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after the update of the theme it is overloading the use of RAM memory and the message displayed is the persistent object cache is not working appears all the time with the suggestion to install some Redis plugin. However WP super cache and optmize are installed and following the configuration of the theme document. What should I do?
url: investidoresbrasil.com.br
Hello. I’m also having trouble editing my page through TagDiv Composer. Just open the dirty page for me.
WP version: 6.4.2
Newspapers 12.6.3
WP Memory Limit: 512 MB/request
max_execution_time: 600
max_input_vars: 5000
Can you advise me what to do with it?
Hi,
Please set the wp-memory in wp-config.php -> https://forum.tagdiv.com/requirements-for-newspaper/
Thank you!
step by step guide to increase WP memory limit
I attached image below
image;-https://drive.google.com/file/d/1ikNBQXmivGjRPE2RLWlZHrNHtuW6FHm8/view?usp=sharing
Hi,
Do you have the wp- memory set as in our guide https://forum.tagdiv.com/requirements-for-newspaper/?
Also, we can take a look, please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel URL and credentials
– a link to this topic in order to identify you
Thank you!
Hi mssnlagos,
As mentioned by Simchris, this problem occurs when the wp memory limit is used up, what you should do in this situation is to double the wp memory limit. We recommend that it be at least 256 MB.
In case that the problem persist please contact us via email at contact@tagdiv.com and please provide wp-admin and cPanel or FTP and we’ll check it as soon as possible.
Thank you!
Thanks for the super fast reply! Appreciated. However, the result stays the same. Contained or not contained.
As a sample. I use at present the template “Animals Magazine pro” at https://photosafarisuganda.com and like to change the template’s background image on the top of the home page (https://photosafarisuganda.com/wp-content/uploads/2023/10/xxx_bg_home1_xxx.jpg)
Should be replaced by https://photosafarisuganda.com/wp-content/uploads/2024/01/Home-Zone-1.jpg which has the same file size and resolution is also 1 MB.
The result is not the same quality as the sample image of the template.
Could that be the WP Memory limit? .. which is set at 256 MB.
I would be greatful for a solution or idea how to solve that..
Thanks in advance Michael
For the rest I am using TAGDIV for years on various websites and its just great. This is the first site where I deal with the background images 😉
set memory size in hosting php settings and in wp-config.php
Hello, I keep getting this error most times Fatal error: Allowed memory size of 2147483648 bytes exhausted (tried to allocate 20480 bytes) in wp-includes/class-wpdb.php on line 2320
Thanks Anamaria! 🙂 Here’s the link:
https://app.screencast.com/Fm7MCcHbtK3ro
Hope that’s what you need.
Other things I’ve tried:
– making sure Cloudflare was inactive when I’m building the site out
– x-frame is at SAMEORIGIN on the server
– memory is not an issue
– The Tagdiv composer SORT Of works (as in when you change an element you get a screen refresh) on NEWly created elements but still get the “Undo Arrow” on all elements
The site is at goinglocal.li.
– Evie
Hi,
I just checked the website and now is no longer using the Newspaper theme, is a different website.
Also, the mentioned error is usually related to some settings on the server/host – you need to set the wp memory limit, max execution time …
Thank you!
Hello,
Please set the wp-memory in wp-config.php -> https://forum.tagdiv.com/requirements-for-newspaper/
Also, check the console and see if there are errors.
Thank you!
Hello
I Cannot see images + Cannot upgrade from 12.3 to 12.6.3.
I have tried the following:
– replacing the core WordPress files with the defaults:
– switching the PHP version and adding the related PHP extensions to the php.ini file:
– increasing the PHP memory and max execution time limits:
– disabling the plugins and switching the theme:
– clearing the cache.
I noticed that the probable cause of the issue is some errors with the td-cloud-library plugin. We can see the following errors in the browser’s console on your page:
https://img.namecheap.com/vwnHjuASHxjVsPYUFW5Ygp.png
Here you can see that these errors are related to the td-cloud-library plugin: https://img.namecheap.com/tKtat1FUrBXKm3Wq8rqXHX.png
Thank you
Hello Bettina,
I can’t figure out what the problem is. Could you please log in and take a look?
This is what is on the System Status tab of the theme settings:
Theme config
Registration key i 8f6c80cf – **** – **** – **** – 0b3c469dd266 Reset key
Theme name i Newspaper
Theme version i 12.6.3
Theme database version i 12.6.3
HTTP channel test wordpress
Installed demo i Crypto News PRO – demo ID: crypto_news_pro | install type: full
tagDiv advertisement i
php.ini configuration
Server software i Apache
PHP Version i 8.1.26
post_max_size i 516M – You cannot upload images, themes and plugins that have a size bigger than this value. To see how you can change this please check our guide here.
max_execution_time 300
max_input_vars 3000
SUHOSIN installed false
PHP extensions
mbstring available
GD library available
WordPress and plugins
WP Home URL i https://www.commandeleven.com
WP Site URL i https://www.commandeleven.com
WP version i 6.4.2
WP multisite enabled i No
WP Language i en_US
WP Memory Limit 5 GB/request
WP_DEBUG False
Caching plugin No caching plugin detected – for best performance we recommend using WP Super Cache
I turned off WP Super Cache when I saw the header problem.
