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- TutorialsExisting content
Hello,
You have the mobile theme plugin activated; please deactivate it and clear the cache.
Using our theme, you can choose from 3 mobile versions
-> mobile responsive => https://www.screencast.com/t/oJ2ShOp47
-> mobile theme plugin => https://forum.tagdiv.com/the-mobile-theme/
-> mobile page => https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/ The option that you need to use.
Suppose you created the mobile pages with tagDiv Composer. In that case, when you install the Mobile Theme plugin, your pages will be overwritten by the plugin (the mobile theme comes with its templates for page, post, category, etc, so your current templates from the desktop theme will get converted to the mobile theme layout, the page content is made without builders in mobile editor => https://www.screencast.com/t/xbgZG8kH also, the options that are provided to edit the mobile theme version are limited (this keeps the things simple)).
This is a video about Responsive Newspaper Theme, AMP & Mobile Theme, Mobile Pages & Templates -> https://www.youtube.com/watch?v=SpGkOnJeNZY.
So, the mobile responsive is what you see when that you select the viewport on phone => https://www.screencast.com/t/matV17hH, so some settings may apply for each viewport(where is the border blue), and others are not(where the border is black).
The mobile page has the mobile templates from Cloud Library => https://www.screencast.com/t/YCcZ8rL8
The Mobile responsive version of the theme and the mobile page editor can be edit with tagDiv Composer, the mobile theme plugin cannot.
For example, you can have the mobile theme plugin activated and use the mobile page/mobile responsive version for the homepage/pages, but for the categories pages/404 page, you can’t use the mobile page/mobile responsive version if you have the mobile theme plugin activated.
So, if you want to design the pages with tagDiv Composer, you can use the mobile page or mobile responsive version.
Thank you!
Hi,
Do you have the tagdiv Cloud templates plugin installed and activated?
A solution for sending a screenshot/video is this:
Download, capture, and send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link; paste it here.
Thank you!
Hi,
Usually, this happens with cache plugins. If the cache plugin does not have mobile support then the mobile version can be delivered instead.
The solution would be to use the recommended WP Super Cache plugin instead and activate these settings (especially the mobile device support): https://forum.tagdiv.com/cache-plugin-install-and-configure/
Also, you can check this https://i.imgur.com/Es7nHNh.png
Also, this issue can be caused by some options that you have configured for the plugin can cause the issue.
Thank you!
I always hate to manually reinstall and activate these plugins. (I’m talking about the plugins under theme panel)
On my website, I installed LiteSpeed cache because most of the other plugins were not increasing the speed of my site.
However, I have a problem when logged in as an Admin: The page does not render properly or it seems to show a crooked/distorted mobile version of the site, and does not show the admin bar on the homepage. So I cant edit the site with the tagdiv composer/editor.
However when I am on other links like news, travel, everything works properly.
This is a link of how the homepage is shown: My distorted website.
As you can see below the image,There is also a notice: “There has been a critical error on this website…..”
*When I change the theme, Everything works perfectly. Also when I disable Litespeed cache everything works normal.
So what can I do to rectify this problem without removing/disabling litespeed cache?
I have installed the black theme, but it is not completely black. What am I doing wrong?
Hi,
I’ve installed the same default Newspaper theme on two different websites, but I noticed a difference in the footer. On one site, the footer is completely black, while on the other there’s a dark image as the background. I’d like both footers to be completely black. How can I fix this issue?
Thank you for your help!
Hi, today I installed the GSpeech plugin but I would like to change the position of the player under the article title. Unfortunately the plugin did not create a new page dedicated to GSpeech, as described in the instruction video for managing the plugin position on the page through the use of html. How can I solve this problem? Thank you.
Hello,
Have you made changes recently? Did you install a plugin or use a plugin to optimize the website?
Thank you!
Hi,
We got this error in browser console please check
jquery-migrate.min.js?ver=3.4.0:2 JQMIGRATE: Migrate is installed, version 3.4.0
js_files_for_wp_admi…d172c7d9de6043b:236 Download the Vue Devtools extension for a better development experience:
https://github.com/vuejs/vue-devtools
js_files_for_wp_admi…d172c7d9de6043b:236 You are running Vue in development mode.
Make sure to turn on production mode when deploying for production.
See more tips at https://vuejs.org/guide/deployment.html
js_files_vue_modals.…7b181e37c1c9e0e:208 Download the Vue Devtools extension for a better development experience:
https://github.com/vuejs/vue-devtools
js_files_vue_modals.…7b181e37c1c9e0e:208 You are running Vue in development mode.
Make sure to turn on production mode when deploying for production.
See more tips at https://vuejs.org/guide/deployment.html
js_files_vue_cloud_t…27b181e37c1c9e0e:23 getCloudTemplates reply:
Object
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date
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header
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homepage
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Thanks
Hi,
Since the moderators are kind enough to remove posts from related topics, let’s open a new one.
