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Hi there,
I am facing an issue and the issue is When i am using Mobile theme with amp the menus are not translating hindi it remains english on both versions of the website.
My site is in two language primary lag is English and other lang is Hindi, but on the hindi version site also showing the menus in english menus.
Please help
Hello!
Please provide more information, screenshots with the page you want to display on mobile version in order to help you.
Thank you!
Hi Ekta_19, the mobile theme plugin has less options, but since for pages you need to add a new content in mobile editor, you can set what you want to display in pages, but you need to use only the mobile editor -> https://i.imgur.com/eXk2bOd.png
Also about the mobile page, if that problem is persisting, it can be form some code or extra plugin that you are using. If you want we can inspect that situation, just let us know!
Thank you!
Contact form is not working on mobile view. when we submitting the form its showing error.
It showing…….It appears your submission was successful. Even though the server responded OK, it is possible the submission was not processed. Please contact the developer of this form processor to improve this message. Learn More
And Contact form is submitting on desktop view. but mail is not showing inside mail account
Link:-https://digitaltri.net/contact-us/?amp=1
why is this happening please check link and give solution
Hi Ashish Waykar,
That seems to be a cloud template from tagDiv Cloud Library, on the page that is change when you use the mobile version -> https://i.imgur.com/V0nHGGh.jpg if you want we can take a look at this, but for this you need to contact us at contact@tagdiv.com, provide wp-admin and include the link of this topic in email. Also please make sure that you have a full backup.
Thank you!
Hi setteseitennis,
You are using the mobile menu on desktop, and that is way it looks like that. Also you do not have set for mobile menu a background color or image, please set it from here -> https://i.imgur.com/tEPHwKZ.png or here -> https://i.imgur.com/zlHokD1.png then it will look like this when you access the mobile menu https://i.imgur.com/kDgIpHa.png
Also if you want to set the mobile menu on desktop to take only a part of desktop screen, please check the suggestions from this topic https://forum.tagdiv.com/topic/php-version-7-4/
I hope this will help you!
Hi,
If you are using the single template 8 (a standard post template), then you can use only the mobile theme for mobile version -> https://forum.tagdiv.com/the-mobile-theme/
Or you can choose a single post template from cloud and for mobile you can make a mobile template that can be edited using tagDiv Composer.
Thank you!
Hi,
I just checked your website and it seems that now is look good.
Now, a problem that I saw is that you are using the mobile theme plugin and sometimes the mobile version is also displaying on desktop. This problem is from the cache plugin that do not recognize when it is use the Newsmag theme and when is use the mobile theme, therefore is deliver the wrong cache. We recommend the WP Super Cache plugin.
If there are other problems, please let me know!
Thank you!
Hi Calin,
Thanks for the CSS code. That fixed the alignment on the icons.
The potential plugin issue I will have to test on a copy of the site. I’ll come back to you once I have done some testing.
The ad issue isn’t resolved for me. Custom ad 2 is set to only display on mobile: https://i.imgur.com/EbB4FR1.png. In the editor, I choose custom ad 2 in the position required: https://i.imgur.com/0jE0XBu.png. On desktop the ad shows when it shouldn’t: https://i.imgur.com/H6WD9dt.png and it also breaks the alignment of existing ad units: https://i.imgur.com/9ynoNRz.png
The last issue I have is that the background ad is no longer clickable. The URL is included but nothing happens.
Hello. There is no problem in the web view of my newspaper theme, but when I want to view it on my mobile phone, I cannot see the page I designed, why?
Hi, I just checked your website and it seems that now on desktop you have the mobile theme version https://i.imgur.com/w7QK6n9.png this is because of the cache plugin that do not have support for mobile theme version.
If we want we can take a look, for this make a full backup and contact us at contact@tagdiv.com include wp-admin and the link of this topic.
Thank you!
Can I customize my home page for mobile using AMP+Mobile? Do I have any access to create a listed categorized home page for a mobile device!
Because I already tried to create a mobile copy of the home page but I can’t edit that page every time I found an Error like this
Hi stephanwhelan, so you are using the mobile theme with amp as in our guide -> https://forum.tagdiv.com/the-mobile-theme/ -> https://forum.tagdiv.com/tagdiv-amp-plugin-tutorial/ and the mobile page is made using only mobile editor and you still have this problem. If is so, I can make two suggestions: 1. please disable and delete all tagDiv plugin and reinstall theme from > newspaper > plugins and 2. make a test only with the theme plugins.
If the problem still persist, we can take a look at this problem on email.
let me know the results!
Hi,
I just checked your website and you are using the mobile theme plugin -> https://i.imgur.com/LmMthQA.png
Please allow me to inform you about all mobile versions that our theme can have.
