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Hi,
1. I understand, but since then, many changes have been made to our theme.
2. The mobile theme plugin was made to use only the options from the mobile editor, to no longer use shortcodes and builders, in this way the pages will be faster on mobile. What you can do is to use the responsive version ->https://i.imgur.com/o5fzKes.png
3. To use the mobile theme plugin is no need for the amp plugin.
Thank you!
Thank You. I’m using the mobile page template. But I noticed if I click to read any post from my Mobile phone , It takes me directly to the post but not in the mobile page template format. i.e the post page will not be in mobile template format.
Hi there:
1) I was previously on Newspaper 8, and I could use WPBakery Page Builder code in the mobile field. Now only raw code displays in mobile.
2) Also, now even regular shortcode doesn’t work in there, and if I leave the mobile field blank the page becomes blank on mobile.
3) I also see something about an AMP plugin? Is that what I need?
Hi, I have a problem with the menu and search box in the mobile version of my website.
As you can see, when you click on the menu it doesn’t appear. And the search box does not appear either. I have installed the latest update of the template and I see that in other websites with this same template this problem does not happen. Can you help me? Thanks
Hello Alex!
We did not tested this cache solution. If you do not want to use the Mobile Theme layout, then please deactivate and delete the plugin.
Thank you!
hello,
I was able to fix that after deactivating the mobile theme > enabling amp on the homepage > reactivating the mobile theme.
thank you.
Hello,
Is there any update regarding using NEWSPAPER together with the Varnish cache from Cloudways? I would really like to use their caching solution together with the mobile theme, but the issue described above by the others is still there.
Is there anything technical we can do to solve it?
hello,
I tried again and cleared the cache. though the space has been reduced, the post grid width has also been reduced.
kindly compare site 1 (https://justicemirror.com/?amp=1) with site 2 (https://hindi.justicemirror.com/?amp=1).
I want site 1 post grid below the menu to be like site 2 post grid below the menu on mobile.
thank you.
hello,
I added the code but that black-white space between the menu and post grid is still there on the mobile site amp.
I have another site https://hindi.justicemirror.com/?amp=1 where there is no such space as you can see.
I am unable to figure out what is causing that space in https://justicemirror.com/?amp=1
Kindly help
thank you
Hello @ehealthiermtoday!
I’ve checked your website and it seems that you have the right logo on mobile.
Please delete the cache and try again. Also, make a test and deactivate the cache plugin that you use.
Let me know the results!
Thank you!
Hello There!!
I hope you are having a great day!
In short, I have been using this theme for months and my mobile logo still wont load properly, it does the demo logo. It is doing this for all of my websites that I use Newspaper on. Can you please advice. Attached is an image example. I have even gone to the Cloud Templates
The logo should be like what’s on the website: http://www.healthiermetoday.com
image link: https://ibb.co/1XrSMgG
Hi,
For me the layout looks like this https://i.imgur.com/7xkzwvD.png do you want to remove this space https://i.imgur.com/XvlsDmk.png ? for this you must use this custom css:
.td_block_big_grid_mob_1 {
top: -19px;
}
This code must be set in the theme panel > mobile theme > custom code> css -> https://i.imgur.com/iUnWZED.png
I hope this will help you!
Hello @BLAY!
Please deactivate the Mobile theme plugin. Make sure you assigned correctly the mobile pages to your desktop pages: https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/
Delete the cache and try again.
Thank you!
Dear support team,
There is a white blank space between the menu and content (first post grid) on the Newspaper mobile theme amp home page (justicemirror.com/?amp=1).
As a result, the first post grid just below the menu bar appears so thin (in width) that it does not look visually appealing. Kindly help me resolve this issue at your earliest convenience.
thanks
ok so I’ve realised that it does actually save the desired menu (even through it doesn’t show that in TD composer when editing the menu template) however it’s loading very slowly or only after a second tap on mobile – is there some setting I’ve got wrong? https://www.asian-agribiz.com/
hey @Calin, sorry I don’t understand exactly what you’re saying here. I currently have a header set up in cloud templates which is then assigned as global header through Theme panel > Header. the above issues are occurring in the tagdiv editor for the header when accessed through the cloud templates admin page, and the phone viewport is selected to edit the mobile view.
I lose mobile menu and main menu after update pfffffff
After update to 11.4.2 I lose header menu and mobile menu is blank
Hi!,
I would like to know why when I access my website with a mobile I have the mobile theme presentation or AMP instead of mobiles pages I created for each page of my website. For each mobile page, the mobile theme page grid is disable and amp plugin is also disable . So what to do to obtain the mobile pages I created in all circumstances ?
Hello, same problem here. Disabled all the plugins excluding the newspaper ones. Mobile Menu only works on AMP. Best Regards
Hello. Same here. With 11.4.2 the mobile menu only works on amp version.
Hi.
This is my issue. The responsive version is not applyingg in this manner. A default header plane basic version is shown with the default logos ect. Caching issues have been ruled out. The theme is dropping back to default images on mobile when no mobile pages or plugins are chosen to be used.
Hi,
Currently there is no way to implement GTM google tag manager rather than GA3/GA4, using the mobile/amp template?
I’ve been in touch with the popular GTM4WP plugin author and he’s come back with the following, with regards to using his plugin to inject the GTM AMP code.
Any ideas?
The issue is events/conversions etc cannot be tracked without the use of GTM?
Thanks!
Hello @mgiannelis!
If you do not have the Mobile Theme plugin installed and no mobile pages assigned for your desktop template, then the responsive version will automatically apply on your website which can be customized how I explained above at option 1.
If the design differ radically, then please make sure it is not a cache issue.
Thank you!