This issue started 48 hours ago. Sharing a post on Facebook returns 403 Forbidden Error.
Please do not ask to turn plugins on and off or install a different theme. I have tried everything.
So rather than advising these or stating that the problem is on Facebook’s side, please help me to overcome this problem.
Kind regards,
Onur Erbas
Hello!
I’ve already replied above that it is better to install the acf from their website and continue with that.
Thank you!
Hello,
You still have the tagdiv mobile theme plugin installed https://i.imgur.com/E7GPvwJ.png, so please make sure that you deactivated it.
Thank you!
Hello,
In most cases, after an update, plugins install automatically. However, there is a possibility that they might not install if the update is performed with extra plugins active or if there are certain restrictions on the site.
Thank you!
Hi
Please help, I really need a quick solution. My website https://www.judithgermain.com has coaching pro elements that are no longer showing.
When I’m in tag edit I can see those elements clearly. However when I’m looking at the website (logged in or logged out) these elements are not showing. I have cleared cache and tried different browsers and neither works.
My website is being judged in the next day or so, so I really need this fixed quickly. I have down graded to the previous update and also reinstalled to the latest update. It doesn’t work on either.
This has just happened and I don’t know why.
Please advise as soon as possible. I will be most grateful.
Thanks
Jude
Maybe I should’ve asked this question long time ago, but do we always have to manually re-install and activate theme plugins every time there is a theme update?
hi
I installed the NextGen Gallery plug-in, I created a gallery of photos and captions.
How can i put this gallery in the footer and sidebar of the Cloud templates?
thank you for your answers
best regards
Hello,
I would like to take a look. Please get in touch with us via email at contact@tagdiv.com and provide the wp-admin access.
Also, do you need to install the entire prebuilt website ? Do you want to install with content or without content?
Thank you!
Cant install the Newsweek pro template to my WordPress, give me an error instead of installing the all website, a get a blank page. Help me
I have problem from yesterday night untill now. Every link a share in Facebook i get problem with 403 forbidden noninage preview no title preview. Only show this . Any issue? I didn’t install ot change something. https://developers.facebook.com/tools/debug/?q=https%3A%2F%2Fe-agrotis.gr%2F2024%2F10%2F%25ce%25b5%25ce%25bb%25ce%25b1%25ce%25b9%25ce%25bf%25ce%25ba%25ce%25bf%25ce%25bc%25ce%25af%25ce%25b1%2Felaiolado-ti-simainei-parthno-exairetika-partheno.html%3Futm_source%3Dfacebook%26utm_medium%3Dsocial%26utm_campaign%3Ddlvrit how i fix it
Hi pivetesgames,
The first suggestion is to disable and delete the current tagDiv plugins and after that please go to Newspaper > plugins and reinstall the plugins from there. Then, the next step will be to set the theme requirements -https://forum.tagdiv.com/requirements-for-newspaper/ make sure that this code is set – https://i.imgur.com/m2Z6S9X.png
The next step will be to check the .htaccess file, this should have only the default WordPress code, after that re-save the permalinks and also please try with plain permalinks.
Thank you!
Looks like uninstallation of Mobile Theme plugin helped. Thank you a lot!
Hello!
We have 3 options available for mobile versions that you can use:
1. Responsive version: A responsive version of your website looks similar to the desktop version. TagDiv Composer is used to edit the page. Click on the mobile viewport: https://www.screencast.com/t/XDQJedlggSB. There, you can see your mobile version and edit or adjust the elements to look better.
2. Mobile pages: https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages
3. Mobile theme plugin: The Mobile Theme is a performance-optimized theme included in the main Newspaper theme that only loads on mobile devices. It comes with its own templates and designs for pages, posts, categories, etc., so your current templates from the desktop theme will get converted to the mobile theme layout. Please see https://forum.tagdiv.com/the-mobile-theme/ and https://forum.tagdiv.com/mobile-theme-introduction/ for more information.
A full explanation is here: https://www.youtube.com/watch?v=SpGkOnJeNZY
If you need to use mobile version 1 or 2, then you need to uninstall the Mobile Theme plugin and AMP.
Thank you!
Hello!
I have chosen the News Hub PRO theme, and something strange is happening with my site. After installation, everything is fine, and the design matches both the mobile and desktop versions of the site. However, after some time, the style seems to break either on the desktop or mobile version of the site, and I can’t figure out what causes it. An example of the broken style is shown in the screenshot from the phone. The same design issue can appear on the desktop version of the page as well. All third-party plugins have already been disabled, and the cache has been cleared, but it doesn’t help. Could you please advise me on what to look into?
Thank you.
