Hi,
Please provide some more details and some screenshots to this problem, in this way we’ll try to reproduce it on our installs.
Thank you for your understanding!
Hi,
From what I can see the mobile theme is appearing ipad, this is usually a cache plugin conflict, please deactivate it and check to see if this is still happen, also we recommend to use WP Super Cache plugin.
If there is still a problem, please provide me a link to your website where I can check this problem.
Thank you!
Hi,
In order to set a slider, you’ll need to edit the page with tagDiv Composer and add the slide or revolution slider -> http://prntscr.com/pvs5ay
How to install Revolution Slider v5 -> https://forum.tagdiv.com/how-to-install-revolution-slider-v5/
Import Revolution Sliders on demos -> https://forum.tagdiv.com/import-revolution-sliders-on-demos/
Thank you!
Hello !
Please make sure that you do the procedure properly according to our documentation here: https://forum.tagdiv.com/how-to-update-the-theme-2/
The best way to update the Newspaper Theme is to delete the current Newspaper Theme version and TagDiv Plugins and after that you can install the new version.
You can find 9.8 version here: https://forum.tagdiv.com/topic/action-required-please-read-how-to-update-to-the-newspaper-theme-v-10/
Also please read my last reply about update on this post: https://forum.tagdiv.com/topic/update-to-newspaper-10/
Also please note that there could be the chance to do some design work in order to adapt the old version to the new one.
Overwriting files will cause conflicts.
Thank you !
Hello !
In order to install the patch you can simply add the new theme over.
Thank you !
Hello !
Please make sure that your migration process has been completed succesfully. Also we do recommend removing and reinstalling the Newspaper Theme and tagDiv plugins.
Thank you !
Hello !
Indeed there is an issue and we have fixed it. All you have to do is to remove and re-install the tagDiv Cloud Library and everything will be fixed. Also the plugin can be downloaded from here: http://cdn.tagdiv.com/wp-content/uploads/2019/11/td-cloud-library.zip
Thank you for your understanding !
Hello !
Please make sure that you do the procedure properly according to our documentation here: https://forum.tagdiv.com/how-to-update-the-theme-2/
The best way to update the Newspaper Theme is to delete the current Newspaper Theme version and TagDiv Plugins and after that you can install the new version.
You can find 9.8 version here: https://forum.tagdiv.com/topic/action-required-please-read-how-to-update-to-the-newspaper-theme-v-10/
Also please read my last reply about update on this post: https://forum.tagdiv.com/topic/update-to-newspaper-10/
Also please note that there could be the chance to do some design work in order to adapt the old version to the new one.
Overwriting files will cause conflicts.
Thank you !
Hello!
That is because this option is made for the mobile device that have the Whatsapp install, this will work only if the visitor on your website is connect to Whatsapp on desktop.
Thank you!
OK, maybe I didn’t make myself clear… I would love to use the Cloud Library, but I can’t install or activate the plugin, because it is not there. I see this: https://prnt.sc/pvrll1
That worked for me, thank you !
What i did was:
– I previously had restored Theme back to version 9.8
– I updated the Theme again to version 10.1 (using FTP. Updating Theme within WordPress did not work for me).
– Removed Cloud Library plug-in (it was already disabled after Theme update)
– Go to Newspaper Theme Welcome and push Update. It will go through all needed plug-ins and re-install Cloud Library automatically, and activate those plugins that were disabled during updating.
Menu’s now works !
Hello !
Indeed there is an issue and we have fixed it. All you have to do is to remove and re-install the tagDiv Cloud Library and everything will be fixed. Also the plugin can be downloaded from here: http://cdn.tagdiv.com/wp-content/uploads/2019/11/td-cloud-library.zip
Thank you for your understanding !
Hi,
The tagDiv Cloud Library can be install from Newspaper > plugins -> http://prntscr.com/pvq4at
If you can.do not want to use the cloud then you need to edit in wp-content/plugins/td-composer/legacy/Newspaper/parts/single/loop-single-x.php ( x represent the number of style that you are using, if you are using the default style you need to chnage this file wp-content/plugins/td-composer/legacy/Newspaper/loop-single.php -> http://prntscr.com/pvqd9u) or you can use a single post template from tagDiv Cloud Library and edit it with tagDiv Composer.
