Hello !
You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also you can try and remove and re-install the tagDiv Composer plugin and please send us a link to your website in order to take a look.
Let us know the results.
Thank you !
Hi its just a normal widget function in wordpress. I didnt install any widget plugin or css plugins. the item below is table of contents plugin but the header is still using the original wordpress widget header.
Theres a css code “:before”
.td_block_template_7 .td-block-title:before {
background: url(data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAAUAAAAIAQMAAAALP6d4AAAABlBMVEUAAABmZmZ+SwYRAAAAAnRSTlMAOF6RdaYAAAAVSURBVAjXY1BgcGBoAEIHIEuAQQAAEdAB4b4poC8AAAAASUVORK5CYII=) repeat top left;
How do i remove that?
Also your too (CSS Analyzer is not working) it is stuck.
We have installed no plugins, only your demo. We have a very powerful dedicated server..
So?
After installing this theme I noticed my Google Analytics started showing some URLs with ‘/?tdb_action=tdb_ajax’ at the end of them and I have no clue what this is. Is it the infinite scroll? Should I be worries about this or is everything okay if the URLs have this?
Hi
I’ve just instaled your theme and I can’t do anything! I want to change the logo but I can’t I don’t know why I’ve installed all right but it doesn’t work. And where can I find support it very very annoying!! If I don’t get an solution right now I would like a full refund
I did that already but i have another question, i want to make the header and site appear mobile exactly the same as the site on a laptop or computer but it seems i cant do that,
First i made the site from a pre-installed site (the covid -19 site with yello blocks) but then the small introduction text appeard everywhere so also under other subjects on the header but the mobile site was exactly the same with a white header, so i deleted it and made it with only the covid 19 header but now it’s impossible to change the header from black to white? So whats the best way to do this ( editing with tagdiv composer doesn’t work)
Thanks in advance.
Anamaria, thank you for your suggestion. We will try though is unlikely as all other admin-ajax.php requests work just fine except this one when trying to add an image to both single element and ad box. As you can see from the printscreens provided, the plugins are quite a bit and no wordfence plugin is installed. We will contact the hosting provider but not sure is that the issue as I’ve told you, admin-ajax.php requests are fine except this particular one when adding an image
Thanks
Hello,
We did not make an official update, because the reported problem was related to the tagDiv Composer plugin in the theme, this being fixed and uploaded on our server, from where it can be installed the theme plugins (Newspaper-> Plugins => https://www.screencast.com/t/xX2HgvQLySE ).
When an official update is made the package off ThemeForest is replaced with the latest version of the theme plugins with all the fixes and implementations of the plugins (if it had been an official theme update, then only one issue would have been resolved).
We are sorry for the inconvenience!
Thank you for your understanding!
Hello!
I just checked your website and now all seems to work just fine.
This situation appear when you are using the mobile theme plugin and the cache plugin that you have does not feature options for a separate mobile theme plugin therefore do not know when to deliver the mobile version and when to deliver the desktop version.
We tested with our theme the WP Super Cache and with the settings from our guide this is working correctly: https://forum.tagdiv.com/cache-plugin-install-and-configure/
Or maybe you had this situation: https://forum.tagdiv.com/topic/website-look-is-different-in-mobile-browser/
Thank you!
Hello,
Please do these steps
1. disable tagDiv Composer
2. uninstall tagDiv Composer
3. clear cache (if cache plugin exists)
4. re-install tagDiv Composer it again from Newspaper plugins => https://www.screencast.com/t/WLy01lbc
5. activate tagDiv Composer
6. clear cache (if cache plugin exists)
Also, make sure your WordPress and plugins are up to date.
Sometimes, the issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.
Let me know about your results!
Thank you!
Hello,
Please do these steps
1. disable tagDiv Composer
2. uninstall tagDiv Composer
3. clear cache (if cache plugin exists)
4. re-install tagDiv Composer it again from Newspaper plugins => https://www.screencast.com/t/WLy01lbc
5. activate tagDiv Composer
6. clear cache (if cache plugin exists)
Also, make sure your WordPress and plugins are up to date.
Sometimes, the issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.
