Hi Calin,
Thank you. I followed the instructions but I will reinstall to make sure.
Regards,
Marc
Hi primonews,
Please make sure when you update the theme to the latest version of it. First of all, you need to make a full backup to your database and then, you have to remove
your old theme and then add the new theme folder which contains the latest version of the theme. Also, you have not to overwrite because then you will encounter some problems. Check here -> https://forum.tagdiv.com/install-via-ftp/
Hope this helps and let us know how it goes!
Thank you!
Hi,
Please make sure when you update the theme to the latest version of it. First of all, you need to make a full backup to your database and then, you have to remove
your old theme and then add the new theme folder which contains the latest version of the theme. Also, you have not to overwrite because then you will encounter some problems. Check here -> https://forum.tagdiv.com/install-via-ftp/
Hope this helps and let us know how it goes!
Thank you!
Hi,
Please notice that api-plugin.php is no longer available with our theme and you need to use the creative-plugin.php if you want to create your own blocks. Please check here -> https://forum.tagdiv.com/developer-info/ Also, ensure that you have correctly made the theme update.
First of all, you need to make a full backup to your database and then, you have to remove your old theme and then add the new theme folder which contains the latest version of the theme. Also, you have not to overwrite because then you will encounter some problems. Check here -> https://forum.tagdiv.com/install-via-ftp/
Hope this helps and let us know how it goes!
Thank you!
Hi,
Please make sure when you update the theme to the latest version of it. First of all, you need to make a full backup to your database and then, you have to remove
your old theme and then add the new theme folder which contains the latest version of the theme. Also, you have not to overwrite because then you will encounter some problems. Check here -> https://forum.tagdiv.com/install-via-ftp/
Hope this helps and let us know how it goes!
Thank you!
Hi,
Please make sure when you update the theme to the latest version of it. First of all, you need to make a full backup to your database and then, you have to remove
your old theme and then add the new theme folder which contains the latest version of the theme. Also, you have not to overwrite because then you will encounter some problems. Check here -> https://forum.tagdiv.com/install-via-ftp/
Hope this helps and let us know how it goes!
Thank you!
Hi,
Also, please make sure when you update the theme to the latest version of it. First of all, you need to make a full backup to your database and then, you have to remove your old theme and then add the new theme folder which contains the latest version of the theme. Also, you have not to overwrite because then you will encounter some problems. Check here -> https://forum.tagdiv.com/install-via-ftp/
Hope this helps and let us know how it goes!
Thank you!
Hi Antoon,
Sorry about that but please notice that we cannot re-create this error, sorry! Also, I check your website and your theme used it seems to be 9.2.2. Give me some screenshots with your errors so we can identify them. Also, please make sure when you update the theme to the latest version of it. First of all, you need to make a full backup to your database and then, you have to remove your old theme and then add the new theme folder which contains the latest version of the theme. Also, you have not to overwrite because then you will encounter some problems. I request you to make a new install to a new sub-domain and check how it works and also, you can provide it here for more inspections.
Hope this helps and let us know how it goes!
Thank you!
Hi,
Please check if the plugins have been updated – https://tagdiv.com/updating-the-core-of-tagdiv-themes/
After you update the theme to the latest version there should be an update button for the theme plugins in the welcome screen. The mobile theme plugin will be updated as well.
Or try the other update method, check if there is an update button for the mobile theme in the theme plugins panel – http://prntscr.com/nfme97
Ultimately if there is a problem, deactivate and delete it then reinstall it from the same plugins panel. Let us know.
Thanks
Hi,
Usually this is happen when you make the update via FTP and you do not delete the previews version of theme, and you only override it, please make sure that you make the theme update correctly -> https://tagdiv.com/update-newspaper-theme/
If there are still a problem, please remove/delete the theme and reinstall it via FTP.
Thank you for your understanding!
I’m using the mobile theme and AMP available in the theme panel on my website, but I’m not satisfied with this, I’m getting a lot of errors in the Google search console. I want to disable the mobile themes and AMP and install AMP for WP plugin. please tell me how I can completely disable mobile theme and AMP, without affecting SEO.
Screenshot – https://www.screencast.com/t/uX8oMoNXCmCu
Website – https://www.wikihelp.in/
Update – I restored my site so as not to have broken images.
