Hi,
The tagDiv composer is automatically installed when the theme is updated or installed
– https://forum.tagdiv.com/tagdiv-composer-tutorial/
If by some reason it did not install for you, there are multiple ways of installing a plugin in WordPress
– http://www.wpbeginner.com/beginners-guide/step-by-step-guide-to-install-a-wordpress-plugin-for-beginners/
There is no exact cause for that issue from what I can find, try manually uploading the plugin by FTP in your uploads folder (unzip it first). Let us know if you still have problems.
Thanks
Hello mrgergoke,
You should provide your website URL so I can take a closer look at it and also, so I will be able to provide a more accurate response. Please make sure that you are using the latest theme version and also, if you are using some untested plugins, try to disable all of these and leave just only bundled plugins to be active to exclude any conflicts. Before providing your URL, if your problem is still there, you should try to make a new clean install and check the results because I have checked on my end and this problem does not happen.
Thanks for your understanding!
Hello barronlau,
I have inspected your website and I saw that you have different layouts in this regard. This behavior could happen due to using some untested plugins which can interact with the theme core files and which can cause such unknown issues. Also, I saw that it applies a CSS which I cannot identify from where come from, as you can see here -> https://www.screencast.com/t/dENNpUIdCM which breaks the layout. I recommend you to make a new clean install from scratch via FTP way and try using only the WPML with Woocommerce without any untested plugins and some CSS minification to exclude any conflicts. Clear all the caches and check the results.
Hope this helps!
Thanks for your understanding!
Hi,
Please see these guides presenting the theme installation
– https://forum.tagdiv.com/install-via-ftp/
– https://forum.tagdiv.com/install-via-wordpress/
The FTP method is usually the most recommended. Follow the steps carefully as described, and everything should work properly.
Also check with your hosting and check these server and WordPress parameters
– https://forum.tagdiv.com/system-status-parameters-guide/
Insufficient PHP memory can be the cause for this issue.
Thanks
Hi,
I recently purchased newspaper 8 and I installed it on a new instance of wordpress in a subdirectory. Basically, I have a first installation of wordpress on my main website (www.site.com) and I installed a second wordpress instance with newspaper 8 at http://www.site.com/blog. What I want to do, I to display my recent post on the main page of http://www.site.com. How can I do this ?
Newspaper 8 is installed but for some reason our child theme still thinks it’s version 7.8.1
I have not logged to server yet to check the folders, thought that I look around here and ask first what may cause it.
Friends, I installed and activated the theme, but when making any changes in the control panel, it does nothing. The demos install perfectly, but I can not modify any settings from the control panel.
Just installed the Newspaper theme. When I try to install the tagDiv composer, I get an error saying “The plugin does not have a valid header.” – Please help!
I got this message trying to install the theme.
“Are you sure you want to do this?
Please try again.”
Please help.Thank you.
Yep, that’s how you update plugin in WordPress.
a) deactivate; delete
b) install, activate
so i have to deactivate the current visual composer and install the new updated one from the files?
Hello Volkerm
First of all, I will thank you for your interests in our theme! So, if you want to have the latest theme version, you should only download the latest version of it from Theme Forest and install it via FTP way and there is no need for anything else, it’s enough.
Regarding on your second request, the theme does not have any such an option that allows you to trigger the mobile style for tablet devices, sorry! You should edit the mobile plugin and make some additional adjustments until bringing this which involve such a custom work and we cannot provide this kind of services, sorry!
Thanks for your understanding!
Hello newt-on,
I suppose that you are referring to the appearance of a flash/time loading when you enter on your website, right? This behavior appears when you have additional customization through custom CSS code. Please notice that the CSS is working in cascade and the first time will take the code from style.css that is set it by default and then the theme will take the custom code that you have changed from Theme panel and practically this flash is generated by this cause. As a workaround, you have to check your style.css and try to add directly in this file your desired custom code. So, if your problem is still there, please try to revert the theme to the default settings, without any customizations and let us know how it goes. Also, you can try to make a new fresh install from scratch with the latest version of the theme and check the results. Also, please make sure every time you cleared caches. Noticed that the only files where you will have to edit are style.css.
If you are not aware of the steps which are needed to take in this regard, please consider hiring a freelancer/developer to help you because we cannot provide custom work at the moment, sorry!