Thank you!
When I installed Newspaper X the TD-composer plugin would not install.
Now I can no longer access any part of my site, frontend or backend without seeing the following:
What can I do?
wp_booster error:
td_api_base: A component with the ID: 1 it’s already registered in td_api_base
/home/swagrrrc/public_html/youronlinemarketingedge.com/wp-content/plugins/td-composer/legacy/common/wp_booster/td_api.php
Display backtrace
wp_booster error:
td_api_base: A component with the ID: 2 it’s already registered in td_api_base
/home/swagrrrc/public_html/youronlinemarketingedge.com/wp-content/plugins/td-composer/legacy/common/wp_booster/td_api.php
https://pastebin.com/Y5d8WV7A
Display backtrace
Ref site: https://dev.elobservadorcr.com/
On mobile the menu is calling an image from 192.168.0.40 (private IP), I just install a theme on a different server an load the demo Life News PRO
Can you help me with instructions of how to remove this call?
Do I need to repeat whole update process, delete all theme files and install them again, or just to upload files from patch_10_10.1 folder?
sir i already install all the required plugin like tagDiv composer, Standard Pack, tagDiv Cloud Library, tagDiv Mobile Theme, tagDiv Social Counter,
Hi,
Normally, the Envato policy allows using a theme only on one install. You can, however, use the theme on a sub-domain if you plan on creating a testing site, but if we are talking about totally different sites with different content, then only one theme per install is legally allowed.
Thanks.
Hello,
When I installed the Newspaper Theme, Users Page in WordPress stopped to weorking. It gets a 404 error page. Do you know why?
Thanks!
Hello, after updating the theme, an error has occurred so I restored the backup and from that moment the sidebar on all the pages has disappeared.
As for the bar that’s okay, so I wanted to eliminate it but I have a problem with it. I have 2 plugins (an event calendar and buddypress yet to be installed) that I would like to show on the homepage but, going to td composer, I have no way to call up these two plugins.
How can I insert them on the home page so that users can register on the site and log in and view site events?
Hi,
Please make sure that if you are using a child theme you set it as in our documentation from here, also make sure that you are using the child theme that comes with the version of the theme that you have install.
If you want to set the td_block_author.php in child this need to be set ( with the folders that contain the file) like this Newspaper-child/includes/shortcodes/td_block_author.php not like this Newspaper-child/td_block_author.php
Thank you!
Hi,
Inside the file for theme install are only the theme files ( tagDiv ) the rest of theme are in theme package.
Thank you for your understanding!
Hello !
Please make sure that you do the procedure properly according to our documentation here: https://forum.tagdiv.com/how-to-update-the-theme-2/
The best way to update the Newspaper Theme is to delete the current Newspaper Theme version and TagDiv Plugins and after that you can install the new version.
You can find 9.8 version here: https://forum.tagdiv.com/topic/action-required-please-read-how-to-update-to-the-newspaper-theme-v-10/
Also please read my last reply about update on this post: https://forum.tagdiv.com/topic/update-to-newspaper-10/
Also please note that there could be the chance to do some design work in order to adapt the old version to the new one.
Overwriting files will cause conflicts.
Thank you !
Hello !
Please make sure that you do the procedure properly according to our documentation here: https://forum.tagdiv.com/how-to-update-the-theme-2/
The best way to update the Newspaper Theme is to delete the current Newspaper Theme version and TagDiv Plugins and after that you can install the new version.
You can find 9.8 version here: https://forum.tagdiv.com/topic/action-required-please-read-how-to-update-to-the-newspaper-theme-v-10/
Also please read my last reply about update on this post: https://forum.tagdiv.com/topic/update-to-newspaper-10/
Also please note that there could be the chance to do some design work in order to adapt the old version to the new one.
Overwriting files will cause conflicts.
Thank you !
Hi,
If the best way to update the Newspaper Theme is to delete the current Newspaper Theme version and TagDiv Plugins and after that to install the new version, then please remove patch directory that you put inside the installation files.
Regards,
Sabri