I’ve checked the Cloud Templates that we have been using and they are all setup correctly.
I’ve already sent the admin access today.
Regards,
Khalid
Hello,
Usually the “Invalid reply from server endpoint error” is caused by insufficient WP_Memory_limit, if you’ll set it to 256M, and is still not working, please double it and check the rest of the settings from our guide -> https://forum.tagdiv.com/requirements-for-newspaper/ also make sure that you are using SSL and you have a good bandwidth, the one from our server is 1GB/s and the one that I use at home is 500MB/s, if you have low bandwidth, then you can access parts of the cloud, this can be done from the frontend, for example, if you are on a post -> https://i.imgur.com/4G74M7F.jpg or from tagDiv Composer -> https://i.imgur.com/2F6MhfI.png or from backend -> https://www.screencast.com/t/wekHmc7kJ8J
Thank you!
Hello,
Please double the wp-memory from wp-config -> https://i.imgur.com/UkbrAxY.png -> https://forum.tagdiv.com/tagdiv-composer-not-working/
Also, please check this guide https://www.plesk.com/blog/various/wordpress-500-internal-server-error/#:~:text=One%20of%20the%20most%20common,server%20%2F%20PHP%2DFPM%20service.
Thank you!
After setting up the website, any update to the text, menu, or images completely disconfigures the website in both the web and mobile versions.
The website was finished and put online, however, no matter how small the change in the text, for example, the website is disconfigured, the banners appear out of order, the home areas are all mixed up
I’ve already increased the php memory and I’m also using a plugin to clear the cache
Hello,
Usually the “Invalid reply from server endpoint error” is caused by insufficient WP_Memory_limit, in config is WP_MEMORY_LIMIT not PHP Memory Limit (there is a typo, sorry) if you’ll set it to 256M, and is still not working, please check the rest of the settings from our guide -> https://forum.tagdiv.com/requirements-for-newspaper/ and please increase all requirements that are lower, and follow all steps. Also please make sure that you use an SSL to have https.
Also if the theme is not activated you’ll get the same message, make sure that you have the theme activate as in our guide from here -> https://tagdiv.com/how-to-activate-the-newspaper-theme/
Let us know about your results!
Thank you!
If not already set, also check the PHP timeout and PHP memory settings.
FYI, I also contacted WPML support. We did the below exercise with them. But the issue persisted with minimum set of plugins. So they advised to contact TagDiv support.
I kindly ask you to follow these steps in order to isolate the cause of the issue:
– Create a full backup of the site
– Update any outdated plugins or themes
– Flush any cache memory that might exist
– Deactivate all plugins, including the WPML ones
– Activate a default WordPress theme, like Twenty Twenty
– Activate the WPML plugins
– Create a test page in Russian and check if there is any error
– If there is no error, then activate tagDiv Composer
– Create a new test page in Russian
– If the issue disappeared, start by activating the theme and then the rest of the plugins, one by one, until the issue appears again and you find the culprit
Before I go into this I’ve emailed tagdiv directly about this issue but I wanted to see if anyone here has the same issues.
I’m up to date on all plugins and wordpress. When I attempt to open more than 1 post at a time, the website goes unresponsive throwing 503 errors. This seems to be caused by the composer plugin directly as we disabled all of those plugins and the site works fine. The server says its out of memory and usage is at 100%. It takes a few minutes for that to stop and for functionality to return.
Whats going on?
PHP Version 8.2.0
WP Memory Limit 512 MB
PHP Execution Time 300
PHP Max Input Vars 5000
This is what i see in theme panel
Hello, I got same error on localhost:
Fatal error: Possible integer overflow in memory allocation (2 * 9158 + 32) in C:\xampp\htdocs\apna\wp-includes\shortcodes.php on line 273
I changed everything from your guide – https://forum.tagdiv.com/requirements-for-newspaper/
I tried change in php.ini, tried in .htaccess, nothing works even if panel shows everything is ok.
When I try to edit homepage I cant do anything. Errors appear in the top right corner:
Error at zones: 6(models) : 5(dom). The model does not match the content Current state has involved an issue. You could try an UNDO operation (CTRL+Z / CTRL+SHIFT+Z)
Any advices?
For your reference, here are screenshots from my WP
As per @Bettina, this issue is caused by insufficient WP_Memory_limit
You can see no issue like this in my case> https://imgur.com/kp5DuQ9
I`m using https as you can see, my domain
https://www.bookwormworlds.com/
I already Installed Really Simple SSL
I already Installed WP Super Cache
I also followed your instructions for deactivating plugins, but no use at all. For the last 6 hours, I have just been stuck in my page design ( Pre-designed Templates – Cloud Library), but it says Invalid reply from the server endpoint. See yourself in the given screenshot.
https://imgur.com/lonSLEw
I urgently need assistance as the theme panel is not saving; it continues to spin. My hosting provider has undertaken various measures, including increasing the memory size, yet the issue persists. I have sent several emails to you, but I haven’t received any response.