Thanks for your understanding!
First sorry for my bad english.
I use your software for some month. In the last I have a webmaster to handle the technics. But now I must do it by myself. I see some updates in this year. But I don’t know if their are installed. Is it enough to install the last on or is it necessary to install all oft them?
The secound question I have is, the mobil version is running by mobilphone and with the tablet. Is ist possible to switch the tablet to the desktop version?
Best regards
Volker
Hello Support,
I just purchased the Newspaper Template. Currently i an trying to set it up. I am now at the stage of installing the various plugins required.
When i install the Visual Composer and Revolution Slider plugins, after successfully installing during activation i get an Internal Server Error.
I am also having issues activating the Theme. When i enter my Activation code and click Activate Theme it just keep rolling and nothing happens.
Please what can i do?
I first installed the newspaper theme in a website http://www.abc.com (for example). In the theme dashboard, I got an alert to activate my theme using evanto purchase code and I did activate the theme using the code. Later after about 10 minutes, I realised that this theme was best suited for my other website http://www.xyz.com. So I uninstalled the theme from website http://www.abc.com . So is it ok now to install newspaper theme on http://www.xyz.com.
Hi I tried it right now. Followed each step of the tutorial + deactivated all non-theme related plugins. Once the cache is turned on, the mobile version is not displayed.
Also tried reinstalling the mobile version with no success.
Hi,
It seems that the mobile theme is not working on the website. I have tested the latest version of WP Super Cache with the configuration as in the guide, and the latest theme version and plugins. The mobile theme works properly under these circumstances, logged in or not
– https://www.screencast.com/t/mOJh7Sjyb
It works every time, the problem is not happening. Please deactivate all plugins except the theme plugins and the caching plugin (clear the cache) then check if this has any effect. Additionally try deactivating an deleting the mobile plugin and installing it again from the latest theme package. Let us know the results.
Thanks
Hello naimbic,
First of all, make sure that you are using the latest theme version installed via FTP way and if you are using some untested plugins, try to disable all of these, leave just to active only the plugins that come bundled with the theme core files and check the results.
Hope this helps!
Thanks for the message!
I’ve had this problem on multiple servers and install attempts dating back to Newspaper 8 release…have always had to use the old js_composer.
Now I put Newspaper on a new WordPress install on a test server. Clicking “tagdiv composer” from the Edit Page screen results in a white screen with an animated circle, indefinitely. Same problem I’ve experienced in the past.
Yeah. I think if they stop using the TinyMCE editor that might cause those issues; which of course will lead people to re-install it as a plugin or something.
So, I wouldn’t worry about it. They can’t justify breaking millions of pages, let alone all the existing wordpress.com ‘hosted’ content!
Much like supporting ooooold php, there would probably be a use case to keep using the old method vs the new one, perhaps via a function or wp-config toggle. Much like one has to register support for bbpress.
I’m sure TagDiv will have an answer if we both stop talking about it 😉
Well, then if that’s the case — I stopped keeping up on it several months back due to the outcry from smart people on how dumb it would be to wreck WP for many folks — it’s theme agnostic, so has no bearing on any specific theme, since with the TDcomposer, it’s designed to build ‘pages’ not ‘posts’ which use the normal WP editor.
Obviously, they do need to do some updates since stupidly they were still doing inline styles for stuff like
<p align="center">
which has been deprecated for couple of years now, and should only be done with CSS classes, not inline styles.
SO, hopefully it will work. You can always install a test site to play with the beta right now if you want. I know somebody who did, disliked it, stopped playing with it since it was so terribly buggy; so I didn’t bother.
Anyway — good discussion to start for those into this stuff 🙂
I personally prefer Bootstrap … but that’s me.
I too have checked https://forum.tagdiv.com/system-status-parameters-guide/ before I posted the message.
I will reinstall via ftp. But I don’t think this should be an issue as it is a brand new website with nothing on.
I’ve loaded this theme to another fresh install of WordPress on another server, and the issue persists.
Until this issue is resolved, this theme is unusable.
Please let me know how I can get this fixed.
I tried that, still got white screen. I guess I can try disabling all plugins and troubleshoot that way. This buddy press plugin is a nightmare. They really need to make it easier to uninstall.
