Hi,
I am trying to upload newspaper theme from our localhost/local machine and getting following Message:
Installing Theme from uploaded file: themeforest-5489609-newspaper.zip
Unpacking the package…
Installing the theme…
The package could not be installed. The theme is missing the style.css stylesheet.
Theme installation failed.
Please fix asap if its your end problem otherwise let me know what changes i need to make from our side.
Thanks,
Ratnesh Dwivedi
Hi,
Now the mobile theme seems to display on desktop as well – http://prntscr.com/o5x7a9
These kind of issues are usually caused by caching, the mobile theme plugin may not work or apply properly depending on cache plugin and cache settings used.
We recommend the WP Super cache with this configuration if possible
– https://tagdiv.com/wp-super-cache-plugin-install-and-configure/
The super cache works properly with he mobile theme. We haven’t tested any other plugins unfortunately.
I see you use the rocket cache, maybe try experimenting with different mobile settings, cloud work – https://docs.wp-rocket.me/article/708-mobile-caching
Thanks
I’ve done so, but still no submenus in mobile version. Another thing is that I come back to ordinary version of website when clicking some links. When deinstall and install mobile plugin again, sometime it works or not. Seems like this plugin is not working as it should. What’s wrong here?
Hi,
Maybe you have (or the plugin has automatically) updated WPBakery to version 6.0.3. I have seen some similar reports from our users mentioning issues with the latest WPBakery version.
We recommend that you do not update WPBakery when available (purchased plugin)
– https://forum.tagdiv.com/how-to-update-visual-composer-plugin/
The current WPBakery included in the theme package is version 6.0.2, which works with the theme just fine.
If what I mentioned above is correct, please remove the 6.0.3 WPBakery and install the previous version. It should solve the problem. We will include the new plugin in the next theme update, after we test it.
Thanks
Hello !
We are sorry for your inconvenience !
It is mandatory to delete all what was left from the older version before intalling this update. Overwriting the files would cause a lot of problems and maybe you’ve missed something while deleting the old files. Have you checked the plugins to be deleted too ? If you are certain that you have installed the updates correctly by deleting all of the older versions and made a clean install from scratch please contact us via email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.
Also take a look at our documentation about installing the theme and plugins: https://tagdiv.com/how-to-install-plugins-and-update-plugins/ ; https://tagdiv.com/how-to-install-newspaper-theme/
Thank you !
Hello !
I have reviewed your page and now the submenus seem to work on mobile. Please delete your cache and check again. For cache we do recommend WP Super Cache. Find out more about it here: https://tagdiv.com/wp-super-cache-plugin-install-and-configure/
Thank you !
Hello !
You can delete the theme from wordpress and also the theme related plugins and install them again. Make sure that they are all activated and up to date. You can do this also from FTP.
Also take a look at our documentation about installing the theme and plugins: https://tagdiv.com/how-to-install-plugins-and-update-plugins/ ; https://tagdiv.com/how-to-install-newspaper-theme/
Also, I have checked your license and I saw that your support is expired, as you can see here -> https://www.screencast.com/t/9NXJu9lJpBw Further, if you want to help you on the email with some deeper investigations, you will need to extend your license.
Both Newspaper Theme and Newsmag Theme are supported by the tagDiv team accordingly to the ThemeForest Item Support Policy -> https://themeforest.net/page/item_support_policy. In summary, the Themeforest policy states that once you purchase the theme, you receive a 6 months customer support period with the possibility to extend the support to 12 months if you need further assistance and if you choose so.
Thank you for your understanding!
@Themisic yes totally agree. Tagdiv always give a simple ans that please diable mobile theme if you want a function to work, which is not the solution. If there is something faster make it/fix it so that it becomes better and the users are not penalised.
Everyone has to work according to Google, that is why one installs a theme so that it will be future ready. But they try to do their best, even if a bit slow.
Have not found a solution to lazy load in mobile theme till now.
@pulsatemedia lot of issues, with the new Google algo update, which TagDiv theme is not ready for, one is this lazy load. Next WebP, luckily that solves with an additonal plugin. Then there is speed issue which this theme is at the low end of. Also resource issue. The list we have encountered is quite big. Am sure, in the next update they will cover all these.
Hi there
I’ve just installed Newspaper on to my site again and I have the same issue. Just deactivated Yoast Premium and I can now see the new post. Active Yoast Premium and the new post just returns a blank page.
Thanks
Andy
Hello, After updating newspaper & wordpress to the latest version, I have some issues:
1. Problem ONE !
All my posts has turned to AMP: Disabled and when I click on edit this message appears: There are no supported templates to display this in AMP.
PS: I installed AMP plugin + Newspaper mobile theme. & I had set Website Mode Transitional in AMP settings.
(( before update, when I search posts in google from my website via, it always redirect me to AMP version, however, after update this is not happening anymore. ))
2. Problem TWO !
After updating, the xml rpc is not working anymore. I contacted WordPress APP support, and after conducting their test, I had errors in the following:
wp.getTags
wp.getPostStatusList
wp.getComments
wp.getPageList
metaweblog.newMediaObject
And they told that either the Theme or plugins are making conflicts.
3. Problem THREE !
Is there any Shortcode to use to add ADVERTISEMENTS in middle of posts ( like for instance between paragraphs ) ? or should I use 3rd party adsense plugins
4. IS NEWSPAPER compatible with Polylang ? or we should only use WPML paid version. ?
5. Is there a way to show an LTR TEXT in RTL POST ( my Newspaper theme is set to Arabic )
Thank you in advance.
I know Woocommerce is the conflict because I uninstalled it and TagDiv was saving properly again.
Great theme, but this is something I need working :).
Same here.
