another big update to the core of the theme and after that I hope we will have a stable core for at least half a year. We are also working to bring a new api that will allow developers to build a lot of nice stuff on top of the theme.

Here is a short description:

  • the tgm plugin installer can be removed safely with the code under the require_once
  • td_ads.php can be removed
  • td_demo_site.php is used in the backend on the view that imports the content. That view will no longer work but I think the panel should work as normal.
  • td_cake.php can be removed 🙂
  • td_video_playlist_support.php + td_video_playlist_render.php – can be removed if you also delete the playlist shortcode td_block_video_youtube and td_block_video_vimeo in /includes/td_config.php – we will change this file in the next update to a new structure and I don’t have on this dev machine a old copy of the file
  • in td_first_install.php, this line should remain in the theme: http://screencast.com/t/0Wxs8cejxYiE
  • td_smart_list.php can be removed… but if you use a smart list it will give a fatal error. The part the calls the smart lists is here: http://screencast.com/t/yJoBHOMeC that should also be deleted
  • td_login.php can also be removed

If you need more information please let me know
~ Radu O.

  • This reply was modified 11 years by Radu.
  • This reply was modified 11 years by Radu.
Alin [tagDiv]
tagDiv Staff

Hi,

Can you provide more details about how you set up the logo? Header logo or footer logo?
And what do you mean with page name? Page title? Or site name?

If you have installed W3 Total Cache after you activate it from plugins: http://screencast.com/t/OKvo4AV5O3T
You can find it here: http://screencast.com/t/eBgL1S2K4i
Also please read this: https://forum.tagdiv.com/w3-total-cache-configuration/

Please follow our documentation, make sure that you have installed the theme properly and the plugins that comes with it especially Visual Composer plugin: https://forum.tagdiv.com/newsmag-documentation/
See if you still have issues and try without any plugins active, leave only Visual Composer active.

Let me know!

Thanks!

SiuSang
tagDiv Member

Hi Emil G

Thanks.
but there still have something incorrect, please see this screenshot when i tried to add new page:

i had tried to del and re-install VC…however, problem can’t be fixed. any idea? thank you so much.

Alin [tagDiv]
tagDiv Staff

Hi,


@Mauras
Please add and use the social counter widget right using this guide: https://forum.tagdiv.com/how-to-manage-the-social-counter/
Make sure you install it from the /plugins folder that was provided together with the theme files when you’ve downloaded it from themeforest. You have to deactivate and delete the version that you have installed and re-install the version 2.7 provided with the theme.
The social counter plugin included into the latest theme version is 2.7 so make sure you have it like this: http://screencast.com/t/YqAjnWg7IO

I also tested this with your ID and it works: http://screencast.com/t/25rUcaFpx
Result: http://screencast.com/t/nimduh7N7elR


@jlee620
If you have the latest version like I said above please try to deactivate all plugins, leave only Visual Composer and Social Counter active and see if this work, also clear cache. Let me know if you still have this issue and provide your site URL.

Thanks!

Lucian
tagDiv Staff

Hi,

You just need to go to import/export panel, copy this code from your backup: http://screencast.com/t/pMMAbFKZBoT and paste it to your new installation in the same panel but in the import filed: http://screencast.com/t/vsJTK2AwVTF
Or search you database for td_008 option_name under wp_options

Thanks

robh76
Participant
#0

I have hundreds of posts which I’ve imported from another website and I’m having trouble getting these to display a sidebar. All of the individual posts have the side bar position set to “Default” and I’ve set the default in “Template Settings” to have a right sidebar. I’ve done this by Template Settings > Blogs & Posts Template > Custom Sidebar + position [Side Bar set to the right]..

This problem doesn’t occur with new posts (they inherit the default setting correctly), only the existing ones.

I’ve tried deactivating all plugins except Visual Composer and doing a fresh install of the theme. I’ve also tried flushing all the MySQL tables but still have the problem..

Please can you help?

Lucian
tagDiv Staff

Hi,

Please make sure you download and update your theme to the latest version (4.6.1) then remove the social counter plugins and install from the /plugins folder that was provided together with the theme files when you’ve downloaded it from themeforest: http://themeforest.net/downloads
The social counter plugin included into the latest theme version is 2.7 so make sure you have it and try again.
I have also tested you ID’s for fb/twitter/youtube and worked fine:

* http://screencast.com/t/3fZmIcJk
* http://screencast.com/t/pxredJZO0

If still doesn’t works please make sure you this right following this guide: https://forum.tagdiv.com/how-to-manage-the-social-counter/ and also try this without any plugins active and empty cache.

