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Hello ipekg89,
Please try to disable all of the untested plugins, leave just only the plugins that come bundled with the theme core files and check the results. If the problem is still there, you should make a full backup to your database and make a new clean install from scratch via FTP way with the latest theme version and check the results.
Thanks for your understanding!
Hello,
First of all, thank you for your help. I did not manage to remove the malware so I reinstalled a blog all clean and I followed your security tips for wordpress blog. now I would like to know if it is possible to scan the zip file of a plugin before sending it in my administration? Before I install it.
Thank you in advance for your answer.
Hey,
I purchase and installed the theme demo.
My site is RTL.
I have 2 issues:
1. on the desktop there’s an empty blank space on the left that causing the ability to scroll left and that is caused because td-mobile-nav is loaded on the desktop. how can i fix that?
2. on mobile the /mobile/style.css is loaded. how can i load rtl.css file on the mobile (i uses the child theme).
thanks
You can have featured videos by using this:
1. Install this plugin: Featured Video Plus
2. Customize the plugin settings (width and height, loop, autoplay, etc)
3. Modify the article template file (I have used single_template_6.php for this example)
4. Add this code at the top of the page
$featured_video_plus = new featured_video_plus($post);
(for this example I added the code below this line: $td_mod_single = new td_module_single($post); )
5. Find the code for the featured image: https://pastebin.com/igSnQQA3
6. Replace the image code with this: https://pastebin.com/gUg7ryi9
7. Upload your video on your site and place the link in the plugin section of the article. You don’t need to use the video mode of the post. You can also add featured image to the article but as long as a video is added, the image will not be visible.
8. Customize the aspect of the video using css/js
Hi,
That can be caused by caching plugins. In this case the counter may not display accurate information. Try to clear all caching installed and check if the data is refreshed.
Maybe if you added that code, it is causing this to happen. Try removing it and see if this has any effect.
Thanks
Hi,
Please go to your plugins section, and deactivate the tagDiv composer. This composer was introduced in version 8, and it is activated automatically when the theme is installed or updated
– https://forum.tagdiv.com/tagdiv-composer-tutorial/
Deactivate this editor and check if the problem is solved. When both editors are active, some Visual composer elements are affected by the tagDiv composer.
Thanks
Hi,
Please provide more details about the issue, what exactly happened. Try to remember what recent changes were made, or plugin installed. The option to edit the pages should not disappear all of a sudden, something caused this to happen.
Thanks
Hi,
@rumbilo There is no problem in this case. According to the Envato license the theme can be installed on one end product, so there is no violation here
– https://themeforest.net/licenses/standard
Thanks
Below is the sample code for feature slide and is not sliding
I install the Slider Revolution
[td_block_slide limit=”3″ td_filter_default_txt=”All” sort=”featured” category_id=”2″]
Please let me know what am suppose to do for the sliding to work.
Thanks
Chris
Is anybody having issues with the FB counter? It is stuck since yesterday at the old count.
@TAGDIV: What has changed in my installation is that I have added a js for the FB Page Plugin, nothing else. Could that be the cause?
Thanks
j
Hi,
Please try as a first step to deactivate all plugins except theme plugins, and clear all caching. Deactivate and delete the mobile plugin, and install it again from the theme package. Then check if the error is still present. Let us know the results.
If you use an older version of the theme follow this topic
– https://forum.tagdiv.com/topic/error-message-on-mobile-phones/
Thanks
I keep getting this message when i try to upload the newspaper theme. I’ve even gone to bluehost.com (my host website) to use the file directory there, but it still isn’t working.
Hello Aureyepss,
Unfortunately, this kind of plugin is not tested with our theme and also, we cannot say for sure if it will work or not with the theme, sorry! We cannot provide any support for untested plugins, sorry!
Another alternative for you would be to try installing the WPML plugin because this has been tested with the theme and it seems to work as expected with it. For more information about this, please check our useful manual here -> https://forum.tagdiv.com/using-theme-translations-together-wmpl/
Thanks for your understanding!
Hi,
The license can be activated for one single end product, according to the Envato terms. The Envato policy allows to use a theme only on one install
– https://themeforest.net/licenses/standard
The theme can be activated on a sub-domain for testing, but for different sites with different content, then only one theme per install is legally allowed.
Thanks
Hello KosherCoder,
Please keep in mind that what you want to do is a BIG update and the theme will be broken because it is totally another theme, sorry!
In order to achieve the best results after you will install the latest update you have to follow some rigorous steps like this -> you have to delete both of your themes, child theme, and main theme. All your customizations from your Newspaper 4 theme will do not work because all the files from this were changed in Newspaper 8.1 and as the main theme and also you lose all changes.
The Newspaper 8.1 is a whole new theme so an update from 4 to 8.1 may cause the same issues as switching to another theme (but we did try to maintain compatibility where ever possible).
