- TutorialsFrom WPBakery to tagDiv Composer
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I’d like to ask for a correction. It’s very difficult because we can’t find the cause of what looks like a mobile theme on the desktop.
Hi,
When you are using the mobile theme plugin, to make the mobile version faster you need to create a separate content for pages (only for pages because most of the time those are made using guilders), the content need to me set in mobile editor and it need to be use only the elements provided by that editor -> https://i.imgur.com/ijOu3cx.png, you can check more in our guide from here https://forum.tagdiv.com/the-mobile-theme/
Thank you!
Hi, please try to not reply multiple times in the topic if possible, this will only delay our response. Replying multiple times will refresh the topic date and move it to the back of the line, we answer from oldest to newest. -> https://i.imgur.com/PRwWY3a.png
I just check the amp and for me is working. Please make sure that you use the amp plugin with the mobile theme plugin -> https://i.imgur.com/uvKO0JB.png set it on one of those options -> https://i.imgur.com/nC5Z9lE.png then in amp you can make your own settings -> https://i.imgur.com/OxDUykC.png
I hope this will help you!
Let me know the results!
Thank you!
Hi huma1985,
To solve this problem you need to optimize better your website, the CLS and LCP are all about the website page speed, to can get better results, you need to optimize the website better.
For mobile version, if you want you can try the mobile page , for most users that use pro prebuild website provide better speed on mobile, you can check it on our website from here -> https://demo.tagdiv.com/newspaper_pro/ -> https://developers.google.com/speed/pagespeed/insights/?url=https%3A%2F%2Fdemo.tagdiv.com%2Fnewspaper_pro%2F
Also please try the CSS Analyzer tool -> https://tagdiv.com/whats-new-in-the-newspaper-theme-10-4-update/
Also here are other guides that can help:
-> https://www.youtube.com/watch?v=tnkVapqhIHc
–> https://tagdiv.com/how-to-increase-page-loading-speed/
-> https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/
Thank you for your understanding!
Hello,
Seems you have the Mobile theme plugin activate, when you install and activate the Mobile Theme plugin, your pages will be overwritten by the plugin (the mobile theme comes with its own templates for page, post, category, etc so your current templates from the desktop theme will get converted to the mobile theme layout, the page content is made without builders in mobile editor => https://www.screencast.com/t/xbgZG8kH also, the options that are provided to edit the mobile theme version are limited (this keeps the things simple)).
Better deactivate the plugin and you will have the responsive version.
Also, you can check this topic about mobile version https://forum.tagdiv.com/topic/cannot-change-mobile-page-for-front-page-of-site/
Thank you!
I have content on a page, however that content is not reflected on mobile pages. On a mobile device it appears to be an empty page… https://symposihealth.com/resources/
How can I correct this? I do have the tagdiv Mobile Theme and AMP activated and selected in the Theme Panel.
i am not using custom code. this issue is from mobile theme. i already provide you screen shots as below:
screen shot: https://prnt.sc/1g51axm
second screen shot: https://prnt.sc/1g51nj4
site url: https://www.learningall.com/
also make sure that the the mobile theme is not disable on main page -> https://i.imgur.com/tWnjZTf.png
That helped! Thank you!
Hi
It looks like it is displaying the mobile version on desktop, most of the time this is from cache plugin, if you are using the mobile theme plugin, that cache plugin need to have support for mobile themes.
Thank you!
Hi,
For me your website looks normal https://i.imgur.com/gZKqIvc.png and it looks that now you have the mobile theme plugin activated -> https://i.imgur.com/IBTwl2a.png
For that extra space between header ad and header use this css -> https://i.imgur.com/Cq0tMIF.png
.td-a-rec-id-header_mob {
margin-top: 5px;
}
This need to be set in the theme panel> mobile theme > mobile code > css
I hope it will help!
Hello. I write to report that the site does not work in its mobile version.
The theme is responsive, however the information published on the desktop version does not appear.
I need the mobile version to be the same as the desktop version (not having a different theme).
I hope you can help me.
Visual attachment with what now appears on cell phones.
https://photos.app.goo.gl/fhP36MFy3PYsvqJa6
https://photos.app.goo.gl/h8Ut1fLPEjZQQB2g6
https://photos.app.goo.gl/t1aFkyzr5PCz42Fh8
Thanks a lot
Christian

▲The mobile theme is normal.

The ▲ desktop theme is an error.
Hello,
Please try to recreate a new mobile for the homepage, and assign it like in this video https://www.screencast.com/t/FLeMNKncy
Also, you can try to do a test using the theme plugins and other plugins that are tested with it, clear all cache and see if the problem persists.
Thank you!
Hello Bettina,
I copied the files below from plugins/td-standard-pack to the child theme, but the changes I made were not applied. The override is not working.
