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- TutorialsDefault Block Settings Guide
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- TutorialsExisting content
Hello,
To remove Instagram please go in Theme Panel -> Footer -> Instagram settings =>https://www.screencast.com/t/lqeurkgepHw and disable the option to show Instagram.
Also, I am not sure I fully understand what you what to mean “Further, some elements such as “Big Grid Full 1” are not available in the default installation.” please provide more details.
You can find and add that element from tagDiv Composer-Add => https://www.screencast.com/t/X7ZhquAEA
Also, make sure you have the tagDiv Standard Pack plugin activate.
Thank you!
I am unable to remove Instagram from the Home Page. It is forcing me to connect an account.
Further, some elements such as “Big Grid Full 1” are not available in the default installation.
Thanks
I’ve reinstalled the theme but the bug still there.
https://arumbuonline.com/ Installed Magazine Pro Demo. But website not properly loading with Bigflex and slider
Dear Newspaper
The Leaky Paywall plugin no longer takes Stripe payments since NP 10.4 was issued (and I installed) end of last month.
The plugin takes card details but hangs on initiating payment.
LP’s developer says the problem is with tagDiv Composer. Can you say what has changed with 10.4 to cause this so that I can relay the information to him?
Thanks
Mark Gilbert
Hello!
First of all, try to do these steps as quickly as possible, so your visitors do not notice the process:
1. disable TagDiv Composer
2. uninstall TagDiv Composer
3. clear cache (if cache plugin exists)
4. install TagDiv Composer
5. activate TagDiv Composer
6. clear cache (if cahce plugin exists)
Also make sure your WordPress and plugins are up to date.
Sometimes, the issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.
We recommend to use php 7.2 and 7.3 also we tested the last version with php 7.4 and everything seems to be ok.
Let us know about your results!
Thank you!
What version are you using now?
If you are using 10.3.9.1 and do not have WooCommerce installed with Stripe then you should not have too many issues. Make a backup before.
Good morning,
Yesterday we bought the theme ‘Newspaper’, after installing it, the CSS does not work.
The zip contains style.css and other css pages, but in the preview of the theme, the web appear without any style.
Any help????????
Cause i have done everything that the tagdiv and envato solutions page recommend in “Theme is missing the style.css stylesheet error”
Thanks
Hello @sobiz!
The issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache(also from your browser) and try again.
We recommend using WP Super Cache plugin https://forum.tagdiv.com/cache-plugin-install-and-configure/
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Our team will take a look!
Thank you!
Hello,
I just checked your website on both categories page, and now the footer looks well => https://www.screencast.com/t/jC492pN3C3hK -> https://www.screencast.com/t/JGiMv4Mvh9V
Maybe the issue can be from the plugin cache you use.
We recommend using WP Super Cache plugin https://forum.tagdiv.com/cache-plugin-install-and-configure/
Thank you!
Hello!
From what you describe it seems you have installed Mobile theme plugin. If you created the mobile pages with TagDiv Composer, then when you install Mobile Theme plugin, your pages will be overwritten by the plugin.
The Mobile Theme is a performance optimized theme included in the Newspaper main theme and it loads only for mobile devices. It comes with its own templates for page, post, category, etc so your current templates from the desktop theme will get converted to the mobile theme layout. For more details, please take a look here: https://forum.tagdiv.com/the-mobile-theme/
Better deactivate the plugin and see the results which you already did because I checked your website and it seems all is alright at the moment.
Thank you!
Hello,
If you use default templates and your settings are missing also from theme panel, then make sure you have Standard Pack installed and active.
Thank you!
Hello,
when I search for terms that are present, a correct results page appears.
When I search for things that do not exist on the website, a broken results page appears.
I tried to install other cloud templates for “Search” and “404”, but unfortunately it was not the solution.
Hi, after about a year of working with another custom-made theme, I decided to instal Newspaper again because I love tos functionality and performance and mainly because I wanted to improve user experience and generate more organic traffic. But a few days after the installation (March 3) Page Experience has dropped dramatically with only 8% good URLs. I thought my web performance and user experience would improve and this is very disappointing… maybe I have misconfigured something??? can you help me review this?
https://www.dropbox.com/s/l24dgsa7euugvsg/Screen%20Shot%202021-04-20%20at%2020.28.16.png?dl=0
https://www.dropbox.com/s/n9kyxc5yt9pcgkv/Screen%20Shot%202021-04-20%20at%2020.29.18.png?dl=0
Thanks!!
Alex C
I have magazine pro installed. Here’s a video of the shadow briefly flashing and disappearing when using CSS.