Thanks

ajaffarali
Participant
#0

When I installed the theme a “featured” category was created. I was already using another category called Must Read for this functionality. Is it possible to use by older “Must Read” category to filter posts through the theme’s “Featured” functionality?

simchris
tagDiv Member

Hi everyone
On the topic of “PageSpeed,” I have already answered the same questions 50-100 times the past year and they are all covered in the “sticky” thread found in the Newspaper forum.

I am no longer providing any help with PageSpeed issues, as this is all covered in the sticky topic for advanced users; and for newbies, the settings/docs provided by TagDiv for the theme docs (link right side of page) will get you to the 80+ stage right away. If your score is below that then you *did not* follow the theme docs or this topic on the basics for speeding up your WORDPRESS install.

WordPress optimization is widely covered on the net – it’s not theme specific.

You need to have
a) fast hosting; $3/month accounts or “free” hosting are crap.
b) have gzip/deflate running on server
c) you need to set expiration headers in your htaccess (noted in docs)
d) you need to have an image optimization strategy (noted in docs); either via plugin and/or changing optimization setting in functions.php (covered in the sticky topic.. why not READ through it??)
e) you need to optimize your dbase regularly (wp-optimize plugin)
f) you need to limit use of things which call CSS, JS, fonts, ads, counters from OTHER SITES.
g) you need to test/explore refine some kind of caching system on the server or from a WP plugin (noted in docs)
h) high quality hosting will add mod_pagespeed
i) you need to look at manual minification of main style.css file
j) limit number of ad networks
k) limit number of plugins wherever possible
j) limit total number of images/thumbs loaded on post pages to something like 10 total; not 30+
k) use fewer module types to limit number of image sizes/thumbs; use text modules also.

When testing site with something like GTMetrix.com *READ* the information provided with examples and solutions. Only YOU can fix your own website, why ignore the info provided as so many on this forum(s) seem to do?

Advanced users:
a) local caching/loading of gravatars (I provide solution in the sticky thread)
b) mod_pagspeeed and mod_spdy if site loading via https (I offer help on that in the sticky thread and other discussion on mod_pagespeed; search forum)
c) optimization of font loading, hack theme to remove calls from headers/footers to Google and load via style.css; -or- use ONLY web-safe fonts and no Google fonts. (I also describe how to do this in sticky thread; although might need update based on current location of font calls with theme evolution/updates)
d) manual minification of other files, such as main theme functions files
e) optimization of wp-config.php file with comment removal, add paths to base URL/directory and theme directory by name (I show example in sticky thread)
f) add expiration type/ttl for custom icon font loaded by theme (betcha forgot that one!)

etc.

Learning to optimize your WordPress site is UP TO YOU TO LEARN. It’s not part of the theme. The theme supports very good speed rating IF YOU DO THE REST. The theme cannot fix your server, optimize your htaccess file, speed up time, or transport you off this rock. Google is a great resource to FIND hundreds of articles from the past decade on optimizing WordPress. You’re not the first person to do it.

Chris out.

(I am adding this here, as many don’t look at the sticky thread and/or folks in the Newsmag forum never saw that. Even so, most posting “my score is 40” clearly did NOT follow the basics found in theme docs.)

#1 TIP: don’t worry about render blocking elements until EVERYTHING ELSE is done. Those last items really only impact your last couple of points. I have 95 score with Newsmag without full optimization of the fonts or minification. It’s doable!

simchris
tagDiv Member

Hi everyone
I have already answered the same questions 50 times the past year and they are all covered in this thread.

I am no longer providing any help with PageSpeed issues, as this is all covered in this sticky topic for advanced users, and for newbies, the settings/docs provided by TagDiv for the theme docs (link right side of page) will get you to the 80+ stage right away. If your score is below that then you *did not* follow the theme docs or this topic on the basics for speeding up your WORDPRESS install.

WordPress optimization is widely covered on the net – it’s not theme specific.