Reinstall the version 1.1.3 for the moment until release new compatible version of theme.
Hi Team,
My AMP plugin got updated to the latest version 1.2.0 and it messed up with the theme.
If i select Mobile+Amp feature on, the whole website is getting messed up.
Tried disabling all other plugins, reinstalling TD Composer, same issue.
Please fix the compatibility with AMP 1.2.0
I have to disable the Mobile+AMP feature to keep my site running.
Hi there,
I’ve installed the mobile theme plugin but I can’t activate it?
Could you help me?
I’m getting the following error “Referenced AMP URL is not an AMP” appearing in the Google Search Console. The issue only affects pages not posts.
Previously these pages worked fine in AMP. I’ve tested these pages in the AMP tester and it’s confirming they are not compliant (this was not the case before). When I enter an AMP version of my page it just redirects to the standard version of the page.
I have Newspaper v 9.7.2 installed with version 1.2.0 of the AMP plugin installed. Under the Mobile Theme settings, I have “Mobile + AMP” enabled.
Under the AMP settings, I have Posts and Pages enabled for Supported Templates. I’ve not installed any recent plugins or made any recent changes to these affected pages.
I wonder if you can advise on this issue please?
I am typing this to see if I royally screwed up.
I bought and installed the Newspaper theme 2 weeks ago. I uploaded the parent theme to my WordPress installation. I then zipped up the 2(?) files that were in the child folder and installed it as a child theme in my WordPress installation. It installed fine and I activated the child theme. I did all of my changes using that child theme. (It shows as Newspaper 7 child theme, although I had bought the Newspaper 9 theme.)
I am now looking at the forums here and see that people have trouble with child themes and perhaps shouldn’t be using them. I guess my questions are below…
Am I safe? Did I royally screw up my site by doing my setup on the child theme that I zipped up and installed? Or am I safe and with the next update, my parent theme will get updated and my site will get updated, with all of my customizations (setup) safe.
Thanks
Hello !
We are sorry for your inconvenience !
It is mandatory to delete all what was left from the older version before intalling this update. Overwriting the files would cause a lot of problems and maybe you’ve missed something while deleting the old files. Have you checked the plugins to be deleted too ? If you are certain that you have installed the updates correctly by deleting all of the older versions and made a clean install from scratch please contact us via email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.
Also take a look at our documentation about installing the theme and plugins: https://tagdiv.com/how-to-install-plugins-and-update-plugins/ ; https://tagdiv.com/how-to-install-newspaper-theme/
Thank you !
Hi, can you help me with some problems ?
I want to install the homepage like this : https://khanh.com.vn/, my website : https://buinguyenstudio.com. What do I need to do.
1. I need my colum longer. My colum https://prnt.sc/o4vb8p like this colum https://prnt.sc/o4vcut
2. I want to be like this then how https://prnt.sc/o4vdhj
Thank you !!!
Hi,
You need first to delete the current plugin that you have and reinstall the version from the current theme version that you have install.
We recommend to delete the plugin via FTP.
Thank you!
Hello !
In order to activate the demos with content you will have to go into Dashboard – Newspaper – Install Demos and check the box where it says install demo with content like here: https://www.screencast.com/t/j3DdenQvog5 After you installed your demo you will be able to find a EDIT WITH TD COMPOSER button near on the top: https://www.screencast.com/t/j3DdenQvog5. If you want to edit the post pages you will have to go on cloud library and add a single post template. You can find out more here: https://tagdiv.com/customize-articles-with-single-post-templates/
Thank you !
Hi,
Ensure that you have correctly installed the theme via FTP way according to our documentation from here -> https://forum.tagdiv.com/newsmag-install-via-ftp/ Also, if you are using the child theme, please switch to the main theme because we do not recommend using the child theme because it might break the theme functionality. Also, remove all of the untested plugins, clear all the caches, purge CDN files and check the results. For more investigation, please provide your website URL.
Hope this helps and let us know!
Thank you!
Hey,
The cache is provided by Kinsta server side and also cloudflare so there is no cache plugin installed on site.
I don’t have any screen caps of before pics as I did not anticipate this happening.
Although I did spend time on Wednesday evening setting it all up again – this is what it would have looked like before it all disappeared:
https://drive.google.com/file/d/14IxesbRdmjcTrXdo50y6HPD-BfW3dnQL/view?usp=sharing
As I was working on the main menu sticky section, I pressed save then a red error box scrolled in top right of screen instead of the green success box – I pressed save again – and the spinner wheel just kept spinning. I then pressed page refresh which then returned a blank section like this:
https://drive.google.com/file/d/14DgjXELSoaUQivhbfz0dW7dAV1x3mgXr/view?usp=sharing
I tried to restore to a previous revision but nothing updated.
Could WP randomly logging me out of dashboard be a cause of this?
Hope this helps.
Rhys
hello our theme no longer shows the EMPTY SPACE block. (SEE FIGURE IN ANNEX). of the div composer tag.
How do I solve the problem? Does reusing the theme or the reslove plugin?
I do not want to lose the site layout if it is necessary to reinstall the theme. please help me
https://schoje.com.br/wp-content/uploads/2019/06/EMPTY-SPACE-BLOCK.png
I reinstalled theme. I deactivated child theme I believe I did all ‘by the book’ but look what I get https://www.screencast.com/t/sNVJdkOA and why still outdated?
Also NEW has again disappeared from cloud library…
Hi,
for some strange reason the home page where I used TagDiv composer to design it is now out of order after updating to 9.7.3 the latest version of newspaper theme. However, when I log into my WP site, I see it normally fine. I logout and it gets disorganized again. I reinstalled and activated all plugins when updating. my system status is all green, so I know it was fine. Can you tell me what could be causing this?