@cheryldimof Please re-install the tagDiv Composer from Newspaper -> Plugins => https://www.screencast.com/t/WLy01lbc clear all cache and see if the problem persists.
Let me know about your results!
Thank you!
Hi, website https://99stunner.com/
I have just installed your theme with one of your demo (lifestyle magazine).
The scores of google insights are really terrible and I have installed no plug in (only WP super cache as per your recommendation).
In your advertising you said that he was loading extremely fast giving very good results. I use also an extremely powerful dedicated server running just another website that is very fast.
Can you please help me understand what’s wrong?
Thanks a lot
Hello @cakvalasc!
1. disable TagDiv Composer
2. uninstall TagDiv Composer
3. clear cache (if cache plugin exists)
4. install TagDiv Composer
5. activate TagDiv Composer
6. clear cache (if cache plugin exists)
Sometimes, the issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache(also from your browser) and try again.
Let us know about your results!
Thank you!
I have disabled comments, but they are still active. We have installed the prebuilt default pro
Hi there,
I have the Newspaper theme installed on the site http://www.alive.ie.
I attempted to update the V10.4 of the Newspaper theme earlier today but when I did so I got a fatal error on the site. The image below shows the error.
https://drive.google.com/file/d/11-DpNaWniU66NzN_E4QfwEQAEVgoZDrE/view?usp=sharing
I’ve since rolled back to 10.3.9.1 but if you have any suggestions as to what might be causing the error for the 10.4 update I would appreciate it.
Thank you,
David
Hello Yves!
If your settings are missing from theme panel, then make sure you have Standard Pack installed and active.
If you use a cloud/PRO template, then please try to re-install TagDiv Composer plugin.
Hope that helps you!
Thank you!
I have 10.3.9.1 installed – I was afraid to update to the latest 10.4 version after reading many of the comments on this forum, but I will try it on the staging site to see if this resolves issue without breaking my site.
Hello!
Standard Pack is used only for default templates and not for a cloud/PRO templates. It is recommend it to uninstall this plugin if you do not use default templates.
Thank you!
Hello,
I created a website with Newspaper theme version 10.4 and installed a mobile theme.
It works well on desktop with the desktop theme and mobile with mobile version theme.
The only problem is when surfing on the Ipad version. Every page and post on the iPad version are shown correlated to the desktop version which is desired, but the about and privacy page was shown based on the mobile version instead.
I try to do what has been posted on the Webboard and clear the cache but the problem still persists.
Kindly check, please.
Link to website : https://www.worldwantswandering.com/
problem page about page and privacy policy
Hello,
You are probably uploading the whole theme package. You have to upload only the theme zip file, not the whole package which contains other items
– https://help.market.envato.com/hc/en-us/articles/202821510-Theme-is-missing-the-style-css-stylesheet-error
Install via WordPress -> https://forum.tagdiv.com/install-via-wordpress/
Install via FTP -> https://forum.tagdiv.com/install-via-ftp/
Requirements for Newspaper => https://forum.tagdiv.com/requirements-for-newspaper/
After installing the theme and activating it you will find in the Prebuilt websites all the theme demos and you can import whatever demo you want => https://www.screencast.com/t/6rf5g0Dxc0K
Thank you!
Hello !
Have you checked for a plugin conflict? You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also you can try and remove and re-install the tagDiv Composer plugin and please send us a link to your website in order to take a look.
Let us know the results.
Thank you !
Hello there,
I purchased your theme called Newspaper. I installed the World News interface. How can I arrange this interface from right to left in arabic order? (Including logos)
Hello !
Have you checked for a plugin conflict? You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also you can try and remove and re-install the tagDiv Composer plugin and please send us a link to your website in order to take a look.
Let us know the results.
Thank you !
Hi Bettina,
Thanks for your reply. now this (data:image/svg+xml, <svg xmlns=) error is removed and now image show (https://chairfeature.com/wp-content/uploads/2021/04/RELAXONCHAIR.webp) this URL. When i install another theme then it’s working fine when i install back NewsPaper theme then again same error.
Hello !
Have you checked for a plugin conflict? You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also you can try and remove and re-install the tagDiv Composer plugin and please send us a link to your website in order to take a look.
Let us know the results.
Thank you !
