Search Results for 'install'

Hello,

Both our themes were tested up to php 7.1.0 Php has versions up to 7.1.9 at this point but we only tested up to 7.1.0.

Both our themes are fully compatible with php 7.1.0 but there could be other parameters influencing this on your end. We do not have complaints about any version of PHP at this moment but please understand there are a ton of server configurations that can influence the proper functionality of the theme. If you suspect the php version, try a few of them out as cpanel allows you in most cases to change the version very easily. It could not be the php version at all, there could be limitations to your host, bad file permissions, blocked files on your install, etc.

Thank you for your understanding.

Hello,

This actually depends on how you created your content. If you edited the dummy data that came with the lifestyle magazine demo and used the demo content as your own, then it will get removed. Fortunately you can simply create copies of the pages as only the original pages will get removed, not the copy you make.

If you did not edit the dummy data, then you have nothing to worry about and can install another demo without issues as the content you create by adding new pages, new posts, etc. will not get removed when switching demos.

Thank you!

Hi,

The whole homepage seems to be displaying posts from June and July, even though there is newer content that I can see upon using the block pagination
– https://www.screencast.com/t/8RPdXdwu
– https://www.screencast.com/t/sl5oLrEzEFJF
The category pages also displays posts from around that period of time
– https://www.screencast.com/t/XIdyoaWcy
If this is caching it is pretty strong caching. That would also explain why logged users do not have this problem, while visitors get served with cached pages. Exactly the same content is displayed, refreshing the page will not matter.
Please contact the hosting provider and describe the problem. The server might have it’s own caching implemented, if you do not have caching installed. Deactivate it and install your own, or maybe configure it different if possible.

Thanks

Hi,

Yes the latest version is 8.1, there is a changelog here
– https://themeforest.net/item/newspaper/5489609
There is also a list of required and optional plugins here for example
– https://forum.tagdiv.com/install-via-ftp/
I have tested the background gradient of the mobile menu background, it seems to work fine
– https://www.screencast.com/t/f3Ot76Man4
– https://www.screencast.com/t/c656l5iJ0J
Please note that of the mobile theme plugin is active, this has it’s own background settings
– https://www.screencast.com/t/zglgS1ULYs
Other than that, most likely it is caching if the changes are not applying.

Thanks

Hello,

Please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

If the problem is still there, try to reinstall the theme as your file structure could be damaged. Please create a back-up beforehand though.

Thank you!

Hi,

The tagDiv composer is fully tested and compatible with the theme. It is created specifically for the theme and it should work properly in all cases. But other factors may interfere with the functionality.
Basically these are the theme requiremenets
– https://forum.tagdiv.com/requirements-for-newspaper/
Along with these server and WordPress parameter configuration
– https://forum.tagdiv.com/system-status-parameters-guide/
A recommendation would be to reinstall the theme by FTP
– https://forum.tagdiv.com/install-via-ftp/
Use only theme plugins, deactivate and delete them and reinstall them from the theme package. Do not make any modifications to the theme files, check any custom code you might be using. If you use a child theme switch to the main theme.
Then check if everything works properly, let us know the results.

Thanks

Hi,

Minification plugins can cause issue for all themes. Either by incompatibility or configuration. If that plugin is causing problems, it would be best not to use it. There are other ways of optimizing the website. You can search here on the forum for more information, there are many tutorials in this matter. Some examples
– https://forum.tagdiv.com/how-to-make-the-site-faster/
– https://forum.tagdiv.com/cache-plugin-install-and-configure/
– https://forum.tagdiv.com/cloudflare-cdn/
– https://forum.tagdiv.com/topic/score-100100-pagespeed-with-newspaper-wordpress-theme/
– https://forum.tagdiv.com/topic/newspaper-theme-speedify-your-website/

Thanks

Hi,

The Yoast SEO plugin should not cause issue like this. This plugin is recommended to be used with the theme.
Please try to install the mobile theme plugin provided in the topic above, and also install the Yoast SEO plugin. Clear any installed cache and check to see if it works properly.

Thanks

Hi,

If you still have the white page issue, please check the theme system status and see if these server and WordPress parameters are set according to the guide
– https://forum.tagdiv.com/system-status-parameters-guide/
Insufficient PHP memory and the other parameters have a decisive role in the functionality of the theme and plugins.
Furthermore you can try to deactivate all plugins installed except theme plugins, to see if this is caused by a plugin.
Let us know if there is still a problem after checking and trying these suggestions.

Thanks

Hi,

Something is not functioning properly regarding the pagination. All pagination links seems to return this page
– https://www.screencast.com/t/qFJRfOl2x3Qn
A first step would be to deactivate all plugins except theme plugins, and clear any caching installed if you have any. Then check if the issue is still present. If you use a child theme switch to the main theme, to test if this has any effect. Remove custom code or modifications made top the theme or WordPress files.
As a last step, you could try a theme reinstall by FTP, and use only theme plugins
– https://forum.tagdiv.com/install-via-ftp/
Please let us know the results.

Thanks

Hello andrecarbajal,

First of all, to be safe, you should make a full backup to your database, and then, download the latest theme version from Theme Forest and install the theme via FTP way because this is the surest theme method, according to our documentation here -> https://forum.tagdiv.com/install-via-ftp/

Hope this helps!

Thanks for the message!

Hello virgboggie,

1)Errors happened during tdcIframeData.init() -> bindViewsModelsWrappers()!
Please do not use this setting in Seo by Yoast:
https://www.screencast.com/t/n8Cc35EofLh Also, if you are using the WP Super Cache plugin, please ensure that has been right setup according to our documentation here -> https://forum.tagdiv.com/cache-plugin-install-and-configure/

2)Also, the third important rule is to do not edit a page which was created with Visual Composer with TD Composer.
Also, I have inspected your website and I saw that you are using some untested plugins which can interact with the theme core files and causes a lot of unknown issues like this.
For more information about how you should use our page builder incorrect way on our theme, please check the following useful tutorial here -> https://forum.tagdiv.com/visual-composer-tagdiv-composer-transition/ -> https://forum.tagdiv.com/tagdiv-composer-tutorial-2/

Clear all the caches and check the results.

Thanks for your understanding!