do you mean wordpress plugins, or some addon for tagdiv themes?
i dont work here
Good afternoon. Please tell me how to install third-party plugins purchased on envato?
they are seeing wrong time at site or server level…trick is tracking that dow, and i do not remember how we sorted looking that up…might have been php time setting…i think you can install a simple test.php file in your root to sniff all php settings. that would identify what timezone php is using.
you can try setting via htaccess aloso
https://www.a2hosting.com/kb/developer-corner/php/using-php-directives-in-custom-htaccess-files/setting-the-php-time-zone-in-an-htaccess-file/
After installing the latest version of Newspaper (12.6.5) the font family in my site got messed up (It changed by another font family).
Hello,
Please provide more details about your issue.
Also, please delete the plugin from Plugins, and try to install them from Newspaper -> plugins.
Thank you!
Hello!
I have a problem with the videos on my test website.
I am not using YouTube but videos hosted on my server. On desktop – everything seems to be fine. On mobile – there is a problem with displaying the video at first (when you click on the video it loads up perfectly).
Is it possible to help me on this issue because I am making a relatively large installation with over 150k posts and around 10k of them have videos inside.
http://wp.ecomservice.bg/?p=682 <– this is a sample URL where you can see the issue.
Best regards!
Hi,
Please update the theme to the latest version 12.6.5.
This malware infects not only theme files but also WordPress files or other plugin files. This malware was not detected only in our theme but also in many other themes and plugins https://www.bleepingcomputer.com/news/security/massive-balada-injector-campaign-attacking-wordpress-sites-since-2017 / -> https://cybernews.com/security/wordpress-malware-epidemic-balada-injector/ -> https://www.geoedge.com/balda-injectors-2-0-evading-detection-gaining-persistence /
You could consider reinstalling the WordPress version, reinstalling the theme, and checking for this plugin wp-zexit.php. It might be wise to inspect via FTP if it doesn’t appear in the WordPress -> Plugins. Additionally, using Wordfence to scan the website and remove unknown users would be prudent.
Change admin passwords and delete admin accounts you are not familiar with;
– Delete any weird/unknown plugins;
– Delete the weird/unknown themes;
– Clean unfamiliar Theme Panel injected code (example – https://i.imgur.com/4q70kCv.png);
– Clean WordPress files (example – https://i.imgur.com/stJCqiK.png)
If you’re not sure how to do it, our custom work team can help you with both theme updates and malware file cleanup https://tagdiv.com/submit-a-request/
Thank you!
One of my domains got suspended, it was the one using Newspaper theme. It has been restored after I removed the theme and plugins. I removed ALL files to start fresh. Some facts about me:
I update things in under 6 hours. if an update comes while I am sleeping hence 6 hours. No more than 24 hours.
I do not use any plugins that has no updates in 6 months or more. I use 2fa with my User account, Wordfence is used. My password is 25 mixed characters (lower and upper case, letters, numbers and symbols).
In everything else in my computer/digital life, I use a Yubikey and get notifications when there is a login.
Here is the original message I got from my hosting provider, for privacy’s sake I censored the domains:
Hello,
We have noticed trouble in the account with big CPU over usage in the account with monthly average value:
45.80% of 5.00% CPU Limit
and peaks over 65% recently seen in CPU Statistics menu:
https://(myloginidformydomainhosting.com)/statistics/load-stats/
In general, the more traffic and hits a PHP-based website gets the more CPU it consumes to process the scripts.
Additionally, high CPU usage is generated when a PHP-based website generates a high number of queries to its database:
https://(myloginidformydomainhosting.com)/mysql/stats/
https://(myloginidformydomainhosting.com)/statistics/web-stats/
https://(myloginidformydomainhosting.com)/statistics/traffic-stats/
Cross-reference of these factors and statistics will indicate to you which website generates the most CPU in the account.
In your case, this appears to be a combination of many websites running in the account starting with WordPress website at:
(mydomain.com)
which appears to be compromised by a hacker and running malicious scripts similar with its TagDiv plugins and Newspaper theme described in this article:
https://blog.sucuri.net/2023/10/balada-injector-targets-unpatched-tagdiv-plugin-newspaper-theme-wordpress-admins.html
and with huge amount of hits at:
(mydomain.com)/wp-json/tdw/save_css/
Due to these reasons, we have been forced to suspend the domain name, so it cannot be accessed online. Although this is so, you can access the domain name folder via File Manager or FTP to remove the trouble content.
