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iamkevalkaria
Participant
#0

The logo in mobile turns out black when the website is loaded for the first time. But when I refresh the page it again turns white. I am facing this strange issue kindly fix this
https://imgur.com/a/zAcJPFP
https://imgur.com/a/P3x4vY3

site: https://www.animemedia.net/

Kaneta Makoto
Participant
#0

Hi

Garbled characters when accessed on mobile.

What should I do?

https://iwashimizu-kosei.info/

CHKSN
tagDiv Member

I have the same problem. Have 3 licenses for newspaper. tagDiv Mobile Theme runs on 2 websites without problems but not activated on 3 websites. The old mobile page is displayed there all the time. Deleting the cache, deactivating plugins and reinstalling did not help.

Small addendum, I run PHP 7.4 on all 3 websites, so it can’t be because of that. Otherwise none of the 3 websites would work. The mobile theme works on the website http://www.weihnachts.city. However, the mobile theme does not work on http://www.tracklist.club.

Translated with google translator

marcizus
tagDiv Member

Hello Amanda,

I noticed that footer can be edited while editing other pages or something.

I have similar problem – not sure what I did but I just can not get mobile header working on front end. I am not sure what I did but I can see desktop header, mobile sticky but not simple mobile header. I can see it in composer but it is not on front end html.

Please advise.

Nolasco
Participant
#0

Where do I change the mobile menu information?

exemple: https://imgur.com/i8rFOvc

template: Cov-19 italy

garimanag
tagDiv Member

Hi,

1. The mobile theme I have set for my website is not the one that is showing. It doesn’t even have the footer or side widgets that my desktop version does. I have tried changing the settings but it just won’t change. Screen Shot of <b>mobile</b> theme

2. Page Speed- Page speed is ok because I have literally stripped off every widget from my website. I am not even using full-size images, just a post block without the ‘load more’ button. I had to remove almost every block from the home page to make it load a bit faster. Home page desktop version

3. I am using version 11.1, PHP 7.4, All my plugins are updated yet the speed test constantly shows low scores with tons of theme-related issues since I purchased the theme.

” tagDiv Composer has a negative impact on your performance metrics and should be removed or replaced. Overloads your site with CSS and JavaScript making a negative impact on your performance. The recommendation is to use the default WordPress block editor if you want a fast site”

“The newspaper has a negative impact on your performance metrics and should be removed or replaced.”

3. Even on a single post page I had to remove the featured images as it was negatively impacting the page load time. Single post template

The mobile theme template is showing some other version though <b>mobile</b> theme version

Basically, my site is just text right now. My main concern is the mobile theme which is constantly showing errors in the speed tests. I tried fixing it but somehow desktop version and mobile version are different.

I have a Travel and lifestyle blog. Not using images is NOT an option for me. ( Using Smush plugin for optimizing images) I need a fast-loading and responsive theme.

muktipolice
Participant
#0

Successfully removed cache plug-in. Mobile theme and pc theme still keep getting errors. Please fix it. I’ll add an administrator editor account, so please correct the error.

petitefilms
Participant
#0

Help! On my mobile page version, I have subscriber box, it is from MailPoet and it lives in a widget usually. When I noticed it missing, I tried to install a sidebar widget? But that didn’t work. Please can you help me put my subscribe box back? Many thanks (peachleafstreet.com)

Anamaria
tagDiv Staff

Hello,

Using our theme you can choose from 3 mobile versions
-> mobile responsive => https://www.screencast.com/t/oJ2ShOp47
-> mobile theme plugin => https://forum.tagdiv.com/the-mobile-theme/
-> mobile page => https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/
This is a video about Responsive Newspaper Theme, AMP & Mobile Theme, Mobile Pages & Templates -> https://www.youtube.com/watch?v=SpGkOnJeNZY
So, the mobile responsive is what you see then that you select the viewport on phone => https://www.screencast.com/t/matV17hH, so some settings may apply for each viewport(where is the border blue), and others are not(where the border is black).
The mobile page has the mobile templates from Cloud Library => https://www.screencast.com/t/YCcZ8rL8
The mobile theme comes with its own templates for page, post, category, 404 etc so your current templates from the desktop theme will get converted to the mobile theme layout, the page content is made without builders in mobile editor => https://www.screencast.com/t/xbgZG8kH also, the options that are provided to edit the mobile theme version are limited (this keeps the things simple).
Mobile responsive version of the theme and the mobile page editor can be edit with tagDiv Composer, the mobile theme plugin not.
For example, you can have the mobile theme plugin activate and use the mobile page/mobile responsive version for the homepage/pages, but for the categories page/404 page you can’t use the mobile page/mobile responsive version if you have the mobile theme plugin activate.