Video: http://sc.com.ly/show/bLH70nPs2869DN5XFZJBzxMt3WAVluyh
Good to hear! Could you tell me how you removed or disabled that hook/function as I’m not sure how to do it (as the Stripe support person did in the image). I can find the lines 35-48 in the file but I don’t know what to type in.
I don’t think it’s good enough that TagDiv reply that you can only use plugins that TagDiv have tested. That may be OK for obscure plugins but for major systems (especially with ecommerce applications) like Stripe and Memberpress with many hundreds of thousands of installations they shouldn’t be breaking them with a page builder. We lost around USD$2,000 because potential members couldn’t pay to join before we got the workaround going.
Stripe checkout is frozen, until tag div composer is disabled, then it works. So far , I have tried:
1. checking on a different server on staging
2. disabling all plugins except WooCommerce, Stripe and tag div composer
3. reverting the theme and tagdiv
4. reverting woocommerce
5. trying a few different stripe for woocommerce plugins
6. creating a COMPLETELY NEW BLANK SITE and installing WooCommerce, stripe plugin, theme and tagdiv
And the issue is still there.
If needed, I can provide access to the staging site. Thank you.
First of all, try to do these steps as quickly as possible, so your visitors do not notice the process:
1. disable TagDiv Composer
2. uninstall TagDiv Composer
3. clear cache (if cache plugin exists)
4. install TagDiv Composer
5. activate TagDiv Composer
6. clear cache (if cahce plugin exists)
Also make sure your WordPress and plugins are up to date.
Sometimes, the issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.
Let us know about your results!
Thank you!
10.4 I’m afraid to upgrade anyone who can install without problems
In my case, On my website, Whenever I install a mobile theme, my pages do not show any content(In mobile-only. They work properly on desktops).
See this Mobile view—> https://imgur.com/3JU1dov
See this Desktop view—> https://imgur.com/VJNjS9e
You said in the above reply that the desktop theme will get converted to the mobile theme layout in the mobile theme. Then what are the issues.
I am ready to give you my admin controls. Just solve this issue. Cause without a mobile theme website performs very slow on mobile devices.
Please help.
Hello!
Please make sure your WordPress, TagDiv plugins are up to date.
Also, make sure that all the settings are like in our requirements, please follow the guide carefully: https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
If you are using a cache plugin, deactivate it, clear all cache(also from your browser) and try again.
We recommend using WP Super Cache plugin: https://forum.tagdiv.com/cache-plugin-install-and-configure/
Let us know the results!
Thank you!
Hi,
Using our theme you can choose from 3 mobile versions
-> mobile responsive => https://www.screencast.com/t/oJ2ShOp47
-> mobile theme plugin => https://forum.tagdiv.com/the-mobile-theme/
-> mobile page => https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/
Seems you have installed the Mobile theme plugin => https://www.screencast.com/t/KqhPuJV43yf. If you created the mobile pages with tagDiv Composer, then when you install the Mobile Theme plugin, your pages will be overwritten by the plugin (the mobile theme comes with its own templates for page, post, category, etc so your current templates from the desktop theme will get converted to the mobile theme layout, the page content is made without builders in mobile editor => https://www.screencast.com/t/xbgZG8kH also, the options that are provided to edit the mobile theme version are limited (this keeps the things simple)).
Better deactivate the plugin and see the results.
Also, if you create a mobile page, please check if is set correctly => https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/
This is a video about Responsive Newspaper Theme, AMP & Mobile Theme, Mobile Pages & Templates -> https://www.youtube.com/watch?v=SpGkOnJeNZY
So, the mobile responsive is what you see then that you select the viewport on phone => https://www.screencast.com/t/matV17hH, so some settings may apply for each viewport(where is the border blue), and others are not(where the border is black).
The mobile page has the mobile templates from Cloud Library => https://www.screencast.com/t/YCcZ8rL8
Mobile responsive version of the theme and the mobile page editor can be edit with tagDiv Composer, the mobile theme plugin not.
For example, you can have the mobile theme plugin activate and use the mobile page/mobile responsive version for the homepage/pages, but for the categories pages/404 page you can’t use the mobile page/mobile responsive version if you have the mobile theme plugin activate.
Thank you!
Hello !
That is the sticky header. If you say that this is disabled it means that you are facing a caching issue. Please make sure to clear all your cache and try again. Please follow our guide and make sure that WP Super Cache has been installed properly: https://forum.tagdiv.com/cache-plugin-install-and-configure/
Let us know the result.
Thank you !
Hello!
Try to re-install the plugin Cloud Library and TagDiv Composer and please start looking for a plugin conflict, deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.
Thank you!
Hello !
Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also you can try and remove and re-install the tagDiv Composer plugin and please send us a link to your website in order to take a look.
Let us know the results.
Thank you !
