- TutorialsHow to install Revolution Slider
- TutorialsHow to Install bbPress forum
- TutorialsFrom WPBakery to tagDiv Composer
- TutorialsDefault Block Settings Guide
- TutorialsImport Revolution Sliders
- TutorialsSystem status parameters guide
- TutorialsHow to Update the WPBakery Page Builder plugin
- TutorialsExisting content
i purchase this them yesterday after installing few hours later it’s started showing issues let me tell you one by one
1. Post creating time it’s show JSON Error
2. on Desktop mobile version theme are opening
3. and now it’s shows everything deleted but its not deleted
what i do now can you guys return my payment because i don’t like you support system if you can’t help so please stop this thing and return my money i will choose some other service
I am trying to make my website secure. I have installed the “Let’s Encrypt” SSL certificate from cPanel and installed the WordPress plugin “Really Simple SSL”. I’v also added a Rewrite rule to .htaccess to make all links from http to https.
However I still don’t get a secure padlock on the home page (which is designed with TD Composer) although the other pages (without TD composer) are safe.
Here’s the report of the home page: https://www.whynopadlock.com/results/2b48994f-7e30-4ec9-87cd-c86bd4983daf
and the report of a non-TD page: https://www.whynopadlock.com/results/83ac31bc-2158-482f-86de-4661650c1658
Does this mean TD composer does not support SSL? Is there a way to enable it?
I have installed Newspaper 10.3.4 version, each time I try to install de demo I got the same error message several times:
“tagDiv detected an error. The importer will try to recover and continue to install the demo after you click ok on this dialog.”
Steps to troubleshoot:
– Check the permissions on your upload folder
– Please make sure that WP_DEBUG is set to false in wp-config.php
– Contact our support via email contact@tagdiv.com (please provide your product license key)
Permissions and WP_DEBUG seem is ok
Thanks
Hi,
Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme, cache plugin or CDN, deactivate them, clear all cache and try again.
If there is still a problem, deactivate and delete tagDiv plugins and reinstall them from here -> https://i.imgur.com/WcraArG.png
Let me know the results!
Thank you!
Hi, we just bought the theme and I’m trying to create a page with Tagdiv composer but when I add a element, it’s loading infinitly, same as if I save the page. Another question is about the demos templates. I installed a demo to try but the home page is with shortcodes and when I try to edit with Tagdiv composer It say that this page hasn’t beed created with this, then I don’t know how to do.
Thanks
Hi,
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
How to install Revolution Slider v5-> https://forum.tagdiv.com/how-to-install-revolution-slider-v5/
Import Revolution Sliders on demos -> https://forum.tagdiv.com/import-revolution-sliders-on-demos/
If there is still a problem, make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme, cache plugin or CDN, deactivate them, clear all cache and try again.
Let me know the results!
Thank you!
Hi, guys
I just receive following problem when I install newspaper theme, please instruction.
Fatal error: Uncaught Error: Call to undefined function is_main_site() in /www/wwwroot/scpkids.com/wp-includes/update.php
Thank you!
Wilbur
The previous one is when I install WPbekar Page builder & if I use custom post template then sidebar not support perfectly. Its show below the post! In mobile view, it’s even worse
I have found another problem today when I update the theme. I use the WMPL plugin to my site for English & Bengali Language. I use different post page templates for English & Bangla but after today’s update, it shows the same template! It’s a big issue for my site. Please Help me. my website address: https://footcricinfo.com
I’m having the same issue and, after manually installing, site is not working propperly. Just code appears where theme items should be.
I am using the (Social Counter) on my front page. The subscriber count is 0. I doubled checked that I have the correct (Youtube id) filled in for the (Newspaper settings-> Social networks-> YouTube API configuration-> API key).
In the (WordPress-> Appearance-> Widgets-> Newspaper default), I use the [tagDiv] Social counter. In that widget, I display the YouTube subscriber count. This widget is not used on the front page. It displays the correct count.
I can see this issue on both Firefox and Chrome. I have Newspaper 10.3.4 installed. All my plugins are up to date. I have tried clearing my cache on both Firefox and Chrome without any luck.
I’m not sure why the front page tagdiv element doesn’t work while the tagdiv widget does.
I just updated and still getting the notification to update the theme via WP-admin/update-core.
I’m using the latest version, how to remove the notification?
I tried clearing the cache.
Hi
I have installed a demo for the newspaper pro theme.
I have two queries:
1. In theme home page there are categories listing has shown right next to the title.
Please check this image:
But on my website, I can’t see it in the home page.
Please let me know from where I can set the category there.
Where I can find settings to set category?
2. https://demo.tagdiv.com/newspaper_pro/category/tagdiv-technology/tagdiv-gadgets/
I couldn’t find this template in library.Please do let me know which template is it.
