- TutorialsHow to install Revolution Slider
- TutorialsHow to Install bbPress forum
- TutorialsFrom WPBakery to tagDiv Composer
- TutorialsDefault Block Settings Guide
- TutorialsImport Revolution Sliders
- TutorialsSystem status parameters guide
- TutorialsHow to Update the WPBakery Page Builder plugin
- TutorialsExisting content
Hi,
Installing a new demo will uninstall the one you have now. The settings you have in the theme panel now will be replaced by the settings in the new demo. Everything related to the previous demo will be removed and replaced by the new demo.
You could for example create a testing install on a sub-domain if possible, or locally, with a copy of the current website. There are plugins that can duplicate the website, or clone it (like the duplicator plugin). Then install the new demo there first, to see the results. This would be better than trying it on the live website, it is worth considering
– https://www.wpbeginner.com/wp-tutorials/how-to-clone-a-wordpress-site-in-7-easy-steps/
Thanks
I have always latest updates installed
I have gutenberg and classic editor installed
I tried different computer and browser
Whenever I have the mobile theme activated as a plugin I can’t do a new page:
wp-admin/post-new.php?post_type=page:
“Der Link, dem du gefolgt bist, ist abgelaufen.”
I can edit pages
I can do new posting
Everything else seems to work
When I dectivate the mobile theme I can add new page also
Hi,
I need your website so I can make some investigation in this case. Also, make sure if you are using the latest version of the theme installed via FTP way, check the system status parameters to be increased accordingly to our guide from here -> https://forum.tagdiv.com/system-status-parameters-guide/ clear all the caches and check the results. If you are using some untested plugins which might break the theme functionality, please remove all of these, clear all the caches, purge CDN file and check the results. I have tested to my website and seems that everything works as expected.
Thank you!
Hello !
You can update directly to 9.7.2 BUT it is mandatory before the update to delete all the old files of the theme. The new update has a upgraded core so overwriting the files will cause a lot of problems. We recommend uploading via ftp. Take a look at our documentation regarding the update: https://tagdiv.com/update-newspaper-theme/ ; https://tagdiv.com/how-to-install-plugins-and-update-plugins/
Thank you !
Hi,
My hosting solved the problem. Some files css and js were trying to get on routes that did not really exist, due to an error in the .htaccess file the originals were being altered and this caused 404 errors. That’s why now it looks better.
In the other side, I installed tagDiv Cloud Library and now I see the header manager, but what about if I want to hide the footer? There are some pages that I don’t want to use header and footer because I don’t want leak points.
Thank you.
Hi,
Please make sure that you set a post category to show in revolution slider -> https://www.screencast.com/t/IXSM42oBk5 -> https://www.screencast.com/t/dLgZJqqEK save the page and view it -> https://www.screencast.com/t/IfmYs8N0lX -> https://www.screencast.com/t/vlYfBCXa
How to install Revolution Slider v5 -> https://forum.tagdiv.com/how-to-install-revolution-slider-v5/
Import Revolution Sliders on demos -> https://forum.tagdiv.com/import-revolution-sliders-on-demos/
Thank you!
Dear TagDiv SUpport,
If I would like to change the template to Black version, I guess installing the Black Demo, what kind of settings and changes I will lose?
Can you suggest me a safe a proper way to switch from my actual Newspaper 9.7 News Magazine white version to the Black version of NewsPaper?
Maybe during weekend I would like to try some new dresses for my magazine 😉
I’m looking to update from version 9.5 to the latest. Can i do that directly or do i need up update the last one first?
I installed the Evato plugin from github and it does not detect that the newspaper theme is installed. It detects that I have purchased the themes but not installed.
Ho installato news 9 paper sembra tutto ok ma non riesco a creare i blocchi specie nella home escono solo post in verticale…ho provato anche con la demo ma stessa cosa come mai? i requisti lato hosting e php ci sono
We purchased Newspaper last year and installed at a temporary URL/server where multiple people in various locations would be able to test and tweak it, but the general public would not know to look. Unfortunately, it’s taken a long time. We’re trying to finalize the site, but we need to access the cloud templates to fix some problems. However, the cloud templates require activation, and we were told that once we activated the theme, the site would be stuck where it was.
Should we activate the theme—will doing so prevent us from installing it on the live website? What should we do?
Hello !
This is most likely a plugin conflict. Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also make sure that you have updated the theme properly since overwriting the previous version of theme will cause a lot of issue. It is mandatory that the older version is completely erased before installing the 9.7.2 Here are some tips and tricks on how to update the theme: https://tagdiv.com/update-newspaper-theme/
Thank you !