The best solution in such a case is to download files to your computer for a comparison copy thus you can configure later needed plugins and templates as well as retrieve single static files like images.
Remove all files from the host(domain or subdomain) folder thus you can be sure that all malicious files are removed.
After that reinstall your website completely with a new fresh version of the scripts(core application, plugins, themes, etc.) latest versions. Use database configuration from wp-config.php file downloaded before so you can connect the reinstalled website to previous database for your website previous information.
Here is also a detailed article on a hacked website:
https://(myloginidformydomainhosting.com)/help/view-article/?id=550
Restore of the website files does not help in such cases as it reverts the same outdated scrips of your website which the hacker has compromised before so the trouble is repeated again and again.
Please check the content of your entire hosting account for any third-party scripts which are not a part of your websites uploaded by the hacker and remove such ones.
You have to change all passwords in your account too – all FTP accounts passwords and all scripts admin passwords.
After website is reinstalled you can try general protection of the WordPress script with a plugin such as one of these:
https://wordpress.org/plugins/better-wp-security/
https://wordpress.org/plugins/wordfence/
To optimize a website further:
– Try to reduce PHP/MySQL database requests with additional caching plugins like:
– WP Fastest Cache – https://wordpress.org/plugins/wp-fastest-cache/
or
– W3 Total Cache – https://wordpress.org/plugins/w3-total-cache/
– check details of the queries running – Query Monitor – https://wordpress.org/plugins/query-monitor/
and try to reduce queries or check with their developers for optimization advice.
– Try to reduce the number of articles that appear on your front page and reorganize them into sub-pages. This way you would lower the number of queries processed to the database on each visit of the website and will improve the site performance.
-check some advice to restrict bad bots crawling your website as they are a waste of website resources in general. Check online advice articles similar to:
– Limit hits from Google bots from their system:
https://search.google.com/search-console/about
– check official WordPress documentation: https://wordpress.org/support/article/optimization/
Monitor the statistics mentioned above for at least a couple of days which should be enough to see if the changes made have enough effect or if you need to take further measures.
We will expect a solution of this trouble from you in 7 days and we may be forced to suspend the account after that if no updates are provided from you in this ticket.
Looking forward to hearing from you.
Best Regards,
(insert technician’s name here)
Hello @Cerbero!
This seems to be a caching issue. Please try to uninstall the cache plugin and check if the problem is solved. Do you use CDN? Follow this guide: https://forum.tagdiv.com/cloudflare-cdn/
You need to disable the Rocket Loader.
Thank you!
It’s a problem related to plugin tagDiv Composer. If I uninstall it, website appear again but broken of course.
Hello,
The theme is not compatible with Elementor, especially if you’re using cloud templates. Additionally, it’s not recommended to use two page builders on a website, especially on the same page. You’ll need to choose which of the two plugins you want to use and rebuild your pages accordingly.
You can download the latest version from here https://cdn.tagdiv.com/wp-content/uploads/2024/04/codecanyon-THsRTruW-slider-revolution-responsive-wordpress-plugin-wordpress-plugin.zip -> https://forum.tagdiv.com/how-to-install-revolution-slider-v5/
Thank you!
Hello @jamshid!
We have some icons: https://app.screencast.com/2LWQJWCCMtkjY and you do not need to install the plugin.
Or with the help of the plugin with this code: https://forum.tagdiv.com/how-to-add-icons-in-menu/
Thank you!
Hello,
Using our theme, you can choose from 3 mobile versions
-> mobile responsive => https://www.screencast.com/t/oJ2ShOp47
-> mobile theme plugin => https://forum.tagdiv.com/the-mobile-theme/
-> mobile page => https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/ The option that you need to use.
Suppose you created the mobile pages with tagDiv Composer. In that case, when you install the Mobile Theme plugin, your pages will be overwritten by the plugin (the mobile theme comes with its templates for page, post, category, etc, so your current templates from the desktop theme will get converted to the mobile theme layout, the page content is made without builders in mobile editor => https://www.screencast.com/t/xbgZG8kH also, the options that are provided to edit the mobile theme version are limited (this keeps the things simple)).
This is a video about Responsive Newspaper Theme, AMP & Mobile Theme, Mobile Pages & Templates -> https://www.youtube.com/watch?v=SpGkOnJeNZY.
So, the mobile responsive is what you see when that you select the viewport on phone => https://www.screencast.com/t/matV17hH, so some settings may apply for each viewport(where is the border blue), and others are not(where the border is black).