So I can use it.
Looking forward to hearing from you soon.
Thanks
Megha Patel
Hi, I have installed the theme, when I try to see the preview in real time I have the following error:
Parse error: syntax error, unexpected ‘[‘ in /web/htdocs/www.gazzettinodelgolfo.it/home/wp-content/themes/Newspaper/includes/wp-booster/tagdiv-wp-booster-functions.php on line 240
I opened the file .php but it all seems correct:
if ( false !== $response ) {
$zip_resources = json_decode( $response, true );
$latest_version = [];
$versions = [];
Could you help me, please?
Thanks Antonio
Hi,
We recommend to use WP Super Cache with the settings from our guide -> https://forum.tagdiv.com/cache-plugin-install-and-configure/
Also please provide some more details and screenshots about the problem you have.
Thank you!
Hi,
I just checked this on my install and for me is displaying correctly -> https://i.imgur.com/aHVCtXo.png -> https://i.imgur.com/y1SNiuB.png
Please make sure taht you are using last version of theme, v10.3.3
Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme, cache plugin or CDN, deactivate them, clear all cache and try again.
Let me know the results!
Thank you!
Hello,
I installed the AAWP plugin for Amazon Affiliation on my website http://www.multimetrodigitale.it, but AAWP doesn’t work with the AMP plugin.
It used to work before with TagDiv AMP but now, after the theme update and the release of the new AMP plugin, AAWP it’s not working anymore.
I contacted the AAWP customer service and they told me that “our plugin does not support the ‘Transitional’ mode in the AMP plugin”.
Is there anything I can do? How can I switch from “Transitional mode” to any other mode?
Thanks in advance for your help,
Andrea
Hi guys
I’ve been using Newspapper theme for a while now, amazing theme. I used it for a website called http://www.GoudaFm.nl. We started a new website for a different city and we bought a new licence for http://www.dichtbijhetniews.nl
Now here’s the thing. I have been working and updating the website. I see the changes when i am logged in and even when i log off. However, when I look at a different PC/MAC and smartphone, i see no changes. Only when i first installed and changes some things.
I have cleared some cache but nothing happens. Do you guys have a idea?
This is what I see: 
Link: https://www.dichtbijhetnieuws.nl/wp-content/uploads/2020/05/Screenshot-2020-05-20-at-11.03.17.png
i had install premium newspaper theme and active. 99% optimize my site look at here 
Hello !
For this you will have to migrate your content. After the migration process is complete please make sure that you have reset your key from System Status.
Also we recommend you to reinstall the tagdiv composer plugin.
Thank you !
The component was not installed
SUHOSIN installed
With a template
Hi, guys:
I am running a few sites on Newspaper 9 and I see that you have come up some time ago with v.10.
I didn’t see any specific instructions on migration from 9 to 10 and I was reluctant to do it, due to the fact that if I install another theme, the previous content gets wiped (BTW, why didn’t you release it as an update to 9?). Also, please let me know if you have a version higher than v.9.7.2
Yet, I am running now into some problems, such as misalignment of objects in the page (in the composer I place them in a certain location in the tagDiv composer and they show up somewhere else on the live page), as well as page changes failing to save (I only get the message that the header changes have been saved, not the page content changes).
What do you suggest?
Please let me know as soon as possible.
Many thanks,
Diana
Hello !
Please make sure that you have installed the Youtube API key as you can see here: https://forum.tagdiv.com/youtube-api-key/
Thank you !
Hi, I installed the latest version of thema and double checked my settings on yoast and they all seem correct …
The only thing is that since I installed version 10 of your thema I have had a 30% drop in visits
The collapse is visible from seo zoom.
I reduced the number of plugins from 24 to 13 … practically keeping only the essentials, counting that 4 are from thema 1 for the wordpress editor and the other for the privacy banner.
I attach the trend taken from seozoom with the collapse of the first installation of version 10 of thema.
How can I solve it? Do I have to go back to 9?
Thanks,
Marco.
https://ibb.co/2ZL9pQD (The statistics of seozoom)
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This reply was modified 6 years by
liberoarbitrio.
I’ve installed the theme including all the plugins, but there are no pictures next to the postings on the mobile version.
URL of the website ist: https://einfach-sicher.online
Thank you for your support
Hello,
I’ve deactivated Wp-Rocket, and Imagify, and i’ve installed your cache suggested plugin Wp-Super Cache. I’ve disabled plugins too.
Still having issues with images on mobile theme (as you can see everything is ok on the desktop theme).
It looks like the images are served with original size, instead of an appropriate thumb little size. I have also used the plugin you suggested to reg thumbnails.


I need to fix that