You need to have
a) fast hosting; $3/month accounts or “free” hosting are crap.
b) have gzip/deflate running on server
c) you need to set expiration headers in your htaccess (noted in docs)
d) you need to have an image optimization strategy (noted in docs); either via plugin and/or changing optimization setting in functions.php (covered in this sticky topic.. why not READ through it??)
e) you need to optimize your dbase regularly (wp-optimize plugin)
f) you need to limit use of things which call CSS, JS, fonts, ads, counters from OTHER SITES.
g) you need to test/explore refine some kind of caching system on the server or from a WP plugin (noted in docs)
h) high quality hosting will add mod_pagespeed
i) you need to look at manual minification of main style.css file
j) limit number of ad networks
k) limit number of plugins wherever possible
j) limit total number of images/thumbs loaded on post pages to something like 10 total; not 30+
k) use fewer module types to limit number of image sizes/thumbs; use text modules also.

Advanced users:
a) local caching/loading of gravatars
b) mod_pagspeeed and mod_spdy if site loading via https
c) optimization of font loading, hack theme to remove calls from headers/footers to Google and load via style.css; -or- use ONLY web-safe fonts and no Google fonts.
d) manual minification of other files, such as main theme functions files
e) optimization of wp-config.php file with comment removal, add paths to base URL/directory and theme directory by name
f) add expiration type/ttl for custom icon font loaded by theme

etc.

Learning to optimize your WordPress site is UP TO YOU TO LEARN. It’s not part of the theme. The theme supports very good speed rating IF YOU DO THE REST. The theme cannot fix your server, optimize your htaccess file, speed up time, or transport you off this rock. Google is a great resource to FIND hundreds of articles from the past decade on optimizing WordPress. You’re not the first person to do it.

Chris out.

Gregory
tagDiv Member

>>1. We will take a look at this and fix if we find some issue, please also test this without plugins!
– New theme version installed on previews site setup with same plugins, however we have disable all plug-in and test but still the same. I like to mention here that all database tables is InnoDB.

Kindly let me know about this.

eyayu
tagDiv Member

I spoke several times with a storage company that is what they told me ”

The issue which you’re experiencing is due to the ‘max_questions’ for the MySQL database which is being used by the blog. If the MySQL user exceeds the database query limit, which is 75,000 per hour per user, then the WordPress website will be redirected to the installation page. This setting is in place to ensure that the MySQL database cannot be overloaded with to many query requests. The queries will reset every hour and is kept by user; however every time the pages on your website are accessed you are still attempting to make queries to the database server. It will be fixed automatically within one hour.

There are many possible causes for the ‘max_questions’ limit get exceeded. Some of them are:
* A script is not closing the MySQL connection after accessing the database. In WordPress, such chances are less, however if there is an error in the scripting of a plugin or theme which you’re using, then the MySQL connection won’t close after querying the database. Hence, please make sure that you close the connection immediately after accessing the database using mysql_close() command from your scripts.
* Your scripts or pages are hitting too frequently from a specific IP address through brute force tools or manually or from other websites. You can check raw logs available in the /stats directory or check the Visitor Statistics for such possibilities. Using the .htaccess Hotlink Protection and the .htaccess Block IP Addresses would resolve this issue.
* Using a single database for multiple applications or having too many users for a single database. A solution for this is creating separate databases for separate applications as well as having separate users.

Additionally, if you get a lot of traffic for your WordPress blog, then I suggest that you use a caching plugin, such as WP-Cache. WP-Cache will make a file copy of a page and serve that up instead of the original page (refreshing it every so often). This not only speeds up your website a lot, but hits to the cached pages make no SQL queries or database hits whatsoever.

We have launched new premium hosting product ‘WP Essential’ that is designed specifically for WordPress users and built for speed on a WordPress platform. Which has many more features and benefits such as website speeds up to 60% faster, Automatic updates through WordPress built-in functionality, Integrated, Handpicked Themes & Plugins, Dedicated WordPress experts team available 24/7, Automatic malware detection & removal, and many more features. You can know more about its features at http://www.ipage.com/advanced-hosting/wp-essential/upgrade.bml. I would suggest you to upgrade your hosting plan to ‘WP Essential’ to make use of additional features and benefits. ”

eyayu
tagDiv Member

Yeah actually I have more than 45 thousand visits due to the problems I caused your template installation my site been down more than two days and now I changed Meanwhile simple format and the fact that we loved your design’s why we bought it we will be happy for a speedy solution

my host service ipage

theh site >> http://www.ethiopiandj.com

Wordpress redirects to /wp-admin/install.php after install your theme
please help

simchris
Participant
#0

Hi folks
as you may or may not recall I had mentioned something about getting an http/https warning in the theme panel while playing with WooCommerce install.

