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Hi there! I’m now using Jetpack Boost to clear cache but there’s been no change. I checked and I am using all the right menus but it is the same issue. The menu button still does not work when the home page loads for brockpress.com on mobile. I can’t seem to find any other plug-in that would be interfering.
Is there anything else I could try?
For some reason the mobile page of Sign in/ Login is showing a white letters on white background for Register new account. I can’t find a way to edit this page.
Hello,
I already have a site running on Newspaper for a year and I am delighted with tagDiv that I purchased another license for a brand new project, however I am having issues debugging why content on pages are not loading all elements. I have gone through all recommended steps of disabling plugins and enabling them back one by one. I even started a fresh as the site is brand new and still cannot for the life of me what I overseeing. Basically, page templates are loading default elements that look like are from the mobile template. I obviously have missed a step and it is important for me because I am building the design appearance for AMP/Mobile Themes alongside the main template theme. I really need somebody to just tell me what it is I am missing.
Brighton Wall
The elements on this page are not loading like other pages and posts
AU-TI
As you can see the pages on au-ti.com load elements fine but they are not on brightonwall.com. Do you have any advice?
Hello!
Check in the TagDiv Composer and disable the H1. For example, H1 from logo(header, footer, mobile, sticky): https://forum.tagdiv.com/topic/6-h1-tags-on-front-page-bing-have-deindexed-my-site/
Thank you!
Hi,
Did you set the background image? To set a background image go in Theme Panel -> Background -> Mobile menu/mobile search => https://www.screencast.com/t/uvDejzbX
Thank you!
Here is the image to show what I mean. There is no colour selected in the theme colours.
Even when you clear the colour it defaults back to the gradient after you save settings. Will never save.
Thank you so much. I have made them both transparent since the start but the default blue stays there no matter what you do. Even if you try and change the colour. I want to show the background image which you can faintly see underneath.
This is the trucking theme on Newspaper
Hi,
I need to know what mobile version you use. Maybe the issue is only from cache, or object cache -> https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/
Thank you!
Hi,
Usually, this happens with cache plugins. If the cache plugin does not have mobile support then the mobile theme version can be delivered instead.
The solution would be to use the recommended WP Super Cache plugin instead and activate these settings (especially the mobile device support): https://forum.tagdiv.com/cache-plugin-install-and-configure/ or you can use WP Rocket.
Also, please let me know what plugin you use for the cache now.
Thank you!
Let me clarify. I am using the W3 Total Cache plugin on WordPress and the Newspaper theme. Whenever I make changes to my site, such as placing ads or changing the layout for mobile/desktop, my site automatically experiences errors for several hours. The error I encounter is that the desktop view changes to mobile, and the mobile view changes to desktop. However, after a few hours, the desktop and mobile views return to normal by themselves. Is there a solution to my problem to prevent the display errors for several hours?
I don’t understand why, when I design the mobile view for my website, the desktop view changes to the mobile view. After 2 hours, the desktop view returns to normal as it was originally, but the mobile view that I designed disappears and changes to the desktop view.
My Sites : Qiuqa,com
Dear All, I am creating a mega menu on my website. I added categories and selected the correct menu. But apart from mobile, I cannot see the mega menu properly on the rest of the viewports.
Desktop Viewport
https://drive.google.com/file/d/1w8f3bOqSdWv-u4vZYA07zL0JfSmvBbWx/view?usp=sharing
Mobile Viewport
https://drive.google.com/file/d/1FomcsYwVVOj59wyS19RW0jt8e0l1-t-H/view?usp=sharing
Can someone please help me how to fix this issue?
Thanks
Thank you again Anamaria, I was able to figure it out.
I have another question. When I update the top & side ads, desktop is effective immediately, however; it takes a day or more for the mobile devices. Is it normal or there is a different place to update for mobile devices?
Update:
Reinstall WordPress version 6.5.5 and again now it is showing perfect – NOT MOBILE VERSION TO DESKTOP USERS. I AM PREETY SURE, AS I WILL NOT MAKE ANY MORE CHANGE AFTER FEW HOURS IT WILL AGAIN START SHOWING MOBILE VERSION.
http://www.ontheridgemagazine.com On a mobile device the header ad loads then stretches off the screen. Tried various formats with no success. Do you have recommendation to fix formatting for header ad on mobile device?
Summary: My site https://www.hospitality-school.com/ starts showing mobile version to desktop or laptop users after few hours / days after making any change.
Here are the Tagdiv premium Plugins that I am using: https://www.awesomescreenshot.com/image/49284820?key=688bd2008919f46c2c8e92865687d400
*** SHOULD I DEACTIVATE tagDiv Mobile Theme PLUGIN?
I have observed. My site was Ok for 1 day then its again showing like this:https://www.awesomescreenshot.com/image/49284228?key=a7b171d1a9705f07fde269c7190ed41f
please visit the site now. What I have observed is that THIS IS SIMILAR TO MY MOBILE VERSION. THE MENU ON THE LEFT IS SHOWING PAGES EXACTLY LIKE MY MOBILE VERSION.
After few hours or days it started showing this version. THIS IS SUPER STUPID AND STRANGE BUT THIS IS HAPPENING EVERYDAY.
I disabled cache plugin. I HIGHLY DOUBT THERE IS SOMTHING VERY STRANGE BETWEEN DESKTOP AND MOBILE VERSION. Here are all the plugins I am using:
https://www.awesomescreenshot.com/image/49284511?key=133342e39c61518a31a3d2435c28e30e
*** Another problem I am facing is that i am keep trying to update tagDiv Opt-In Builder plugin. Every time it is showing updated and when I refresh the plugin page, it is showing There is a new version of tagDiv Opt-In Builder available.
Please help me to fix this. I am tired.
Hello,
Yes, if you removed those plugins, you will see the templates that you customize with tagdiv Composer. For menu, go to the mobile viewport, click on the menu icon and check if you choose a menu from this dropdown: https://app.screencast.com/kXblv69NkhU60
Thank you!
Hi,
This situation appears when you are using the https://i.imgur.com/UDU3BxW.png if you want to have the same design as on desktop, then you can use the option for individual responsive option for each page in part-> https://i.imgur.com/6rpRfSx.png”>mobile theme plugin, using this plugin, you’ll need to use the mobile editor to set a content for mobile pages -> https://i.imgur.com/UDU3BxW.png if you want to have the same design as on desktop, then you can use the option for individual responsive option for each page in part-> https://i.imgur.com/6rpRfSx.png
Thank you!
Hello,
Please check if you have the global header. For mobile please edit with tagDiv Composer, select the viewport on phone, select the header logo and change it => https://i.imgur.com/cR7F0v4.png https://www.youtube.com/watch?v=HXQQygkCCJo -> https://forum.tagdiv.com/add-logo-newspaper/ delete the text or svg code and insert your logo.
Thank you!
how do i edit the mobile template for the header. thank you
Hi, how do I edit the mobile templates. I do not see anything in the cloud template area for mobile.
happypeoplepickleball.com thank you
Can you please fix or tell me why the page content is NOT showing on mobile?
I even have CSS to set for mobile and desktop displays. But this page is not showing on my iphone.
Page in question:
https://middletennesseesource.com/write-an-article-about-you/
Screenshot showing content not showing on mobile”
https://middletennesseesource.com/wp-content/uploads/2024/07/IMG_4D3C8952BFFE-1.jpeg
So removing the two plugins: TagDiv Mobile Theme and Official AMP for WP should solve these errors and be able to use the website with the templates created by me?
Another thing is the menu theme on the mobile, which would have to be the same as what I have in the PC version or one would have to be created with the corresponding mobile templates.
