Search Results for 'mobile'

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Calin
tagDiv Staff

Hi,
I just checked your website and now the mobile menu is working -> https://i.imgur.com/wYm6WC7.png but this will be available only after the website page will be loaded.
I see that you have images that it takes a long time until are loaded ->https://i.imgur.com/EBm5sDk.png and I think that if you solve that problem the mobile problem will be solved.
Thank you!

Calin
tagDiv Staff

Hi dimmisel,
If you are using a cloud header, then the menu can be assigned using tagDiv Composer -> https://i.imgur.com/ACfP50w.png then the socials from the open menu can be set from the theme panel -> https://i.imgur.com/RilGStr.png
Also, the file path for this -> https://i.imgur.com/YzOy26P.png is this one wp-content/plugins/td-composer/legacy/Newspaper/parts/menu-mobile.php
Thnak you!

talkbasket
tagDiv Member

Hi Calin,

As I mentioned before, for us the featured image field is missing when editing the post on mobile device. On desktop it is fine.

The problem can be observed using Developer tool on a desktop browser as well (you need to switch to mobile device and refresh the page). Can you check this one please?

Calin
tagDiv Staff

Hi columbusunderground, if when you click on the mobile menu and there is nothing happens, most probably something it is interfering with the theme option. Please make a test using only the tagDiv plugins and see if the problem persist.
If the problem is still there, then, please make a full backup and contact us via email at contact@tagdiv.com and provide as many details and screenshot you can and wp-admin access. We’ll check it as soon as possible.
Thank you!

vikasnangia
tagDiv Member

To add to my last message, it appers that we’re able to configire the image size for category pages via the cloud templates section, but what about the mobile site theme settings?

Where is the setting that allows us to choose what image size to show on the mobile site theme? Currently it is defaulting to show 1536×864 on the mobile site category listing page.

Rossi Nicolás
tagDiv Member

Hello ! The problem is that when modifying from that option, I also modify the web version and it is not my intention. That is why I have created its mobile version for each page, but it happens to me that the mobile version does not respond, the web does, but the mobile version does not detect it.

andreabacci7
tagDiv Member

I know about the “more” option, but the problem is that when “more” is unchecked the menu is in 3 row all on the left. Basically, with the “more” option checked, the menu occupies a 10% the the row, all on the lest; and on the right, next to the menu, there is only the lens icon (for the search).
Maybe I did something wrong on row or column settings? It’s strange because desktop and mobile look fine.

connectgo
tagDiv Member

I would like to create the content in the mobile editor, but I don’t want the site to be non functional before I completed the page in the mobile editor. Is there a way that the site can continue to use the TagDiv Composer responsive version for a particular page, until I am completed with the mobile editor, then switch to the mobile version?

dimmisel
Participant
#0

Hello team.
How can we edit mobile menu (we need to add Logo, socials links and some html) with Cloud Library?

I cannot find out how.

I also tried to override header.php file, but I cannot find out how to do this from Cloud Library file.

Please give a solution, thanks

vikasnangia
Participant
#0

We are using both the mobile site and the AMP plugin that you recommend.

Surely you will agree that we are using both to increase page speed and reduce the page size.

Oddly however it appears that the site is loading images of size 1536×864 on the mobile site as well. Isn’t that a bit too large for a tiny thumbnail?

A simple blog category page with 10 thumbnails is over 3 MB. Something doesn’t seem right!

columbusunderground
tagDiv Member

When you click on the “Mobile menu” box so you can actually edit the mobile menu, nothing happens.
That is the issue.
https://tagdiv.com/how-to-use-the-header-builder-and-tagdiv-cloud-header-templates/

talkbasket
tagDiv Member

We have a similar issues. When editing a post, the title is now displayed in small font. In addition and more importantly, there is no option to add a featured image when editing a post on mobile device.

Bettina
tagDiv Staff

Hello @positivenewsfoundation !

It seems that you use the Mobile Theme plugin, so you can not edit the pages with TagDiv Composer. You have only some settings for this layout, which you can find in Theme panel -> Mobile Theme. Please note that if a page is made by Composer, than the content won’t be displayed on Mobile theme version. You should create the content with the Mobile Editor.
We have 3 options of mobile versions:

1. Responsive version: A responsive version of your website is looking similar like on desktop, edit the page with TagDiv Composer, click on the mobile viewport: https://www.screencast.com/t/XDQJedlggSB ; there you can see your mobile version and you can edit the elements there.

2. Mobile pages: https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/

3. Mobile theme plugin: The Mobile Theme is a performance optimized theme included in the Newspaper main theme and it loads only for mobile devices. It comes with its own templates/design for page, post, category, etc so your current templates from the desktop theme will get converted to the mobile theme layout. For more details, please take a look here: https://forum.tagdiv.com/the-mobile-theme/ and https://forum.tagdiv.com/mobile-theme-introduction/

A full explanation you can find here: https://www.youtube.com/watch?v=SpGkOnJeNZY

You can choose to use which one is more affordable and useful for you. For example, if you will deactivate the Mobile theme plugin, then it will loads the responsive version automatically.

Thank you!

Bettina
tagDiv Staff

Hello!

Please edit the homepage with the TagDiv Composer, click on the mobile viewport: https://www.screencast.com/t/XDQJedlggSB ; there you can see your mobile version and you can edit the elements there. See if the difference can be seen there or not.
If not, then the problem could be from a plugin conflict or a cache issue, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache from your browser and try again.