1. Responsive version, this is by default when you install the theme and you do not use mobile page or mobile theme plugin.
2. Mobile page/template this allows you to create with tagDiv Composer and cloud a different layout and set different elements for mobile and iPad/tablet and it will overwrite the responsive version.
3. Mobile theme plugin, this is a light theme version for mobile that will overwrite the mobile page and responsive version if enabled.
So when you have a mobile page/template this will be used instead of a responsive version, but if you also have the mobile theme enabled, this one will override both of them.
How to combine them? Yes, this can be possible, for example the mobile page/template will apply only on that page or cloud template that is assigned. But what to do if you want to use a mobile theme plugin too? If you use mobile theme, in Gutenberg editor it is an option to disable the mobile theme in current post/page, if you use the option, then it will be use the mobile page/template (if is assigned) or the responsive version.
So in your case you can disable the mobile theme on the homepage -> https://i.imgur.com/NX57q4t.png or if you do not want it at all, disable the plugin or use it only for amp -> https://i.imgur.com/Grlz5Ee.png.
Here is also a video that explains all those -> https://www.youtube.com/watch?v=SpGkOnJeNZY
Hope this will help you!
Hi there 🙂 I’ve used custom CSS to limit the height of the slider, but that’s obviously causing display issues on mobile because of the extra forced padding. Is there a simple way to hide the slider on anything but full size desktop displays?
Thanks in advance!
We are not using mobile page template.
And its only for english language and only for given page.
Hi Photoboy, I see that you have a very good score on desktop -> https://i.imgur.com/iHuc5ml.png on mobile I see that you need some more improvements, for most of users the mobile page template is making the difference, if you want you can make a test with it, also on it will be also apply the critical css from tagDiv Analyzer too.
I hope this will help you!
Hi, I’m using the Plugin “Header and Footer” to insert a html-code at the end of every blogpost. Pages are excluded and it works fine with the Newspaper-theme.
Unfortunatly when using a mobile-Page the html-Code is inserted (see here: https://ibb.co/BjtZjgk). On the Desktop-Version of the same Page there is no Problem. Have you got an idea how to change that?
Thanks
Hi,
Do you use the mobile page template or the responsive version. If is the mobile page template is possible that on that page to do not have the mobile footer template set.
Also this problem is only for that page and only on that language?
Thank you!
Hi!
Is it possible to change the DEFAULT SITE POST TEMPLATE just for Mobile access?
I like using single template 8 on desktop, but it looks ugly on Mobile (perspektive-onlin.net)
Thanks!
Hi what-the,
The “Limit post number:” is a general option on all blocks not only on woo elements, therefore if you change it on a view port will change on all view ports -> https://i.imgur.com/QYoVErG.png in the same way is on woo products. But what you can do is to use the mobile page -> https://prnt.sc/18ptos6 that can be adjusted per mobile devices -> https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/
Thank you!
Hi,
We seem to have an issue with our headers and AMP. As you can see on these example pages on the site the header isn’t showing properly style-wise.
https://www.deeperblue.com/freediving/?amp
https://www.deeperblue.com/beginners-guide-freediving/?amp
However other pages seem to work perfectly:
https://www.deeperblue.com/about-us/?amp
The only difference from our side between the two types of pages is the top ones have the flag set in Gutenberg to use responsive page rather than mobile theme ( as per previous thread here: https://forum.tagdiv.com/topic/mobile-theme-and-pages/ ). However, these seem to break the AMP version of the page.
Any guidance?
Hello,
@lawtrend I have replied here https://forum.tagdiv.com/topic/fix-mobile-usability-issues/ please check it.
Thank you!
Hello, @lawtrend
I made a test and seems your mobile is friendly => https://www.screencast.com/t/Mhu7vgJvJGzE -> https://search.google.com/test/mobile-friendly?id=wTs2evDGhFyxOw5NQc2Z2g
but if the problem persists, you can use mobile page or mobile theme plugin.
This is a video about Responsive Newspaper Theme, AMP & Mobile Theme, Mobile Pages & Templates -> https://www.youtube.com/watch?v=SpGkOnJeNZY
Thank you!
Hi pmdcloud, the amp version is a simple one, and if you are using the amp plugin without mobile theme plugin, then you do not have any option to edit it (this is simple to make the amp version faster), in case that you are using the amp with mobile theme plugin, then you can use the options from mobile theme plugin and tagDiv Standard pack to choose whet to display and what to remove -> https://i.imgur.com/1XDVGye.png, also for mobile and amp page you need to set a new content in mobile editor, this need to me bade only with the elements from mobile editor (therefore please do not copy and paste the desktop content in mobile editor -> https://i.imgur.com/68rJGZh.png).
I hope this will help you!