The mobile page has the mobile templates from Cloud Library => https://www.screencast.com/t/YCcZ8rL8
The Mobile responsive version of the theme and the mobile page editor can be edit with tagDiv Composer, the mobile theme plugin cannot.
For example, you can have the mobile theme plugin activated and use the mobile page/mobile responsive version for the homepage/pages, but for the categories pages/404 page, you can’t use the mobile page/mobile responsive version if you have the mobile theme plugin activated.
Thank you!
Hi, how can I use Font Awesome in my website content without installing a plugin?
Hi, I just installed the Revolution Slider plugin bundled in Newspaper theme but when I try to activate the plugin using the item purchase code (of Newspaper) I receive (License not valid).
Could You help me to solve the problem?
Many thanks
Hi. I installed the theme on this new website: https://skeptinet.wpenginepowered.com/
1. I uploaded my logo with the exact sizes required (272×90 and 544×180), cannot get rid of the ‘Black version pro’ that appears next to it. Is this a watermark?
2. In the Theme panel, under Social/API’s, under ‘Social networks’, I put in the URL’s to my social networks (twitter, etc.). But the homepage just has FB,IG,X, and they direct to this website, not my social networks. Also, how can I add “Substack” to link to my substack page?
3. The featured post image goes to the top of the page with the logo and menu floating ontop. It looks strange since the logo and social network run off the edges. How can I specify that this featured post should be below the logo/menu (not underneath it)?
Hello Bettina,
No I didn’t install a new demo
MObile pages exists but don’t appear on mobile only the responsive version.
Can you help to solve this problem ?
many thanks
Hi everyone,
I have successfully installed the newpaper theme but I am struggling with the homepage personalisation.
How do I change a section of the homepage to fetch posts from a specific category?
I have tried to make a new post which it is now appearing in all the section of the homepage.
Thanks,
Valerio
Hi, I have duly purchased and activated a license of the NewsPaper theme on behalf of a client.
The problem is that I created a staging of the website, to test all the updates (theme, plugin and WordPress) in complete safety, but the NewsPaper theme in the staging installation does not have a license key and therefore I am unable to update it.
Live website: https://www.economymagazine.it/
Website in staging: https://www.staging3.economymagazine.it/
How can I add the license key on staging without losing the one already active on the live site?
Greetings
Alexander
Hi Anamaria
I can provide access, though I have already cleaned up the conflicting plugin and its settings. The issue I posted above is not entirely reproducible any longer. When I install and activate the plugin now, the small reproduction scenario I had in my YouTube video loads the composer correctly. So perhaps it was related to a specific setting in the AIO SEO plugin.
However, my single post cloud template still breaks and fails to load (when the AIO SEO plugin is active) with the following message:
Error at zones: 6(models) : 5(dom). The model does not match the content Current state has involved an issue.
If you’re still interested in investigating that issue, I’m happy to provide admin access.
Kind regards,
Jan.
Hello
An entry appeared in the Wordfence Intelligence vulnerability database (wordfence.com) yesterday: Revslider <= 6.6.20 – Authenticated (Author+) Stored Cross-Site Scripting
The problem is solved in Revslider version >= 6.7.0
At the same time, in the current installation package of Newspaper, the plugin comes in version 6.6.20
Can we expect any decisions on this issue?
Thank you
I have installed WordPress 6.5, and it’s working fine, with no issues.
NewsPaper Theme version 12.6.5, PHP 8.1.27.
I don’t find much difference… especially in performance. it seems has to explore the future.
I’m one of the satisfied users of the NewsPaper theme.
Thank You
Giri
Thanks, that worked.
When I was installing I received a warning about a server issue, which suggested I contact the help desk to correct.
I am now unable to upload images to Media.
Can you please advise?
I’m not able to show the publish date for posts using Flexblocks. They seem to ONLY show the modified date even though the modified date is NOT checked.
We are back publishing posts on a new install and want the original publish date to show.
See screen video
I would wait for WP 6.5.1 as we had some notable issues with other themes, woo commerce, and caching. On one site, we were unable to schedule posts – two uninstall/reinstall, and then tried simply hard clearing cache(s) including browser cache for the admin pages. That cleared it – was basically getting jquery errors with the post admin pages. Not this particular theme. No issues with the ‘sister’ theme, Newsmag, but it’s a bit lean. We are holding off on any more updates across our news network until WP 6.5.1.
(I don’t work here; just some feedback.)
