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Hi
Try to download theme again from themeforest and install it in your wordpress, clear all caches then test again.
Also make sure that you delete the current version of mobile theme plugin and install the new one included in theme’s path.
Let me know how it goes.
Thanks!
Hi,
I’ve got a few pages on my website built with the Visual Composer, however, I noticed that these are not visible in mobile view due to the tagDiv Mobile Theme plugin.
Is there any quick fix where I can show my content built with the Visual Composer in mobile view while still having the Mobile Theme plugin activated. I saw that there is a mobile editor where I could switch to classic mode and paste the content but just wondering if there is a simpler option so I don’t have to update the mobile editor every time I make a change in the Visual Composer.
Thanks!
Hey… loving Newsmag!
I’ve got a feature request or does anyone know how to do this.
I found the setting for “Featured Images” inside the Theme Panel and I see there is a way to turn them off or on.
I have a need to turn them off for desktop on the post page but want them to show on mobile.
It would be nice to add 2 selectors…. Show featured image desktop, Show featured image mobile.
I still want them to always show on the homepage.
Anyone know a way to do this?
Thanks,
Joel
I realize this. What I am saying is that when I am making changes in the mobile theme setting nothing is happening. I set everything to yellow and nothing changed.
Hello Andrei,
Thanks, but while this fixes the red line, it messes up the bottom part of the menu… where the black line is now shrunk… Screenshot with 2 circular red indications where it breaks is attached.
I would also ask you take a look at the site from your mobile phone and see there are some additional problems with the way it displays.
Please advise.
Thanks,
Peter
Hi,
I decided to deactivate the mobile theme and now the pages are working properly. If I wanted to change the Menu background and header colours, where would I find the CSS for this? Many Thanks
Hi,
I saw this issue on many posts but I am using Envato Toolkit plugin to update my theme. The last fix for the mobile is not available and Envato toolkit shows no new updates.
i downloaded the mobile theme plugin but the problem is still there. no thumbs, no logo, no social icons…etc.
Please publish the updated version so that it is detected by Envato toolkit.
I recently updated my site from 6.6 to 7.3 on Monday, August 1. I am having a problem with the new theme that I can’t seem to figure out. The background on the mobile menu for some reason is transparent on all pages and posts. Wasn’t that way before I updated. I have checked the Theme Panel and there’s a color selected for each section.
Here’s the address to my site – http://evscicats.com.
Thanks in advance for any help you can send my way.
Jerrad
Good morning
how can I deactivate the Mobile plugin template just for the tablet?
Hello,
We have an inline ad banner setup at the 2nd paragraph of the articles.
Whenever we embbed a Twitter code, the inline ad banner disappears, no longer shows. This is happening on mobile only from what I can tell.
The following link WORKS just fine. The 300×250 box shows at the 2nd paragraph or so. This post has no Tweet embbeded.
This post has a tweet embbeded to it and the ad does not display on mobile.
http://www.wrestleview.com/wwe-news/65310-john-cena-vs-aj-styles-miz-vs-apollo-crews-intercontinental-championship-added-summerslam/
Thanks
Hi there,
I am having the same problem here http://www.somethingcool.ca, nothing helped, no images on mobile devices.
Hello manjiri,
I have checked your website in the mobile mode and I have notice that your mobile theme working as properly, like this -> http://screencast.com/t/x23z4iDbiV Probably, you are referring to the Big Grid module from the top of the page which is not, right? Please notice that this module does not occur because you have not any posts in Featured category. This Big Grid has been designed to display only the posts which are in Featured Category….also, if you do not have nay posts in this category, this will not appear. For more information about our mobile theme concept, please check our documentation here -> https://forum.tagdiv.com/the-mobile-theme/
If is not what you mean, please provide more details about this case and also, please be more specific so I will be able to provide a more accurate response.
Thanks for your understanding!
Hello Petter,
I have checked your website in the mobile mode and your images still working as expected. Probably, you have a caching problem which is temporary. Also, please notice that we recommend using the WP Super Cache as caching plugin and not WP Rocket which is known to be a problematic plugin for our theme. If this problem will reappear, please replace the WP Rocket with WP Super cache plugin to obtain best results in the theme.
Thanks for your understanding!
Hi,
My theme was working perfectly on desktop and mobile.
But when I changed home page (set other page as home), theme is working only for desktop not for mobile.
On resizing browser (to mobile dimension) theme looks proper but when I opened site on mobile it shows only latest articles on home.
Can u help me here? what settings or changes I should do?
My site link is http://www.deshdoot.com/
Thanks
I too have this same issue but haven’t set up any ads on my mobile site.
It only appears in some blog posts such as the one below.
http://www.thehikingsociety.com.au/2016/08/03/one-planet-ned-hybrid-backpack/
Thanks!
Hi there, like every update before, v 7.3 works perfect for me. Pics in mobile version have been gone away, but simply cleaning the cache (WP Rocket) did it for me. Thank you. If you wanna have a look: http://www.NRWZ.de
Sincerly
Peter
Hi
I’ve checked your site and the links form mobile menu works fine on my end. If you still have this issue try to deactivate all plugins except Visual Composer, clear all caches then test the site again.
Let us know if you need further assistance on this.
Thanks!
Unitil the plugin is fixed I deactivated tagDiv Mobile Theme (from plugin tab).
Thanks, and let me know when this is fixed.
Hello henrib,
I have checked your website and I saw that you do not have active the mobile plugin, now. Please try to enable it and check your Featured Category as I explain you above.
Thanks for your understanding!
HI
the theme works fine on mobile and tablet devices, you can check this on our demos. Ia m not very sure what you’mean so please provide more details about you issue and also your site url so I can inspect it closer and get back to you with a more accurate answer.
Thanks!
With chrome inspect (device toolbar)
Uncaught ReferenceError: tds_more_articles_on_post_pages_distance_from_top is not defined
init @ tagdiv_theme.js?ver=7.3:1283
jQuery_ready @ tagdiv_theme.js?ver=7.3:1233
i @ jquery.js?ver=1.12.4:2
fireWith @ jquery.js?ver=1.12.4:2
ready @ jquery.js?ver=1.12.4:2
K @ jquery.js?ver=1.12.4:2
How to resolve that?
Hello,
1- Please help me to move mobile share button from ver 3.1 to ver 2.3.7
i cant upgrade the theme now and i really need new share buttons
———–
2- any chance to add telegram share button?
Thanks
Hi,
Appreciate you’re having issues with version 7.3 on the mobile theme but I’m running v 7.2 and the mobile menu links don’t work? They don’t display the pages properly. The website is http://www.musicinstrumentnews.co.uk
Hope you can provide some insight to the problem?
Thanks
Hello, I had posted this on the update section but was closed. I have been having problems with the mobile theme plugin. When activated Google analytics stops counting mobile traffic, I have disabled the plugin and now Google analytics is working again.
Kindly note, this happened after updating the theme to the current version. I have not added new plugins to the site, just noticed the problem when I updated to the latest version of the theme.
I need to use the mobile theme since my Mobile banners are not visible with the plugin disabled. Kindly check the issue out or advice.
Thank you
Hi assistance,
you have not yet solved the problem of the screen for tablet and mobile device is blue.
I await your news about