Thank you!

henrib
Participant
#0

I finally decided to switch from WPBakery to tagDiv composer. With the first page I tried I encounter a problem. The desktop page is working after a make over with TD composer but the mobile page is showing only header, page title, footer and Google ads. The content (posts) is not showing. When I deactivate the tagDiv Mobile Theme however the content is showing, but not in the layout I would like to see.

Would appreciate some help on this issue.

#0

Hi!
An error appeared when viewing the site pages on mobile devices:
Warning: is_readable(): open_basedir restriction in effect. File(/Newspaper/theme.json) is not within the allowed path(s): (/home/apartm16/apartments.news/www:/home/apartm16/.system/tmp:/usr/local/pear) in /home/apartm16/apartments.news/www/wp-includes/class-wp-theme-json-resolver.php on line 354"

What’s wrong here? It appears only on mobile devices.
Help me please.

Anamaria
tagDiv Staff

Hello,

Please check this topic with the same question
https://forum.tagdiv.com/topic/mobile-template-spacing/ Hope this help you!

Thank you!

trispania
Participant
#0

Hello,

I want to configure mobile module full width as show here: https://www.screencast.com/t/DfYvwTbxMhkC

Thanks in advance.
Rgds.

Anamaria
tagDiv Staff
Anamaria
tagDiv Staff

Hello,

So I understood you use the mobile theme plugin and AMP plugin, right?
The mobile theme comes with its own templates for page, post, category, etc so your current templates from the desktop theme will get converted to the mobile theme layout, the page content is made without builders in mobile editor => https://www.screencast.com/t/xbgZG8kH also, the options that are provided to edit the mobile theme version are limited (this keeps the things simple).
This can be found at the bottom of every page when editing https://forum.tagdiv.com/the-mobile-theme/
For example, to create a contact page you can use only the elements from the mobile editor (so you can only add the elements that are present in the toolbar, without shortcodes(blocks) and the shortcode for the contact form (if you copy-paste the code will not work).
You can check this video about the Newspaper theme version on mobile -> https://www.youtube.com/watch?v=SpGkOnJeNZY

Thank you!

Anamaria
tagDiv Staff

Hello,

Unfortunately, the page menu doesn’t work for mobile.

Thank you!

muxurou
Participant
#0

Hi, Newspaper theme with mobile theme, there are two group social icon in the the single post.
how to hide them?

In the Theme panel – post settings – sharing – SOCIAL NETWORKS, can’t close all social icon, at last left one.

https://imgur.com/Egg4SVe
https://imgur.com/U5DgKiB
https://imgur.com/hnrnuTp

Anamaria
tagDiv Staff

Hello,

For mobile ads, you can set only once after x posts to show ads => https://i.imgur.com/uzIRqmU.png using the mobile theme plugin.
Unfortunately, another option doesn’t exist.

Thank you!

Davidpinto
Participant
#0

Hi All,

I have a problem with the version AMP on mobile, when I use chrome or safari on iPhone, but I’ve checked with android smartphone also.

The problem is on homepage, when i click on Menu icon or search icon they don’t expand, is like I cannot click on them!

In particular the problem arises when i found my site on google and open it through this link

https://www.google.com/amp/s/www.davidpinto.it/%3Famp

How I can resolve it?

thank you so much
David

Anamaria
tagDiv Staff

Hello,

You can customize the mobile menu from Theme Panel -> Theme Colors -> Mobile menu/mobile search => https://www.screencast.com/t/0CvSgXp9H to set a background image go in Theme Panel -> Background -> Mobile menu/mobile search => https://www.screencast.com/t/uvDejzbX to change the font from Theme Fonts => https://www.screencast.com/t/ANBQe7hQhJd

Hope this help you!

Thank you!

Calin
tagDiv Staff

Hi,
Unfortunately, this is all I can do, since this is an untested plugin, I do not know the settings from it and how it should work.
The only advice I have is to find the option from Wp Rocked that prevent the mobile menu to work and disable it.
Thank you for your understating!

