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david.pavelka
tagDiv Member

Hi,

I have tried everything, reinstalling tagDiv composer, tagDiv cloud library, recreating menu in composer, deleting wp rocket cache, redis cache, cloudflare cache, changing number of viewed subcategories for mega menu in composer, recreating menu in wordpress, but everything failed.

Only thing that is now fixed is menu on mobile, but not the desktop menu. Mega menu is still showing all categories instead of subcategories..

How could I fix this?

Thank you.

CommunityJournal
tagDiv Member

I uninstalled the tagDiv Composer, as advised, and cleared the cache to no effect.

Currently, as per previously stated advice, the only plugins I’m running are tagDiv Cloud Library, Composer, Newsletter, Opt-In Builder, Social Counter and Standard Pack. I’ve disabled everything else to try and test, yet I’m still not able to use the WP Editor.

I am beginning to wonder if this is a problem with GoDaddy’s service itself?

Bettina
tagDiv Staff

Hello!

When you activate a theme, then it will deactivate the current theme automatically.
Check this guide to know how to install Newspaper theme: https://forum.tagdiv.com/install-via-wordpress/

Thank you!

trafiknettr
Participant
#0

trafik.net.tr the Avada theme is currently installed on our website.
Do we need to delete Avada first to activate the Newspaper theme?
Can you help me with the steps of installing the Newspaper theme?

Anamaria
tagDiv Staff

Hi @infoswell,

Did you reinstall tagDiv composer and tagDiv cloud library? The problem is normally solved https://i.imgur.com/gnQ24qI.png

Thank you!

Anamaria
tagDiv Staff

Hello

We fixed the problem, please deactivate, delete and reinstall tagDiv Composer from Newspaper plugins => https://www.screencast.com/t/OrzLvR2j and clear all cache.

Thank you!

Anamaria
tagDiv Staff

Hello,

Please deactivate the tagDiv Composer and tagDiv Cloud Libra plugins, delete and re-install tehn again from Newspaper plugins => https://www.screencast.com/t/WLy01lbc and after go into the theme files in those paths -> wp-content/plugins/td-cloud-library/state/single/tdb_state_single.php -> wp-content/plugins/td-composer/legacy/common/wp_booster/td_module_single_base.php and uncomment those lines of code -> https://i.imgur.com/ZbzhdAm.png -> https://i.imgur.com/HrqwKjQ.png

Thank you!

Anamaria
tagDiv Staff

Hello,

Please make sure you have the latest version of the theme, 11.5.1
Also, please deactivate, delete and reinstall tagDiv Composer from Newspaper plugins => https://www.screencast.com/t/OrzLvR2j and clear all cache.
Also, please try to deactivate the plugins that you installed and see if the problem persists.

Thank you!

anulagalewska
Participant
#0

Hi! When I try to edit content in the Column Text, the WP Editor freezes – the settings icon keeps spinning and there is no way to edit content. This is particularly annoying as this is the only way to add shortcodes. All other elements are working properly. It used to work. The only things I’ve changed the day when it stopped working was installing Contact form 7 and WT Contact forms, and added newsletter form from Convertkit. Please help!

joel_1017
tagDiv Member

tagDiv Composer – I’m having a problem when i install this.

NickDeBaerdemaeker
Participant
#0

Hi,

we are rebuilding our header using the tagdiv composer, something which was long overdue.
For this I have installed the header template default PRO via the tagdiv plugin.

We are having some issues getting it right however
1. there is a shadow between the menu and the body of the page which we would like to remove, and replace it with a thick black line. How can we do this ?
2. in the submenu there we wish to replace the blue colour with the standard red that is used through out the site, however I’m having trouble finding this in the “Header – main menu” style tab.

Any help would be appreciated.

https://staging.enola.be/wp-content/uploads/2022/06/blauweruit.png

Zahid Khan
Participant
#0

Dear Ma’am/Sir,

I have purchased and installed the Newspaper theme, but I could not see any preloaded elements in the Theme Panel Section for Header, Footer, Categories, Post etc.

Request you to please do let me know what is the reason and how can I get the elements in the Theme Panel.

Thanks
Zahid

Carel
Participant
#0

Hi

I still have the missing “aggregateRating” field in GSC.
I tried to uninstall and reinstall the plugins Tagdiv composer and tag div cloud…but it wont work.
Is there anything to add in the elementor template ?

Thanks

ugsite
tagDiv Member

I also tried installing plugin again but nothing worked. I found the route cause. When we add this redirect https://prnt.sc/gklaeF5YCgLg in wpengine then editor stops working.

As soon as I remove this redirect, editor starts working fine. Strange thing is that, editor was working fine before even with this redirect.

Redirect was added because, we want to redirect all .html blogspot links in each post to new wordpress links, for each imported posts.

Any suggestion how we can make editor with redirect?

Bettina
tagDiv Staff

Hello @metacoach!

It looks like the resources can not be loaded responding with a 404 error.
Please uninstall the Siteground Optimizer plugin and see the results.
Make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.

Let me know the results!

Thank you!

Bettina
tagDiv Staff

Hello!

For that error, please check this article: https://kinsta.com/knowledgebase/there-has-been-a-critical-error-on-your-website/
Make a test and deactivate ALL plugins except tagDiv ones and Woocommerce plugin, also if you are using a cache plugin, deactivate it, clear all cache and try again.
Please execute these steps:
1. disable Woocommerce
2. uninstall(delete) Woocommerce
3. clear cache (if cache plugin exists)
4. install Woocommerce
5. activate Woocommerce
6. clear cache (if cache plugin exists)

Let me know the results!

Thank you!

Bettina
tagDiv Staff

Hello!

Please let me know if you do not use the Mobile Theme plugin. You can uninstall it, clear the cache, and see the results. Or, you should add the ads in the theme panel -> mobile theme -> mobile ads.

Thank you!

Bettina
tagDiv Staff

Hello!

Please uninstall the Mobile theme plugin, clear the cache and see the results!

Thank you!

Bettina
tagDiv Staff

Hello!

Please uninstall the Mobile Theme plugin and see the results!

Thank you!

Bettina
tagDiv Staff

Hello!

Please install and activate it, also the required tagdiv plugins and let me know the results.

Thank you!

Anamaria
tagDiv Staff

Hi @CommunityJournal,

Please deactivate, delete and reinstall tagDiv Composer from Newspaper plugins => https://www.screencast.com/t/OrzLvR2j and clear all cache.

Thank you!

Anamaria
tagDiv Staff

Hello,

Please make sure you have the latest version of the theme, 11.5.1
Also, please deactivate, delete and reinstall tagDiv Composer from Newspaper plugins => https://www.screencast.com/t/OrzLvR2j and clear all cache.

Thank you!

Anamaria
tagDiv Staff

Hi,

Please try to do the update manually via FTP/cPanel -> https://forum.tagdiv.com/how-to-update-the-theme-2/ and do a full backup of all files and databases before updating.
Also, please try to update the theme without extra plugins activated during the installation, as this may interfere with the installation process.
Also, after the update please make the tagDiv plugins are installed, like tagdiv Standard Pack, tagdiv Composer.

Thank you!

Calin
tagDiv Staff

Hello reneaviles89,
I just did some tests on my install and for me on Newsmag 5.2.1 the ads section from the theme panel is working correctly -> https://i.imgur.com/Vt7FykS.png => https://i.imgur.com/FE86hzr.jpg I’m not sure but it can be from an extra plugin. If you agree, I can take a deep investigation.
Thank you!

Hindistack
tagDiv Member

No i didn’t install Classic Widget plugin

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