Hope that helps you!

Thank you!

meri
tagDiv Member

Hi @anamaria,

Thanks for your reply but on the responsive mobile version, the colors I specified in the Theme panel don’t apply. I chose blue and I still see black on the menu and the search. Can you help?

Thanks

#0

Hello!

Pages on our website https://positivenewsfoundation.org work fine on desktop, but do not show on mobile. What can I do to fix this?

Kind regards, G

iamratnesh
tagDiv Member

Hi there!

Please check this image

The AMP plugin is correct but my mobile theme page is not getting converted to AMP properly

Rossi Nicolás
Participant
#0

Hello, I have a problem with my website (eldesordenmundial.com), I use the Romania News theme, and it has been happening to me for some time now that the mobile version does not respond, that is, the default header of the theme is displayed and on some pages it does not The whole design responds in general, it only happens in the mobile version. I need help.

Bettina
tagDiv Staff

Hello @iamratnesh!

When you use Mobile Theme then the pages will be overwritten by the plugin. In order to use AMP, you should install the Mobile theme and AMP plugin. Please make sure you downloaded the right AMP plugin which is installed and active and you’ve set the option Mobile + AMP. For more details, please take a look here: https://forum.tagdiv.com/the-mobile-theme/ and https://forum.tagdiv.com/mobile-theme-introduction/

Thank you!

Bettina
tagDiv Staff

Hello @meri!

We have 3 options of mobile versions:

1. Responsive version: A responsive version of your website is looking similar like on desktop, edit the page with TagDiv Composer, click on the mobile viewport: https://www.screencast.com/t/XDQJedlggSB ; there you can see your mobile version and you can edit the elements there.

2. Mobile pages: https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/

3. Mobile theme plugin: The Mobile Theme is a performance optimized theme included in the Newspaper main theme and it loads only for mobile devices. It comes with its own templates/design for page, post, category, etc so your current templates from the desktop theme will get converted to the mobile theme layout. For more details, please take a look here: https://forum.tagdiv.com/the-mobile-theme/ and https://forum.tagdiv.com/mobile-theme-introduction/

A full explanation you can find here: https://www.youtube.com/watch?v=SpGkOnJeNZY

So, the mobile page are fully customizable with the TagDiv Composer(as responsive one) and they permit you to have different design than desktop. You can build and assign a mobile page for the page you need. Also, you can keep their evidence better because you can see them while you see the website in the frontend, also in Cloud Templates.

You can choose to use which one is more affordable and useful for you.

Thank you!

Bettina
tagDiv Staff

Hello @ekraft!

Please provide a screenshot and point me the image that will be cropped on mobile.
Also, for this you can make sure that when you upload an image, you choose full size: https://www.screencast.com/t/Oxue274e
In the flex blocks you can choose which image size each should use: https://www.screencast.com/t/r3Dzcmj94gVL
Making smaller images bigger is not a good option for this because the quality of images will be destroyed.
These issues can be seen while editing with the TagDiv Composer on tablet viewport and mobile viewport:https://www.screencast.com/t/YUVUcyrgh; https://www.screencast.com/t/XDQJedlggSB

Thank you!

Bettina
tagDiv Staff

Hello Marius!

If you mean page speed, then you need to take into account:
External factors: server speed, if you are using CDN or not, the external resources loaded by your website like ads, fonts, tracking scripts like Facebook Pixel, Google Analytics, Twitter analytics, Hotjar and so on.
Internal factors: the number of elements on the page, image size, image formats, if you are using mobile optimized layouts, console errors.
Our developers are working a lot to improve the page speed in every update.
As a suggestion, disable the lazy load animation. Other starting points to improve your website page speed are here:
https://forum.tagdiv.com/how-to-make-the-site-faster/
https://forum.tagdiv.com/topic/score-100100-pagespeed-with-newspaper-wordpress-theme/
https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/
https://developers.google.com/speed/docs/insights/v5/about
https://www.youtube.com/watch?v=tnkVapqhIHc
Please check the tutorials from those platforms gt metrix and Google Pagespeed Insights and I’m sure you can increase the page speed.

Please note that page speed is not covered by the support team: https://forum.tagdiv.com/newspaper-theme-support/

Thank you for understanding!

Anamaria
tagDiv Staff

Hello,

The background image and color for the mobile menu are set in the Theme Panel -> Theme Colors -> Mobile Menu -> https://i.imgur.com/9eYp5W9.png -> https://i.imgur.com/Ednt2zW.png
-> https://forum.tagdiv.com/background-introduction/

Thank you!

iamratnesh
Participant
#0

Story:

I recently created a Mobile Theme separately, I mean a separate homepage ofc for mobile. But ultimately it ruined my AMP. Now my AMP looks like this

Whereas my Non-Amp on Mobile looks like this

Please help me fix this. I mean my Mobile theme looks good without AMP. I want AMP to work perfect

andreabacci7
Participant
#0

I’m using the mobile plugin and everything work fine on desktop and mobile.
My only problem is on tablet device (iPad), where instead of the regular menu, it displays a short version with just “home” and “more”. Inside more there is the rest of the menu.
How can I turn it into a regular menu (all visible) link it is on desktop?

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