Are tell me first to reinstall the Newspaper theme?
If I do this, will I loose any of my current settings and setup?
Hello !
We are sorry for your inconvenience !
I pressume you have made an update. It is mandatory to delete all theme related files from the older version before intalling this update. Overwriting the files would cause a lot of problems. If you are certain that you have installed the updates correctly by deleting all of the older versions and made a clean install from scratch please contact us via email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.
Also take a look at our documentation about installing the theme and plugins: https://tagdiv.com/how-to-install-plugins-and-update-plugins/ ; https://tagdiv.com/how-to-install-newspaper-theme/
Thank you !
Hi,
Is possible to get these errors if you make update to theme without delete the old version and just overwrite with the new one.
Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.
Please make sure that you have the last version of theme (v9.7.2) also please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
If the problem is still there, please delete( delete the theme plugins too, do not override ) the current version of Newspaper that you have and download again from themefores the newspaper and reinstall it.
Thank you!
My system status does not indicate anything off right now. The PHP Version is 7.3.5, the max_execution_time is properly set, the max_input_vars is at 5000, and SUHOSIN is not installed.
The WP Memory Limit is properly set, and WP_DEBUG is false.
The issue is not that settings are not being saved. It is that the “Thumbs on Modules/Blocks” menu item in that screenshot cannot be opened at all. I do not even see the settings underneath that option. Otherwise, I can open all other menu options, and properly Save Settings.
Hi,
I believe you are referring to these settings – http://prntscr.com/npcj5g
If that is the case, please re-download the theme from themeforest and install it. Then deactivate the mobile theme plugin and delete it, and install it again from here
– http://prntscr.com/npcjz5
After doing so the settings should appear. There was an issue previously but it is fixed now. Let me know if the problem remains, or if you have a different problem.
Thanks
Hi,
Please make sure that the theme was install like in our documentation -> https://tagdiv.com/how-to-install-newspaper-theme/
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Please make sure that you update the theme like in our guide -> How to Update the Newspaper Theme for WordPress
If there still a problem, please let me know!
Thank you!
Hi,
Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
If the problem is still there, please delete( delete the theme plugins too, do not override ) the current version of Newspaper that you have and download again from themefores the newspaper and reinstall it.
If the problem is not solved, please send us an email at contact@tagdiv.com and provide admin login. We will take a look. Include a link to this topic in the email.
Thank you!
Hi,
Please ensure that you have correctly installed the theme via FTP way according to our documentation from here -> https://forum.tagdiv.com/install-via-ftp/ and also, make sure if you have respected a lot the thing from our theme’s requirements from here -> https://forum.tagdiv.com/requirements-for-newspaper/ Major of this problem happens due to a bad configuration of your parameters, like PHP memory.
Hope this helps and let us know how it goes!
Thank you!
Per your instructions here https://tagdiv.com/amp-newspaper-theme/, I cannot find the AMP Settings anywhere in my dashboard.
Where do I find them?
Thank you
Hello !
Please be more specific about your issue. I will pressume that you installed the theme and everything is not like it should like. You should try our demos: https://tagdiv.com/newspaper-theme-installing-demos/
Hope this helps !
Thank you !
Hi Calin,
Yes, I could finally solve the problem by doing a clean installation from 0, importing content and images. And now it works. I think there was an error or conflict that was finally solved by reinstalling.
Thank you for your time and help.
Cheers
If you don’t want Gutenberg, install the classic editor plugin
– https://wordpress.org/plugins/classic-editor/
Installing this plugin will automatically deactivate Gutenberg. The classic plugin will also add these options – http://prntscr.com/np8orq
Hi!
I can’t upload the theme. I followed the directions –
Unzipped newspaper-tf, found the installable zip file Newspaper.zip, uploaded that via Appearance – Themes – Upload
then shows this: This page isn’t working http://www.accreditedbroker.com.au is currently unable to handle this request.
Hi,
This usually happens because of caching plugins or settings from them. Some caching plugins can mix up the main theme with the mobile theme. We recommend where possible to use the super cache plugin, in our tests such issues did not happen when the mobile theme is active – https://tagdiv.com/wp-super-cache-plugin-install-and-configure/
If you use the same caching from this topic
– https://www.litespeedtech.com/support/forum/threads/issue-with-mobile-caching-in-lscache-plugin.17148/
You could check if the setting mentioned there is enabled, if not enable it and purge the cache. Check if that works.
Thanks