Always make a full backup of your current installation – https://codex.wordpress.org/WordPress_Backups and then do a clean update, meaning that we recommend that you delete the old version of the theme before uploading the new one – https://forum.tagdiv.com/how-to-update-the-theme-2/ update also the plugins that come bundled with the theme files from the /plugins folder. In the “how to update” guide is specified that you will have to run the script that will import from database your settings.
The shortcodes have been changed so old ones will not work anymore. Please note that old files customization or custom CSS will not work with the new version and you will have to adjust or re-add them. Bottom line is that newspaper 8.1 is a whole new theme built from scratch.
Unfortunately, you will have to clear your agenda and spare a bit of time to adjust all your settings to the new version of the theme.
Hope this helps and let us know how it goes!
Thank you for the message!
Hello dllakn,
This error can be caused by your untested plugins. First of all, try to disable all of these and leave just only the plugins that come bundled with the theme core packet and rule out any conflicting plugins. Clear all the caches and check the results. If the problem is still there, you should make a new clean install from scratch, via FTP way and check the results.
Thanks.
I just bought the Newsmag theme and as soon as I install and to customize it, both WP Admin and the website starts throwing Error 500 and doesn’t work until I remove the theme files manually from File Manager and restore the default theme back.
The error says the website cannot handle the request.
Sorry to interupt. I already use this theme on domain1.com, but I bought new domain2.com to replace domain1.com. I did clean uninstall of previous wordpress on domain1.com and clean install on domain2.com. Now I use this theme only on domain2.com with key activation that I use on domain1.com. Domain1.com is completely disactivated. With this configuration, is it OK? Or do I violate your License Agreement?
Thanks.
Hi,
Installing the demo with content will not remove or overwrite your existing content. It will import some dummy posts, categories, menus etc. These are meant to provide a structure for the demo to be displayed. They can then gradually be replaced with your own.
Installing the demo with no content, will import the demo custom design and theme panel settings.
You could install it like this, but in order to have a homepage like the mentioned demo, the same elements and layout have to be used in the homepage (same Full big grid, blocks etc) The custom design will apply only to the same elements like in the demo. For example the design on the Grid displayed on top differs from the default grid, it has custom design specific to that demo
– https://demo.tagdiv.com/newspaper/full-big-grid-8/
– https://demo.tagdiv.com/newspaper_gadgets/
Thanks
Hello jason,
Please try to deactivate all your plugins except the ones that are provided in the theme package, clear any caching installed and check again. The issue is mostly caused by plugins. You could also take a look at this topic that describes similar WordPress problems
– https://wordpress.org/support/topic/wp-admin-sorry-you-are-not-allowed-to-access-this-page/
Thanks.
Hi,
I installed the theme, uploaded a demo and began to discover the Newspaper theme.
I’m facing an issue, probably because there’s something I don’t understand…
My website will have some timeless pages and some news. Usually on WP I use Pages for timeless stuff and Posts for news. But it seems that your theme is shaped in a way that Pages should be used for categories or sections etc., not for timeless content.
I noticed that the different designs (text + picture + …) are only available for Posts.
My worry is about the sections: if I use Posts for my timeless pages then I’ll have to use a category and I do not want to mix timeless pages and news under the same category.
My worry is also about SEO, if my timeless pages are shown like Posts (date, author, etc.) then Google push them up kicker in its index (great!) but also rank them lower after a few months/years. These pages should be timeless…
How could I solve it?
Thanks in advance for your help
Hi,
I have inspected the website, I see no delay like you mention delay for the loading of the filter, or the whole website
– https://www.screencast.com/t/Dce9nmJyJ8
There are few seconds at most before loading, that is acceptable. There are many useful page speed guides that you can follow here on the forum
– https://forum.tagdiv.com/cache-plugin-install-and-configure/
– https://forum.tagdiv.com/cloudflare-cdn/
– https://forum.tagdiv.com/how-to-make-the-site-faster/
– https://forum.tagdiv.com/topic/score-100100-pagespeed-with-newspaper-wordpress-theme/
– https://forum.tagdiv.com/topic/newspaper-theme-speedify-your-website/
– https://forum.tagdiv.com/topic/tutorial-chriss-custom-optimizations-for-functions-php-etc/
Thanks
Hello rodrigocouto,
Ensure that you are using the latest theme version which comes bundled with the theme core files. Check your system status parameters to be increased according to our documentation here -> https://forum.tagdiv.com/system-status-parameters-guide/ If you are using some untested plugins, try to disable all of these and leave just only the plugins that come bundled with the theme core files and rule out any conflicting plugins. Also, if the problem is still there, you should make a new clean install from scratch via FTP way and install only the bundled plugin to rule out any conflicting plugins. If you are using a CDN system, you should purge all of the CDN files, clear all the caches and check the results.
Hope this helps!
Thanks for your understanding!