I have traced this down to an http:// call for fonts in the theme. Since the store I’m setting up for our main business site is “https everywhere” … even with a local 301 redirect for any errant http elements, it turns out it’s a call to Google fonts for Roboto:

Mixed Content: The page at 'https://www.MYSITE.com/store/wp-admin/post.php?post=4&action=edit&message=1' was loaded over HTTPS, but requested an insecure stylesheet 'http://fonts.googleapis.com/css?family=Roboto+Condensed:300italic,400italic,700italic,400,300,700&subset=latin'. This request has been blocked; the content must be served over HTTPS.

In td_wp_booster_functions.php

I have this:

/*
* on demo and dev we load only the latin fonts
*
* modify this collection if you want to optimize the fonts loaded when you have the speed booster enabled
*
* collection url -> : http://www.google.com/fonts#ReviewPlace:refine/Collection:PT+Sans:400,700,400italic|Ubuntu:400,400italic|Open+Sans:400italic,400|Oswald:400,700|Roboto+Condensed:400italic,700italic,400,700
*/
wp_enqueue_style('google-font-rest', td_global::$http_or_https . '://fonts.googleapis.com/css?family=Roboto+Condensed:400italic,700italic,700,400|Open+Sans:400italic,600italic,700italic,400,700,600'); //used on menus/small text

and

// enqueue the fonts
if(!in_array('g_438', $td_user_fonts_list)) {//'g_438', //Open Sans
wp_enqueue_style('google-font-opensans', td_global::$http_or_https . '://fonts.googleapis.com/css?family=Open+Sans:300,400,600,700&subset=latin,cyrillic-ext,greek-ext,greek,vietnamese,latin-ext,cyrillic'); //used on menus/small text
}

if(!in_array('g_522', $td_user_fonts_list)) {//'g_522', //Roboto condensed
wp_enqueue_style('google-roboto-cond', td_global::$http_or_https . '://fonts.googleapis.com/css?family=Roboto+Condensed:300italic,400italic,700italic,400,300,700&subset=latin,cyrillic-ext,greek-ext,greek,vietnamese,latin-ext,cyrillic'); //used on content
}
}

So, apparently from the theme panel, it doesn’t pick up the https dynamically.

I’ve changed to:

wp_enqueue_style('google-font-rest', td_global::$http_or_https . 'https://fonts.googleapis.com/css?family=Roboto+Condensed:400italic,700italic,700,400|Open+Sans:400italic,600italic,700italic,400,700,600'); //used on menus/small text
} else {
$td_user_fonts_list = array();
$td_user_fonts_db = td_util::get_option('td_fonts');

if(!empty($td_user_fonts_db)) {
foreach($td_user_fonts_db as $td_font_setting_key => $td_font_setting_val) {
if(!empty($td_font_setting_val) and !empty($td_font_setting_val['font_family'])) {
$td_user_fonts_list[] = $td_font_setting_val['font_family'];
}
}
}

// enqueue the fonts
if(!in_array('g_438', $td_user_fonts_list)) {//'g_438', //Open Sans
wp_enqueue_style('google-font-opensans', td_global::$http_or_https . 'https://fonts.googleapis.com/css?family=Open+Sans:300,400,600,700&subset=latin,cyrillic-ext,greek-ext,greek,vietnamese,latin-ext,cyrillic'); //used on menus/small text
}

if(!in_array('g_522', $td_user_fonts_list)) {//'g_522', //Roboto condensed
wp_enqueue_style('google-roboto-cond', td_global::$http_or_https . 'https://fonts.googleapis.com/css?family=Roboto+Condensed:300italic,400italic,700italic,400,300,700&subset=latin,cyrillic-ext,greek-ext,greek,vietnamese,latin-ext,cyrillic'); //used on content
}
}

***
but, that did not fix it.
***

simchris
tagDiv Member

Well, I don’t work here, so frankly, I’m sorry to say you’re lucky I bothered to help at all. So, guess I’ll bow out. Good luck with that.

