Hello,
Thank you for your work and creating the pre-installed site. It’s really good. For my part, I encounter some problems to configure the Newspaper theme. Some pages on my site like the following example (https://www.screencast.com/t/1pbEF6KKUC) I cannot customize the content. The pages were not created manually but come from an extension (ANWP). So I do not know which page template is used, and where it is possible to modify them.
Thank you.
Why am I seeing a 503 page for the sign up, reset password and login pages?
I’m not getting this error anywhere else on the website? My hosts say there is no issue in their logs.
I installed BuddyPress and ProfilePress. Do you think either of these are conflicting?
Hello,
Please disable the SUCURI plugin and check after that.
As far as I know, this plugin does not work with our theme and functionality issues may occur.
Also, you can check this topic https://docs.contentviewspro.com/fix-issue-element-style-not-allowed-child-element-div-context/
Also, please make sure the theme install was done correctly
Install via WordPress -> https://forum.tagdiv.com/install-via-wordpress/
Install via FTP -> https://forum.tagdiv.com/install-via-ftp/
Thank you!
Hello,
Please let me know when you are log in, do you see the content of posts? or when you try to edit it?
Also, what other plugins do you have installed?
Thank you!
hi dear Sir/Madam
when i installed newspaper theme and its plugins , then WordPress medial files upload stopped working please help
Hello,
Please do the following steps
1. disable tagDiv Cloud Library plugin
2. uninstall tagDiv Cloud Library plugin
3. clear cache (if cache plugin exists)
4. re-install tagDiv Cloud Library plugin again from Newspaper plugins => https://i.imgur.com/TH3zG0p.png
5. activate tagDiv Cloud Library plugin
6. clear cache (if cache plugin exists)
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Also, please check this article https://wordpress.stackexchange.com/questions/152348/require-once-error-after-moving-wordpressto-another-server
Thank you!
Hello,
The element is Slide =>https://i.imgur.com/4fjLYNU.jpg you can find it in tagDiv Composer.
Also, our theme use revolution slider.
Please take a closer look at our documentation:
– https://forum.tagdiv.com/how-to-install-revolution-slider-v5/
– https://forum.tagdiv.com/import-revolution-sliders-on-demos-prebuilt-websites/
Thank you!
Hello. My website is TheAEGISAlliance.com.
I was using the Asset Cleanup Pro plugin because it, along with a caching plugin and CDN, was getting my site a 98/100 in page speed insights. But then the plugin started breaking the 3 lines mobile menu button and it wouldn’t work. When I disabled and then deleted that plugin, the colors for the mobile menu and footer went away and turned into this default red, and a black footer. They should be a dark tealish green that I have set in the mobile part of the theme panel.
Before I deleted Asset Cleanup Pro, I tried re-enabling it, the mobile menu and footer colors came back, but the menu button was still broken, even after disabling most all of its options and clearing its js/css cache.
I’ve tried:
Clearing WP Rocket cache
Clearing Bunny CDN cache
Manually deleting leftover Asset Cleanup Pro cache in Cpanel
Manually deleting WP Rocket cache in Cpanel
Manually deleting “used css” folder cache in Cpanel that goes with the Newspaper theme
Removing and reinstalling the mobile theme plugin
Removing and reinstalling td-composer because it has mobile theme folders and files
Manually deleting and reinstalling Newspaper theme in Cpanel
Regenerating critical CSS in WP Rocket
Slightly changing the colors for mobile menu and footer then saving changes
Nothing seems to fix the problem and bring back the colors I have set for the mobile menu and footer.
Hi There,
I am trying to edit some text in a Page which I have imported from cloud theme. And the WP editor is not working. Any idea how can I get it fixed? https://prnt.sc/1r17olg Here is the screenshot of it. I have already tried clearing the cache and uninstalling and installing the tag div composer.
hello,
plz lemme know how I can edit the post views count and display it on my post?
are there any plugins from dagdiv to do that? I have installed “Better Post Views” plugins but it’s not working with your theme or I do need to change some settings if yes so plz lemme know?
you can check my website: https://petrochem.tv/
Hello!
If your settings are missing, then please make sure you have Standard pack plugin installed and active.