Calin
tagDiv Staff

Hi,
Maybe this is just a misunderstanding of theme options, depends on the elements you use.
For example if you use a standard header style, the menu can be assigned from here -> https://i.imgur.com/pW8fSLL.png also from here -> https://i.imgur.com/dfzh9Nm.png and using the responsive version, the menu will apply for mobile too.
Now if you use the mobile theme plugin, then the menu need to be set from here -> https://i.imgur.com/z6t9Ig2.png also in appearance> menu will appear -> https://i.imgur.com/ftDSPlz.png (if you not set the menu in one of those places, then you’ll not have a menu for mobile theme and amp).
Now if is a cloud header for desktop, mobile and mobile page/template, then you need to set it with tagDiv Composer -> https://i.imgur.com/KYzV9l4.jpg -> https://i.imgur.com/ZY3JFx8.png and (mobile page/template)-> https://i.imgur.com/OxC2eOR.png -> https://i.imgur.com/HM24lMM.png
I hope this will help you to understand better how the menus are working with our theme.
Thank you!

Anamaria
tagDiv Staff

Hello,

If you follow the steps which are presented in this tutorial here: https://tagdiv.com/how-to-increase-page-loading-speed/ you’ll be able to increase the speed of your website.
Also, to increase the page speed you can check these similar topics for more solutions:
https://forum.tagdiv.com/topic/optimize-script-to-improve-site-speed/
https://forum.tagdiv.com/topic/a-few-tips-for-newspaper-x-speed-high-cpu-usage-issues/
https://tagdiv.com/how-to-increase-page-loading-speed/
https://developers.google.com/speed/docs/insights/v5/about
https://forum.tagdiv.com/topic/score-100100-pagespeed-with-newspaper-wordpress-theme/
https://forum.tagdiv.com/topic/newspaper-theme-speedify-your-website/

Please give it a try and follow the steps which I presented above about page speed.
Also, check our guide from here: https://forum.tagdiv.com/how-to-make-the-site-faster/
To be able to optimize and to remove CLS and LCP please check these guide => https://developers.google.com/web/tools/lighthouse/ -> https://www.sqlpac.com/en/documents/google-pagespeeds-lighthouse-6-new-features-lcp-cls.html -> https://web.dev/lighthouse-whats-new-6.0/ -> https://web.dev/lcp/ -> https://web.dev/cls/

Please make sure to use our newest tool called tagDiv CSS Analyzer which comes in handy to resolve some of your issues. Take a look at the video guide here: https://www.youtube.com/watch?v=tnkVapqhIHc
“This custom tool performs an automatic test to find missing CSS rules applied by user interaction. Moreover, you can manually interact with a chosen section/component from the page while the tool records all the involved CSS. It will generate the final CSS file for this page and also will split the rules in Critical CSS to be loaded in the website’s header.” ( https://tagdiv.com/whats-new-in-the-newspaper-theme-10-4-update/ )
We tested our tool on our demos, and we have such great results!
Take a look at this topic because it could help you: https://forum.tagdiv.com/topic/css-analyzer-step-by-step-and-doubts/
Also, please set width on the logo https://i.imgur.com/oSUDVIU.png or try to remove and add it again.
For mobile, you can use a mobile theme plugin or mobile page, which can help to have a better score for mobile, you can find more information in these articles
-> https://forum.tagdiv.com/the-mobile-theme/
-> https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/
This is a video about Responsive Newspaper Theme, AMP & Mobile Theme, Mobile Pages & Templates -> https://www.youtube.com/watch?v=SpGkOnJeNZY
Also, you can try to optimize your images, for example, you can use the EWWW Image Optimizer plugin, also, you can try other plugins like Autoptimize

Thank you!

Shoukat Faiz
Participant
#0

Hello,
I have used Tagdiv Mobile theme and API plugin for mobile purpose. Every thing is working perfectly apart from pages.The issue is that pages like About Us, Contact and Privacy policy does not show content which is easily displayed without mobile theme. How can i bring content of pages in mobile theme? Help me out.

Shoukat Faiz
tagDiv Member

Hello,
I have used Tagdiv Mobile theme and API plugin for mobile purpose. Every thing is working perfectly apart from pages.The issue is that pages like About Us, Contact and Privacy policy does not show content which is easily displayed without mobile theme. How can i bring content of pages in mobile theme? Help me out.

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