I actually don’t think I need the thumbnail regeneration … I think there’s a lazy loading issue. See this page: https://offmetro.com/world/category/destinations/
The first load everything looks great, then anything under the fold shows a broken thumbnail.
I tried:
uninstall/reinstall theme
deactivating all plugins
purging the cache
Turning off newspaper lazy loading
I’m new here…
If I have tried a demo, say fast-news themes, and want to use the theme, what i need to do? Do I need to uninstall the demo or use it immediately without uninstall the demo?
Thank you!
Hi,
since the update to 9.7.1 I am having problems with the backend (http://domainname/wp-admin/ or any page from the backend… on SOME browsers:
Edge (solved after deactivating / activating TD composer plugin)
Opera
Chrome
Firefox: is ok
They throw following error:
Warning: Cannot modify header information – headers already sent by (output started at /path/20/d1111111/htdocs/aaaa/wp-content/themes/Newspaper/includes/wp_booster/td_util.php:1311) in /path/20/d1111111/htdocs/aaaa/wp-includes/pluggable.php on line 1251
Warning: Cannot modify header information – headers already sent by (output started at /path/20/d1111111/htdocs/aaaa/wp-content/themes/Newspaper/includes/wp_booster/td_util.php:1311) in /path/20/d1111111/htdocs/aaaa/wp-includes/pluggable.php on line 1254
A little weird is the fact that my other domain with NEWSPAPER installed does not have that issue.
I did clear browser caches, even installed e.g. OPERA freshly on another computer, and still get the error on all machines running OPERA or CHROME.
I reinstalled all THEME files and the Theme panel confirms I am running 9.7.1.
I deactivated the child theme but no difference.
Any help is appreciated.
Thanks,
Frank
I did this several times, i deleted the old plugins and installed them from the theme plugin section. It still gives me the same error.
Hi there,
I am struggling to get all sibling categories to show after I installed “Category Template 20”. I have 17 total and even though I limited sibling categories to 20, only 12 show. Ideally, I would like them to display on two rows.
I also tried to duplicate the element and then manually enter what “categories to show”, but it doesn’t respond to the category ID’s that I enter.
I’ve shared a screenshot to show what I mean: https://photos.app.goo.gl/1vKCnVkRCNipP5Fx9
Thanks for your help!
Chris
Your instructions state to install new version in WordPress first de-activate and delete old version. There is no option to de-activate delete as there used to be. So how can I remove the old version from WordPress Theme panel?
After the Update. I experience problems accessing the admin panel. So the only way to access the word press admin panel was to disable the tagDiv Composer plugin. once you reinstall the tagDiv Composer plugin I would bump into the same problem and the only way to access the admin panel was to use a different address. I follow the steps deleting and reinstalling the new theme but it didn’t work. Can you please help?
Hi Arul,
In that case, you should not make an overwrite to your old files sorry! You need to completely remove your old folder and add it the new one. You need to make a clean install from scratch to achieve good theme results. Please check the B section from here -> https://forum.tagdiv.com/how-to-update-the-theme-2/ and strictly follow the steps from there if you want to achieve better theme results.
Hope this helps and let us know how it goes!
Thank you!
Getting this error while logging in wp after installing the latest version 9.7
Hi,
If you want to add an Author element you need to add it with Td Composer when you edit your page. Regarding our update, we recommend the FTP method because this is the surest method in this case. Check here -> https://forum.tagdiv.com/install-via-ftp/
Thank you!
Reinstalled it using FTP, but didn’t fix the issue for me.
Hi!
I have just installed AMP and tagdiv mobile theme. Unfortunatelly, homepage is blank. What should I do? which widgets are optimized for AMP?
This version of the tagDiv Mobile Theme plugin is not supported by the current activated theme!
Please make sure you’ve updated the theme properly!
I have the latest version of theme 9.7.1 installed
Hi,
Please make sure that you made the update like in our documentation -> https://tagdiv.com/update-newspaper-theme/ if you chose to make it via FTP make sure that you delete the old version of theme before you set the new one.
If there are still a problem, please remove/delete the theme and reinstall it via FTP.
Thank you!