If you use a cloud/PRO template, then there is an element in TagDiv Composer called “Single Post Smartlist”.
Thank you!
Hello,
I checked your website and now seems to display fine=> https://i.imgur.com/IrB1iVw.png
Please do these steps:
1. disable tagDiv Composer
2. uninstall(delete) tagDiv Composer
3. clear cache (if cache plugin exists)
4. install tagdiv Composer
5. activate tagDiv Composer
6. clear cache (if cache plugin exists)
Also, I saw you have the theme version 10.4, please if you can update the theme to version 11.2 on a staging website and make sure that you have activated the tagDiv Standard pack plugin to keep the website’s look, and try to add the header template again.
Also, please do a test using only tagDiv Plugins and try to import the template.
Thank you!
Hello!
Please re-add the element in TagDiv Composer and see the results!
Also, do these steps:
1. disable TagDiv Composer
2. uninstall(delete) TagDiv Composer
3. clear cache (if cache plugin exists)
4. install TagDiv Composer
5. activate TagDiv Composer
6. clear cache (if cache plugin exists)
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– a link to this topic in order to identify you
Our team will take a look!
Thank you!
please tell me I made the design of the site and then installed the SEO plugin and my design changed.
How can you restore the old design that was before
Hello!
When you install Mobile Theme plugin, your pages will be overwritten by the plugin.
The Mobile Theme is a performance optimized theme included in the Newspaper main theme and it loads only for mobile devices. It comes with its own templates for page, post, category, etc so your current templates from the desktop theme will get converted to the mobile theme layout. For more details, please take a look here: https://forum.tagdiv.com/the-mobile-theme/
Please note that if a page is made by Composer, than the content won’t be displayed on Mobile theme version.
Thank you!
Hello!
Please make sure you have the latest update of the theme and plugins(11.2) and all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; Check if you have the Standard Pack plugin active and installed.
Let me know the results!
Thank you!
I have successfully installed and added API keys for Disqus. Everything is fine on the dashboard side. But it’s not overriding the newspaper 11 themes comment section.
Elementor provides support for adding different comment templates but your composer is not providing such a way.
Hi,
I’ve just bought the newspaper theme and installed the demo. But i can’t modify anything because all the blocks are full of shortcode : https://gyazo.com/f752f4384a8f7968526edf59d6ebb116
I want to modify le left part, but in this state i can’t do anything,
Can u help me fixing this issue ?
Thanks you !
url; nptips.com
i installed the mobile theme of newsmag, after testing it i didnt like how it was looking so i uninstalled it together with the AMP plugins.
yet when i view from mobile it still shows the mobile theme template… how do i get rid of that mobile theme view so that the site can just be responsive with the desktop view on mobile.
i have cleared cache multiple times and has also opened site in incognito mode yet same problem persist.
Hi tagDiv Team.. I am news Publisher I also install Wp super cache plugin and configure according to your blog… But my core web vitale doesn’t pass..
https://www.hindulive.com/india/army-will-buy-missiles-and-helicopters/122/
Hello!
Please check if you have Mobile Theme plugin installed and active and uninstall it.
If the problem is still there, then please provide screenshots about your issue, and your website link in order to help you efficiently.
Thank you!
Hi,
The theme requirements can be set using our guide from here -> https://forum.tagdiv.com/requirements-for-newspaper/
Also it is possible when you hove the pre-build website to install it to get a message like this one -> https://i.imgur.com/oL99f5N.png this is referring that you need to install some extra theme plugins form Newspaper > Plugins -> https://i.imgur.com/VprPELW.png
I hope this will help you! If there are other problems, please let us know!
Hello,
To understand that this error occurs for other templates as well or only for tag template?
Normally, should show like this https://www.screencast.com/t/tsB8QLqY6x
Also, please let me know if you have installed a prebuilt website, or only you import the template for each category/author/etc.
Thank you!
Hi sygnumcode , most of those are referring to the images that should come with the pre-build website when you install it from our cloud, also when you upload cloud templates you make requests to our server.
Most of the time the images are set as background for mobile or desktop version, please check in them panel -> https://i.imgur.com/ClBjnGr.png
Thank you!