/parts/header/logo.php
/parts/header/logo-h1.php
/parts/header/logo-mobile-h1.php
/parts/header/logo-mobile.php
/parts/header/logo-text.php
Hello,
1. As I said before you can set the font for each viewport like in this video https://www.screencast.com/t/x2CiOjgtukmx -> https://www.youtube.com/watch?v=rbkYVyj1__Q
2. I think there is a small misunderstanding because when you resize the window when you edit, the mobile responsive version appears, and you said that you created the mobile page, so to edit the mobile page you need to edit from here => https://www.screencast.com/t/shDT2p4mn
This is a video about Responsive Newspaper Theme, AMP & Mobile Theme, Mobile Pages & Templates -> https://www.youtube.com/watch?v=SpGkOnJeNZY
Thank you!
Hello!
Please try to add the shortcode in Newspaper -> Theme panel -> Mobile Theme -> Mobile ads.
Let me know the results!
Thank you!
Hello!
I can see that you use Mobile Theme, so for mobile you should add the ads in Newspaper -> Theme panel -> Mobile Theme -> Mobile ads in order to display on that mobile layout.
I recommend you to apply your ads like in this guide: https://support.google.com/adsense/answer/9190028?hl=en&ref_topic=28893
If this is not working, then please make a full backup, send an email at contact@tagdiv.com and provide wp-admin and Cpanel access, so we can investigate this issue. Also paste a link to this topic so we can easily identify you.
Thank you!
Friend, if you look closely, the mobile theme is off. I bought three of these licenses. This picture is currently in a mobile theme error state.
Hi,
I just checked your website to see the reported problem with the mobile theme plugin and I can not find the problem, on homepage I see that you are using the responsive version https://i.imgur.com/KPstZ5w.png the mobile theme plugin seems to be use only for the rest of the website, but I couldn’t find the problem, can you provide some more details or a link where this is happen?
Thank you!
Hello,
Please check if you have set the “Redirect mobile visitors to AMP” -> https://www.screencast.com/t/pckkmejuXJiz if you have this option enable, please disable it.
If you use our theme and AMP that comes with our theme, then yes the Amp URL will be “/?amp” and if you have set the redirect mobile to AMP then will be /?amp=1.
Thank you!
Mobile Themes – Activation
Cacheplugin – Delete
Mobile Theme – Error
Help me, the mobile theme has been activated, but there is still an error.
Hello, I have the following problem. I need to insert this Shortcode [html5radio id = “32”] so that a certain Player is displayed on my Home. I’ve already got it to show up by inserting it into footer.php. Everything Ok, and it is already shown in my Home, but it is not shown in Mobile version, (on Ipad tablet yes) but NO on iphone, I have inserted [html5radio id = “32”] in MOBILE THEME / CUSTOM CODE / YOUR CUSTOM HTML but it is not shown, I just see the text of the shortcode [html5radio id = “32”] in the footer of my home page.
Where should I put [html5radio id = “32”] to show it on mobile devices? Thanks. I attach a photo
https://www.radiomarcabarcelona.com/goodnews-design/Shortcode.png
https://www.radiomarcabarcelona.com/
Hello again
I am totally not covered by your answer, it seems to be a major Bug in tagdiv composer and i have identify it now that I am trying to build the staging site brick by brick, its not about cashing plugins speed etc.
I have tried in the beginning to migrate to another Vps host with plesk migrator tool, lost several days in trials and errors and DB’s 100% when I was just surfing to the new environment.
Right now its the 10th time I am importing posts (160.000) and media files etc separate to the new WordPress installation and try step by step to see what is causing the error.
When I restored the production (https://sportlive.gr) theme settings to the staging one (https://nealive.gr) i saw that when I was doing all the filtering to the categories the composer is very sensitive and if there is an overlap in the filtering it causes several errors.
Also even google pagespeed tool seemes to identify the errors https://developers.google.com/speed/pagespeed/insights/?hl=el&url=https%3A%2F%2Fnealive.gr%2F as you can see from this its causing FAILED_DOCUMENT_REQUEST.
So there is nothing to do with the speed, something with tagdiv is messing the whole staging enviroment to the new server!
Right now I removed all the overlaping categories filtering and kept it to just minimum and Without mobile template to check it, and at the right corner the section ΑΥΤΟΚΙΝΗΤΟ when I am placing the correct filter category “ΑΥΤΟΚΙΝΗΤΟ” its messing all website and its showing the error you can see in the google page speed tool,
When I remove the filter and leave it to all categories empty the error miraculously gone and I don’t know what else to do!
I am absolutely sure that is a bug and your devs must seen to it and tried to tackle it with all the possible ways I knew, plesk cloning, wordpress importing taxonomy per taxonomy and for SURE the error is in the homepage filtering and the tagdiv composer!!!
I am available to give you creds for the staging https://nealive.gr to investigate further!
I am very lucky the production site is working without flaws but I cannot migrate to another host I am STUCK with IT!!
Hello,
I am trying override this files via child theme, according theme documentation: https://forum.tagdiv.com/the-child-theme-support-tutorial/
/parts/header/logo.php
/parts/header/logo-h1.php
/parts/header/logo-mobile-h1.php
/parts/header/logo-mobile.php
/parts/header/logo-text.php
But it is not working.
Is it possible override this files?
hi i already test with reinstalling the tagdiv composer plugin and im running a test with theme plugin and still can’t edit the mobile page, the page stuck with loading screen