Obviously if something broke on the install, migration, content won’t work properly.

But go ahead and either try clean install to fix the problems which “suddenly” appeared with WordPress, the theme and possible bad plugins, or broken cache settings, etc.

FYI: TagDiv support back Monday:
Support Hours (GMT+2)
Monday – Friday:
8:00 AM – 17:00 PM

Sorry to have bothered. Have a nice day. 🙂

simchris
Participant
#0

Hi folks
this is an advanced user question (me).

Seeking to streamline overhead a little for all the theme functions we don’t use, and will never use with the theme, which are now loaded via td_wp_booster_functions.php and not main functions.php file.

For example, can I safely remove some of the elements such as

require_once('td_ads.php');       //handles background click ad
require_once('td_demo_site.php');  // the demo site
require_once('td_video_playlist_support.php'); //video playlist support
require_once('td_first_install.php');  //the code that runs on the first install of the theme
require_once('td_smart_list.php');  //the smart lists
require_once('td_login.php');  // modal window for user login

In the above list, we don’t use background ads, demo site, video playlists, smart lists, or logins; and we don’t use theme panel to install plugins/check for plugin install.

Similarly is it practical to remove the entire bottom section, since we’re not using the theme admin to manage install or nag screen for *any* plugin install, and it’s a lot of “newbie bloat” for us.

e.g., section starting with:


    /*  -----------------------------------------------------------------------------
        TGM_Plugin_Activation
     */
    require_once 'external/class-tgm-plugin-activation.php';

(etc.)

Thanks folks 🙂

Trying to optimize a little as some stuff we don’t use and never will use and is redundant/irrelevant for our use.

idansx
tagDiv Member

By the way,

Of course that clean install will probably solve this issue.
But this not a solution. It can’t be that every time that something is malfunctioning on my site I will have to make a clean install.

This is not a professional answer I expected to receive, I am sorry to say…

simchris
tagDiv Member

Well, if it “suddenly” stopped working, then something updated or changed to cause that. The theme cannot “magically” change unless you change it. Or, if your host updated something; or if you updated a bad plugin that broke something (or if you have auto updates “on” which is NOT recommended).

So, a “clean” install is best way to go. Save/export your theme settings, then do clean install with current files.

simchris
Participant
#0

Hi,
for those who keep getting the resize thumbs “error” when running a pagespeed test, here again is the fix from v1.4 which didn’t end up in v1.5

this edits the thumbnail section in /includes/td_config.php

around about line 560 or so; you will need to add this new size

array(
'name' => 'td_200x150',
'width' => 200,
'height' => 150,
'crop' => array('center', 'top'),
'post_format_icon_size' => 'normal',
'used_on' => array(
'Related articles'
)
),

This should allow the related items at bottom posts to use a 200×150 thumb, vs resizing the 'name' => 'td_238x178', thumbnail, also used for ‘Module 11’, ‘Block 12’, ‘Big grid – small image’

You may not need this; but those who know what I’m talking about, this is the fix from 1.4, which I’m now applying to my 1.5 install as well.

Likely doesn’t improve score; and adds yet another thumb; but this is for those who hate seeing the “image was resized” errors in running speed testing. 🙂

simchris
tagDiv Member

If it was working before the move, it’s not a theme problem.

Best bet is to remove all caching plugins, or disable them after clearing them.

Perhaps reinstall clean version of WordPress, Visual Composer, and the theme ?

Did you resave your settings? Often moving to new system, you have to go back into a theme panel and “touch” the settings to again save to the dbase (stupid I know…).

That’s about my only suggestion. We moved all our sites to new server a year ago, and had some similar issues because some sites we used the server migration tool (best way to do it), and some we did by hand.

Breakwater
Participant
#0

I have updated from 1.4 to 1.5. Run the SQL script. Deleted dependant theme plugins and reinstalled them.

My header ad is no longer displaying AdSense script for a responsive ad. This was working prior to the update.
Confirmed with Google Publisher Toolbar in Chrome that the ad is not present on the page at all.

Adsense script code is still in the theme panel settings for that “ads” position.

Any fixes, updates to address this?

Thank you, killer theme, love the updates and tech support.

http://www.riverscenemagazine.com

SilvioTO
tagDiv Member

I can confirm the All In One Seo Pack problem. Installed this morning.

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